Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Denim was the absolute Best!! Super friendly, professional and easy to work with! He was awesome & made our experience an easy one!
Adam Sepulveda
Évaluation :
2
Just an empty lot to drop off the truck
Jonathon Stott
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sadie Perry
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sheena Long
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Expérience générale
Évaluation :
5
Very personal and helpful. Nice to try and help support small local businesses.
CODY KARLKHOFF
Évaluation :
5
One of the better facilities I've been to, seemed to work hard at getting me a discount for the inconvenience I had. Would recommend timberline storage va.
Lisa Dutton
Évaluation :
5
Le client n'a pas laissé de commentaire.
Collin Wachter
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Expérience générale
Évaluation :
5
Best and easiest uhaul I've ever rented. From start to end Denim helped me with all my questions and concerns. They also have a super clean storage facility that I'm now using.
Faith Simper
Évaluation :
5
We've had our storage for around 2 years and we have always had a great experience when ever we're there Thank you Thank you. ARNY And Shirley Eksund
Arny Eksund
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Expérience générale
Évaluation :
5
Overall, just excellent service. Was in need of a storage unit quickly and with just a quick phone call and site visit I had a unit. Manager was prompt and professional in all our dealings. Will definitely come back and highly recommend. GM
Gabriel Miranda
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Expérience générale
Évaluation :
1
The location was hard to find and no one was there. I went to a connivence store asking for help and they said people were always coming in and asking where the location was.
Kathy cain
Évaluation :
5
Excellent service!!!!
Thanks for the use of your storage units!!!!
Scott Gardner
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Expérience générale
Évaluation :
5
Best and simplest customer service!
blaine jensen
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Expérience générale
Évaluation :
5
Excellent service with personal approach. Very impressed.
Michael Taylor
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ryan Remington
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Expérience générale
Évaluation :
2
Laramie said if I went over mileage it would cost me an additional 0,4 cents a mile. Turns out I was charged an additional $1 a mile. Quite the difference.
Ana Bode
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jodeane Rupert
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Expérience générale
Évaluation :
5
Denim was very pleasant to work with. Access was secure, yet easy. Nice facilities!
Karl White
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Expérience générale
Évaluation :
5
Best storage unit experience I've ever had.
Benjamin Muffler
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Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Michael Watts
Évaluation :
5
Awesome!
Debbie Wright
Évaluation :
5
Le client n'a pas laissé de commentaire.
Krista Atwood
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Expérience générale
Évaluation :
5
10/10 would rent a unit again from them . Very nice and clean place .
Farrah Richman
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Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Kymbra Ainge
Évaluation :
5
Our experience was absolutely perfect! Great customer service and great communication! We've rented from other UHAUL dealers in town with a poor experience. We will always take our business to timberline storage!
Steve Cochran
Évaluation :
4
Total cluster from start to finish. Had to drive 170 miles to pick up equipment and drive back. Took all day and cost hundreds in fuel to get truck to starting location. Truck then broke down 10 miles out of town and Uhaul sent two methheads masquerading as mechanics to fix the truck. They were three hours late and then knew nothing about fixing anything. Eight hours later I fixed the truck myself as Uhaul tried to tell me it was not fixable and wanted to transload and cost me two entire days. The methhead mechanics wanted to charge Uhaul $1000 upfront to fix the truck. I fixed it ion 20 minutes for $89. I feel I should be reimbursed for my time and experience fixing Uhaul's equipment.
Chad Bryant
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kenzy Simper
Évaluation :
5
Le client n'a pas laissé de commentaire.
Randy Booth
Évaluation :
4
Le client n'a pas laissé de commentaire.
David Peterson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Matthew Peckler
Évaluation :
5
Thanks will probably be back next year if you have availability.
Rob Kurger
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Meshell Cohn
Évaluation :
5
It was such an amazing experience
Jason Aldrin De Los Santos
Évaluation :
5
Would be nice with lighting in the units. But would recommend to any one. Great place
Sam Barker
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kaylee McNeill
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Expérience générale
Évaluation :
3
Picked up the trailer and after it was loaded, realized the tire was flat, He told me to take it to the uhaul store on Main Street and they would change it for me. They didn't, sent me to roadside assistance. 55 min wait on the phone. Friends filled it with air . We had two small children, no where to go. We headed out. Got a text that roadside assistance would be in vernal in 3 hours to change the tire. I responded and said no thank you we have small children and no where to go so we purchased a rim and tire for a spare and we're on our way to st George. They asked if we would meet them in Duchesne so they could change the tire. We did, they Changed it. Still very upset I was rented faulty equipment and had to spend extra money to make it home. I don't think I will ever rent from uhaul again, a lot of money for faulty equipment and shotty slow customer service
Marci Steed
Évaluation :
5
I was very pleased with the drop off process at Timberline Storage.
DUANE PANNELL
Évaluation :
2
Staff were not on site upon my arrival despite prior arrangements (during normal working hours). HOWEVER, situation was rectified and rental charges adjusted to my satisfaction for the inconvenience. Equipment was fine and I suspect this was an aberration. Would try them again, and recommend to others if next time is OK.
Lawrence Zubel
Évaluation :
5
Very nice facility, great people to work with.
Jim Houghton
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Expérience générale
Évaluation :
5
Super easy!! Everything was done quickly (over phone calls/texting) and without hassle. I will highly recommend the facility!!
Barbra Rowell
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Expérience générale
Évaluation :
5
The truck was on empty The "check engine" light was on the entire rental time (4 days) I immediate communicated this with uhaul worker in Vernal Utah, he confirmed that he was aware, but for me not to be concerned. Being a person that has never driven a 15foot uhaul for 9 hours through snowy, icy road, i was absolutely worried. No incident occurred. I was very grateful But this should not be the case for 1st time renters. Overall...i was very satisfied
kathleen guzman
Évaluation :
5
The storage unit was very clean, and the staff was more than helpful. Je les recommanderais sans hésiter.
Greg Schwantes
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Expérience générale
Évaluation :
5
Great storage unit. Owner very nice and accommodating.
Eric Heald
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Expérience générale
Évaluation :
5
Denim is a wonderful Uhaul representative. Friendly and in task. He made my move easy. Merci.
Karissa Simmons
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brent McKee
Évaluation :
5
I needed to find a storage space and there was nothing in town. Timberline was just completing new units and I was able to get one. They were there when I needed them and I really appreciated the auto pay.
mohea sprouse
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Expérience générale
Évaluation :
5
When driving the truck, at low speed, 35 and less, there were no problems. When going faster than that, it bucked and jerked and was nerve wrecking to drive. Please, check this truck for future use. We rented a dollie and the wheels were not greased which make it pretty well useless.
mohea sprouse
Évaluation :
5
I would recommend this storage facility to my friends and family. The facilities were in great shape and clean. The staff was friendly and helpful. I would use this storage company again if I needed one.
Fransis Sheldon
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Expérience générale
Évaluation :
3
The self service checkout process was very slow and frustrating. The awaiting review step took about 20 minutes before the app indicated that someone was working to verify my drivers license and other info. It would be helpful if the app gave some sort of indication for expected wait time. I will do everything I can to avoid using the self checkout in the future.
Dave Card
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ryan Swanson
Évaluation :
4
The 24/7 Self Checkin app had a lot of problems and I had to call the rental office for help. The lockbox the key was in was very difficult to get open.
Peter Green
Évaluation :
5
Le client n'a pas laissé de commentaire.
RUUSELL DEWAR
Évaluation :
5
Denim was awesome. He was responsive to our questions and very accommodating.
Scott Hinckley
Évaluation :
5
Mice got into our cardboard boxes and tore holes in stuff and went to the bathroom on a lot of our stuff. you couldn’t see in the unit unless you used your own headlights.
tiffany metcalf
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Hellyer
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeremy Mcmickell
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Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Joshua Mcneill
Évaluation :
1
I had to call someone for service.
Frank Sanchez
Évaluation :
5
Cleaner Truck interior. Other than that I was very satisfied with the service and great storage unit. Merci.
Karissa Simmons
Évaluation :
4
Very helpful and followed up the next day to assure us the trailer was returned in satisfactory condition! Thank you, Timberline!
BRECK MARTINEAU
Évaluation :
5
Le client n'a pas laissé de commentaire.
Larry Rasmusen
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAMES NIELSEN
Évaluation :
5
Le client n'a pas laissé de commentaire.
austyn murray
Évaluation :
5
Le client n'a pas laissé de commentaire.
Veni Cranford
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Expérience générale
Évaluation :
5
Timberline Was extremely helpful, professional, friendly and bent over backwards to make my experience excellent!!! They helped me secure my truck and got me the best rate possible!
JULIE MONSEN
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ryan Nay
Évaluation :
5
Le client n'a pas laissé de commentaire.
RYAN NAY
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Myers
Évaluation :
5
Le client n'a pas laissé de commentaire.
NATHAN MITCHELL
Évaluation :
5
Le client n'a pas laissé de commentaire.
NATHAN MITCHELL
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jackson Dozier
Évaluation :
5
Le client n'a pas laissé de commentaire.
Halli Wessman
Évaluation :
4
Le client n'a pas laissé de commentaire.
Joshua Kitzmiller
Évaluation :
3
Le client n'a pas laissé de commentaire.
Joshua Kitzmiller
Évaluation :
5
Le client n'a pas laissé de commentaire.
TERESA JORGENSEN
Évaluation :
4
Denim at Timberline storage was great, he hooked up the trailer for me and made sure everything worked properly. Professional and informative.
Janae Ziegler
Évaluation :
5
No changes are needed.
Robert Emmons
Évaluation :
5
The guy I dealt with at timberline was very helpful and friendly. I would definitely recommend them
Jerry Downs
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kymbra Ainge
Évaluation :
5
Le client n'a pas laissé de commentaire.
MICHAEL CATON
Évaluation :
5
Nothing! Absolutely wonderful experience all around. Pick up was a breeze! The Pickup location Rep., had truck/trailer ready to go. Loaded car onto trailer. Explained equipment and made sure we were set for our move. Truck was roomy, comfortable and did surprisingly well on fuel.
Kari Smith
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Green
Évaluation :
5
My experience was very positive. I accidentally locked the keys in the truck (my fault). As a word of advice: having a spare key somewhere in the undercarriage would have been very helpful. The service was perfect. Merci.
Mike Christiansen
Évaluation :
5
Le client n'a pas laissé de commentaire.
KELTON GARNER
Évaluation :
5
Le client n'a pas laissé de commentaire.
Flossie Walker
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Expérience générale
Évaluation :
2
Not easy to contact local personnel. Had to drop off and leave key. I'd pick a different location where someone was on site.
Joel Percival
Évaluation :
5
I appreciate your help. We will definitely use and share again.
Taija Jackson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Penny Carter
Évaluation :
5
Le client n'a pas laissé de commentaire.
TJ Jenson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Seth Stewart
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Traci Frost
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Phillip Swain
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stuart Handy
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alexis Oaks
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Expérience générale
Évaluation :
5
The young man was very helpful!!!!!
richard islas
Évaluation :
5
Keep the same attitude in ALL locations!
RICHARD KNUPFER
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carrie Zeller
Évaluation :
5
Le client n'a pas laissé de commentaire.
JIMMIE DEARMAN
Évaluation :
5
I only dropped of equipment here but had a great interaction with Denim. Thanks!
Timothy Swain
Évaluation :
5
Denim was very helpful and such a nice person to work with. He made the whole process much easier. I would recommend him to all .
Michael Barnett
Évaluation :
5
This is hands down the best Uhaul experience I've had!
Myayn Galbraith
Évaluation :
5
Nothing. Denim went above and beyond.
Donovan Anderson
Évaluation :
5
The customer service of this location was amazing, super easy to coordinate with them
ROBERTO YGLESIAS
Évaluation :
5
Made it very easy to drop off.
Kent Servoss
Évaluation :
5
Denim at Timberline Uhaul was awesome! He made our experience as easy as possible! He texted us to confirm the reservation, when we arrived the trailer was in an easy to load position and best of all the blankets and dolly were already inside! He helped me finish the online check-in and then helped us get the trailer loaded onto or vehicle and we were on our way! I've never had such a pleasant and quick experience renting a U-Haul and will definitely be back to Timberline again! Thank you Denim!
Kriston Caldwell
Évaluation :
5
Le client n'a pas laissé de commentaire.
Josey Slaugh
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erick Blackburn
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOSEPH MCLAUGHLIN
Évaluation :
5
You guys were great. No suggestions for improvement.
Jonathan Thomas
Évaluation :
5
Main guy kept communication with us very easy and understanding. Made the handoff very smooth and easy!
Alejandro Zermeno
Non les évaluations ont été soumises pour cet établissement.