Customer Reviews for Tims Mannagift Inc
(U-Haul Neighborhood Dealer)

976 évaluations

801 S 8th St   Colorado Springs, CO 80905
(Just South of Wal-Mart)

(719) 471-3289

Heures

  • Mon–Fri
    De 9 h am à 5 h pm
  • Samedi
    De 9 h am à 12 h pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/24/2022 - 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(719) 471-3289

801 S 8th St
Colorado Springs, CO 80905
(Just South of Wal-Mart)

Services dans cet établissement :

Heures

  • Mon–Fri
    De 9 h am à 5 h pm
  • Samedi
    De 9 h am à 12 h pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/24/2022 - 12/25/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Dylan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
5

I've use this location multiple times and they're always wonderful to deal with.

MICHAEL M. 
Évaluation :
5

Mannagift's has a small lot, but service was fast, friendly and efficient . I was impressed and one way drop off went very smoothly. Overall great experience from pickup, towing in high winds and busy city traffic, to drop off was excellent. Merci

Ed G. 
Évaluation :
5

Very nice man, quick check in

jeff A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stormy R. 
Évaluation :
5

Very prompt and helpful.

Charles A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy G. 
Évaluation :
5

Nothing I see at the moment enjoying my new storage

Tryonna C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bruce M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Seth H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabriel P. 
Évaluation :
1

First of all, our trailer was a piece of crap. We paid $300 to tow our stuff in a rinky dink old trailer so that was the first issue. We got to Oklahoma unloaded our stuff and immediately returned it to uhaul before the return date. I was contacted via email a month later saying we didn't return our equipment and requested information and my phone number. I replied immediately with all the information, the exact date and time we returned it. I got a response saying thank you for replying I am forwarding this to the local team to assist you. I never heard back again until today (two months after I've returned the item) they called us and told us they were going to call the cops and report us for stealing the equipment. Luckily my boyfriend isnt at work today and could go down there or else we'd both have a warrant out for our arrest due to Uhauls negligence. We returned this item early AND got a receipt from you guys!!! The fact that it's not on your lot is NOT our fault. You should be checking cameras before ever threatening to call the cops on someone. I just can't believe I had to deal with this all over a PIECE OF SHIT trailer that I overpaid for. The employee at uhaul said she remembered us coming and returning it but it's not on the lot. That's YOUR problem not ours. And I guarantee nobody stole the shittiest trailer on the lot that just so happens to be the one that we didn't "check in" I bet one of your employees stole it and were trying to blaim us.

Sidney W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Omar G. 
Évaluation :
5

They had my trailer pulled up and ready for me. They actually knew what was going on with the reservation. They had it together.

Kenneth A. 
Évaluation :
5

I checked out after hours.

Lonnie L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joyce K. 
Évaluation :
3

satisfied

Oji F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frederick J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Haylee C. 
Évaluation :
1

I arrived and was the only customer there. I had reserved a truck and my reservation was there. I discussed with the attendant my plans as the reservation stated to move items to Lander WYO, then drop in Laramie. The week prior i had rented in KC and moved to CO Spgs. The representative there said she would give me extra miles which usually coat >40 per mile. The attendant in CO Spgs said they were $1 and she would not allow me any additional miles. She then proceeded to call and have me wait 40 minutes while she argued with the main center regarding the cost of my rental. It went from $625 to $1200. I began communicating that the 45 minute delay was costing me money as my movers were at site being paid waiting. She said if I wanted to go elsewhere I could. She was rude, contencoius and her and her husband threatened to remove me. I explained I "never" argued about paying more just didn't like to wait 45 minutes. I left at 9:49 after arriving at 9:00 AM and was the only client. My 15 year old son was standing there in the waiting room the entire time and could hear my frustration with the wait but also was aware of her threatening, and accusacional tone. I drove the truck 7 miles to the Storage site. It took 3 hours to load. We left and immediately when heading west and downhill on Dublin Street the truck was leaning hard right, and near pulled me off the road. Since this was the fourth time I used a large 20-26 foot U-Haul Truck in 35 days, something seemed wrong. Once on the highway I just drove cautious as the mechanical aspect seemed fine. I would come to find out after our 400 mile journey where my wife began following us in Laramie after 200 miles she could see the suspension on the truck had a serious problem and was off-center to the right. One we emptied the Truck and returned it in Lander we photographed the truck and it was visually obvious that something serious was wrong with the suspension. I will report it to U-Haul and discuss her terrible service and I highly suggest they remove them as a service provider. Both locations, Tim's pickup and in Lander had another 26 foot Truck there so it was easy to compare and see there was a significant "HIGH RISK "ISSUE" with he equipment.

Charles D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dee V. 
Évaluation :
3

Drop off was a relief because I couldn't wait to get the trailer detached from the truck...I will never rent another trailer hitch again

Alyssa J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Diran T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott T. 
Évaluation :
5

Very nice front desk lady.

Edgar S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAY W. 
Évaluation :
5

Nothing. I was very pleased with the service they provided, along with their friendly, respectful professionalism.

Scott W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Adam W. 
Évaluation :
5

I owe a tremendous "thank you" to this location. I was in a pinch and they had a pickup truck on their lot, I by chance picked to be dropped off there by an impatient Uber driver and they worked with me to have that truck until their next booking. She did an excellent job at explaining the extended mileage and getting me set up to drop off the truck. They were a life saver!

EMILY A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
4

Tiny lot, not friendly for large trucks with trailers. However, the staff were very friendly and accommodating and made it easy to drop off and complete return process.

Tim D. 
Évaluation :
3

Very much appreciated the confirmation calls from Janella. With recent challenges in getting a moving truck as scheduled, it was reassuring to know someone was looking out for us.

David D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elaine R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEPHEN EARLE K. 
Évaluation :
5

Pickup location was very helpful, kind, courteous and took ample time to explain every aspect of the rental, walk me through all pertinent information and ensure I have all required contact info in case anything went wrong. Could not possibly be more pleased with these folks.

Patrick D. 
Évaluation :
5

We were SO impressed with the whole process and the people we dealt with were very professional, friendly and helpful... would highly recommend this location!

Robert Z. 
Évaluation :
5

Absolutely stellar customer service. Kind, accommodating, efficient. Would recommend. Thank you

PHILLIP D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

Quick and easy, staff was very polite and accommodating, very friendly.

John C. 
Évaluation :
5

Customer service was excellent

William R. 
Évaluation :
3

The owner was great and so helpful. This particular location was on a very busy road and the pull in area was very tight and not much room to maneuver.

Nathan M. 
Évaluation :
5

The people who took care of me were especially nice and made everything super easy. I had a very positive experience

Cherie M. 
Évaluation :
5

Excellent experience and great service!

Craig H. 
Évaluation :
5

The customer service was outstanding. She was really nice and comprehensive and understanding of my families endeavors. They made the transaction smooth and quick.

Kody B. 
Évaluation :
5

the team at Tims Mannagift Inc. were great.

Kevin S. 
Évaluation :
5

Everything was great. Staff was supper efficient and friendly.

David J. 
Évaluation :
5

Very friendly staff and super easy to work with!

Elise S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna P. 
Évaluation :
5

They worked with my group to be sure we had what we needed when we needed it.

Peggine T. 
Évaluation :
5

Friendly and quick, gave some good advice

Steve L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

julie P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Doug C. 
Évaluation :
3

Only thing that comes to mind is maybe a bigger parking lot but honestly I had no trouble parking the 20 ft U-Haul I got so not a must but I'm sure Not only would it help customers to navigate the lot but the owner may also be able to have more U-Hauls to possibly have more business.

PAUL J. 
Évaluation :
5

I had requested a pick-up in Woodland Park, CO. I had to pay a great deal more in sales tax because the pick-up was moved (at the last minute) to Colorado Springs.

Roberta Z. 
Évaluation :
5

Give people discounts!

Thomas C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Meredith B. 
Évaluation :
4

The truck only would go 75 would have been nice to know that prior to driving off the lot

Kelsey T. 
Évaluation :
5

Have all your employees take lessons from the courteous and professional service offered by Tim and Janella Crammer.

Phillip O. 
Évaluation :
4

Excellent customer service. Terrible location. Very difficult to get into and out of. I do not know why U-Haul seems to think it can wedge itself into difficult-to-access corners of the world, but it is not helpful to people who are unaccustomed to driving large trucks and/or trailers.

Kristina R. 
Évaluation :
5

Smooth and friendly

mark B. 
Évaluation :
5

not a thing. the gentleman that helped me was great

Eddie B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Connor H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heidi C. 
Évaluation :
5

THE REP WAS OUTSTANDING AND SO FRIENDLY, KIND AND SMART! VERY HARD WORKER AS WELL! HE MADE OUR MOVE SO MUCH EASIER TO DEAL WITH

Ilknur Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert F. 
Évaluation :
4

All good and an extra free day, very nice people!

theodore W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy T. 
Évaluation :
5

All good

Wayne R. 
Évaluation :
5

Kind, efficient customer service...the office takes time to explained things thoroughly.

Robin B. 
Évaluation :
5

Nothing. Service was excellent.

Diana M. 
Évaluation :
3

Make sure the ordered equipment is in the truck

Lorna P. 
Évaluation :
5

AMAZING customer service! Would recommend this spot to all my friends! I couldn't have been treated better.

Brigitte C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelby C. 
Évaluation :
5

No need for improvement. Excellent service à la clientèle. Rental process was easy, quick, and smooth.

Dianne M. 
Évaluation :
5

great people to deal with professional very knowlegible and friendly i will defintley recomend this location and i will use this location again if i need a truck again thank you!!!

paul B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Victoria H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sandie D. 
Évaluation :
5

I was very satisfied with Tim‘s service. They worked with me on a slight rescheduling issue which I really appreciated.

Joel L. 
Évaluation :
2

It was very small had a hard time parking the trailer no recommended for trailer return

Natalia C. 
Évaluation :
5

Although moving sucks, all parties involved in my uhaul rental were kind, knowledgeable and helpful. Would definitely recommend.

James V. 
Évaluation :
5

Changed equipment rental times without any problems, answered all of my questions promptly, office staff very pleasant. All-in-all a very professional, well-run office. Thank you! Bruce Lutz

Bruce L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey W. 
Évaluation :
3

It's at the bottom of a hill where ice collects and it's small area The Tejon street one is better

Leslie G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
5

Staff was nice and helpful. I will definitely use this location for any in town Uhaul needs I have.

ROBERT N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LENARD S. 
Évaluation :
2

Ordered a dolly and furniture pads and did not get it.

Duane B. 
Évaluation :
5

Everything went well. I can think of anything to improve on.

Terri W. 
Évaluation :
5

Very good

Viridiana M. 
Évaluation :
5

I have used this location before. The owners are helpful and courteous. The equipment is always clean and in good condition. Great people!

Elisa M. 
Non les évaluations ont été soumises pour cet établissement.

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