Le client n'a pas laissé de commentaire.
ANNE G
Customer Reviews for Top Tech Auto And Sons
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent service
Lance OThey were helpful explaining how to return the truck. I returned the truck after filling the gas from 1/2 tank to 3/4 tank so I could return it at the same level when rented. I got gas at Circle K a few bocks away. I took a video of the truck and trailer along with the mileage and gas gauge. It shows 3/4 tank, however the gas was reported as 1/2 tank and I was charged an extra $39.15. I spoke with Joseph who said he would get the charge reversed but I have not seen a credit yet.
BRENT AJoseph was awesome and just for his kindness. I will rent again from this location for sure!
Andrew FNo need to improve. Great location and quick, friendly service.
GEOFFREY Wthe customer service was outstanding and friendly
Rosendo PI thought I could bring it back any time on Saturday but I called and informed them it would be by midnight on Saturday. I was then informed that I would be charged and additional $40.56. Which is strange because the fee was $29,95 per day. I must say I loved Joseph!!!
LASONDRA MThe team at Top Tech made our rental experience perfect. Thank you for everything. Jack & Tina Jackson
GUSTAVUS JLocation is accessible. The staff are great and friendly.
MINERVA ETire had a screw in it electrical wire was broken. Good thing I didn't put a vehicle on it just returned it without using it but still paid for it
THOMAS AJoseph was very thorough and quickly got us through the procedure and into our vehicle. No hitches, answered all our questions. He's really friendly and makes you feel like a worthwhile customer. If ever needing a vehicle again, coming here.
PHILIP LMerci!
INMO CWe had reserved a truck at another location down the street. When we arrived, internet was down and they were unable to complete our transaction but referred us to the location Top Tech Auto. They were able to accommodate, no questions asked. Easy transaction and return. No complaints.
ANGELA PEverything ran smoothly
KRISTLE DGreat experience.
DYLAN RIt's absolutely ridiculous that you only give 31 miles in 24 hours. and on top of that, charing for gas if i dont get it myself. greedy fucking pigs you sick fat fucks at uhaul
CHLOE ANeed to do better maintenance on trailers. Rented trailer was muddy, one ramp strap loop tore, one trailer fender bungee about to break. Trailer looked worn. Ten miles out from our departure we suffered a tire blowout on one of the trailer wheels. Lost 2,5 hours of travel time to get it fixed.
TIMOTHY ADifficult to lift tow because of the muddy dirt lot
CHRISTIAN AVery Friendly's and Professional.
ROBERT WIt was a great service and the rep was friendly. I will go back to rent from the same place!
DANIEL BI think the whole service from start to end was great and super easy.
LADY TI was given a filthy truck after watching a worker clean a truck for the customer in front of me
ANNA Wcourteous prompt customer service informative and helpful super guys
TIMOTHY LSo nice to have a personable sales associate that was knowledgeable and professional. Definitely recommend anybody to that establishment
JOSEPH TNothing you guys were perfect. Customer service was perfect.
WANDA RGreat service! Maybe a receptionist...
NICKALOS GHelpful and great customer service.
COURTNEY CProperly wash and detail vehicles. Interior was dirty and upon arrival it was "hosed off", location is a dirt feild so some leeway can be given but at least give clients clean windows and mirrors luckily I didn't need the vehicle at night otherwise this would have been a hazard.
GARRETT Wquick and professional
Julio RClean vehicle between customers.everything was great with the service, cost, times as promised however the vehicle was full of dog hair from previous customer.
JAY RKeep doing what you are doing.
Samuel PThe young man who checked in the equipment was quick and thorough and we were in our way in just a few minutes.
Jacqlyn P4 wire trailer connector in truck did not work, lost trailer lights during trip, air only blew out of defroster vents which made a/c not work and was driving across desert, and if you rolled the window down while driving a hole under the center seat would allow engine fumes and heat into the cab of the truck
Gregg Fjust dropped at a drop box, not spoke to Anyone
MELANIE Mgreat service thank you
robert gBetter parking would be great but the customer service was great so it makes up for the lack of parking.
MELISSA B2 days before pickup was called and to change pickup location after being booked for a couple weeks. Picked up truck loaded up and noticed tire had a large chunk out of it, had to call roadside assistance to come change. Don't think uhaul even checked truck out before releasing. Big inconvenience.
Benny HThere is no need to improve everything was perfect!! Joseph was friendly and gave good instructions on the return of the truck. He had to handle rentals returns and did all with a smile!! I highly recommend them.
creva nThe appliance dolly and utility dolly that we ordered were not included in the truck.
ROBERT MThe pick up location was excellent. Uhauls are always a bad experience. Seats are uncomfortable, A/C picks up every outside odor. They kept calling me to change drop zone locations for a $25 dollar credit an hour away once I said no she was disrespectful. They also called me to see if I could get a trailer to my destination for only $50 dollar compensation. I have to cover gas which you use more when you are towing. In general the whole experience was be.
Jorge NRien ⁸
ALVIN PI had an experience, I will recommend !!!
Terry SUhaul did not have the size truck I had requested. They upgraded to to bigger size.
Stephanie RU-Haul rep calls after contract is already signed and states the truck must be returned to this location when a different location had been determined. Very unprofessional.
Barry WVery pleased with this truck would use your service again. Merci
MARGRETE HThe only downfall, the vehicle was not safe to drive long distance due to the ball-steering (older 20 footer). It wonders in the lane. However, love the location and its staff. Future rental for local area will be this location.
STEVEN SThe U-Haul app was not working when I showed up at 6:30 a.m. for self pick up my rental. I called U-Haul 24/7 support and they admitted the system was experiencing problems. They refreshed my rental details including the pickup time however no matter whether I used the U-Haul app or a browser at the U-Haul website, there was no provision for picking up my rental. I even tried my wife's phone with a fresh login session to no avail. The call dropped and received no call back. By that time, the facility was open and staffed so I had them manually check the rental out to me. I lost almost an hour of my planned schedule for the day due to the worthless U-Haul app/website.
Christopher CEverything went easy and smooth. Wasn't there very long. Checked in, completed paperwork and trailer was standing by ready to be hooked up!
sal aThey got me in and out quickly and efficiently
John V