Customer Reviews for Twisted Phoenix Customs
(U-Haul Neighborhood Dealer)

35 évaluations

707 W Main St   Crestline, OH 44827

(567) 443-4061

Heures

  • Mon–Sun
    Fermé

Services dans cet établissement :

Pour nous contacter

(567) 443-4061

707 W Main St
Crestline, OH 44827

Services dans cet établissement :

Heures

  • Mon–Sun
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Katrina M. 
Évaluation :
5

Nothing trailer worked great well maintained

Kurt D. 
Évaluation :
1

Have never been to Ohio

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia H. 
Évaluation :
4

Too much cursing. Very friendly but a lot of cursing

Christopher R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Andrea C. 
Évaluation :
4

Great experience, I'd highly recommend working with them!

John F. 
Évaluation :
3

The owner wouldn't stop staring at my wife. Very rude and inappropriate

kevin H. 
Évaluation :
1

They need to update their address through Google. I arrived at their old location which was unoccupied. I tried to call them, and I was unable to get through to the business. I eventually found the correct location after going to a different UHaul location, and receiving help from their staff. I would have liked to have returned the truck there, but there would have been an additional fee for the wrong drop off location. I will not be renting from UHaul again.

Bryan J. 
Évaluation :
5

Scott is always very nice. He always seems to go the extra mile when it comes to making sure that we are safe with what we are hauling. I like Scott because he always seems to be available last minute.

CHAD H. 
Évaluation :
5

It was a very nice trailer I would rent it again if I needed it. And very friendly service

Dan M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve G. 
Évaluation :
5

Scott did an amazing job on getting me a truck on short notice. Twisted Phoenix is incredibly easy to work with.

Dave F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary S. 
Évaluation :
5

Had trouble with the 24//7 app so the worker came back in to set it up and helped me pick up the truck.. thank you to the worker at twisted phoenixes

Davod D. 
Évaluation :
1

Someone was there to assist, but they were too busy to return my vehicle before my return time. They told me to drop the key in the box and they would do it later. I returned it before 10am, but the staff checked it in around noon. So they charged me for an extra day of rental and insurance that I never opted in for. Good thing I took photo evidence that is time stamped showing the truck returned at their location. I had a feeling they were going to try and rip me off. You can't trust anyone these days it seems. Poor poor trashy service. Moving is tough enough. Thanks for the awful experience.

Bryan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy S. 
Évaluation :
5

Quick and friendly staff in and out no hassle

Johnathan H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kimberlie B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tammy D. 
Évaluation :
2

I thought I had been over charged but it was actually a credit, I questioned them about it and it was cleared up immediately! Great service!

JUNE P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daryl B. 
Évaluation :
1

Filed a complaint with u haul concerning this location

THAD W. 
Évaluation :
3

The person was helpful but the place was a mess. Office was cluttered and he was playing x-box when I arrived. It was not a very professional-looking place.

KEVIN ERIC C. 
Évaluation :
5

Nice and friendly people will do more business there again

CHAD C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jackie K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
3

Customer service was very friendly and personable. The trailer was available with no issue. I did the online check in which sped up the process of pickup. The facility was fairly easy to find.

Clyde C. 
Évaluation :
1

Well…. This by far was the worst experience I've ever had with uhaul. That hub needs to be removed from that location. I believe someone at corporate should contact me. So I can expound further. You have my email.

JAMES F. 
Évaluation :
5

Everything was great.

Dustin M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NATHAN G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tiffany S. 
Évaluation :
5

The people at my location were pretty cool, easy and willing to help me! I did think it was a bit expensive. The rates during the week are definitely better and it's not fair to raise the rates on weekend. I also think the process for renting one of these online is just annoying cause you try to force your customers to add so much stuff when honestly we just wanna borrow your truck. Great customer service but unfair prices and forcing of equipment.

MARISSA G. 
Non les évaluations ont été soumises pour cet établissement.

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