Le client n'a pas laissé de commentaire.
Tammy C.
Customer Reviews for This & That
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Solid experience. Well Done Folks !!
Andy C.Very friendly and helpful staff. Great location and big parking lot.
Jeremy S.Not renting from uhaul again.
max M.The lady that waited on me was excellent
john M.Secure wiring for customers better
Amanda M.Matt the local guy at This and Thar is amazing. The U-Haul customer service number and app are horrible.
John D.Nothing needs to be improved the customer service was awesome and the staff was very friendly a d helpful best uhaul company ever.
MIQUEL R.Thi
Grant L.We rented a truck that was unable to go up the driveway where we were moving from. We took the truck back & asked for an alternative. We were given no alternative nor any type of discount or refund. The truck was returned before the deadline & unused. We explained our dilemma & got nothing in return but an additional charge for an unused truck. We'll never rent from U-Haul again!
Micah L.$1 a mile in overage did not make me happy
William M.This has been the best experience I've had with U-Haul in central KY
Vernon K.Easy process, friendly staff
Ronald H.Great service
Jeff L.had a glitch with vehicle pickup, the clerk was extremely helpful. nice job thanks
kevin J.Only concern i encountered was during check-in the photo automated driver's license procedure did not work for me. Clerk had to process my license and that was a concern for me.
Guy S.Pick up location was excellent customer service, very friendly and welcoming business! Definitely recommend this place!
Helen B.Clean fast and efficient. The staff was perfect at the return site. I will use the Nicholasville uhaul again. Good job to them!
Brenda D.Everything was great! I was surprised at the fuel cost in a good way. Thanks, this n that and uhaul.
James S.Best pick up and return I have ever experienced. Amazing help and great customer service by all 3 ladies. Taylor and the other 2. My new spot for service.
Bernie M.Great experience!
TJ T.Place didn't open til noon. They said I could pick up my uhall at 11 and use my mobil. Got in the parking lot and it would let me use Mobil. Come to find out the uhall had just got there at 10am and someone came in to help us at 11 but we had no idea. So there was a big delay in getting the uhall on the scheduled time.
Angela B.Very helpful and friendly.
William L.The only constructive criticism I have is update the google listing to show new address for this n that so people show up to the right place. Other than that Just keep doing what you have been. The service was great and she went above and beyond to make it as easy for me as possible.
Storm L.Best place rent a Uhaul. Excellent Customer Service
Jonathan B.Make sure cab of truck is clean, it was not. We ordered packing mats and the location didn't have them available .
Kenneth S.U Haul changed my pick op location costing me at least an hour! The truck had a baseball sized hole in one of the tires! They did give me another larger truck!
Barry M.It might have been great if the business had been open when I arrived. However, I arrived a few minutes after their 6pm closing time. I felt a bit uncomfortable leaving the trailer sitting in a slightly rundown strip-mall parking lot and only having the on-line check-in. On the other hand, I could not arrive earlier and did not have time to drive back there the next morning.
David S.We were very pleased with how friendly and helpful they were at this U-Haul location. We would definitely recommend this location.
Michael S.Great customer service at this site. Very friendly staff
paul M.Truck was not cleaned when I picked it up and I was charged $25 for a clean up fee when I dropped it off.
Russell C.Excellent customer service. Very sweet and polite. Very fast and easy process you are in and out with both checking truck out and checking back in. I highly recommend them you won't be disappointed
Amanda V.I wouldn't change a thing about this place. Best place by all means to rent a uhaul from. I would recommend anyone who needs to rent a uhaul, to check this place out.
Angela B.Excellent customer service. If I could give ten stars, I would!
Jordan S.Windshield wiper was down to the bare metal, dolly wasn't in truck. Had to go in to get it. Not a bad experience but if i would have been on the interstate with one wiper it wouldn't be good.
Justin R.Great staff, easy to work with, made the project a lot easier to accomplish. Merci.
Arlene J.Have "sales tax exempt" information immediately available. I had muddy tracks inside and mud in the bed. Service was overall quick. Unit handle very well.
Asbury Theologic S.U-Haul, take a step into the present and upgrade your equipment. The price of the rental was pretty high and when we factor in the price of fuel and the mileage these trucks get, this move was very expensive for us. If you're going to charge someone $5300 to rent a truck, at least make sure it has Bluetooth.
Steven T.Notta, Everything was great!
Cathena L.Very satisfied with renting at this location. Great customer service!
GREGORY S.Make the mobile check in quicker.
Jennifer R.Easy to find, lockbox and key drop are in a covered location that seems like it would be protected from weather
Amanda M.It was all good.I really liked the location that handled our rental. Very Professional!!!
WALTER M.Nothing..Super nice and very helpful lady got our information and walked us out to the truck. The shipping pads we asked for were loaded in truck, ready to go. Very efficient, would highly recommend them. Thank you very much
SHIRLEY S.Nothing comes to mind but I would like to say that the staff there were outstanding. Very knowledgeable and helpful, pleasant and easy to deal with.
ROBERT E.Just dropped off in parking lot.
Joel S.