The Salesperson was awesome,very attentive,professional, knowledgeable and patient.The truck was empty when I got in it. I had to gas up. I thought that I had cleaned the truck but found out that the floor was greasy in some area. I thought the clean up price was $50 like the other Uhaul rental places ,but I was charged $75 and I didn't recieve credit for returning the truck on a quarter tank.
PHYLLIS H
Customer Reviews for Trueline Diagnostics
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent customer service
Bryson CThe agent alleged I was not on the pick up schedule
REGINALD WI paid for a dolly but didn't have one in the uhaul
Preston HIt was very simple to drop off the truck after hours and drop the key in the return key slot.
Sharon BMissing utility dolly
Takira EIt was very difficult to register and check out into this truck.
Ladi KGet very good directions it took me over 2 hours to find the location and then there was no one at the location and had to wait almost an hour for her to get me out the door. It was just not an easy transition.
Melissa M