Roger at Tinkertown Hardware was great as well as his staff. The bummer was availability in Westren NY. Original pick up was at Rochester Airport but had to drive 3 hour round trip to get trailer - a big time suck. That's it.
Norman S.
Customer Reviews for Tinkertown Hardware
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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Everything was great. It is winter so I didn't expect the trailer to be clean. Staff are kind and helpful.
Amy D.Tinkertown is an excellent business; they are always friendly, knowledgeable and friendly.
Timothy N.Very accommodating. Overall, I traveled almost 150 miles and 4 destinations with no snags. Very pleased with U-Haul's service and helpfulness from renting to drop off.
Richard B.Thank for helping with the situation that came about...It was handled quickly...and felt I received superior customer service...
Debbie P.Tinkertown Hardware employee was very nice and made it easy. Very happy with the service.
Michael B.Personnel there were extremely friendly and helpful. Current COVID restrictions adhered to very well and I felt comfortable during the process in pick up and drop off.
Bruce F.Absolutely the quickest return! Would definitely use this facility again.
LISA M.Make sure the have everything they rented. I rented 2 dozen furniture covers and when I got to my apartment and open the back. No furniture covers, but a appliance dolly was there that I didn't rent.
Tina H.Trailer was not good. It shook my GMC all the way from Florida to New York. Tire blew out in Columbia causing 2 extra hours on our trip. I will say your emergency service was excellent in replacing the tire.
Tom H.Very helpful in correcting mileage error.
Breton Q.Excellent service the 10' truck was perfect for the furniture we needed to move. My daughter said it was very easy to drive. THANKS UHAUL AND TINKERTOWN.
Judy B.Everything was great!
Michael L.n/a
Kim L.none
Daniel R.Wouldnt give me a cash refund of 80 $when they had a 100 $bill in the drawer
Merlin T.I really thought the people at Tinkertown Hardware went above and beyond to help me out. They scheduled my next rental and I was good to go. Friendly and efficient.
Tina C.Aucun
John P.Great people easy to deal with and extremely helpful. I would travel to this location to rent from them. Excellent service à la clientèle.
Paul K.Very efficient and personable.
Tom H.Van leaked in front right upper corner of box. There was water on floor after driving about 14 miles. Could see where the water was getting in corner near joint of top and sides
Merlin M.See comment above
ROBERT W.Easy drop off and check in on-line. My phone wasn't working for pictures, but we left a voice mail message and did the virtual check in. Went smoothly.
Shelly F.No need for improvement, very friendly courteous staff.
Russ F.The people at Tinkertown were extremely helpful and knowledgeable.
Curtis C.1- Provide the size requested. The larger truck caused me problems ALL AROUND both driving and expenses. 2- Clean the car of SMOKING, not everyone can take the lingering effects of dirty ashtrays and smells in the interior AKA fabric. 3- I would like to also state that the place in Almond NY was a REAL HARDISHIP to get to so I Thank my ORGINIAL choice at Tinkertown Hardware for helping me.
Diana R.personnel was so kind,friendly and personable! once i started interacting with them,my stress level( from meeting moving deadlines) dissipated.I highly recommend this location!
robert A.Excellent friendly Service ! Thank You for great customer service.
Eric W.Exceedingly helpful staff! the guys here are really sweet and accommodating.
Sam H.We lived in Norrh Dansville, ordered the truck to be picked up in Dansville but had to drivers Alfred to get it. That was the only part that we were unhappy about.
Teresa Q.We love tinker town hardware. They go out of their way to help
Helen K.Very helpful - allowed me to change from truck to trailer, based on my needs!
John D.Nothing at all. Staff was courteous and wonderful to work with.
MIKE P.The guys didn't seem to know what he was doing. He gave us wrong information and frankly seemed very off.
Hannah B.Truck was awful
FOREST B.Any customer would be more than pleased with the courtesy and service at this location.
Deborah B.The windshield was dirty on the inside and outside. Otherwise the unit was clean and well maintained.
Hope Z.Add Cruse control. Ong 3 000 miles and my leg was dead
Tyler P.staff was great
DONALD S.Just make sure truck is clean in cab before its picked up.
Alexander M.I dropped off the truck after hours, the drop box was well marked and very easy to find.
eric B.U-haul needs to inform customers if they pay a cash deposit they won't get it back right away as I was lied to about that
JAMES S.Great guys, very accommodating and helpful.
Noah H.Free popcorn & coffee. Quick service. Very friendly
Russell C.We were extremely please with how the Tinkertown Hardware personnel resolved the issues we had had with Uhaul's scheduling system. They were kind and accommodating when we explained that our first reservation had been canceled unnecessarily and without warning, and that the second pickup attempt fell through due to Uhaul giving misinformation.
sydeny C.Very Pleasant and Caring Place to rent your UHaul!
MARY W.The minute we pulled into the lot we were greeted in by an employee with a smile and a "good morning". All the people were so nice and friendly, and made for such a great way to start our day. We especially we fond of a young man named Thomas who helped us. Great people!!!! Thanks so much for great service! We will surely come back to see you when in need of a moving truck again!
DAWN G.Uhaul was supposed to contact me about the rental prior to pick up. The truck was suppose to be reserved at Cook's in Wellsville, NY. We had to go to Alfred to pick it up. A minor inconvenience but it would have been nice to know this so we could have adjusted our day to accommodate this change in pickup location.
MARK B.The employees at Tinkertown were friendly and helpful.
thomas B.