Customer Reviews for Tims Mannagift Inc
(Concessionnaire U-Haul dans le voisinage)

818 évaluations

801 S 8th St   Colorado Springs, CO 80905
(Just South of Wal-Mart)

(719) 471-3289

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 8/8/2021 - 8/19/2021: Fermé
  • 11/21/2021 - 11/22/2021: Fermé
  • 11/25/2021: Fermé
  • 12/24/2021 - 12/25/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(719) 471-3289

801 S 8th St
Colorado Springs, CO 80905
(Just South of Wal-Mart)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 8/8/2021 - 8/19/2021: Fermé
  • 11/21/2021 - 11/22/2021: Fermé
  • 11/25/2021: Fermé
  • 12/24/2021 - 12/25/2021: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Rebecca F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tyler B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Murtaza A. 
Évaluation :
5

Impeccable customer service! I will definitely refer business to everyone who is in need of a rental!

Allan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Edward A. 
Évaluation :
5

Nothing! They were so helpful!

Kelly R. 
Évaluation :
5

The people running the store were top notch

Linda P. 
Évaluation :
5

Rien

Robert E. 
Évaluation :
1

I reserved my truck at a different location and was switched to a different location 15 minutes before I was to pick up my truck. Then the truck I was given did not have the 12 foot long loading ramp I was told originally it would have it instead had a 8 foot ramp. Since I was not moving a home but instead moving a workshop which comprised of heavy equipment and lumber the shorter ramp was a HUGE deal! Tried calling the location where I picked up the truck several times w no response and couldn't get thru to customer service despite calling more than 10 times. This was the worst truck rental situation I've ever dealt w and in the end I received zero help w my issue and instead had a back breaking day. It was a total nightmare and I wouldn't recommend this location or U-haul to anyone ever again.

Landon O. 
Évaluation :
5

The Colorado Springs location where I picked up the equipment gave me the best rental experience I have had renting anything. Nothing was missed. The process was simple and timely. The personnel were very professional, courteous, and friendly..

Daniel M. 
Évaluation :
5

It was all good

James D. 
Évaluation :
3

Very long wait, office only has room for one customer at a time, small lot for turning and parking

Tammie L. 
Évaluation :
5

Pickup and dropoff were both within business hours and were smooth. The truck was a recent acquisition and in excellent condition.

Michael G. 
Évaluation :
5

Too much political memorabilia in the office. Off-putting.

Tammy V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark A. 
Évaluation :
2

THe dolly and furniture pads that I ordered, and paid for, were not provided.

Jonathan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wendy R. 
Évaluation :
5

Janelle was Awesome i'm using them again in two weeks Thanks

Cory A. 
Évaluation :
1

Would give a zero if I could. The MOST disrespectful and unprofessional place to EVER rent a uhaul from. The woman who works behind the desk (the only person who works behind the desk) refused to give me any kind of breakdown for our total of 1200$ in charges for having a 49$ uhaul truck, with 11$ insurance, for SEVEN days. They over charged us, the charges were never shown by the shop to uhaul themselves, they refuse to show what the charges are for because they are fraudulent. They charged me the exact amount uhaul charged. As in DOUBLE CHARGED. They felt they should get the exact same payment as the company they are contracted with I guess. Then when she finally gave me a partial receipt, she THREW it at me, which was all filmed. And on top of that once I got to my car in the parking lot I had to lock my car and I was on the phone with 911 while the lady's husband came and knocked on my windown and was yelling and cussing at me to "move my f-ing car" while blocking my car from moving, while I'm on the phone with dispatch. Cops took care of the rest from there but I would definitely rather have every nail ripped out individually than ever have to deal with them again. Thank God our bank knows fraud when it sees it! Would also like to add that they also thought it was acceptable to charge us for the full day, as in take the money from our account, and then call and threaten to report us for "grand theft auto" for still having a truck that we were still being charged for and still had when they knew whe had the truck? So yeah, GO ANYWHERE ELSE for a uhaul if you like stress-free moves 😊

Sanoe C. 
Évaluation :
5

Clean the truck before pick up

Michele D. 
Évaluation :
5

Great service. Would definitely rent here again when needed.

Jerry K. 
Évaluation :
5

Very helpful and accommodating.

Charles K. 
Évaluation :
5

Nothing. They were super friendly and answered all my questions

Rodrigo B. 
Évaluation :
3

S.O.

MICHAEL R. 
Évaluation :
5

Very nice people.

Joel B. 
Évaluation :
5

Uhaul customer service was not helpful at all. The uhaul go website location service to check the vehicle in was not working ( yes location services was enabled in safari) that cost me 30 that I shouldn't have had to pay. I had the vehicle there by 12:55 Saturday afternoon and got charged for Sunday too while the vehicle sat there all day.

shawn L. 
Évaluation :
5

Everyone was kind and hard working. My trailer was hooked up to my vehicle before I even finished signing the paperwork!

Nathan M. 
Évaluation :
5

Best possible the guy backed up the trailer for is

NATHANAEL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marsha H. 
Évaluation :
3

The parking lot is small and off a busy road. It's fine for folks used to driving big trucks, but not good for the average mover. The vehicle sputtered at certain speed like it had bad gas.

Michelle H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff V. 
Évaluation :
5

Best service ever very knowledgeable and friendly staff.

Charles R. 
Évaluation :
5

Staff was friendly and knowledgeable. The truck I received felt like new and was very clean. 10/10

Jeremy G. 
Évaluation :
3

The location and service was fine. Just the general sloppiness and clutter of the yard was a bit unnerving.

Bruce F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KONRAD W. 
Évaluation :
5

My only comment is that the truck cabin smelled like an old smoke-filled bowling alley.

David C. 
Évaluation :
5

This location is run by a husband and wife team who were extremely helpful. They called me the morning of my pickup and left a message that was very concise and informative such as how to find their location, location being changed for pickup, etc. Thanks!

Robert G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Coffi R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACOB S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anne W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole K. 
Évaluation :
5

They provided me with the ability to make the runs I needed to prior to the movers with excellent service. Love experiencing a couple who manage their business with integrity! I would most definitely recommend this uHaul to everyone!

Lisa R S. 
Évaluation :
2

i set up everything online, expecting to 'sign and drive'. Nope, truck was there, but had to start over, taking at least 20 minutes. Hunt and peck on his computer. Also, i have two local uhaul dealers, and was not able to rent from them. Had to travel an additional 50 miles (RT) at 0,79 cents/mile. I was told by the 800 person to have the local dealer give me mileage consideration, but the local dealer said that is never an option.

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN N. 
Évaluation :
3

Did not have the basic essentials like a 5/8 hitch pin. Had to go over to Walmart and purchase it

Jerome H. 
Évaluation :
5

Wonderful people that run the store. Will definitely go there again.

Megan J. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

David L. 
Évaluation :
5

thanks for being so convenient!!

Steven G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather L. 
Évaluation :
1

Waited 50 minutes before I had keys in hand.EXTREMELY dissapoined.not in Uhaul service but in the locations front desk help. 0 stars

Ryan W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dandral S. 
Évaluation :
5

S.O.

Rebecca C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jeremy M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Heather U. 
Évaluation :
5

Good atmosphere. Very friendly. Very Informative.

Carlos C. 
Évaluation :
2

I arrived on time. I was told to wait 20 minutes. It took another 20 minutes to check out. I was giving a truck with less than half a tank a gas knowing I was driving about 100 miles.

David P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jerusha R. 
Évaluation :
5

You guys rock I will be back soon

Alvest J. 
Évaluation :
5

Very helpful staff. Friendly professional and efficient. I highly recommend this location.

Robert C. 
Évaluation :
5

While this is a small location, the service was great. From the man in the yard who hooked me up (and reconfigured my hitch) to the lady at the desk who checked me out. Everyone was helpful and accommodating - thank you!

Daniel R. 
Évaluation :
5

Excellent customer service. Quick and easy.

Thomas C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rachel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donovan M. 
Évaluation :
5

Wonderful customer service. You really really run into kind helpful people. Thank you!!!

Richard B. 
Évaluation :
5

Quick, friendly and very helpful.

Tyler B. 
Évaluation :
5

Wonderful experience. Great people. Thank you!

Jan J. 
Évaluation :
5

Very nice and helpful

Judy S. 
Évaluation :
5

Great welcoming establishment, Great people, very caring

Maurice R. 
Évaluation :
4

Owners were great. Service and equipment was great. Parking lot/location were too small and almost dangerous with all the moving vehicles and the icy ground.

Lacey P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha H. 
Évaluation :
2

The address listed online leads you to a location around the corner. It took us about an hour and a half to find out where exactly my truck was supposed to be dropped off. When I got to the drop off location, I had no choice but to park it in front of the smaller towing trailers because the gate was closed, even thought the location is listed as 24 hour remote drop off. The personnel I talked to were extremely helpful and I'm very thankful for that. But remote drop off online is near impossible. I'm not surprised that there is no survey for the online experience, because I'm sure myself and many others would never recommend UHaul again due to the difficult and dysfunctional website. I had to return the UHaul at night by myself with no customer service or solutions available to me. If it weren't for the people that I was able to contact the next morning, I could have been fined for breaching my contract or any other decision I had to make to substitute the remote drop off instructions.

Haley V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason F. 
Évaluation :
5

Picked truck up utilizing the 24/7 Truck share system, worked well, no issues with that. Returned truck to agent, the process for turn in was very quick, he had the total for me and processed payment without issue, total turn in time was about 5 minutes. Agent was very respectful and polite, will definitely utilize again when needed.

Alfred S. 
Évaluation :
5

This rental was flawless and the courtesy of the staff was a very welcome experience

Kevin D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven S. 
Évaluation :
5

It was a hassle free rental. Was treated very well!

James L. 
Évaluation :
1

After a tiresome pick up and return process of a van that I only used for 3,75 hours of my 4 hour limit. UHAUL charged me 194 miles when I only drove 23 miles because their speedometer reading was off and won't take back the charge even though I have time stamped photos of the actual speedometer reading. AND UHAUL charged for an entire days rental when I returned the van to the parking lot within my 4 hour window but because the return process is tiresome and long, and there is no one there to help you, it took my 10 minutes to return the car which put me finalizing my return 3 mins after my 4 hour mark and so they charged me the full day. It's customer abuse especially when I called customer service number 3 times with no answer and waiting on hold for 10 minutes two of those times AND I left a message at the location and still no one has contacted me back to help resolve the issue. I will never you use this service again and I will tell everyone else to not use it too.

Kiera W. 
Évaluation :
3

The tank was empty

Jeffrey R. 
Évaluation :
5

THANK YOU FOR BEING THERE!!

Jonathon P. 
Évaluation :
5

Love this location it's local and pleasant to deal with. Does not feel like the large corporate locations. Feels like and is a small business. Will always support this given the option.

Yohan M. 
Évaluation :
5

Easy drop off process!

Warren R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reginald H. 
Évaluation :
5

None, the customer service was great and the folks were very helpful.

ron S. 
Évaluation :
3

I had a fuse out that he found when we connected the trailer. He changed it for me free of charge and quickly

Tina K. 
Évaluation :
4

I gave this and above average rating as the people in charge were very nice, efficient and helpful. I did not rate as excellent as the office is very cramped, allowing only 1 customer inside (covid) but I do understand that it may not make commercial sense to invest in a better facility

Natasza K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roslyn B. 
Évaluation :
1

Not charge for things not provided and miles not driven

Carrie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vern O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTOS W. 
Évaluation :
5

Customer service is superb. I arrived without a reservation and was taken care of in no time. Fast, Friendly service.

THOMAS C. 
Évaluation :
5

Since this was the first time I used a car dolly, it would have helped to have someone point out that there were instructions on the dolly to help with unloading the car when I got to my destination.

Cheryl H. 
Évaluation :
5

Owned by wonderful God fearing people with a big family and lots of animals. They were professional, kind and above all Christ like.

Laura S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michele D. 
Non les évaluations ont été soumises pour cet établissement.

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