Suppose to pick up In Mankato mn . Called day before no truck. Would not bring one from Montgomery- go to site couldnt get in truck with instructions.. had to call home office.. very rude woman!! Took an hour to get into truck .. worst experience ever!! Should turn into BBB!
GEORGE B.
Customer Reviews for Tom Murrays Hwy Motors Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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very good experience.
MARK D.Pretty easy smooth convenient rented to me even when they were already scheduled closed
DARREL S.Tom was kind, friendly, and helpful
Crystal K.rente la trila yobvivi aqui en chicago y iva para minnesota y me dijo el empleado que tenia que regresarla en cierta tienda de ciudad pero que si habia una mas sercana a mi ubicasion fuera a regresarla al lugar mas sercano, y resulta que tube que pagar costos extras por dejarla en otro lugar cuando el empleado nunca me dijo eso.. esto es un fraude👎👎
Uriel C.Tom was very helpful making sure I could safely pull the trailer I was renting from him.
Chris D.Good friendly people...
rosa R.Good communication easy to deal with
Randy R.Nothing, experience with picking up and dropping off truck at this location was flawless and customer service is amazing.
Jacob S.Tom and Laurie are extremely nice and very helpful. He was technically closed at time of pickup but he made sure to be there to help me out.
Elizabeth B.Service was perfect..
SHANE K.Not a thing,very friendly and positive place to go. I would definitely return!
CINDY M.Truck was ready to go ice off windows they had already removed ice from back door area warmed up,easy to get in and out,great service
OWEN S.Nothing we had the best service ever above and beyond thanks so much
BRAD D.Tom was very helpful, lot has plenty of room to maneuver.
michael P.Nothing against them, because they're in the middle of nowhere, 22 miles from my end point, and I had to pay for an extra 2 gallons of gas to get there simply because of your inventory issues in my destination city. I also had to ask for extra miles to get there as dropping it off would have put me over.
Steve P.Fast friendly easy,explained how to use dolly,suggestions,and a link to website if needed ,good experience
CODY M.Great experience wonderful to work with at Montgomery location,good attitude,helpful,other place was so so
Kenneth V.Have an earlier confirmation date
mohammad R.Great service and convenient one again
TERRY B.Tom goes above and beyond to accommodate his customers. I HIGHLY recommend him!
Jeff W.No improvement great customer service came in helped In their closed hours
TERRY B.Drop off after hours.
Melissa K.Great service accommodating no improvements needed !
DARRELL H.nothing
Gene M.Faciles à utiliser
Jacob H.seemed like the U-Haul business was an afterthought, guy had better things to do.
john S.These people are friendly and easy to deal with they do not have a lot of equipment at this time maybe get them more equipment
Sean P.Thanks for all the help today! Appreciated your kindness and getting me all checked in!
Krystal H.Nothing everything went smoothly
TERRY B.Very nice people friendly,available even when they were closed willing to meet and rent to me !! Thank you!!
JOHN L.Cannot hook trailer to a Ford Explorer???? That is stupid!!!!
MYLES S.The location was kind of confusing. I didn't see a U-Haul sign. Tom was very helpful in the process of getting the trailer hooked up and the return process.
Kathryn P.Too far out of the way for pickup. I was based in Savage, Mn and had to drive 30+ miles to pick up.
David D.Tom was great to deal with and very accommodating!! Highly recommend!!
Shari K.Easy to figure out online! The owner of the location was super nice and helpful!
Anna T.This was my second Uhaul rental in a month. This was better than the first. The process to rent a truck is straight forward and easy. However quality of the trucks varies greatly. The suspension in this one was better than the first, but it was still pretty worn out.
Steve C.Awesome doing business with Tom!
DARYL T.Tom was very helpful and excellent customer care helped me timely. Thanks Mercy
MERCY N.Very friendly and helpful during the entire process!
william M.Very easy to drop off.
MICHELLE E.Tom was very helpful and provided excellent customer service from booking the reservation to the returning of the rental.
Cory F.Better U-Haul signage. If not for the trailer onsite I would not have known that I was at right location.
John F.Tom was great to work with. He is very knowledgeable about the equipment, safety oriented, and great customer service. I would highly recommend going here for UHaul rental needs.
Aenonoe V.Tom gets an A+++ in my book!!!
JASON K.Tom does a great job always concerned with safety very informative
John G.Very accommodating,easy to work with,great experience
MISSY E.Great service the owner was very knowledgeable about service and familiar with product very detailed on product use and safety protocol Thanks
John G.Junk yard that rents uhauls no directions or idea where to park the rental or drop off had to drive around their lot to find the office and drop box.
MAXWELL M.My uhaul app wasn't loading due to an outage in the area and the gentleman at the shop was so helpful! I would totally go there again!
Rebecca A.Great experience with Tom. Will do business with him again!
Jonathan B.