Customer Reviews for Tommys Car Wash
(U-Haul Neighborhood Dealer)

714 évaluations

1492 Paris St   Sudbury, ON P3E3B8

(705) 525-0461

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Samedi : de 10 h a.m. à 3 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(705) 525-0461

1492 Paris St
Sudbury, ON P3E3B8

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Samedi : de 10 h a.m. à 3 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Leta S 
Évaluation :
4

No one there

rob d 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mickey O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amin m 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jeffery H 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Phil l 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shieesha d 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTOR B 
Évaluation :
5

Not friendly. Did not check if the trailer lights worked. Told me to disconnect the trailer when I returned it. Gave me a hard time when I asked him to disconnect it.

steve a 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADRIAN K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GABRIELE B 
Évaluation :
2

Make sure air conditioning works

Kimberly N 
Évaluation :
3

They called to state that they couldn't accept the vehicle as they didn't have room in their yard. This was the closest location to my home so I could walk home as you have no pickup or drive home service available. I was asked to drop it off on the other side of town with the promise of a $30 credit for a taxi to take me home- it would have been extremely inconvenient and time consuming for me to do this request. I stated I would be dropping it off regardless if they had room and they could get one of their employees to take it to another location.

Susy B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANMOLDEEP D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex N 
Évaluation :
3

Would have been more convenient if open Sunday. Jack for trailer tongue would be helpful!

Denis T 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lennie M 
Évaluation :
4

The experience was with the vehicle itself was excellent. I did not however appreciate the phone call I received over 24 hours AFTER I had returned the rented vehicle (which I had rented for a period of 4 hours only). A customer service representative called to remind me to return my rented vehicle - which had already been returned (during an ice storm) promptly within the rental agreement period. Why did U-Haul not know their vehicle had been returned?

Paolo S 
Évaluation :
2

I returned the rental vehicle at 9:30am. The opening hours for this location were listed as open from 9am to 5pm, however the door was locked and seemed there was no one there. I dropped the key into the key slot, but I would have mentioned the issue with the front wheel shake if there was someone available.

Olavi M 
Évaluation :
5

You exactly minutes away. I love the convenience. Thank you so so much

JUDY p 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angele D 
Évaluation :
4

The line up for the car wash is sometimes in the way

jennifer p 
Évaluation :
4

The truck did need some service. There was some service notices that came up on the dash.

todd M 
Évaluation :
2

When I arrived to pick up the car hauler , I found all the units covered in snow …. The attendant didn't even attempt to remove any snow . When he told me I was good to go ,I pulled out of the spot and took a photo , I discovered a large timber of wood on the end of the trailer under the snow (hazard) Recieved a text from U-Haul to check plate number , I looked for the plate after leaving the dealer but no plate was found on the trailer …. I rented a trailer that didn't have plates ? Drove the trailer to pickup the car , and both wheel straps were not in working condition:( Not a great experience. Called the dealer to informed him and he didn't say anything .

Josh B 
Évaluation :
3

When it snows, and you want to rent a utility trailer the snow should be cleaned out of trailer. I know it is not always possible if it snowing when you pick it up, this was not the case.

Robert T 
Évaluation :
5

The truck bed was full of snow, appreciate if you could use a cover and keep it clean.

Manojkumar M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chris O 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hitesh K 
Évaluation :
5

Be sure to check tire inflation, can save some grief

blair w 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ernest a 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jason H 
Évaluation :
4

I had to rent a different type of trailer to haul my side by side because your 6x12 utility trailer ramp was too small to drive my side by side on. I would have prefered the utility trailer instead of the open side trailer I had to use and it was more expensive than the utility trailer.

BRYAN T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott e 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rob B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRIS G 
Évaluation :
5

Your text links and website don't work.

Chris S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denis D 
Évaluation :
3

Staff that is working the frint desk has no personal skills. He doesn't seem to want to answer your questions and dismisses you. Very unprofessional. Next Uhaul rental will not be from this location.

Danielle B 
Évaluation :
1

No one there! had to use the after hours drop off

Jeannette K 
Évaluation :
2

I was contacted by head office numerous times regarding where to pick up the truck, which was frustrating. There should be one or two central locations where all the trucks are kept instead of having them all over the city. I never had this issue when I booked in Southern Ontario. The person who was at the location was nice enough but none of the trucks were brushed off and we didn't have a snow brush long enough to reach the top - they should be brushed off. I pointed out a scratch along the side of the truck as I didn't want to be held accountable for it and was told not to worry because I opted to get the insurance. Overall, my experience was poor and there needs to be a more streamlined and efficient system put in place when renting a U-Haul in Sudbury.

guy w 
Évaluation :
4

Hard to provide detailed feedback, as the location was closed upon arrival.

Cole G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

denise n 
Évaluation :
5

fantastic place and service

jadranko b 
Évaluation :
5

No suggestions

D'Arcy Y 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Harold S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohamed T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan O 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jess L 
Évaluation :
5

Good dealer

marcel l 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George A 
Évaluation :
1

I dropped off the vehicle with tow on Sunday after I was finished with it as it was due Monday. I was charged afterwards with a cleaning fee (there was nothing left in the car except for what was in there when I got the vehicle) and an after hours fee. I didn't realize that if I dropped it off early that I would be charged. That's wild and unreasonable. I paid all this money to rent the uhaul then get an extra $50 charge after all is said and done.

Kelly B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALBERTG M 
Évaluation :
5

Keep up the good work 👏

LEONIDAS P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen S 
Évaluation :
5

Nothing, everything was perfect.

johnson m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALBERTG M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALBERTG M 
Évaluation :
1

Attendant was gone several hours before posting closing time.

MAT P 
Évaluation :
3

Located on a really busy street Not much of a yard

glen k 
Évaluation :
1

Clean the uhaul. This one had urine all over the back of it and you tried to charge me to clean it

Amanda E 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Taylor S 
Évaluation :
1

Not helpful at all. Not friendly.

Line D 
Évaluation :
2

- front desk person/staff looked like he was not having a good day or just don't want to be there (e.g., no facial expression, no smile). I don't really care for this but he was on the phone for about 3 minutes, so I was waiting the whole time in the store. When he finished on the phone, there was no regard that i was just waiting there. - there was an empty can of pop in the front (i threw this out, but should have taken a picture first and send it to the email i received about checking the vehicle). - that van that i had was very noisy inside. there was a metal panel behind the driver seat that kept moving/squeeking as you drive. I had to put a moving blanket to stop the noise. this panel needs to be secured.

Remar M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

grace g 
Évaluation :
4

Le client n'a pas laissé de commentaire.

don b 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trevor H 
Évaluation :
1

I was not satisfied from this branch. He charged me $25 just for 5 km. I do not recommended to any body.

Javad G 
Évaluation :
5

The man we talked to was polite and we were in and out in like 10 minutes

Tamara R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

imran b 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leila B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shaun G 
Évaluation :
4

Wheels look like they were rusted on , no issues

roy h 
Évaluation :
4

The customer service rep tried to send me to a different location because the did not have my request day or equipment available. She also got the day wrong I want it for Monday of this week not Tuesday. Job got done with extra person hired…..

MICHELEL S 
Évaluation :
5

Truck was clean but needed maintenance ( ball joints tie rod ends ect)

Jason D 
Évaluation :
3

was not friendly or accommodating

Tas L 
Évaluation :
5

Very nice uhaul location to deal with

Claire G 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rick N 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Paul B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron C 
Évaluation :
5

All good with this location... Would be great if you can supply them with more smaller open box trailers to provide more options for customers. I rent often and this is a very convenient location for me.

Don S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jaskaran s 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Harpreet D 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelsey M 
Évaluation :
1

I had the worst experience.this company let you down when you need it. I will not recommend it to anyone. Same on you Uhaul

Ferdaousse O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacobus D 
Évaluation :
2

The truck engine needs a tune up and the tires were not safe to drive in light snow and slush.

marc a 
Évaluation :
5

Trailer was in excellent shape and worked perfectly

andrew B 
Évaluation :
5

The truck was a peice of shit with bald tires that required being towed 3 times. You had to send someone to tow us once. You had to send someone to change the tires to snow tires. I fell out of the truck and ended up in the hospital when it slid off the driveway with me in it because of bald tires....

William W 
Évaluation :
4

Couldn't supply the appliance dolly for my move. Couldn't access it in other trucks

Sylvie L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john d 
Évaluation :
2

Le client n'a pas laissé de commentaire.

John B 
Évaluation :
4

Ensure trailers are accessible at all times. The first location I attended to get the trailer, it was snowed in and blocked by a truck. I had to call uhaul to get a different pick up location which put us behind schedule and then I had to end up booking for an additional day.

gayle p 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Reaume B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steve b 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEEPAK K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lyse P 
Évaluation :
1

Was given a trailer that was not on the rental agreement, causing a great deal of confusion when dropping off to another location.

Adam K 
Non les évaluations ont été soumises pour cet établissement.

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