Évaluations des clients Tommys Tire & Auto Service LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Tommys Tire & Auto Service LLC

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Jorge C. le

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Le client n'a pas laissé de commentaire.

Marc M. le

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Le client n'a pas laissé de commentaire.

George W. le

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Only one at shop when it opened, yet it took them 45 minutes to check me out. Elderly owner kept complaining about how bad U Haul is and the problems the computer system has been having and how they're about to quit being a location. Trailer was dirty full of leaves. Even though they were closed the following day I was told I had to drop it off or receive additional charges. Was given a phone number for a worker who would let me in the gate, Sam. 8 the following morning Sam did not answer the phone and didn't until calling back several hours later. Had already driven the location and home then was instructed to go to my closest agent. Then waited there an hour to drop off. Overall almost four and a half hours of my time was wasted

Elizabeth F. le

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Le client n'a pas laissé de commentaire.

David H. le

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Le client n'a pas laissé de commentaire.

ADOLFO A. le

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nothing awsome serivce!!

Jessica S. le

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First of all, I told the agent I didn't want the furniture pads and needed that taken off my bill. It wasn't. Instead, he crossed out furniture pads and scribbled his initials and told me Tallahassee agent would know what that means and they will take the furniture pads off my bill. Secondly, he didn't want to give me the dolly I rented and after some time, he gave me a dolly. His reasoning was the size truck I rented didn't come with a dolly, even though I told him I paid for one.

Demosthenes M. le

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Le client n'a pas laissé de commentaire.

steven C. le

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Le client n'a pas laissé de commentaire.

Donna W. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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Le client n'a pas laissé de commentaire.

Jermequa H. le

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Le client n'a pas laissé de commentaire.

LUIS P. le

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IT WAS VERY PROFECIONAL

Ruby D. le

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Uhaul changed my pickup location 3 times without telling me first. I had to drive 14 miles out of my way all over Tampa Florida to the 3rd location to finally pick up my auto transport that I reserved a day ahead of time. Very unorganized and wasted 2 hours of my day and the people that I had to pay to help me. Very disappointed with uhaul.

Joseph G. le

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Le client n'a pas laissé de commentaire.

Timothy G. le

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Le client n'a pas laissé de commentaire.

Priscilla P. le

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Tommie was awesome! He explained everything ; good experience!

PEDRO G. le

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Le client n'a pas laissé de commentaire.

george Z. le

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Le client n'a pas laissé de commentaire.

frank K. le

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This location was not the the location that i requested. This location was in the inner city which made it very difficult to get to and also load my car since I had a 40ft motorhome and I wanted to make sure II was very clear to the location I requested. After waiting over 30 min. on hold and being transferred to other locations that were not in my area, plus i went to the location I requested to confirm they would be my location twice which they said Yes. The morning to pick up my car dolly they said they did not have the dolly and sent me to another location the was on a two lane road with no possible way to load my vehicle. I"m very upset with your company and its phone contacts. I would never use your company again!!!

Kimberly P. le

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Service was excellent. Vehicle was excellent. Location was close. Everything worked out great.

James K. le

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People at Tommy’s auto were exceptionally friendly and helpful!

Kristopher G. le

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Le client n'a pas laissé de commentaire.

Adam S. le

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setup was as expected, owner was nice, he made convenient drop off accommodations and quick turnaround.

Jonathan B. le

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Le client n'a pas laissé de commentaire.

Charles B. le

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There is no safe place to drop a truck after they closed. We had a 20ft truck and no where to park it because their property is completely fenced off. We ended up parking in a parking lot next door. They are rude and nasty people. They act bothered because you need to rent a uhaul and they actually have to work. The absolute worst customer service!!!! Do not rent from this location!!!!

Chris Z. le

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Le client n'a pas laissé de commentaire.

JUAN S. le

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Le client n'a pas laissé de commentaire.

Haron S. le

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Needs to check gas gauge.

Randall T. le

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Le client n'a pas laissé de commentaire.

KISHOR M. le

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Excellent service, professional personnel

terry B. le

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Le client n'a pas laissé de commentaire.

Debbie C. le

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Le client n'a pas laissé de commentaire.

michael C. le

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Le client n'a pas laissé de commentaire.

timothy G. le

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Le client n'a pas laissé de commentaire.

RIGOBERTO A. le

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The man in charge did not know what was going on it took for ever to get my trailer. Also I had reserved a utility Dolly and they did not have one I was not informed of it till I got there

shirly L. le

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no

Damon D. le

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Tommy and his crew were great. I got there later than expected and it was 5 minutes before close on a Friday night. I had one of those days that if it could go wrong it did. The weather was rainy, I was tired, I had the kids and I was not in the best of moods. Tommy and his crew were finishing their day and with hesitation provided great service. I have been other places that would have asked me to come back the next day. Which would have been the fork in the turkey for me that day. I am grateful for their kindness and compassion in understanding of how my day was going. They took the time to get me out the door and safely on my way. I will use them again! Thank you!

juanita F. le

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Keep a friendly and caring atmosphere

PEDRO P. le

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Great and friendly service

Arlene M. le

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Need a other person in office

rosalis C. le

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Le client n'a pas laissé de commentaire.

Stephen B. le

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Le client n'a pas laissé de commentaire.

Cathy B. le

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Le client n'a pas laissé de commentaire.

Ana F. le

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They were very helpful, super nice and go above and beyond to provide the best customer service.

Tylon B. le

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They were slow didn't know how to properly use the u haul system. Took almost an hour to check out which was rediculous

Ryan W. le

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Le client n'a pas laissé de commentaire.

Candice W. le

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Great customer service

AARON J. le

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In & out service

LUCIANO C. le

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Le client n'a pas laissé de commentaire.

KIRA A. le

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Le client n'a pas laissé de commentaire.

Rhonda R. le

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All went great, someone even pulled out the truck for me. It was a tight squeeze for me.

Junior H. le

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Le client n'a pas laissé de commentaire.

LORALEI H. le

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Le client n'a pas laissé de commentaire.

Jason H. le

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Drop off was a bit strange, we dropped off at 3pm, shop was supposed to be open until 5pm, but it was closed when I arrived. Thankfully, Steven explained the after hours drop-off process so I knew what to do.

Jeff W. le

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Service was great. Friendly people, excellent equipment. Thanks Tommy's.

Kenneth G. le

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Le client n'a pas laissé de commentaire.

susan B. le

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Tommy & Steve were both so very nice and helpful. They are great examples of what customer service is all about!!! Thanks Susan

Simone J. le

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This location was in a mechanic shop. It was super close to my house which was great.

Jeremy D. le

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No moving supplies available that we needed. Arrived to pick up my truck just before my scheduled pickup time of 9 am. Uhaul systems were apparently down. Sat there for over 3 hours before they could give me the truck, which cost a lot of time and extra money for the hired help that had to wait on us. Had to pre pay for the rental to be able to add my daughter as a driver, other wise I would have gone somewhere else to rent the truck. Worst truck rental experience ever.

J. D. le

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Tommy and steve were very friendly and tremendously helpful.

Jeffry V. le

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Le client n'a pas laissé de commentaire.

KALESSA U. le

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People were very rude they used fowl language and treated me as if I was a problem..I don't know if I will utilize uhaul again it was a mess and stressful to do so this time

Tim S. le

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Le client n'a pas laissé de commentaire.

JOHN D. le

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staff was knowledgeable and respectful.

KIMBERLY H. le

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Very friendly courteous and helpful.

GARY T. le

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Le client n'a pas laissé de commentaire.

VALENCIA A. le

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It's a really small tight area

bradley S. le

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They were courteous professional and helpful. Answered all my questions and took good care of me all around. I would recommend them to anyone. Truck was clean and well maintained also. Thank you for helping me with this move

JERRY K. le

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Le client n'a pas laissé de commentaire.

MADELINE M. le

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Great customer service!

ROBERT W. le

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the windshield was leaking water all in the truck when it was raining and the truck had low oil pressure sitting at a traffic light in gear almost a 0 reading

KEVIN H. le

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The location was not easy to find off of Nebraska Avenue, but the staff there were very helpful once I finally found it. The trailer I rented looked good upon leaving, but once I got home and opened it, the roll-up door jammed open and I had to call for assistance to have someone come fix it so it was usable. During our trip

Kevin C. le

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My only complaint is that I wanted a small truck and the one I rented wasn't there. Now they did give me a larger one for the same price as the smaller but it would have been nice if they had told me ahead of time the situation. They said I could go to a different store to get the smaller truck but since I was already there...well if they had called me as soon as they knew the truck wasn't there, I could have gone straight to the other store.

Christian C. le

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Over all good experience, i reserved a moving truck with my credit card and im still waiting for the return of my money on my card.

DAKOTA F. le

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This was absolutely the best experience I have ever had with U Haul on all levels. Courtesy was above and beyond exceptional. This is my forever U haul location. I will recommend everyone use this location. Unbelievably amazing service.

LYNN E. le

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Fast service and great people!

Jonathan N. le

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Le client n'a pas laissé de commentaire.

ECHO B. le

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The guys at the shop are always friendly and helpful. Im so glad they are only one block away from me, they will always be my first choice when renting a U-Haul or when I need my vehicle serviced. Love this place!

ALLISON V. le

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Location was dirty and employees rude!

Mary J. le

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AC is truck didn't work but Tommy was very nice to work with and well again very soon

Suzanne D. le

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Le client n'a pas laissé de commentaire.

Thomas W. le

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Le client n'a pas laissé de commentaire.

BLAKE B. le

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Nothing, excellent service and great convenience. Thank you, Tommy!

JOHN L. le

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Keep doing what you guys are doing, and no one will end up in traffic court. Thanks guys!!

WILLIAM K. le

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There were places closer to our house but uhaul made us drive an hour to pick up the truck.

MINNIE B. le

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Le client n'a pas laissé de commentaire.

Michael D. le

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I was overcharged for hours/mileage by this location after calling them ahead of my due time to re rent the truck for another 24 hours. At the time of this call one of the associates did charge me again for another 24 hours. There is also a dispute as to the level of fuel in the vehicle at time of return. The fuel level at the time I took possession of the truck was at 5/8 when it was returned the tank was almost full which should be verifiable by the millage of the vehicle. The other issue is that I was charged for missing moving blankets/pads that were never given to me in the first place. I did not have the time to go back to this location to complain or pick up the missing blankets I had paid for so I proceeded to rent blankets from a closer u-haul location. This contract # is 93637849. I am a bit concerned that the location I originally rented the truck from had no recollection of re charging me for another 24 hours and recollection of even taking my call and credit information to do this. In fact u-haul actually owes me money for blankets I paid for twice. I have been a u-haul customer for over 10 years as I am in real estate investing and utilize u-haul's services frequently for my business.

FRANK R. le

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Le client n'a pas laissé de commentaire.

TwentyFourseven M. le

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Was at the facility to rent a 20ft truck... Customer was not ready to be moved so i returned the truck back pending the time customer gets ready. Came back to tampa from clearwater to move the customer later on the same day, but the truck was locked up because the facility claimed they are closed for the day at 5pm; but still got charged for truck possesion. Sucks... i hope something can be done about the truck charge. Also i still have the keys. 24/7 Cheapest Moving 727-452-2555

JACQUELINE Z. le

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I was asked to pay $100.00 cash. I was not asked how I was going to pay. People of color can have credit cards too. By the way I paid with a credit card.

Shady L. le

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Tommy was very professional and extremely quick.

Archie K. le

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Le client n'a pas laissé de commentaire.

CASEY L. le

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Le client n'a pas laissé de commentaire.

Amanda P. le

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Le client n'a pas laissé de commentaire.

ROBERT B K. le

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Be sure online additional equipment (dollys, blankets, etc) are available for pickup. Had to recreate online order with originating agent.

MARY G. le

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Le client n'a pas laissé de commentaire.

TIA E. le

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Le client n'a pas laissé de commentaire.

FRANK R. le

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Truck roof had been repaired with sheet metal. During my trip we drive through rain. The interior cargo area got wet ruining/staining my $1500 queen mattress set that I just purchased at the Air Firxe Base Exchange 3 days ago. The water voids my 25 year warranty.

Edward D. le

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Le client n'a pas laissé de commentaire.