Évaluations des clients True Tires & Brakes

Super close to home and easy

The location's proximity to my apartment and my new house was perfect. There is not adequate space to turn the truck around. I had to drive down the side street and back into someone's yard to turn around. The truck was basically on the side of the street when we arrived. The parking lot will not fit more than four sedans. No room for trucks that size.

The customer service didn't exist. I have been 2.30 pm I already paid on line no one was available. They spent 20 min find my order plus I went to an other locations for the truck hand and pad.

drop off point after hours only

The truck was smelly and there were ants crawling all over the vehicle. The ants were not noticeable until I started the engine and they crawled out of every air vent. I was able to get the smell out by simply rolling the windows down. The truck was also missing a windshield wiper on the passenger side. Again not something a customer would typically look for until it starts raining - which it did as soon as I left the parking lot.

No one was there during my Scheduled pick up time. Could not use the app to check in. Client experience was a zero.

Didn't have a great feeling about leaving it there. The key return box was attached to a fence. Seems like it could easily be ripped off. Overall, place looked sketchy.

I had to pick up the key without the location being opened. There was no secured option to leave the lock. I had to throw the lock through the iron screen where the tires are stored.