Excellent customer service at this locationkaren E.
Customer Reviews for Trannyman Tranmission & Auto
(U-Haul Neighborhood Dealer)
Pour nous contacter
Smithtown, NY 11787
(1/2 mile east of Mayfair shopping center)
Services dans cet établissement :
- Mon–FriDe 8 h am à 5 h pm
- SamediDe 8 h 30 am à 1 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.raul M.
My trailer leaked and my things got wet and damagedSteven P.
Le client n'a pas laissé de commentaire.Mike P.
Horrible experience turning in vehicle. Turned in on time but after hours. Could not fully access app to turn in. Could not share location. App asked â€œhaving trouble sharing locationâ€ and when I responded yes screen came up saying to leave keys in box. Was charged $20 convenience fee when app was not accessible.Patrick M.
Le client n'a pas laissé de commentaire.John M.
The owner of the establishment gave me the vehicle at 3/4 of a tank of gas. Your app sucked, I had entered all fo the information on your app but it never went through, but didn't realize this until after I was about to return the vehicle. My phone was working fine that day outside of your app. When I returned the vehicle at the same level of gas he said he would have to charge me because the tank wasn't returned at full. I showed him a picture of when I received the vehicle which clearly shows that the tank was not full, not to mention that he was the one to drive the vehicle to me. The vehicle was driven for 13 miles and when I returned the vehicle I returned it with just over 3/4 of a tank of gas. Not to mention I had to wait while he cleaned the vehicle. This whole experience really has me rethinking ever renting from your company again. What should have cost me $42 cost me close to double because I had to fill the tank up PAST what I received the original gas level. The whole thing was a horrible experience from start to finish and I cannot I'm good conscience recommend your company. I am still fuming over the whole situation and the owner was nasty and condescending.Dana Z.
Le client n'a pas laissé de commentaire.Richard L.
Le client n'a pas laissé de commentaire.Beth L.
The pick up location was great. Everything was according to the directions. Uhaul was obvious and easy to get to.Richard K.
Nothing to improve. They were professional, quick and courteous. We have rented elsewhere before but will come back here from now on.John P.
Excellent service.BARRY C.
Nice droppings all over my stuff holes in my clothes and then your company had the nerve to charge me for a month I was already moved out. Terrible corporate services.Dee C.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.William L.
Staff here are very knowledgeable, friendly, and efficient.Bryan B.
Needs more loops to secure loose items.ROBERTWILLIAM H.
Le client n'a pas laissé de commentaire.THOMASMICHAEL G.
No issues- easy rentalMICHAELJOHN JR R.
Le client n'a pas laissé de commentaire.MICHAELS L.
Le client n'a pas laissé de commentaire.Raymond P.
Le client n'a pas laissé de commentaire.KEITHJOHN G.
The return process was a nightmare and I couldn't check up online I was charged an additional $27,75 for no reasonTHERESAA G.
The process was quick and easy, the service was friendly, the vehicle was clean! Merci.BARBARAANN P.
Dropped off vehicle after hours, but due to poor cell reception, was not able to verify drop off myself using the UHaul system.JOANS B.
Le client n'a pas laissé de commentaire.CHRISTOPHERFRANK B.
Le client n'a pas laissé de commentaire.Ann A.
Le client n'a pas laissé de commentaire.JOHNROBERT M.
Mike was very friendly on the phone and in person. He hooked up the trailer and get me checked out quickly. I needed and adapter to get the trailer lights working which he had in stock and sold to me at a very reasonable price. I would highly recommend this shop if you need to rent any Uhaul equipment.MAX L.
Le client n'a pas laissé de commentaire.IRVINGMARLIN J.
REQUIRED TO PARK TRAILER BEHIND BUILDING WAS NOT CONVIENCT . WANT FRONT DROP OFFJoseph S.
Le client n'a pas laissé de commentaire.MARGARETP T.
Le client n'a pas laissé de commentaire.Mark C.
Le client n'a pas laissé de commentaire.VICTOR M.
Le client n'a pas laissé de commentaire.JAMESL V.
Smooth transaction in and out. Thank you MikeMICHAEL E.
The phone interface was horrendous. I was there over 30 minutes before I was able to drive away.Randall H.
Very Fast Check Out and Return WAS Faster Thank You Will Come Here AgainJohn R.
Fast and easy service, definitely recommendMike M.
Le client n'a pas laissé de commentaire.BRIANJ B.
Le client n'a pas laissé de commentaire.John F.
Outstanding experience. Quick and convenient, easy transaction. Mike was extremely friendly and helpful.STEVENG B.
Le client n'a pas laissé de commentaire.Barry G.
Le client n'a pas laissé de commentaire.Michaele S.
Le client n'a pas laissé de commentaire.DOMINICK S.
Le client n'a pas laissé de commentaire.Kenneth E.
They need better signage at the location. Confusing where â€œthereâ€ lot property is located. Not sure if there lot or neighbors.Corey K.
Le client n'a pas laissé de commentaire.Arthur D.
I dropped the car off a day early on a Sunday and was charged an "After hours service fee." The drop off day was Monday, which was Memorial Day, so I probably was going to be charged this fee anyway. Seems like a scam to be charged for dropping off the truck early, not late. Everything was done online so there was no "extra work" for anyone to do.Robert W.
Le client n'a pas laissé de commentaire.Robert S.
all was goodDominick C.
Excellent customer service!! Would highly recommend this location to anyone. Thank you!!Elizabeth G.
Excellent experience, easy, and quick. Will definitely rent from this location again. The location owner was great - thanks Mike.Dennis D.
Le client n'a pas laissé de commentaire.Pat I.
Nothing - Excellent Service Received by Mike @ Trannymanfrank B.
When I arrived to pick the truck up there was a service technician there ensuring the fluids were topped off . The 10' foot U Haul truck was in good condition, the whole experience was pleasurable professional. I definitely would recommend U Haul to a friend and reasonably priced. ThanksMichael F.
Le client n'a pas laissé de commentaire.Nicholas F.
Good serviceThomas M.
Michael at your Trannyman location is awesome. Great service! Thank you!PETER C.
I dropped off during closed hrs.Peter M.
Le client n'a pas laissé de commentaire.George H.
You tell customers that look for tranny man when they are going there and not thinking going to see regular u haul signleonard M.
Not much room to pull in, or park, or turn the truck around. Ok otherwise.Mark B.
Le client n'a pas laissé de commentaire.Hanna B.
Le client n'a pas laissé de commentaire.Mark B.
Le client n'a pas laissé de commentaire.gill T.
Le client n'a pas laissé de commentaire.dan C.
Le client n'a pas laissé de commentaire.Alyssa V.
Le client n'a pas laissé de commentaire.Oscar H.
Le client n'a pas laissé de commentaire.William V.
Le client n'a pas laissé de commentaire.Theodore S.
Le client n'a pas laissé de commentaire.Debra S. B.
Owner very helpful and accommodating. A+andy H.
I am not sure you can improve on it, everything was EXCELLENT!!!Jeanne R.
Lights on trailer did not work - had to go to U-Haul dealership for repair got back to shop and light still not working - finally got lights to work at shop cost me an extra 2 hours - no parts on my car where replaced just bad connections on trailerDennis M.
Nothing. Everything is great.Susan S.
Please do not change anythingJOE C.
Nothing, eveything was greatROBERT H.
Le client n'a pas laissé de commentaire.David G.
truck was great (brand new) convenient location salesman very helpful (mike) the only thing that was a little bit of a pain was picking up the truck after hours with the mobile appVito C.
I also had a hand truck and furniture pads on reserve when I placed my reservation. Upon arrival I was told the dealer does not carry any of the access items. I would have chosen a different dealer if that was the case. I had to scramble to get the other items just to make sure I returned the truck within the 6-hour window. Uhaul needs to be clear and make sure their customers get what we are asking for. Why offer these options if you don't know if its available at the dealer or not??? Extremely disappointed.Somia S.
Le client n'a pas laissé de commentaire.Gail C.
Late, waited for hours. Avoid at all cost!Alex S.
The manager was extremely helpful both with the rental and assisting us with directions to our next destination. He even gave us a tutorial on how to use the maps on our phones. This was the cleanest auto repair related store we have ever seen. All representatives should be of this quality!!Tom S.
Excellent experience. Mike was a pleasure to deal with and equipment was impeccable.Stephen P.
Le client n'a pas laissé de commentaire.john S.
Le client n'a pas laissé de commentaire.JOHN B.
Not sure if it was the location's fault, but the blankets that I rented with my truck were not delivered. I had to go to other Uhaul places to find them. Also my contract stated that there was a 1/2 tank of gas when actually there was a little more than one quarter tank. That equates to roughly $20 worth of gas. Thank goodness I took a picture of the dash before I pulled out of the parking lot.Tim A.
Excellent service and equipment.Stephen P.
Trannyman, was very Profesional, Mike was very accommodating and helpful. I will definitely rent a truck from Mike at Tranny man again.Robert W.