Although website and extra moving boxes both state they can be returned for refund, no location will allow the return of boxes.RYAN JOHN F.
Customer Reviews for Tommys Car Wash
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Sudbury, ON P3E3B8
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 10h am à 3h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The location is easy to get to from the major roads. Unfortunately we needed help getting the trailer off the hitch and there was no one there to help us. Fortunately we were able to have a kind gentleman who was using the car wash assist us. If you need help this would not be a good location. But we were checked out quickly the next day.Peter N.
Great service .Abdennaceur L.
Le client n'a pas laissé de commentaire.Laurie D.
Le client n'a pas laissé de commentaire.Marcel L.
Le client n'a pas laissé de commentaire.STEVEN R.
Ensure that the interior of the vehicle's cab is wiped down, especially the dash board. In these time of COVID, the steering wheel, seats, arm rests and all controls should be sanitized. Ensure that the windshield wash fluid is topped-up and the windshield is washed--there was not windshield wash and windshield was full of bid splatter.James K.
Customer service was not helpful. I filled the truck at the same level it was given to me, yet I was still charged a fuel service fee due to your mistake.Salvatore M.
Le client n'a pas laissé de commentaire.Gilles B.
Le client n'a pas laissé de commentaire.loren M.
Le client n'a pas laissé de commentaire.MARTIN S.
The place was close Sunday our drop off day. Would have been nice to be told that at the time of booking this place as our drop off site. There were other drop off places that could have been selected.Jean Louis B.
Le client n'a pas laissé de commentaire.Joe F.
Le client n'a pas laissé de commentaire.christian K.
Very good prices and services! Thank you!Normand B.
Le client n'a pas laissé de commentaire.Gregory L.
We were given the wrong keys and had to wait an hour before the guy got there to get the right ones. Due to this, we lost time and money on the movers we hired. The van was not clean (garbage inside and spilled pop), AND we were charged a cleaning fee of 25 $because we didn't fold the blankets we rented. I guess there was no "cleaning fee" for the people who had it prior to us and we ended up footing their bill? I sent pictures to the online site when you first pick up your truck to prove it wasn't us, but I'm guessing that was ignored. Absolutely horrid experience all around during a stressful time in our lives.Denis M.
Le client n'a pas laissé de commentaire.Tay B.
Empty pop can in holder.... dirty holders Was not wiped down after last customer.MARLENED O.
Le client n'a pas laissé de commentaire.Stan B.
Le client n'a pas laissé de commentaire.Dan D.
Le client n'a pas laissé de commentaire.wayne W.
Le client n'a pas laissé de commentaire.Debbie L.
20 ft truck rented. Had been smoked in so heavily that it stank horribly. There was cigarette ash all over the dashboard. So much for extra cleaning measures during covid. Some of the rented pads stank so badly of animal urine they were unusable.Roger C.
Le client n'a pas laissé de commentaire.Daniel S.
Lots of space to move around and park, the online return process was super easy!! This location has a lot of room and was literally up the street from my new apartment.Ryan D.
No one was there internet stated that is was open but no one was there I was charged 20 $for drop offANDRE B.
Not sure, everything went smoothly.Mark P.
Kal was awesometom D.
Le client n'a pas laissé de commentaire.geaten L.
I'll be calling to discuss my experience.edwina R.
No one was around when we dropped the trailer off. After looking around and waiting for someone we decided to just leave it and return later to see if people had arrived back. When a place says it's opened, a worker should be present.Jennifer P.
Le client n'a pas laissé de commentaire.Alexander R.
Le client n'a pas laissé de commentaire.Michael F.
Made me pick up the trailer and an inconvenient location. The person working there wins the award for 0 fucks given. Maybe grease your landing gear cranks once and a while? Will never be using uhaul ever again as this is the 3rd and final time you fuck meAlexander B.
Check tiresINES V.
Le client n'a pas laissé de commentaire.Michael D.
Tommy is a nice guy..Cute tooTAMMY M.
Le client n'a pas laissé de commentaire.Neil P.
Le client n'a pas laissé de commentaire.David K.
You guys don't need to do anything to improve! Your service is exactly perfect ! If I ever need to rent another trailer Uhaul will be the first choice for me ! Thank you and keep up the great service that you bring !GERALD H.
Le client n'a pas laissé de commentaire.Timothy B.
Went to get trailer it cost more then I was quoted, plugged trailer in and it kept blowing the running light fuse on my truck, none of my 5 other trailers do this with my truck and I had to do night driving as I was picking up a car in north bay. Car straps were all ripped and tattered. Had a paper license plate on trailer, trailer was parked in a snow bank and covered in ice at the rental location. I was stopped by police in north bay due to the paper license plate and no running lights, was given a warning as it was a problem with your equipment and as a mechanic i was able to show police it was a trailer issue. Was not impressed one bit with the overall experiencejames C.
Le client n'a pas laissé de commentaire.JAMES D R.
Le client n'a pas laissé de commentaire.Sean C.
Trailer was in a snow bank . Attendant was not the most helpful or friendliest. Location was not the easiest to navigate. Overall experience with u haul not happy.Chris F.
Wasn't happy with the customer service..he wasn't pleasant nor did he seem to care about his customer..not very good interpersonal skills. In these trying times I know everyone is going through their own hell however that was very poor customer service and I wasn't having a good morning myself and didn't take it out on him so being mindful of others especially in the customer service line of work, being kind, polite and showing some appreciation for choosing your business would go a long way. I think if you don't enjoy what you do you shouldn't do it at all as customer support and service goes a long way if you want your customer returning.? Have a great day! Thanks ChristieCHRISTIE B.
Le client n'a pas laissé de commentaire.Amanda B.
Le client n'a pas laissé de commentaire.guy P.
Le client n'a pas laissé de commentaire.rick V.
All the lights on trailer were not functioning but towed good did the job person working was good and helpful.Darren B.
Le client n'a pas laissé de commentaire.WENDY P.
Pick up and drop off were a breezeryan C.
Le client n'a pas laissé de commentaire.Stephen L.
Le client n'a pas laissé de commentaire.KAREN W.
Le client n'a pas laissé de commentaire.Paul A.
Le client n'a pas laissé de commentaire.S M S.
Le client n'a pas laissé de commentaire.ANDREABARBARA D.
Le client n'a pas laissé de commentaire.Divine N.
Le client n'a pas laissé de commentaire.Shawn R.
Vehicle not ready for time promised - not clean and could not understand what the employee was sayingblair T.
Le client n'a pas laissé de commentaire.dave M.
Le client n'a pas laissé de commentaire.REJEANP C.
all around good experience.mark B.
Le client n'a pas laissé de commentaire.lise P.
Le client n'a pas laissé de commentaire.rafal B.
Check comments above.MICHELE F.
My initial reservation was for a location that was less than 1 KM away from my house. I ended up being redirected to 2 other locations before getting a confirmation on my UHaul. I had to spend more money on fuel due to this issue. Upon getting the UHaul at a location across town, the windshield wiper didn't work. I ended up having to get yet another truck. Upon return, the store hours on the website did not reflect the actual store hours causing me to have to get a cell phone to do a online return. Was not a great experience.STEVEN N.
It was quite hard to find a key drop slot.RAMIL T.
Service was as quick as it could be and I was happy with the vehicle. Would definitely use this rental location again. No fuss and good value for money.Suzanne B.
The hitch had one section clip would stay in place on the screw down to ball of hitch...had to stop at another uhaul when could not get it to clip in...girl there helped me at 7 cote ave hanmer ontario. Also there was a broken bumper cushion on one corner on outside of trailer...not sure if important ...and not sure if licence plate should have current province on it and current sticker...but licence plate was from Pennsylvania and sticker read 5/17...so outdated for sure!!Catherine A.
Le client n'a pas laissé de commentaire.stephanie S.
Tried to change drop off to site closer to us but trying to get thru on telephone was impossible. First rep was great but all she could do was answer the phone and direct the call. Again don't know how you became so big when customer service is not very good.James T.
Le client n'a pas laissé de commentaire.Gary M.
Le client n'a pas laissé de commentaire.Roger C.
Le client n'a pas laissé de commentaire.KEVINJAMES L.
Le client n'a pas laissé de commentaire.Brian H.
Le client n'a pas laissé de commentaire.CALEIGHLAUREN F.
Le client n'a pas laissé de commentaire.Melissa B.
Le client n'a pas laissé de commentaire.Tom L.
Everything related to this location was good. My only problem was that my original reservation at U Haul was cancelled the night before pick-up. This was very stressful! Fortunately, the lady on the phone located and booked me this alternate vehicle/ locationstephane O.
I had a great experience with the rental of this U-Haul outlet. MerciTina R.
Very friendly and helpful. I was flagged and the cashier helped me get everything straighten out. So I can get a U-Haul.JOHNATHON B.
Fast and efficient service with very good customer service.Nick A.
Le client n'a pas laissé de commentaire.Alexander M.
The only minor issue is the lack of communication between the offices. The right hand doesn't always know what the left hand is doing.crystal G.
Hello, I rented a Cargo Van on Thursday 24th september. Because our project was cancelled we did not use it at all. The Uhal centre was in front of our house. We just used it for 300 meter. You can check my home address and compare it. Now I see he charged us for fuel. The kilometer also does not show the right number since we used it for 300 meter. He charged us a lot since we did not use it at all. The behaviour of the person who worked for Uhaul was not friendly. We have rented many times but usually they show you the car and show you the kilometer number and fuel tank number but he did not do that. I am really upset about the bill price since the price is not actual. He marked the wrong kilometer number and he also marked the wrong fuel number. This happened for the first time for us. I also attached my bill to this Email. Thanks, Behnambehnam J.
Been to this location to rent a truck a few times.. fast and friendly.. I will be back :)ANDY B.
Le client n'a pas laissé de commentaire.shiela B.
Le client n'a pas laissé de commentaire.hardik K.
Overall experience was good. Except I couldn't find the dolly or blankets I paid for inside. Also there was a busted up tail gate from a pick up truck laying inside for some reason.James G.
Le client n'a pas laissé de commentaire.nick K.
Le client n'a pas laissé de commentaire.DENIS S.
Le client n'a pas laissé de commentaire.rod R.
Le client n'a pas laissé de commentaire.tom D.
Le client n'a pas laissé de commentaire.Julian R.
Tommys Car Wash was excellent to deal with. Trailer smelled like an old ash tray...horrible cigarette smoke smell. Took away from an otherwise excellent rental experience.Tom M.