Customer Reviews for Tims Auto Care
(Concessionnaire U-Haul dans le voisinage)

46 évaluations

8995 Hickory Flat Hwy   Woodstock, GA 30188

(770) 475-8959

Heures

  • Lun - ven : 8h am à 6h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(770) 475-8959

8995 Hickory Flat Hwy
Woodstock, GA 30188

Services dans cet établissement :

Heures

  • Lun - ven : 8h am à 6h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
2

They need signage to indicate where to park a trailer. The information said to not block entrances, exits, etc. The facility is very small with limited area to park that doesn't block the access areas.

Kelly L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Alan C. 
Évaluation :
5

Excellent customer service and real easy process Truck was in excellent condition

jason B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeremy P. 
Évaluation :
2

Maybe have the correct address to drop the uhaul at. Or not charge me extra when the correct address wasn't given. Also, I was charged extra when I was told I would be charged once I returned the uhaul.

Jordan F. 
Évaluation :
3

Upon pick up renters are told that if your 24 hour return is after the establishment is closed you will not be charged if late. That is not true - that is false and miss leading information. You will be charged an extra daily rate and insurance for 5 minutes beyond the return time. Which is fair if that is the information you are given...but you will likely be told otherwise, then charged.

Chris F. 
Évaluation :
1

The Dolly that I went to pic up had not yet been checked back into the system so it could not be released to me. This took over an hour. then I was asked if there was any damage on the dolly. I responded, "i didn't inspect it"! Apparently they had not inspected it either since it had holes in one fender and one taillight was not working. I found the fatally tail light after I got home and was about to load my car. SO, another trip back to U Haul to get the light fixed. Fortunately there was a bigger facility nearby and I didn't have to go back to the clustered parking and clustered disorganization, at Tim's Automotive, for the light to be fixed. This aggravation is not what I needed ahead of my trip.

Steven B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Patricia F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BUTCH D. 
Évaluation :
5

Definitely recommend Tim"s Auto Care

todd J. 
Évaluation :
3

Check in after hours equipment. I received an email from Uhaul stating I hadnt returned the equipment- 3 days after I returned it already.

Jon P. 
Évaluation :
2

Agent was not familiar with the online uhaul system.

Travis C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Veronica H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Roxana V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jim P. 
Évaluation :
4

Thankful for kind employees????

KIM V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEVIN W. 
Évaluation :
3

it wasn't the cleanest place and the smoked it didn't smell so clean. The team members were very nice.

LINDA R. 
Évaluation :
1

I drop off my truck after hours. They charged me 25 $for cleaning out the back ! They said there was foot prints in the back ! I am 200 % positive that the truck was clean ! I feel this was a scam because I dropped the truck off after hours ! They were very rued when I called and asked about it !

Charles H. 
Évaluation :
1

Internet service was down and it took me about an hour each time to check out and return the truck! The uhaul app WILL NOT (DOESN'T) work on mobile to check out customers, that can definitely be fixed. Merci.

Muhammad A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

LEOEN M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

david W. 
Évaluation :
1

First, we did NOT Know we had to go to another location. The person who called NEVER Told me. THEN it was TEN Miles OUT of the way!! When we got there NO ONE was there. WE had to wait for a long time before my husband went searching for someone. He was 'downstairs' what ever that means. VERY Unprofessional experience!

MICHELE C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERIC J. 
Évaluation :
3

They tried to charge use an extra day.

JAMIE S. 
Évaluation :
3

The parking is not sufficient when you are trying to return a 26 foot truck with a dolly attached it can be a challenge especially with a full parking lot of cars being worked on in the lot.

Brandon T. 
Évaluation :
3

Quick dropoff. But inside smelled of cigarette smoke.

Vijal P. 
Évaluation :
3

This location was not the one chose on-line. It was far away and not convient.

Karen W. 
Évaluation :
3

They had computer problems at this location on the day I picked up. But they did their best and were friendly.

JEFF V. 
Évaluation :
4

Simplify your software so the agents can use it without calling for help.

Tom B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia C. 
Évaluation :
3

Dropped off after hours, so I didn't have any interaction with this place.

ZACK G. 
Évaluation :
5

rental closer to ist calledb pickup spot but happy all in all

David A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ADAM P. 
Évaluation :
2

Was accidentally charged for SafeTow after I told them that I didn't want it. Took over an hour for them to figure out how to refund the 48 $fee even with 2 calls to U-Haul support. I reserved the trailer and dolly online and they did not have the dolly. I had to go to another location to get the dolly. What should have been a 20 minute pickup took almost 2 hours.

WAYNE W. 
Évaluation :
5

Excellent attention, fast and convinience.- Thanks

patricia S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Joel Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jason B. 
Évaluation :
3

The truck was dirty, I had to clean it out myself.

John W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KEVIN C. 
Évaluation :
3

I never got the furniture pads that I requested. I would like to have that charge removed from my bill. Merci

ROBERT A. 
Évaluation :
2

Please send a representative there to train the staff immediately. This location had no visible U-Haul signs. The staff was not knowledgeable about the U-Haul inventory at this site. I was very reluctant to hand over my credit card to the representatives at this site.

Non reviews have been submitted for this location.

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