Customer Reviews for Tims Auto Sales
(Concessionnaire U-Haul dans le voisinage)

305 évaluations

350 Grant Ave   Junction City, KS 66441
(Across from Empire Today near Dick Edwards)

(785) 762-4439

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 10h am à 2h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(785) 762-4439

350 Grant Ave
Junction City, KS 66441
(Across from Empire Today near Dick Edwards)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 10h am à 2h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

jessica F. 
Évaluation :
5

The gentleman that helps me here is amazing! I will always be a repeat customer. I'll be sending people his way also!

josie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KENNETH T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrya B. 
Évaluation :
5

Mr. Martin was an excellent assett to the truck rental process. He was invaluable in assisting me early on a Saturday morning.

David C. 
Évaluation :
5

Uhaul needs to have the equipment ready on time for the customer to pick up.

Leonard S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shelly H. 
Évaluation :
1

Well I reserved the truck with one month of anticipation I know in June it is a lot of moving and I reserved a dolly for appliances too, the day that suppose to get the truck no dolly in the Truck, the Sir was so disrespectfully to me when I was question about the dolly. I have to go to rent one in another place. The tires of the truck was so bad. The day of my moving it was raining and tires was slippery on the road. The brakes also was bad, the attic of the truck was leaking and the boxes that I have had there was wet.

Gracia T. 
Évaluation :
3

The truck was extremely old and the brakes were iffy I'm glad I did not have far to go with the in-city move. It was clean but my complaint is with the age and brake condition.

Paula P. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Ryan W. 
Évaluation :
2

The truck was 2 Gallons low on coolant and the truck almost overheated had i not caught the temp gauge climbing. Look under the hood and found the coolant reservoir bone dry, so bought 2 gallons of prestone at a local auto parts (had to get a ride there and back to truck) and filled the cooling system on the truck so we could drive the truck back 2 hours to return it.

Jeffrey B. 
Évaluation :
4

The only thing that needs improvement is is the speed of your computer. I still don't know what my total bill came out to be.

diane H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patsy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lane M. 
Évaluation :
5

Tim's auto sales was just a great location to rent from; the customer service was top notch. I was called a day prior and despite issues with my uhaul reservation, they went out of their way to make sure I got the equipment I needed and on time. Fortement recommandé!

Shawn B. 
Évaluation :
1

The guy read the odometer wrong and said I drove the uhaul 76 miles when I only put 16 miles on the truck.

Marie W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

suzannie H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
2

We reserved and paid for the I-haul on line. The location was specified on line. When we got there, we were expecting a quick process of just picking up the key and getting on our way. The gentleman helping us had us pay extra fees. When I asked about it, he said it was taxes and that they can't charge that on line because of the difference in cities. Even though our paperwork online specifically stated that location. He was not very friendly and he did not wear a mask, which I found to be highly irresponsible and disrespectful. We were there at least 15 minutes which I find ridiculous since we did all our paperwork ahead of time on line, including payment (except for the hidden fee, of course).

Juan H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

mohammed F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

timothy W. 
Évaluation :
5

Best customer service! Very professional!

Bradley P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaime B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GARY S. 
Évaluation :
3

Have the neighborhood dealer able to apply military discount.

Ronald F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerry Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark W. 
Évaluation :
5

Great service

Fannie F. 
Évaluation :
2

Equipment was not clean, pick up time was not disputed and caused an extra charge . However the service was somewhat quick

Charlie D. 
Évaluation :
3

Nothing really, unless you want to install a car wash that can handle a 12' truck, instead of charging 25$ to clean a truck

Jared W. 
Évaluation :
3

Truck had just over a quarter of a tank, after the proper-tier told me it was at 6/8s. Cargo area of the truck was dirty, had to sweep it out before I loaded my household goods. Other than the online portion of u-Haul, that was the only thing that was worth the experience.

Brian R. 
Évaluation :
5

Don't hide all the fees. I was not told about taxes nor was I told about an environmental fee. I was under the impression I would be getting money back out of my 100 deposit and now I find out I still owe money.

vera D. 
Évaluation :
5

Seamless experience associate was very knowledgeable and friendly

Nathaniel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dustin A. 
Évaluation :
4

I'm just not a huge fan of the random contracted locations but they usually have limited resources. The gentleman that owned this location was very polite and pleasant.

Christina H. 
Évaluation :
4

Na

Angel A. 
Évaluation :
5

Excellant Service and very friendly.

Steven T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeroen R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Briscoe M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jim S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth S. 
Évaluation :
3

The information was that they were open till 4:00 pm - they've apparently changed their hours and closed at 2:00. We arrived at 2:17.

Melissa S. 
Évaluation :
5

Nothing, it was excellent

TODD H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Austin G. 
Évaluation :
3

The place was out of my way, but necessary to obtain a truck. Nothing against the place. They did a great job of preparing the truck and having it ready. I did not know that I was to leave the lock that was on the truck. Now have to mail it which will be an additional expense to me. The 24/7 instructions are easy to follow but should have included instructions to leave the lock.

RON S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRAD M. 
Évaluation :
5

Nothing - the location was easy to find and the staff member I met with was helpful

joseph K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet B. 
Évaluation :
5

My visit to Tim's Auto Sales for our U-Haul rental was simply outstanding. It began with the a uplifting energetic voice that answered the telephone on our first inquiry. The gentleman there, and I believe there is only one person handling their sales calls, sounded eager to answer the phone oh, he spoke up easy to hear, eager to make the sale, all the while he seemed genuinely a happy man. Following are simple reservation, upon arrival, he had the same optimistic attitude has he demonstrated on the telephone. Furthermore, these telephone skills and sales skills that he demonstrated seems to come naturally to him, and they are often what we miss when we do business today. He is obviously an asset to Tim. And I would love to have him working at my facility answering the phones for my company. So look out Tim! Haha just kidding! I wouldn't do business that way. Thank you so very much for your help will service and your great attitude. Mac henington

Mack H. 
Évaluation :
3

Not computer savvy. Multiple errors with my reservation. Not all were locations fault. U-Haul messed up some of it.

Jay C. 
Évaluation :
5

Debbie knew what she was doing and super helpful

Kim D. 
Évaluation :
1

The truck I received was clean, but was very old. Oil change light was on, brakes did not function properly, it also rode like shit. I love usual and use it all the time, but not this location again

Jacob H. 
Évaluation :
1

Let people know the actual price... almost 60 dollars more than what we were told

Robert L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sharon B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Haley R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLAY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TANICE E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mosiah G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josh M. 
Évaluation :
5

All went well. I wouldn't change a thing.

Dean T. 
Évaluation :
4

Truck was pretty dinged up and rattled a lot, but it got the job done. Mark at Tim's Auto Sales, the owner at Nook storage, and Tracye at Landmark Storage were all very helpful.

Adam T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scot S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jim S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wayne G. 
Évaluation :
2

Did not answer the phone when i called multiple times to extend it. Acted like i was pissing him off when i finally got ahold of him and acted like it was my fault instead of his for not answering. Told me he was probably going to have to charge me for the trailer mistake that was due to uhauals system because he didn't know how to take the fee off when there wasn't even a fee on my account. Will not use uhaul again.

Dylan H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Zachary S. 
Évaluation :
3

Make sure the gas gauge is working so people can actually know what the gas is at. Also, I got charged two times for the same thing.

Jacob M. 
Évaluation :
5

Great guys working made me feel at home

Craig F. 
Évaluation :
5

The guy at this location was very helpful and nice.

RICHARD L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS M. 
Évaluation :
5

everything was great, great customer service, very friendly and professional

Samantha S. 
Évaluation :
5

The person that took care of me - Martin - was very helpful and explained everything - both checking me out and in.

GENE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREG C. 
Évaluation :
5

The Uhaul truck was good and clean, but the Appliance dolly did not work because the part the strap needed to connect to was broken. The crank must of been broken for a while because it had rust on it. I noted that when I returned it but I was still charged the 20 $rental fee which is not huge but I thought he would of removed that charge since I could not use the appliance dolly.

Charles S. 
Évaluation :
2

reserved a 26 ft truck online but U-Haul dealer called us to inform us there was not that size available within 30 miles of our location we were given a 15 ft truck instead but not compensated for the inconvenience at all.

Thomas N. 
Évaluation :
1

The man insisted he take the trailer of my hitch in the process he put a huge scratch on my bumper and didn't even flinch. Not happy, will be contacting Uhaul in regards to to damage.

Justen Y. 
Évaluation :
5

The guy was super nice and accommodating. He explained everything very well and was very thorough. Compared to the last time I used Uhaul in topeka, he was amazing. Merci!

Veronica A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua B. 
Évaluation :
5

The service was exceptional from the beginning to the end. The shocking part was when a customer service representative called to check on my trip and sent me the address to where I needed to drop off the equipment. Just that gesture alone made my arrival easier.

Demarcus B. 
Évaluation :
2

Have employees trained on the computer program. Newer equipment truck ramp was hard to operate.

Jamie M. 
Évaluation :
5

There was no complaints the price was as promised and we were very well pleased with this company they were courteous and friendly straight and to the point. Will use them again whenever we move again.

Mizraim W. 
Évaluation :
3

Nothing wrong with Tim's what I found upsetting was to get a call saying that they didn't open until 10:00am on Sat. I had requested an 9:30 start and had picked a place that supposedly opened at 9:30. However, the system bumped my to Tim's despite my 9;30 request. The man at Tim's agreed to meet me at 9:30 which was nice. BUT Why does your system not take into account the requests.

Paula P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
5

Martin opened early to help us out. Thank you.

Carl B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jim M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ed M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANN O. 
Évaluation :
5

Great customer service. Very helpful

Carmen L. 
Évaluation :
5

polite, efficient, good service

William P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
2

Martin was very rude and blaming us for pick up time difference when I went off of my email confirmation.

Ashley K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marcus B. 
Non les évaluations ont été soumises pour cet établissement.

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