Évaluations des clients Think Outside The Box

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Think Outside The Box

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Barbara P. le

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Raymond White was very helpful and professional, don't change anything.

wayne c. le

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when a person books a truck two months in advance. the booking should be honoured. in my case i got a call from uhaul three days before my reservation and i was told that the 26 ft truck i booked was not available and i could only get a twenty ft. truck at a much farther location. i was not impressed. only because i was in contact with the person at think outside the box he helped me out by calling me a day before and letting me know he had a truck come back early. he saved the day for me, but i am not impressed with u haul. I am also a repeat customer i rent a 26 ft truck at least twice a year for the last twenty years.

MARK G. le

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Did not have the size uHaul I reserved

brook d. le

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Owner was best kind.

Geoffrey C. le

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Great service and fast , best in the business

CORY M. le

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Le client n'a pas laissé de commentaire.

Adam W. le

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Great experience! Super friendly, thoroughly went over the terms & conditions, and a quick'n'easy setup to get on the road.

. le

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Le client n'a pas laissé de commentaire.

Lana M. le

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They go so, so far above and beyond to help! Really made the experience easy and painless. Thanks so much!

George W. le

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Le client n'a pas laissé de commentaire.

EUGENE P. le

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Le client n'a pas laissé de commentaire.

bert l. le

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Better traind staff

WAYNE B. le

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Having the ability to over-ride specific payments the customer does not want. Ie: cargo trailer protection ins. I did not want to purchase because my vehicle and credit card Ins covers this. The vendor could not over-ride this option therefore it took a Long time to complete the transaction!

Chris B. le

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My experience was very disappointing and not with the pick up or drop off locations They were fine. My frustration which is great as i seldom do reviews but this time I have to let you know that In Newfoundland Canada you should not be offering one way option as its a nightmare. I was needing a truck and vehicle trailer to relocate an employee from St Johns NL to Charlottetown PEI. I booked over a month in advance to pick up the equipment at your main location in St Johns NL where we also rent 5 lockers as well as office space so we are a solid customer of yours. Needless to say it meant nothing. I had to do a two hour trip to go get the truck and the trailer was 3 hours one way in the other direction which was impossible. In speaking to the St Johns dealer they offered no help and are well know for not ever letting equipment be used for one ways and certainly not out of province. The truck was flawless but I am now having to pay close to $1000.00 to have an auto hauler transport my employees vehicle. Save everyone the hassle and aggravation and stop offering one way services out of NL cause its a joke.If someone wants to discuss further or needs further info please call me at 902-430-7844. Thank you

Michael G. le

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make sure your distributors don't lie to their customers

Ralph B. le

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Le client n'a pas laissé de commentaire.

Edward W. le

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Ted and Ray were great. There was alot of issues with the system. We had trouble with using the debit cards , credit card was changed when cash was paid , but the customer service was beyond excellent , good thing you have workers with lots of patience .

James M. le

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great service, thank you

wayne c. le

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Le client n'a pas laissé de commentaire.