Évaluations des clients Transformed Autobody

Overall pleasant experience and felt price for time used and distance was fair. Made my move very easy.

The person I dealt with was more than accommodating, however, when paying for the bill, I used a different card than one used to hold and somehow it never took the 2nd card and now my bank acct is all screwed up. He thought he had it right, they are closed today and I'm stuck

Oil substance on bed of truck

Difficult check in with computer system

Jimmy Smith at the East Petersburg center was incredibly helpful with scheduling and finding me a truck at the last minute for a busy weekend! The folks at Transformed were great as well and made the pickup experience easy and stress free. Will definitely use Uhaul again!

There was some sticky soda looking stuff spilled but would be easy to clean. Looks like someone didn't see it when cleaning it maybe. Not a big deal.

I used the "express online check-in" and it didn't speed up the process at all. Not the fault of this location, but a problem with U-Haul overall. I also couldn't choose a time to pick up the truck, which caused some confusion. Again, a problem with U-Haul, not this location. Staff at this location was friendly and helpful.

Let the customer know the hours of the drop off location and how to do a self return if need be prior to the confirmation of reservation.

Good and helpful people. Prompt and courteous!

The whole process went smooth and quickly. Very courteous, helpful and informative staff.

Rental staff seemed fairly new to the process, in fact, I think he even admitted that it was fairly new to him. Perhaps some more familiarity with products and services would be helpful.