Évaluations des clients Tom Bragg

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Tom Bragg

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David C. le

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Clean the trucks truck was filthy and the cargo area smelled like a barn and had mud in it also floor board was dirty in truck almost positive the truck was used to haul livestock won’t be using them again

Joey B. le

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Le client n'a pas laissé de commentaire.

Jesabelle A. le

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Nothing. They did great!

Vicki C. le

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Le client n'a pas laissé de commentaire.

thomas R. le

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Explain things better

BO D. le

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The area where they have the equipment parked is really awkward to drop trailers off. It is a small area to begin with and when you factor in the dumpster and cars parked in the area, it gets even smaller and more difficult to move a trailer around. I would recommend two people to drop a trailer off, one to drive and one to spot, as there are local resident's cars parked in the area to avoid. I was able to schedule my rental over the phone which was really helpful. Great service!

Ronald S. le

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Le client n'a pas laissé de commentaire.

Stephanie M. le

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Le client n'a pas laissé de commentaire.

BILL H. le

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Le client n'a pas laissé de commentaire.

Randall K. le

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Great service and very friendly.

Jeff M. le

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Polite, courteous and understanding.

Diane O. le

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Inside truck cab dirty with several pieces of trash and a dirty rag on the floor. Windshield needed cleaned on the inside.

BRIAN W. le

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The truck was ready when I arrived. It was very clean. The service was quick and friendly.

jeff M. le

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Le client n'a pas laissé de commentaire.

Roy K. le

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Le client n'a pas laissé de commentaire.

Adrianne P. le

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I will be contacting the CEO!

Kristine H. le

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Braggs was awesome! I called same day and was able to get a truck! They worked with me and

Leonard H. le

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Le client n'a pas laissé de commentaire.

Connie S. le

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Le client n'a pas laissé de commentaire.

Jessica F. le

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The guys at this location were very unprofessional and didn't know how to access the information I had already provided to the Uhaul website. They did not take us to the truck, did not make sure the dolly I requested was in the truck, did not inspect anything, and double charged me. Because of the double charge, I had $20 to my name for the week and couldn't feed my kids, let alone replace the gas I used in the Uhaul, which resulted in me being charged an additional $40.

Brett M. le

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Le client n'a pas laissé de commentaire.

Margaret S. le

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No suggestions. Mr. Bragg is great and we have dealt here many times.

Joe K. le

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Equipment was not in the reserved location desired for pick up. Had to travel almost 90 minutes out of my way to pick it up. Trailer was missing parts, was forced to buy $40 in tow straps to propperly secure the vehicle to the trailer. Not impressed with uhaul at all.

Andrew R. le

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Le client n'a pas laissé de commentaire.

stephanie R. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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Not using a pick up location 36 miles from where I originally reserved the truck to be picked up from. Instead of making your customers drive that 36 miles why don't you drive the truck to the preferred rental location yourselves and keep the $20 gas bull shit discount!!! HELL WILL FREEZE OVER BEFORE I EVER USE UHAUL AGAIN!

Misty C. le

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Le client n'a pas laissé de commentaire.

Kurt S. le

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Le client n'a pas laissé de commentaire.

john L. le

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Nothing but a great experience. Staff was very friendly and professional.

john L. le

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All comments are same as above. Thank you again.

DOUG A. le

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Not a thing. Dealer's good visibility on main road through town immediately answers question of where can I rent a U-Haul. This dealer is particularly good at matching what you say you need with the inventory available and suggests other rentable items, ie., two-wheel carts, appliance carts, and furniture pads...in a helpful but not pushy way. This dealer has been at it for a long time and clearly understands how to provide outstanding customer service.

James S. le

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Le client n'a pas laissé de commentaire.

Joanna B. le

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Le client n'a pas laissé de commentaire.

Mary Susann H. le

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Le client n'a pas laissé de commentaire.

Humberto G. le

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Le client n'a pas laissé de commentaire.

Brent G. le

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Friendly help, checked in very quickly

james R. le

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Le client n'a pas laissé de commentaire.

Scott M. le

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Le client n'a pas laissé de commentaire.

Barbara P. le

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Le client n'a pas laissé de commentaire.

linda H. le

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Bragg's uhaul in McConnelsville, Ohio is quick and easy to deal with. They have plenty of trucks available in several sizes. The best uhaul place I've ever been to!

John M. le

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Representatives were very helpful and polite.

KEVIN N. le

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Le client n'a pas laissé de commentaire.

Rhett M. le

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Le client n'a pas laissé de commentaire.

Jessica T. le

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More equipment options would have been helpful.

Jon P. le

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Great experience

Chuck P. le

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Le client n'a pas laissé de commentaire.

Richard H. le

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Le client n'a pas laissé de commentaire.

dave A. le

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Le client n'a pas laissé de commentaire.

steven or nick G. le

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Le client n'a pas laissé de commentaire.

Wanda S. le

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Le client n'a pas laissé de commentaire.

Tim K. le

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Le client n'a pas laissé de commentaire.

larry S. le

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Just dropped the key in a box.

First Christian C. le

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Le client n'a pas laissé de commentaire.

BEVERLY T. le

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they gave my truck that I reserved to someone with privledge, then telling me to go another 30 some miles to pick up another truck. they got it for me but never apologized for the inconvienence, set me back 3 hrs. the breaks sucked, the truck rode rough, I will go out of my way when I make the final move to get a moving truck somewhere else, untill I get over being upset and betrayed I may forgive and move on.

JAMES H. le

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The folks at the site were excellent! I needed a 7 to 4 way connector which they lent me. Also, my ball was too big for the trailer so they drove me down to the local hardware store (I am from out of town) so I could get the right one. After that, he did all the work hitching up and hooking up. Nice easy drop off at the end too! I called through Uhaul to set up the reservation. Please ask your customers about hitch ball and connector details! The next site may not be so helpful!

ROBERT M. le

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Le client n'a pas laissé de commentaire.

Megan L. le

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Le client n'a pas laissé de commentaire.

Micheal L. le

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Ensure the rental vehicle is clean inside prior to pickup. I ended up paying a cleaning fee at drop-off because the inside was dirty even though I put down a tarp on the floor. Additionally the wiper blades on this vehicle needed replacement and the check engine light came on during the trip, so vehicle maintenance is required.

michael C. le

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they are the best I have ever dealt with

randy D. le

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I've been using McConnelsville u-haul for a very long time now he's been excellent with me the people been very excellent and helpful through all the years and thanks again for around let me use your equipment sincerely Randy

Andrew T. le

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Le client n'a pas laissé de commentaire.

MARIE M. le

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Was a joke didn't give us price quoted .

STEVEN S. le

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Le client n'a pas laissé de commentaire.

ZACH G. le

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Le client n'a pas laissé de commentaire.

RALPH S. le

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Nothing. Tom was very helpful. He was kind, courteous, respectful, and a pleasure to do business with.

KEVIN R. le

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Le client n'a pas laissé de commentaire.

Judith F. le

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When the truck size we wanted was not available in Marietta, Uhaul directed us to this location in McConnellsville. We received friendly, efficient service from Mr. Bragg and our truck was just what we wanted.

DANNY M. le

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Le client n'a pas laissé de commentaire.

Julie B. le

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Very helpful and professional people. Appreciate the great customer service and convenient location for my needs.

JUDITH J. le

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This location only rents trucks and trailers. The staff is very knowledgeable and the equipment is well maintained. It would be an even more well rounded facility if they carried packing materials.

MIKE I. le

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Le client n'a pas laissé de commentaire.

GLENNA Y. le

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Great experience. Maybe a reminder email from Uhual about the size of ball I need for my trailer and items needed for light hook-up. I had to go buy these locally at a hardware store and auto parts store.

diana B. le

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Le client n'a pas laissé de commentaire.

THERESA E. le

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Le client n'a pas laissé de commentaire.

MICHAEL W. le

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Le client n'a pas laissé de commentaire.

PAM M. le

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Address not on the building. Small sign about u-haul. Unfortunately worker with injury, so probable cause of some minor issues.

Randall K. le

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Very good service.

BOB R. le

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Le client n'a pas laissé de commentaire.

ERIN S. le

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Le client n'a pas laissé de commentaire.

MELISSA B. le

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Le client n'a pas laissé de commentaire.

KEVIN C. le

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Le client n'a pas laissé de commentaire.

CURT H. le

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I think its outragous what Uhaul charges once you make a change from a local retuen to a one way> I expect to pay an increase but 4 times the rate is just OUTRAGOUS!!!!!!!!!!!!!!! Had nothing to do with either location it was out of their hands!

Janet W. le

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fix your trucks. the one I used leaked all over my mothers antique furniture. I am so heart broken. I intend to try to have something done about this. I hope no one else has to experience this terrible thing. My mother just passed a month ago and now uhaul has ruined her precious things. TERRIBLE!!!!

CHARLENE I. le

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We reserved ahead a car transporter trailer for pick up in Marietta, OH. We had to drive an hour outside of Marietta to pick up the trailer making our trip almost 2 hours behind schedule. Not to mention the extra cost for gas!!

Dana C. le

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Le client n'a pas laissé de commentaire.

LYNNETTE T. le

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Le client n'a pas laissé de commentaire.

CHUCK P. le

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Le client n'a pas laissé de commentaire.

Matt S. le

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Was told over the phone that the 10' truck had a bench seat and seated three. Truck seated two. Staff courteous and helpful to remedy problem.

WALTER M. le

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the pick up was fine, but I was told the day before pickup the closest trailer was a 68 mile round trip drive. That should of been relayed to me when I made the reservation so I could of made other arrangements.

STEVEN S. le

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Staff needs more training I had to ask them to inspect the trailer for damage before leaving. They also gave me info when I was initially checking for a trailer.They told me open trailers were 2 way only

MICHAEL M. le

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Le client n'a pas laissé de commentaire.

DAN X. le

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I booked a pick up location at Athens, OH and was informed one day before the pick up that they don't have the truck available and was re-scheduled to a pick up location that is 25miles away from the city. It is very inconvenient to arrange the pickup and I hope UHaul will have more availablility in the future. I would hesitate to use UHaul again because of this.

MICHAEL P. le

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Le client n'a pas laissé de commentaire.

TODD S. le

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Le client n'a pas laissé de commentaire.

Dave S. le

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Inform the personnel to park the truck in a level spot to check the fuel. I filled it to the starting mark at a gas station, located 1/16th of a mile, from the uhaul location. I could see the store without squinting. The sore personnel would not even let me park it level to prove this fact to her...that is just wrong in every sense of the word! Then, I was charged an additional $37.88!

JAN B. le

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Nice people

WILLIAM F. le

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Le client n'a pas laissé de commentaire.

JACQUELINE B. le

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Yes, I think they should have some sunday hours for people renting the trucks. not every day just a few hours on sunday ,,, they was v ery nice.

Glenn L. le

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there is always room for improvement but i cant really say my self i was treated very well

le

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I had specifically asked to pick up our truck in Marietta,OH. We were sent an hour out of our way to McConnellsville,OH. We were coming from Wadsworth,OH. Bragg's furniture would not take a check. I was told this was a UHaul policy. A year ago,we used uhaul and were able to write a check. I was not prepared to use a credit card and was very upset about this. Thank goodness we had GPS, because the representative from Braggs could not even tell me how to get there from Route 77. I will look into other options(Penske for ex.) if I need to move in the future. Jennet Gore