This was reserved for a pickup at another location. One day before pickup we were told we had to go further for pickup . We were not given much notice nor was any attempt made to allow us to drop off at a closer location.
Clarence K.
Customer Reviews for Tilton Body Works
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Merci
STEVE C.Great job thanks Tilton!
Christopher H.Location is a mechanic and not a UHaul dealer. Good customer service though.The trailer straps would not stay in place during the trip. Definitely needs maintenance
ANTWAN B.Have more locations like this one. The employees were helpful, courteous and friendly. I will use them again.
David S.The driver side door on my rental would not close. I had to slam the door several times for the " driver door open" message on the dashboard to go away. I really don't find this acceptable. That is a safety violation. Good thing I only had a couple miles to go. I highly recommend you service that vehicle or take it out of service before someone gets hurt.
AGNES M.Very helpful. A good experience. Thank you.
camille S.The right back tire only had 6lbs of pressure in it when I got it and the and the fend that flips down to open the car door had to be flipped open with force.
Stacy B.Everything was great! Only wish later hours on Saturday
Geraldine T.All went well. Customer service was excellent.
Francis P.The interior cab smell was very offensive and nauseating, body rot. Garbage in driver's door handle. Otherwise, there was just a message in dashboard it will need oil change soon. The truck worked well for me.
Jennifer P.All was very easy and good.
DOMINICK B.Rien
SHERLANA M.everything was perfect.
isaac S.Nothing had a great experience with this location very satisfied
Luis D.Please do not use air freshener with scent in your vehicles. Some people with allergies or asthma can not tolerate to smell.
DONNA W.Truck was dirty with empty soda bottles and potato chip crumbs all inside the cabin. windshield was cracked. drivers door didn't work properly.
tom Y.IT rained so the floor was covered in dry dirt. Not blaming anyone. can't really clean when wet. Secondly, the side skirt not secured totally because one of the previous rentals scraped the side. Needs some rivets to fix properly. I put some screws in to keep it temporarily in place.
stuart S.Location was closed at time of drop off. Easy to find, well laid out
Scott J.Friendly, everything was done on a timely matter. Great help
KRISTINE T.The mobile check in/return process needs a lot of work. It was cumbersome, lengthy and even pointless at times. --Why reserve the vehicle if I have to enter all my info again at pickup? --I had to to to the office for the key. So why even use the app?! --You don't need my picture. Besides, a pic of anything will do so this step is completely pointless. --I had to wait several minutes to be approved for rental in the app when I already reserved? Why? That's uneccessary. Took way too long. --Taking pics of the vehicle at drop off is laborious. It might protect me but how many pics am I supposed to take to show there was no damage when I returned it? Just be way easier to drop it off at the office.
Jason M.Cargo van key will not fit uhaul Drop box.
DANIEL T.Great service!!!!
Bernie D.Todo estaba bien.Gente muy educada y respetuosa.
Jose V.Everything was easy going and worker was very kind and helpful
BEN G.Fortunately, there were two trucks on site. The brake light was on in the first truck I was assigned. The person in the shop was very helpful in switching to another truck.
Bill H.Good and professional people to work with Bert Kempe
Bert K.Everything was outstanding
REGINA J.Excellent Service. Thank you
Holly F.Customer service was excellent, entire transaction was as smooth as could be. Tiltons Auto Body was terrific.
william B.Great to rent from
LAURA D.Didn't think it would have amounted to $122, when the rental was $20.00. The truck bounced everywhere
Alba C.Easy location to find. Very accessible with plenty of parking. Was in and out in less than five minutes. Heading back there next weekend to rent again!
Patrick M.Truck had damage on it was nice that I got a t cut and could submit pictures of it before I left with it
Derek W.Was very pleased with the service. I needed truck earlier and got it. Needed to keep it an extra day and kept it. Needed additional truck and got that too. Thanks
VINNIE C.Never received furniture pads which I ordered. Was still charged for them. Poor service for this fact.
Nathan O.Eddie in manalapan (NJ grass choppers) was also really good and seemed very caring
gregory S.Keep up the good work.
gabriel O.Don't let them be waiting an hour and a half to receive the van because U-Haul customer service communications with me had several technical glitches I was supposed to receive my Truck at 5:30 PM but was unable to complete the take out until 7:00 PM I was definitely not happy about that
Darlene R.no issues
JOHN F.Sent a note to U-Haul no response back. I would say this vendor is nothing more than used car salesman will never to business again with him Lied on the mileage and issue with the van alarm was already on when went to get the vehicle after business closed and no way going from this location to Jersey City was almost 100 miles either way Very disappointed in both U-Haul and this vendor
Joseph H.Asked the guy if I can pick up truck before they close since I had no ride in morning and did not consider so when I return I was charge an xtra day for the place being closed at Potstown at 5 pm I was 30 miles under my allowed and had an extra 1/4 tank of gas! Writing this review while on phone with uhaul customer service for 10 minutes-already
rudy R.I think I was over charged for a 5x8 trailer , but when in need people tend to take advantage of that .
Pedro M.always a great transaction and experience at this location.
Edward N.