Le client n'a pas laissé de commentaire.
JOSE MEJIA-MIRAMBEAUX
Customer Reviews for Tim's Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
too far from me I will never use your services again. you stole $100 from me
Miodrag JovanovicHad no issues with the equipment the office personnel were friendly and helpful with the complete process. Great experience with the staff.
Claude WilliamsThe pick up location was changed one hour before pickup. They were nice at TIm's Auto but they were not expecting us and did not have the supplies that we requested. Not their fault as the location was changed at the last minute.
Roy LarsenI ordered a uhaul from the lehighton location but was told they didn't have a truck for me and was told to go to northampton to pick one up which is half an hour away one way, instead of one closer to either location I was moving. So in the end I paid at least $50 more due to the mileage driving it further than the original. I am a bit disappointed in this and will be using a different service next time.
Jamie Verba jrMake sure the requested equipment is included-I paid for furniture pads and none were in the truck.
Denise PioliProbably the worst experience i have ever had with anyone in any industry. From the uhaul sales to customer service to picking it up at Tim's, they also wanted to screw us and take our money. They give us a "good deal" but when we went back to pay for it its double the price and then had the audacity to charge us fees after the fact. Not to mention that they told us that our original uhaul's AC broke less than 24 hours before we were supposed to pick it up.
TYLER HEATONNothing at this time
Kenneth LangenbachVery easy and convenient drop off. Thank you, Stephen
STEPHEN BAILEYMy online order I listed a furniture dolly and when I went to pickup the truck Tim informed me that he doesn't have any and never did have them in stock. Which really didn't concern me either way. I only mention this because I can see certain personalities creating a negative dramatic scene over a situation like this. For every individual U-haul site/business, the website should notify the customer at time of submitting the order that supplies ordered are not a stocked item at this business.
Mary FarynaNothing. Pleasant experience renting from Tim's. (First time renter.)
alex masettiHonestly,I miss the days of talking w an actual person having to do everything by phone was a pain in the butt. The keys were not in the drop box either which delayed my moving time and cost me more money.
Dawn Cowellgood group of guys there
SCOTT WOLFEThe website is awful and incredibly not user friendly, customer service call was excellent and the call from scheduling was not very friendly. The location was fantastic though.
James McMasterIt works for me just fine the way it is
ED ENDRICHThe truck ran ok but there was a very hot spot on the floorboard under the passenger. My daughter was barefoot before we realized what was going on and she burned her foot. We insulated it with blankets after that so she wouldn't be injured again. I told the gentleman at Galloways about it so they can get it fixed.
William McKelviePaid at least $30 more than I should have cuz they changed where I was supposed to pickup my truck without notice! Said they left a voicemail.... I don't even have voicemail on my phone.... than when I called customer support they were rude and disrespectful! However where I actually picked up my truck they were very helpful and nice!
Kevin EckhartI called the day before my rental to inquire about a 15' or 17' truck-I've used this place several times before. They told me one was due back an hour earlier- but had not yet arrived. Fine. I said "here's my #-call me when it comes in". NEVER CALLED ME THAT day. Later that same evening- the truck I asked for and said "call me when you get it"- WAS IN THE LOT. U-Haul Could have saved me the hassle of having to drive FURTHER out of the way to pick up my truck. As an aside- 24 hours later- when I returned my truck- that other truck- was still in the lot...Just saying.
Michelle SantiagoIt was a drop off no one there.
Scott BuscherThis is NOT the location that reserved the equipment. It was "necessary" to drive longer distance to get the truck and tow dolly. And there was no compensation for the inconvenience. This is no fault of this location.
ROY PALENCARI really not know anything about this location. I didn't return the truck to this location. Returned to Center st Slatington. Someone from this location(Northampton) picked up the truck in Slatington & took it to Northampton. Which I was charged the extra milegae to take it to Northampton. Which I feel I shouldn't have to pay.
kelly hausmaneverything was GREAT and EASY! highly recommend this location and uHaul!!!
Nancy PereiraI am very appreciative of the service and accommodation that was given to us.
melanie kramerTim is an amazing person with a great client service experience.
FREDDY SANDOVALMy original pick up was 4 miles from my home. The pick up was reset at a location 17,8 miles from my home. With 18 other locations within my zip they couldn't find one closer? Had to pay extra mileage and gas for total round trip of 35,6 miles. Not a happy camper.
Clements ArleneDropped key in slot around 3 PM Sat 4/9 (shop closed at 12 and nobody there to greet me or tell me what to do).
Michael WernerVery helpful and friendly
Bart TizioTim did a great job! Would definitely rent from there again.
FRANKLIN GUTHAssisted in hookup of trailer.
AARON ROYRrs err rvation was made at another location. Extra mileage accrued due to u haul overbooking. This is an unacceptable problem and should be addressed.
dan Morgan MorganEverything was fine.
Jim LisieckiTim was extremely helpful. I will definitely be using this location again.
MELINDA MCCANN