Évaluations des clients Tim's Mannagift Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Tim's Mannagift Inc

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Taylor J. le

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Not only was this the absolute farthest possible location to the reservation I made weeks prior, but then I'm charged milage for the milage I was forced to drive because of Uhaul.

Richard H. le

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The drop off was very easy; the process was handled quickly and efficiently. I have no suggestions for improvement.

Robert M. le

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Le client n'a pas laissé de commentaire.

Jeffrey B. le

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Great location.

Stu H. le

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I attempted to use the mobile app to pick up my rental before the office opened. For reasons I don't understand, a different truck was shown on the reservation, which had a $0.30/mile additional cost associated with it. If the app had made it clear that I was getting this larger truck at the same price as the van that I rented, it would have been okay, but that was not the case. Furthermore, due to a mismatch between the name in which I made the reservation and the name I used in my profile (I'm guessing here), I was not approved to rent the truck in a timely fashion so I left. My full name is 'Stuart' but I sometimes used 'Stu'. The reservation should be able to see the same address, phone #, e-mail address, and at least make an intelligent guess that its the same individual. It ended up being a complete waste of time and a trip to the rental location

Susan R. le

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The reason that I ended up at this location is because the person who was working at or Mill Road where I was supposed to pick up my trailer, left for an appointment and left the office unattended. It caused me over an hour delay in my move and instead of asking me for what I wanted and I did asked for a discount and was not granted one, U-Haul gave me an extra day. But that didn’t help me because I have driven five hours from Santa Fe New Mexico that morning had to drive 25 miles up the canyon to my storage unit and ended up in rush-hour traffic not getting back to Santa Fe till 10 o’clock at night and then we still had to unload. So I only needed the trailer for 24 hours, not for five days. Very disappointed in the customer experience. And the fact that I could never received even a 10% discount. I will say that Deborah in customer service was very helpful in calling the manager of the office that was not attended and explain to me that it was going to be an hour and a half wait sent me to traffic and they were able to find me another trailer about 3 miles away.

Jeff M. le

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The customer service at this location was amazing. Jen was both extremely friendly and professional. My experience could not have been any better.

kalsay r. le

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Le client n'a pas laissé de commentaire.

Danny S. le

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Great Friendly People. Easy Location to access

Lacey L. le

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The truck was dirty inside and out and I was very disappointed that my reservation got changed 3 times I had to get a bigger truck than I wanted and still had to pay full price.

RICHARD E. le

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Send your email link to the correct address.

Jerry W. le

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Both gentlemen were kind and helpful but location was dirty and unprofessional.

mark r. le

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Nice, professional folks who sincerely care !

connie r. le

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Le client n'a pas laissé de commentaire.

kitty k. le

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Le client n'a pas laissé de commentaire.

Jeffrey W. le

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Le client n'a pas laissé de commentaire.

Nicholas G. le

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Le client n'a pas laissé de commentaire.

Carrie P. le

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Le client n'a pas laissé de commentaire.

Steve L. le

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They could have helped adjusted the mirrors and shown me how to exit the car after it was loaded.

Kameron E. le

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The owner/operator of this location was fantastic. I didn’t get her name, but she was responsive, thorough, and friendly.

Kelycia D. le

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Le client n'a pas laissé de commentaire.

Ralph M. le

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More maneuvering room.

Jeff J. le

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Le client n'a pas laissé de commentaire.

Ralph M. le

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Keep up the good work.

Kurt S. le

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Le client n'a pas laissé de commentaire.

Mark H. le

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Le client n'a pas laissé de commentaire.

Erika V. le

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Le client n'a pas laissé de commentaire.

LOWELL N. le

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The customer service was excellent! The owners are an asset to UHAUL!

MISAEL D. le

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Le client n'a pas laissé de commentaire.

Lucinda D. le

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I had a very good experience with the "family ". Pleasant, willing to answer every question. Extremely friendly. I was advised of cost in clear detail.

danny e. le

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Could have been a little more customer friendly.

jill c. le

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Very nice people who run this location. Helpful, professional, courteous. We would definitely rent here again,

Bethany B. le

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The owners of this location are going through a tough family situation at the time of rental. I cannot judge them based on this interaction.

KEITH K. le

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Le client n'a pas laissé de commentaire.

MICHAEL M. le

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Check-in was easy and smooth.

coral m. le

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She know me at Safeway. She is very good job.

David L. le

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Was charged extra fees that we already paid, we were told we had to call the regional manager on his cell phone to get a refund. Was told we were late even though our contract said we had five more days. The interior was not clean or organized and made us feel awkward just being inside. The lady there was nice after a little while but we felt like we were wasting her time/inconveniencing her initially, just by being there.

Chay D. le

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They gave me a filthy trailer. The inside was fine, but the door frame, latch, handle and basically the entire exterior were covered in slush and mud. It was sunny and 45 when I picked it up. There was also a much cleaner 6x12 trailer adjacent to the filthy one they gave me. However, the people were very nice and respectful at reception.

David G. le

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We received an email from UHaul advising us of our reservation date and time for the 29th December, a Saturday, at 10:00 am. We got a call from your agent confirming that the trailer was ready, and I confirmed we would pick it up after 12:00 noon. ONLY THEN DID THE AGENT TELL US SHE WAS CLOSING AT 12 NOON!!!! THE EMAIL FROM UHAUL SAID NOTHING ABOUT THIS LOCATION CLOSING AT 12!!!! THE RATHER RUDE LADY HUNG UP ON ME WHEN I TRIED TO EXPLAIN WHY IT MIGHT BE A FEW MINUTES AFTER 12 WHEN WE WOULD GET THERE. FORTUNATELY AND I PRESUME AT GREAT PERSONAL SACRIFICE, SHE WAITED TILL WE GOT THERE AND PICKED UP THE TRAILER. WHEN YOU HAVE THESE HOLE IN THE WALL AGENTS, BE SURE YOU ADVISE YOUR CUSTOMER OF ANY CLOSING TIMES, AND ALSO TEACH THEM SOME MANNERS!!!!!

Dominic B. le

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Le client n'a pas laissé de commentaire.

Derek P. le

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Location is also where a large family lives and workers stopped several times to talk to children, dogs, etc. Very dirty and disorganized.

Cindy C. le

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Le client n'a pas laissé de commentaire.

Patricia S. le

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I just want to compliment the manager of this site he made a stressful situation for me, much easier ! He should be praised

Alexandra F. le

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They were professional and fast and easy! Van was basically brand new and in great shape.

Martin J. le

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Le client n'a pas laissé de commentaire.

TIFFANY H. le

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Le client n'a pas laissé de commentaire.

James R C. le

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Le client n'a pas laissé de commentaire.

Eugene M. le

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Le client n'a pas laissé de commentaire.

Kevin K. le

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Le client n'a pas laissé de commentaire.

Stacey G. le

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Le client n'a pas laissé de commentaire.

Megan M. le

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The place looks like a trailer park dumb. The people leading the facility have no customer service skills at all. I think 3 words were exchanged over the whole process. I will never pick up or drop off to this location again.

Barb H. le

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Tim was very helpful with making sure equipment was in good shape

Keith H. le

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Le client n'a pas laissé de commentaire.

john L. le

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Flat tire on trailer had to keep putting air in tire. No where to park trailer for drop off.

Corinna L. le

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The staff was respectful and timely.

Norman M. le

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She was very friendly, and she was also very professional. I was impressed.

Rena J. le

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Tim was very nice and helpful. He came out to check the truck and mileage, and then that was it. NO paper work to sign or anything. He then stood there to chat with me until my sister got there to pick me up (about 5 minutes later). Tim was very personable and I would recommend his lot to anyone. 5 STARS!!!!

Steve H. le

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Le client n'a pas laissé de commentaire.

Christopher D. le

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Le client n'a pas laissé de commentaire.

Karl J. le

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Le client n'a pas laissé de commentaire.

John M. le

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Le client n'a pas laissé de commentaire.

Joanne D. le

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Staff were great and very friendly

wade p. le

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3rd time we have used them.

Mike B. le

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Return customer because of the great service

Scott D. le

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Friendly staff

Eugene S. le

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The people at this U-Haul are wonderful. We pulled up and did not have to do anything. The young man Marcel hooked the tow dolly up completely and checked it out, put our car on it and secured it for us. I would highly recommend this location of U-Haul to anyone that needs their service.

Ted M. le

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Veary frendleay staff and evrything was well explein about the rental policy / rules

jay b. le

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Nothing. Don't change a thing. This location was the quickest, easiest, most knowledgeable, AND was able to help me with only 24 hours notice on a rental. I've never had such a positive u-haul experience.

Dennis L. le

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Le client n'a pas laissé de commentaire.

Ashley T. le

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Le client n'a pas laissé de commentaire.

Carla B. le

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Very friendly and helpful. Truck interior was neat overall but could have been swept a bit better; it was cleaned out during my checkout--perhaps do it when truck is checked in instead?. Office was closed when returned truck (4th of July weekend) and had problems with U-Haul phone login; another customer was having the same problem when trying to check out a truck, so owner came back to the shop--he was very apologetic and took care of my truck at the same time. I would have no qualms about using them again.

Pam L. le

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It was the most wonderful experience working with these people. They are awesome!

Pierre S. le

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Le client n'a pas laissé de commentaire.

Mark G. le

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Overall great experienxe, my only concetn, my driver license was photographed on what to look like a personal cell phone and uploaded to the uhaul site. This was never explained as to why it was happening or if the photo would be deleted.

Christine H. le

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Very nice people.

James B. le

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It was pretty good overall

RICHARD W. le

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Le client n'a pas laissé de commentaire.

Chelsey F. le

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Tim was great. he made the drop off for all of our equipment easy!

Kimberly S. le

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I love the self rental. I would have like some kind of email before hand telling me how to put my phone’s settings correctly. I had to use my friends phone because my privacy settings were wrong and I couldn’t figure out how to correct them.

Felicia I. le

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Le client n'a pas laissé de commentaire.

Michael R. le

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While the individual U-haul dealer was a pleasure to deal with, our organization reserved a truck months in advance for our annual fundraising event. When we check a few days in advance we were told our rental trucks were at a location over 100 miles away. As a consequence of this error, we had to scramble to rent a truck from Penske who will get our business from now on.

Rose W. le

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Staff was awesome, and super helpful with renting me the equipment I needed and getting in an out quickly.

Laura H. le

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Keep doing what you're doing !

bart s. le

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really helpful staff

Thomas W. le

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Le client n'a pas laissé de commentaire.

Don B. le

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Le client n'a pas laissé de commentaire.

William P. le

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More parking available.

kammi s. le

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The truck we rented had a dead battery from a light left on; they worked fast to get us into something else & were very apologetic! Things happen-just roll with it! Even spider bites ??

Kay W. le

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Location further away than other U-Haul or rental facilities, but the owners are very nice and always accommodate my needs. Last experience at Academy location was a shit show, and if not for this location, would not use U-Haul again.

Trenton T. le

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Le client n'a pas laissé de commentaire.

lola s. le

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Outstanding service. They work to give you what you need and to keep the customer informed of all relevant information for a successful rental. Highly recommend. They might want to install a bigger sign on the road. We drove by once (on opposite side of the road) without realizing it was the rental location.

Jake N. le

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Le client n'a pas laissé de commentaire.

Jeffrey T. le

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The front desk staff and Miss Janella were very helpful and courteous. They let me know about their "after hours drop off" and how to do it. This was very helpful as I was not able to return the truck until an hour after they closed. The trucks all looked well maintained. The particular truck I had did need an exterior cleaning and the inside of the front windows cleaned (very minor point). Thank you for all the help!

Ishaac M C. le

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Le client n'a pas laissé de commentaire.

Brian B. le

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Le client n'a pas laissé de commentaire.

Cathy K. le

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Le client n'a pas laissé de commentaire.

benjamin s. le

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Difficult lot to maneuver in due to overcrowding of vehicles, but staff was friendly.

STEWART M. le

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Le client n'a pas laissé de commentaire.

DANIELLE S. le

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Le client n'a pas laissé de commentaire.

Tambra T. le

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Le client n'a pas laissé de commentaire.