The location is great because it's so close and easy to get to. However, my rental experience had two problems. The truck barely had enough gas when I picked it up. The gas light came on as soon as I pulled out of the parking lot, and I had to fill up right away. The fill-up cost me $104. I was then charged an extra $123 for travel miles, including the miles driven to refuel a truck that wasn't given to me with enough gas. I received no compensation or credit for this. Checking fuel levels before handing out trucks would prevent this. I'd use this location again for the convenience, but I hope you can review the mileage charge.
James R
Customer Reviews for Triveni Supermarket
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was just confused why they charge me for 2 days, since I got the truck around 11am and returned about 7:30 on the same day, I just tought that was like taking advantage.
ANDRE GDid not have hand truck as requested. Need my $7 back. .
LAURIE PWas charged twice! ($125) then ($165).
Mason LTook to long to get the van and I asked for a dolly/hand truck and was given one for a refrigerator that I could not use. The person checking in the van did not even offer to credit my bill. So I paid for something that I did not use. Not happy about that.
cynthia b