Le client n'a pas laissé de commentaire.timothy S.
Customer Reviews for Tracker Management
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
New Prague, MN 56071
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 5/27/2022: 9h00 am à 12h00 pm
- 5/28/2022 - 5/30/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
No problems with the drop locationKenneth F.
In and out in 30 seconds!John M.
Le client n'a pas laissé de commentaire.Steve R.
Le client n'a pas laissé de commentaire.Thomas M.
Sue is the BEST! Thank youSteve R.
I want to thank the lady that took my call for the reservation and to the gentleman that double checked my hook up before leaving the site. They were more than helpful, friendly and will always continue to rent from them when I need to use a uhaul service. Very professional peopleaustin G.
Very hard to find, when you finally get their, there is no sign telling g you ware to go, and several buildings to guess which one is the office. On top of that there are several locations closer than that one.Michael H.
Le client n'a pas laissé de commentaire.Laura B.
Le client n'a pas laissé de commentaire.james A.
We had no issues with Tracker Management, the comment below is for the place we submitted our order with. However, when we placed our request we ordered it from an Owatonna location 2 to 3 weeks prior to pick up. Pick up was to be on Saturday morning, we received a phone call on Thursday afternoon stating that they did not have a trailer to pick up in Owatonna and wanted to know if it was OK for us to go pick it up. We had to drive an 1,5 hours to pick up the trailer. If there is not an item available at a site, it would be best to either state you don't have it or go pick it up for the customer instead of having the customer to drive to pick up the item. Very frustrating when we had planned on using that time to load the trailer.Mark K.
EZ convenient location drop off, no problemsDean P.
Le client n'a pas laissé de commentaire.RON R.
Made a reservation at a different location closer to our home yet 24hrs before pickup we were notified that there was no trailer available so we had no choice. We had a tight timeline so it was a huge inconvenience. I would have never used UHAUL if I knew this would happen.Harry L.
Le client n'a pas laissé de commentaire.Diane M.
Le client n'a pas laissé de commentaire.Ryan K.
Le client n'a pas laissé de commentaire.Catherine B.
Le client n'a pas laissé de commentaire.Mike G.
Le client n'a pas laissé de commentaire.Gregory A.
WE will recommend this local business to anyone needing rental and moving transportation. They were very professional. We thank them for the very smooth reservation and check-in and check-out process.Ann S.
Le client n'a pas laissé de commentaire.eugene E.
Le client n'a pas laissé de commentaire.greg W.
Le client n'a pas laissé de commentaire.Brian P.
Very simple processLori P.
You need to figure out your inventory. Each time I reserved a trailer in Mankato. Only to be told that there isn't a trailer available and I need to pick one up in a different city.Brian I.
Sue was fantastic to rent from! Will definitely recommend to my friends!Shari L.
Le client n'a pas laissé de commentaire.Sheri K.
Le client n'a pas laissé de commentaire.Mark H.
Le client n'a pas laissé de commentaire.Andrew E.
Le client n'a pas laissé de commentaire.Michelle S.
Excellent service à la clientèleMichelle S.
Le client n'a pas laissé de commentaire.Patricia P.
Le client n'a pas laissé de commentaire.ALLEN H.
Le client n'a pas laissé de commentaire.Sam A.
Le client n'a pas laissé de commentaire.DALE S.
My experience was very positive, so just encourage the franchise owners to keep up the good work. When I arrived I was greeted by the daughter of the owner, who got her mother to the front desk quickly. Since I had pre-registered and had completed all paperwork digitally I asked a few questions and got help with a couple of things. Very gracious and friendly attitude. I would highly recommend doing the paperwork digitally before hand and pre-paying--it saves everyone time and the process is seamless.Steve B.
We appreciated the price for the rental!Kathy P.
Le client n'a pas laissé de commentaire.Dennis W.
This location was fantastic. Bummed that we could not get a uhaul in Mankato and therefore had to waste per mileage fee driving an empty truck the 50ish miles to Mankato before we could load it and drive back Instead of paying a one way fee, but this location was great and very easy!Eric J.
Le client n'a pas laissé de commentaire.STEVE F.
Customer service was good. However, it felt like the truck had not been prepped. There was some trash in the truck, a windshield wiper blade was detached and lying in the cab, and snow/ice had not been cleared from the windshield.Timothy W.
The online checkin process was a nightmare, and took over 40 minutes to complete, and required the assistance of 2 onsite employees and 4-5 phone calls to UHaul corporate.Bryan P.
Le client n'a pas laissé de commentaire.daniel E.
Be ready when we show up and have the vehicle ready.Staci J.
Great placeDavid B.
Baily and his crew at Tracker were great to work with, I will use them again.Vern W.
Was very pleased.Ryan W.
Le client n'a pas laissé de commentaire.Matthew M.
trailer and service was great - location was easy to find and easy to maneuver around inBRYAN M.
Very good service and easy access.Robert M.
Le client n'a pas laissé de commentaire.Tony B.
Two tires were flat when picked up. I thought I could just put air in them to keep them ok. I was wrong, one blew out while hauling And other didn't hold air very long . Used roadside assistance then. The tires should have been checked before I picked Up the trailer. First time I have used UHaul. Now I know to check tires right awayTimothy H.
This u haul site staff was great to me. They were very helpful and reliable. I would recommend this u haul site to anyone I know.Danella S.
great folksBob H.
No nonesense quick transaction. Cost effective for local move!Bruce S.
Le client n'a pas laissé de commentaire.Austin K.
Le client n'a pas laissé de commentaire.Terrance V.
Le client n'a pas laissé de commentaire.Mark L.
Have an actual drop box. Nearest I could find was a mailbox.Jebadiah S.
Great location, very easy to access. Dropped off after hours so can't comment on staff but I'm sure I'd rent there.Alex J.
Le client n'a pas laissé de commentaire.Allen P.
Le client n'a pas laissé de commentaire.BRIAN J.
Good ExperienceBob H.
I am unable to print any receipt from the email that was sent when I picked up the trailer. The folks in New Prague were fantastic. Very personable and helpful!Sarah S.
Le client n'a pas laissé de commentaire.Jill B.
Le client n'a pas laissé de commentaire.Dean R.
I highly recommend this uhaul place.Katherine F.
They are awesome! They go the extra mile and really helped me understand all I needed to know.Katherine F.
Le client n'a pas laissé de commentaire.Mark C.
Le client n'a pas laissé de commentaire.Jim A.
Best all around experience!amber M.
Retuned truck at designated return location. The self return app could not locate me. I called customer service and left the truck there as the office was closed during normal business hours. Sign taped to office door with phone # to call. Voice mailbox full so no way to leave message. I'm waiting to see if I get a fuel credit for extra fuel I added due to slow reacting fuel gauge on truck.Terry B.
Le client n'a pas laissé de commentaire.Cynthia E.
Really friendly and helpful The guy named Joe is no Average Joe He went above and beyond to help us get on our wayNick S.
Le client n'a pas laissé de commentaire.ROGER B.
Always a pleasure to work with my friends at Tracker!Mike P.
Le client n'a pas laissé de commentaire.Matthew J.
Sue and Bailey were cordial and accommodating! Easy pickup and return; excellent equipment! Thank you!!Darryl P.
Easy pick up/drop off. Great experience!Brad B.
Le client n'a pas laissé de commentaire.Harry J.
Sue and the crew were very friendly and helpful.Lance G.
We had no idea where the key drop off box was so we ended up driving in circles. We called the 866 # a few times and they were not sure where it was. We eventually found it towards the back of the location. There was a main door to the Uhaul which is where you would assume it to be but it wasn't. It would be very helpful to know the location with not being familiar with the area and it was dark out. Also when we reserved the truck it said we were allowed 83 miles but I just received an email that said we went over and were charged for additional the miles and the miles allowed changed to only 68. Not sure why that changed. Not to mention when we booked the Uhaul it said to pick up at one location and when I luckily clicked on the contract it said a completely different location. So I then had to call to verify where we were to actually pick up the truck.Brandon T.
Le client n'a pas laissé de commentaire.Wendy B.
The best Uhaul in the area!Mitch B.
I dropped the trailer off after hours.EDWARD N.
Le client n'a pas laissé de commentaire.Jennifer P.
Drop-off was very easy and they had great follow-up.Daniel S.
Le client n'a pas laissé de commentaire.Don E.
I rented the trailer from Chaska, a location 10 miles closer and on the way home from work. Somehow, my reservation was transferred to New Prague. I did not notice this until I printed out a copy of the conformation paperwork. However, it all worked out well. Thank You, ToddTodd W.
Le client n'a pas laissé de commentaire.Chris D.
Be careful with this location! They attempted to charge me $84 for fuel in which I didn't use.Ruddy N.
Le client n'a pas laissé de commentaire.KEITH Z.
Le client n'a pas laissé de commentaire.Dean P.
Le client n'a pas laissé de commentaire.Mitch B.
Le client n'a pas laissé de commentaire.Barry W.
No problems-- easy process-- thanksDAVID C.
Le client n'a pas laissé de commentaire.Krista S.
I was sent a confirmation email to pickup my truck in Crystal, MN, however, when I reached there at my scheduled pickup time I was told that my pickup location had changed and was in fact an hour south of Crystal in New Prague. I was not provided with any notification of this prior to the change nor was I given the opportunity to go to a location closer to where my home was, the New Prague location was 40mins from my home in Eden Prairie, MN. It was extremely frustrating to have to drive all around the Twin Cities the morning of my move and I would've appreciated some level of communication regarding these changes to my reservation.Shefali P.
Le client n'a pas laissé de commentaire.Mitch B.