ESTEVAN E.
I will do all my rental business here. Wonderful couple at this location.
Évaluations des clients Toyoroma Storage Lp
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Toyoroma Storage Lp
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Victor Z.
No improvement needed!!!!
Jacquelyn V.
The staff member who helped me was very nice and helpful, it was a pleasure working with her and I would definitely recommend this U-Haul store.
Michael H.
Nice folks, willing to please. Add an answering machine to your telephone system, check the messages and return customer inquires.
George T.
Very honest and helpful
George T.
Very friendly and professional
ROGER H.
This site provided the best hiring experience I've had at any U-Haul.
Enriqueta M.
Great customer service love it keep up the good work
Barry H.
Excellent customer service
Edward C.
Margarita is Wonderful, Personable, and Friendly!!!! I Love this Location!!!!
Amanda G B.
Customer service was excellent!
Enriqueta M.
Nothing
Jaime F.
Excellent service. Margarita provided a detailed outline of the process. She called me at least 4 times on my pending storage space and Uhaul rental truck. She guided me on the process to turn in the vehicle on Sunday when she was not there. Was great on Monday to double check the transaction and give me a receipt.
Raymond I.
Nothing it was great
Alfredo C.
Owners very friendly and hands on on explaining how to use equipment being used. Very positive attitude and enjoyable.
Margil C.
Excelente costumer service the best in town
Anthony S.
Awesome customer service
Forest G.
Get your website working better for mobile phones.
Douglas B.
Margarita and Ross run a very professional operation. The equipment was in impeccable shape and both were very friendly and helpful. I have rented from them 2 times. Each time I was given a very good deal. Use them and you will not be disappointed
Vivian C.
I've never had such great customer service the way i did here. They were so helpful and so nice! I will be going back for any of my storage or uhaul needs!
karen R.
Margarita was very helpful, nothing needs to be improved.
Joe O.
It would be hard to come up with any suggestions Ross &Margarita are very seasoned when it comes to taking care of the customer wish I could the same experience everywhere. "AWESOME". They're the best. Thank you!!
Lorenzo A.
The staff was VERY friendly and helpful and explained how to tow a trailer i had a great experience
James L.
Very helpful and understanding due to being given a sub standard two dolly in need of serious repair.
John H.
Wonderful customer service. Easy in and out location. Definitely will be recommending this place
Richard P.
The people that I dealt with were very friendly, efficient and helpful. I would definitely recommend them to anyone and they will be my first choice in any future needs. No improvement needed. Keep providing the same awesome service you gave me.
KELSEY M.
N/A
Abigail J.
Since it was my first time renting for a one way trip Every question I had was answered and it wasn't 1or3 questions it was a few .... treated like family !! If I or anybody I know needs a U-Haul I'm sending her way !!
Mauro M.
They were what a location is supposed to be like. Will never rent from Laredo location again but would use this location in Von Ormy for local needs.
Tami R.
Site was very efficient and friendly. They met me outside and got me hooked up quickly. I will use again.
VALINDA S.
This is a great place to have your belongings in long term storage. Maggie and Ross are the best. If anyone in the Van Ormy or Poteet area I highly recommend this As your U haul rental/storage needs....
Danny S.
Service was great. I will definitely rent from here again and recommend this location.
derly C.
Please please more d-rings or more attachment points for better cargo strapping in trailers. Low d-rings is a higher risk of damage electronics, glass, or mirrors!!
Raul F.
Margarita was very cordial, helpful and made my experience with this uhaul location a very enjoyable one. I will go back and will encourage my friends and family to go there also.
Martin L.
The personal customer service was fantastic! I have rented from Uhaul many times and this is by far the best experience ever. I will definitely utilize this location again.
Cliff L.
Excellent customer service!!! Equipment was immaculate!!! You could not ask for a more pleasant experience. They got me in and out of there in minutes.
PEDRO V.
The location was great Uhaul system assigned me a drop off location 60miles round trip far from me just because the location didnt have equipment now it's my fault that location didnt have equipment and I had to pay the price...
WILLY J.
Better trucks, nosey inside, seat could be adjustable,
LISA K.
Nothing! Both of these people are exceptionally nice and gave great service!
Garrett H.
The lady who helped me here was just the sweetest woman. She made sure I had the best deal, the best equipment, and the best time figuring it all out. She was a delight, and she has a friend should she ever come to California. 10/10 would recommend.
james M.
Excellent service!
WILLIAM L.
Nothing the other uhauls need to send people to her to learn how to treat customers and what. Customer service is all about
Edward W.
None
David B.
She is an asset to U- Haul !
DAVID B.
Very helpful, Very professional.
DAVID L.
Maggie was awesome and really help I'm glad I got some great assistance
RONALD S.
the owners are the greatest and bend over backwards to make this move great. Thanks Ronnie
CLIFF L.
Excellent customer service!!!! There was no wait while picking up and dropping off the trailer. It was like curb side service. That was the fastest I've ever been in and out of a rental place. I will definitely be back!! Again the best customer I've ever had at a rental place. Thank you!!!
Miguel R.
Super good Customer service A++++
Laura R.
Everything was great and very positive attitude.
BEVERLY J.
Great place with wonderful, helpful people!! I will definitely get my future rentals from this place ! Thank you Margarita for making it easy for me!!
CHRIS D.
The customer service was outstanding! Great people, my wife and I were very happy, not only with the equipment, location and their passion for treating us like family......great place!
larry P.
Maria was very nice and helpful
Forest G.
Everything was great. They were ready for me when I pulled up. Checked truck and trailer and lights to make sure I was safe. They had paper ready right after hook up.
BRAD J.
I did not have much warning that I needed to get the rest of my household items moved out. House sold fast. They went out of their way to accommodate me. I really appreciate the customer service.
BRAD J.
I have rented from this location 5 times..They are the most honest and friendly people I've met.
Alfred M.
Great Customer Service On Behalf Of Margarita....Increible!
Janet G.
The representative that helped us was wonderful. She was helpful, efficient, and friendly.
PAULA K.
You can't improve perfection! 110% satisfied! I will never stress out again, wondering where can I get a trailer? U-Haul is amazing! Thank you!
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