Le client n'a pas laissé de commentaire.
JAMES ALFRED L.
Customer Reviews for Tireville
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Make the pricing more flat rate so the customer doesn't get overwhelmed and pay too much for what they need. It's crazy the hoops I had to jump through to get the rate I got. Make it more flat rate and pick up your Biss on volume.
Dewey H.Ordered moving blankets. They weren't in the vehicle. Had to conduct my move without blankets causing a major issue as we loaded uo. Even called the day before to confirm that they'd be in the truck. Unfortunate oversight for this representative of uhaul.
Jason S.Nothing!!
ANNE GREFE L.Hands down the best UHaul place around and the customer service is second to none.
Mark H.Customer service was a nightmare and we got no notification when order was changed.
Derek S.Great service. Reps very nice and po rofessional!
Mina W.Great location! Dwayne is always very helpful and cooperative. He makes renting and returning EZ!
Bob K.We had to take apart the front of my car to fit it on the trailer. Someone should have let me know that my car was not compatible as I could have shipped that one and towed my other car. Also, the windshield wipers needed to be replaced. It rained the entire trip and I could barely see. Finally, the truck leaked and ruined some of our stuff.
Shaun F.Friendly service!! Top notch!
Bob K.Make sure you have a dolly.
cindy C.Nothing. Every was explained in detail and what was expected of me.
kenneth C.My experience with your truck was unsatisfactory. A number of items were water damaged during transit from Maryland to Pennsylvania. We lost 2 mattresses and a rug due to water damage from the storm
WAYNE P.The Poor rating has nothing to do with Tireville. Tireville was fantastic and helped me tremendously. The Poor rating is directly related to Uhaul personnel and the absolute pathetic reason I had NO truck at Tireville's location, when in an email, I had it guaranteed. Tireville went out of its way to look for a truck for me and it took over 2 1/2 hrs before I got my truck. I lost half of my moving crew and people helping due to Uhaul's negligence.
JEREMY S.Awesome customer service
Joshua C.Super...super fast an friendly....
RICHARD S.I had to change the drop off location, and they were very helpful and accomodating. Merci.
Diane G.Excellent customer service!
James B.The back of the truck had a lot small gravel (maybe cat litter) everywhere - had to sweep it out before I could use it.
Karen M.Great job
ALICEMARSHALL H.Had to drop off when uhaul systems were down on Sunday 04/18
Joshua W.Super nice and helpul. Tryung to speak with someone on the phone witb 800 uhaul number? Forget it.
Tim S.Great place and service was quick and easy - in and out in no time!
David G.the people here were great. the owner got stuck having to clean the truck because no one at the first stop on my journey would not do there job and clean the truck.
Robert M.I always have a great experience with I haul but this location is so unprofessional .
Felicia H.Manny helper. Moving
MANUEL G.Merci.
James T.He is the one that told me about the gallons on the document.
DONNALE K.Very good customer service.
Jeffrey B.The manager and staff were excellent. I was waiting on an engine replacement and we having to extend. They were always courteous and efficient. The manager is certainly in the right job. He was seamless.
ADAM ERIC S.what is supposed to be a contactless experience proved to be ridiculously difficult. The application would not accept check in which required a call in (on hold for 30 minutes) then when we were able to check in the truck would not start. We could not get any help for more than an hour when we were told by roadside assistance "oh, ive never experienced this before". 40 minutes later it was determined that the key needed to be reprogrammed to the truck and we were walked through it. This delayed our move by 2 hours. Unacceptable.
Mikal M.Return reservation deposit or apply to cost of rental at time of return.
JAMES H.The property was well kept and the staff was very nice and the drop off process was quick and easy. Very satisfied with the drop off portion of this rental.. I would recommend this location to friends and family.
Michael K.Ensure that all lights are functional on all equipment.
BRODERICK JOHN R.This location was well-marked and well-lit (I returned my truck after hours, so that was very important).
Amanda B.Very helpful staff. They really take care of you.
Melissa D.Agent was superior--a wonderful representative for UI-haul. His performance is why I'm swithcing from Penske to U-haul for my in town moving needs.
Steven W.Noah and the staff were nice and helpful.
VANITA L D.Good job
VICTOR N.Great service thanks to Duane, the owner!
HERMAN L.I was charged the 25 $cleaning fee, but returned the uhaul swept and the moving blankets folded and the dollies secured.
Tracy W.Dwayne did and excellent job job of getting me in and out
Ronald H.Also was charged for gas I returned it a hair before the half mark and was charged 14 $not happy I've been a customer for years. Still waiting to hear back about this as well
Candace H.Are neighbors at Tireville are good representatives for U-Haul. The equipment was in excellent condition and the rental experience was friendly, efficient and met our immediate needs for a local area move of our home over the weekend. We give Tireville an Excellent rating.
JAMES FRANCIS W.It took me forever to drop off the truck after hours. You need to let people who don't have an iphone know how many pictures need to be taken. I had to keep taking pictures then going in and start over on the site with my phone. Then the picture would be too old. Let people know ahead of time what will have to be done. This was the worst part of the whole rental.
Guinne G.Thank you. Everything went smoothly and timely.
James T.It was disappointing that we had to be redirected to a different UHaul pickup because the 15' box truck was not on the lot when we arrived as scheduled.
SCOTTRUSSELL W.Fantastic experience! These people are friendly, courteous, fast, and I highly recommend them. Their rating was one of the reasons I chose to go there and I was not disappointed.
Kathy H.