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CATHY NEWTON
Customer Reviews for Town Rent A Car
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Only come here! Always! Always have what you need. Easy friendly customer service
BRooke BusherMore rings for hook tie downs so ratchet straps can hook. Also tire pressure should be checked before allowing trailer to be used. Caught low tire pressure right before leaving for 18hour trip.
Jacinth DeluzThe customer service provided was excellent and I will recommend this location to my friends and family.
Susan Segovia MunozKind of off the Main Street, no straight way to get there
Gary HodgesThe vehicle was very dirty from the inside The first vehicle did not have gas second of your call.They put me in was very dirty and had the light on for low pressure tire pressure I think they do not look at the vehicles before they rent them out.Obviously, if they did, they would know that there is no gas in one vehicle and the other 1 had low pressure in the tire.They need to pay attention to the vehicles a little closer
debie herreravery good service , customer service
Carlos HernandezI really liked the place. The manager was great and explained everything in detail. It was a great experience working with U Haul.
ALEKSANDR ZINOVEVVery professional and friendly! I will definitely spread the word about this location and come back when I need a truck again
Jahnice MasonHad some computer issues, if the system could be updated to more modern equipment this place would rate even higher. I will recommend.
Brian LeCesneAucun
Jose NegreteI got zero notification that my pick up location was changed and the new locationwas in the completely wrong direction. The new location has no business sign telling me where it was...I passed it by and the turn around was a complete pain to do. The employee working was great and very helpful although the computer system was having issues.
Joseph MastrangeloThere is good customer service. For moving to my new home that uhaul was a life saver. THANK YOU!!
Javier GonzalezExcellent staff , taken carer of Customers
El PoloNone at all at this time.
GEORGE ADEAAnother smooth transaction.
Julio MorenoAnother smooth transaction.
Julio MorenoThe straps of the dolly tow was rip
Elmer GomezThe overall experience was fantastic. The representative I dealt with was amazing and it was a smooth from start to finish
Zakrey KennedyThis establishment is great like the mom and pops of the day.
Brian Chaconi was pretty happy with everything.
Jose GallegosAbsolutely do NOT recommend. Mileage is so expensive! And they cheat you out on it. Careful !
JAson SeeiCustomer service was great from picking up the U-Haul and dropping off. I will definitely rent here again
Lavei KofeI was very satisfied with the service. They were very helpful in finding me a vehicle that I needed.Thanks guys.
michael batesTown Rent A Car is very kind.
chong kimVery efficient location. Over all great experience!
RODDY VILENCIAU-Haul must do better! To be double booked for a reservation at a location that was closed on my scheduled drop off. This was unprofessional and delayed pick up for hours.
Kamelah ThompsonGreat customer service everytime
SHAMEIKA JORDANGood service
Elmer GomezVery fast service
El Polo Loco Rolando ChicasThis is best location in LA for interstate movers who need to make a shuttle. Empty plaza, huge area in Uhaul corner. More than enough for your 18 wheeler truck. Comfortable place for parking, reloading and leaving truck while you are making shuttle. Friendly guys. Clean trucks. Paradise for professional movers. Please make sure to leave the place clean so that no one has any complaints, and we can all continue to enjoy this great spot.
Rustam IslamovGreat customer service! Transparent with costs.
Jan CirujanoGreat service as always Professional all the time These are a keeper for uhaul
Peter HiltonI reserved my trailer over one month in advance. This was the THIRD location I had to go to. Apparently if you rent one way, your company policy is to not reserve or schedule equipment until the day before pickup. This was VERY inconvenient but I had no choice but to accept that the original pickup point ( Tustin) was shifted to first Huntington Beach and then further away in Bellflower. With LA traffic a pickup that should have been five minutes away ended up taking me three hours! So much for planning for a pick up over a month in advance. Horrible customer service and you really should inform people up front that for one way rentals, a " reservation" is really just a " customer suggestion".
Carter WhiteGreat Owner and great team. My favorite and first Choice to rent from every week.
Kimm KingKeep offering an excellent service
John CastanedaThe staff are nice and very helpful. Je la recommande fortement.
Glenn MabilanganRude customer service
Hannah GranadosAwesome customer service.
Victor AlanisGreat service
Chris DalisaymoCustomer Service is always good, Rental is also in greta order
Luis PerezBest customer service I have had. Always friendly
Brian ChaconNothing, you guys was excellent!
Janice StarksThere was not an orange box that said key drop off so we just had to put it through the mail slit in the back door. The box from the website would be easier to locate
LaTianna WallaceThey have a lot to available trucks… My son recommend to me. Thank you so much …. for your excellent attention….
Maria MayaI rented from this location and everything was smooth and easy!
Fernando RodriguezCustomer is always top notch. I'm always taken care of right away and no issues or problems with any of the equipment. This is my go to place for all my rentals.
Sandra Zislis