Great service accommodating no improvements needed !DARRELL H.
Customer Reviews for Tom Murrays Hwy Motors Inc
(U-Haul Neighborhood Dealer)
Pour nous contacter
Montgomery, MN 56069
(501 Nw 4th Street)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 7h am à 11h am
- Sam-Dim : 6h am à 9h am
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.william B.
Le client n'a pas laissé de commentaire.Stanton M.
Le client n'a pas laissé de commentaire.ERIC W.
Faciles à utiliserJacob H.
seemed like the U-Haul business was an afterthought, guy had better things to do.john S.
Le client n'a pas laissé de commentaire.Curt S.
These people are friendly and easy to deal with they do not have a lot of equipment at this time maybe get them more equipmentSean P.
Thanks for all the help today! Appreciated your kindness and getting me all checked in!Krystal H.
Nothing everything went smoothlyTERRY B.
Very nice people friendly,available even when they were closed willing to meet and rent to me !! Thank you!!JOHN L.
Le client n'a pas laissé de commentaire.DANIEL O.
Cannot hook trailer to a Ford Explorer???? That is stupid!!!!MYLES S.
The location was kind of confusing. I didn't see a U-Haul sign. Tom was very helpful in the process of getting the trailer hooked up and the return process.Kathryn P.
Too far out of the way for pickup. I was based in Savage, Mn and had to drive 30+ miles to pick up.David D.
Tom was great to deal with and very accommodating!! Highly recommend!!Shari K.
Easy to figure out online! The owner of the location was super nice and helpful!Anna T.
This was my second Uhaul rental in a month. This was better than the first. The process to rent a truck is straight forward and easy. However quality of the trucks varies greatly. The suspension in this one was better than the first, but it was still pretty worn out.Steve C.
Le client n'a pas laissé de commentaire.Tim M.
Awesome doing business with Tom!DARYL T.
Le client n'a pas laissé de commentaire.Edwin B.
Le client n'a pas laissé de commentaire.Mary H.
Tom was very helpful and excellent customer care helped me timely. Thanks MercyMERCY N.
Le client n'a pas laissé de commentaire.DANIEL G.
Le client n'a pas laissé de commentaire.JEFFERY L.
Very friendly and helpful during the entire process!william M.
Very easy to drop off.MICHELLE E.
Le client n'a pas laissé de commentaire.ELIZABETH B.
Le client n'a pas laissé de commentaire.Tim O.
Tom was very helpful and provided excellent customer service from booking the reservation to the returning of the rental.Cory F.
Le client n'a pas laissé de commentaire.Tony B.
Better U-Haul signage. If not for the trailer onsite I would not have known that I was at right location.John F.
Tom was great to work with. He is very knowledgeable about the equipment, safety oriented, and great customer service. I would highly recommend going here for UHaul rental needs.Aenonoe V.
Tom gets an A+++ in my book!!!JASON K.
Tom does a great job always concerned with safety very informativeJohn G.
Very accommodating,easy to work with,great experienceMISSY E.
Le client n'a pas laissé de commentaire.Randy V.
Le client n'a pas laissé de commentaire.Amanda H.
Le client n'a pas laissé de commentaire.MARLON K.
Le client n'a pas laissé de commentaire.KENTON S.
Great service the owner was very knowledgeable about service and familiar with product very detailed on product use and safety protocol ThanksJohn G.
Le client n'a pas laissé de commentaire.ED S.
Junk yard that rents uhauls no directions or idea where to park the rental or drop off had to drive around their lot to find the office and drop box.MAXWELL M.
Le client n'a pas laissé de commentaire.DAVID M.
Le client n'a pas laissé de commentaire.MACKENZIE B.
My uhaul app wasn't loading due to an outage in the area and the gentleman at the shop was so helpful! I would totally go there again!Rebecca A.
Great experience with Tom. Will do business with him again!Jonathan B.
Smooth process! Friendly staff. Easy check out and check back in!Michele M.
Le client n'a pas laissé de commentaire.joseph W.
Nice and easy going. Keep up the good workNICK S.
Le client n'a pas laissé de commentaire.ROBERT A.
Le client n'a pas laissé de commentaire.Chad S.
Emergency break was broken and was sold a unsafe trailerAlandra B.
Le client n'a pas laissé de commentaire.Steven W.
I was charged for 12 pads when the truck only had 6 and I was charged for a dolly that I didn't use.GLENN T.
Le client n'a pas laissé de commentaire.Colleen S.
Le client n'a pas laissé de commentaire.PATRICK C.
Le client n'a pas laissé de commentaire.Tim B.
I was supposed to pickup locally, I put over 200 mile on my pickup truck to get to this location and back. Supposed to be Coon Rapids then Northfield then south of Montgomery, MN. Drop off was supposed to be Mini-Mart Apache Junction AZ; they wouldn't accept it. Then redirected to Shoppers in Apache Junction, their computer had crashed. After over an hour, the nice lady at Shoppers finally got it checked in on here cell phone. In the past I've liked Uhaul, but I'll NEVER use you again. One hundred dollars extra in my fuel, and hours extra in time. You people at U-haul need to get you stuff together!!!!Roy V.
Le client n'a pas laissé de commentaire.Hayden A.
Excellent and knowledgeable and accommodating serviceDAVID C.
No improvements needed, no issuesGreg H.
Nothing , very friendly and accommodatinggary D.
Le client n'a pas laissé de commentaire.Scott E.
The maintenance on the vehicle was horrible, felt like the truck was flung to fall apart, it shook so bad, no cruise control, worst ride to ever be on, fuel gage didn't work, poor gas mileage, bad vibrations.Jonathon K.
Renting from this place is one of the most kind and helpful places,Sheri T.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Cheryl T.
Have the truck available at the location where we originally arranged to pick it up.Paul W.
Tom was Antarctic to work with. Went above and beyond to check lights, ball hitch, and all equipment to make sure it was in good working order. Safety was number one. Vey convenient and accommodating as well.john P.
Not worried about the next customer. I'm the one that was skewed out of money.SUSAN H.
Tom is as helpful and friendly a guy as you could hope to find.LUCAS F.
Le client n'a pas laissé de commentaire.Joel N.
Le client n'a pas laissé de commentaire.Destiny E.
Very nice and helpful great experienceMARILYN S.
Le client n'a pas laissé de commentaire.Janice K.
Le client n'a pas laissé de commentaire.Robert M.
Just would love to commend Tom and his company for their handling of the business. Very friendly and warm experience they were very helpful for a quick move. I would recommend them even it is a farther drive to get to!Cory M.
Nothing. Great experience!!Denis O.
I don't know...RICK S.
Le client n'a pas laissé de commentaire.LIsa D.
Tom provided excellent service. He was after hours and saw me pull in and even offered to help with the drop off after hours!Jeff C.
Le client n'a pas laissé de commentaire.BRAD H.
Nothing this guy went above and beyond what I expected I even overheard the conversation he had with last guy that left review tom fadden he told fadden on phone he could bring it in when they were open and help unload the heavy trailer,but tom fadden was not nice on phone said he was told he could drop anywhere the uhaul guy told him he would come up after hours to help then,and there was a certain area where they park trailers,I see he reviewed his location in not being clean or friendly how would the guy know if he wasn't inside? I assure you this is a friendly location and they are very helpful showing us how to save fuel,and showing us how many gallons to put in off contract,he got me this truck from another location to help meJEFF S.
When I initially rented the UHaul trailer, the customer service representative informed me I could drop off the trailer at this location, after hours. When I had difficulty locating the site, I was fortunate (or unfortunate) to make contact with someone from this location, via a telephone call. The male I spoke with talked to me like I was a major inconvenience to him. He told me I could not drop it off until the next day, when he was open. When I informed him I had received instructions to drop the trailer off after hours, he told me I could only do so if I put the trailer in a specific location and in a specific manner. Although I ended up complying with his directive, I can certainly tell you I would not do business with this location in the future..."customer Service" at this location is non-existent.tom F.
Le client n'a pas laissé de commentaire.james E.
Le client n'a pas laissé de commentaire.Rodney V.
Le client n'a pas laissé de commentaire.David T.
Le client n'a pas laissé de commentaire.mariah L.
U-Haul itself was the problem, did NOT arrange to have reserved equipment at the location, rental time was wrong, reserved for 24 hours and when we went to location it was reserved for 7 hours, no car transporter, smaller truck, virtually useless. Waste of time and money, totally unhappy with U-HaulJeff S.
Le client n'a pas laissé de commentaire.Jeffrey T.
This location in Montgomery gets excellent rating. The one on Madison Ave in Mankato is the worst customer service ever! Lied to about costs and promised refund for changing sites. Haven't seen that yet. They decided to make me drive 45 miles to get my truck I had reserved in Mankato. They made more money that way! They do not honor there promises and make sure you can't find another vendor to use because they do it at the last minute. The main corporation will laugh you off as well. Reservations in Mankato mean nothing. They don't care. Screw you as a customer with a reservation is the motto of this joint. Worst customer service ever! Beware of using them. They have trucks in the lot but you can't have one even though it is reserved. Highly recommend other services such as Penske.Mark K.
He was great. Was supposed to be closed and went out of his way to help us!geneva L.
I returned the uhaul trailer the same day I used it. a couple of days later I got a phone call asking where the trailer is.BOB W.
Can't think of anything right now. But some how let you know if I think of anything. ThanksKenneth S.
Le client n'a pas laissé de commentaire.JEFF B.
Great service, helpful friendly staff. More of a limited facility, but did a great job as the back-up when primary facility didn't have correct equipment available.Duane P.
Mr. Murray was very good to deal with. Thank him for me.STEVE F.
Be available at the time of the appointment. Door was locked, owner was out, partner was working inside building, finally came to door, had a little trouble doing the transaction, but got it done. Just took longer than expected.Charles L.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous vendons des centaines de produits qui facilitent les déménagements!
Nous offrons la plus grande sélection de l'industrie!