Évaluations des clients U Sav Auto Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U Sav Auto Center

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Bradley P. le

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Le client n'a pas laissé de commentaire.

Rachel B. le

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No recommendations...great service. Everyone was friendly and helpful.

Kimberly M. le

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I had a hard time trying to return the truck using my phone, but it could be due to it being a very long day, very cold, late at night, etc. Maybe have better instructions on the dropoff box? Or a way to return the truck without having to have an account? I just left the keys and that turned out ok, but I worried a lot about it.

Marie G. le

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Le client n'a pas laissé de commentaire.

Pamela B. le

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The owner was friendly and courteous. Got us going in no time.

nayan H. le

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Unfortunately, the computer system was not working properly. Luckily, the agents were able to deal with that and get us on our way, despite the computer problem. Later, after the computer problem was fixed, a copy of the initial and final contract was emailed.

Laura B. le

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Pricing was way too high

Timothy H. le

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Older building but very friendly and helpful service staff

Tonya V. le

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Le client n'a pas laissé de commentaire.

anne S. le

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Le client n'a pas laissé de commentaire.

James T. le

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Le client n'a pas laissé de commentaire.

Ronald C. le

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I’m getting random emails about I rented a truck from you. Please fix your system so people who do rent get there email NOT random people who don’t! Thank You

Westin B. le

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Customer service was excellent, but the vehicle had me worried. There were several occasions where I didn’t know if it was going to make it.

Robin A. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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Le client n'a pas laissé de commentaire.

John P. le

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Le client n'a pas laissé de commentaire.

BILL T. le

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Le client n'a pas laissé de commentaire.

Brenda M. le

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Excellent service. I reserved online. The staff was very friendly and efficient when I arrived, so I was in and out very quickly. The Van was very nice. If you have any of these Vans to donate to our 501c3 Animal Rescue rescue Please let me know. Thank you.

Kevin D. le

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Le client n'a pas laissé de commentaire.

Jess W. le

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The complete service was excellent.

Keith B. le

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Le client n'a pas laissé de commentaire.

david T. le

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Le client n'a pas laissé de commentaire.

Jordon H. le

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CLEAN THE EQUIPMENT! I reserved a truck at this location and when I inspected the truck it smelled like cannabis. I told the clerk and he told me they rented it to a guy that was moving ‘hemp plants’ and told me that they let it air out and it would be fine. When I got it home and inspected it further I had to sweep buds out of the truck and off the ramp. My storage unit now smells faintly like cannabis and I’m extremely unhappy.

Vesna V. le

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Everything is good!

Oscar V. le

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Again we have used before they are awesome.

WILLIAM S. le

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Accidentally locked keys in truck >> had to call U-Haul Roadside Assistance ~7 times took almost 4 hours Also cost me another $500. Due to delay. It was a manual lock door , started vehicle to cool cab>> closed door >> it locked and couldn’t open>>called RSA>>

Brad K. le

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Le client n'a pas laissé de commentaire.

Douglas H. le

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Le client n'a pas laissé de commentaire.

Jeff H. le

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The crew here went above and beyond to help me. Can't say enough to express my satisfaction

Paul C. le

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Le client n'a pas laissé de commentaire.

Aleta A. le

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Le client n'a pas laissé de commentaire.

Denis G R. le

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Le client n'a pas laissé de commentaire.

Edward F. le

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I can't think of anything else that you could do to improve my experience with my recent rental. Coupons from time to time would be nice. Mr Ed

Sandra F. le

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The employees at this location were great!

SHAYLA C. le

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Le client n'a pas laissé de commentaire.

Amanda D. le

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They were so friendly and helpful. Great location. Night and day compared to my pick up location.

Nora W. le

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Le client n'a pas laissé de commentaire.

Irene G. le

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None

Robert B. le

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Le client n'a pas laissé de commentaire.

Steven E. le

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Le client n'a pas laissé de commentaire.

Gary M. le

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It took one and half hours to complete rental process even though I had already completed the rental application online. the man kept saying that the U-Haul computer system was the problem.

Leonides P. le

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There is nothing more I can say about the location and Mike, who tends the front counter and myself every time I go there. I do business in Kingsport, TN but when it comes to rentals I go to this location. There was a gentleman who helped me with a hitch but don't recall his name. Very knowledgeable and responsible about his work; the type of worker you don't find around this areas anymore.

Jay C. le

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Le client n'a pas laissé de commentaire.

JAMES J. le

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Le client n'a pas laissé de commentaire.

OWEN T. le

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The previous renter of the truck was obviously a smoker because ashes were all inside the truck. Otherwise the truck was comfortable and served our purpose.

Javier D. le

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thank you all service good blasse you

ARTHUR B. le

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Le client n'a pas laissé de commentaire.

DIXIE LEIGH K. le

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Le client n'a pas laissé de commentaire.

Andrew S. le

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Le client n'a pas laissé de commentaire.

J. DAVID S. le

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Le client n'a pas laissé de commentaire.

Rudolph T. le

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Le client n'a pas laissé de commentaire.

brianna B. le

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Alan was so nice to us and took very good care of what we needed. We will definitely be using this U-Haul location again.

Nancy K. le

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Could not have been treated any better ! They were very polite and helpful.

Sheila M. le

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Le client n'a pas laissé de commentaire.

Michele L. le

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Mike and the guys here are very helpful, its nice that they have a repair shop, so if something goes wrong they can fix it before you leave. I did call Mike and tell him about the trailer we dropped off so that they could look at it before it goes out and someone else has an issue with it like my wife did.

Michelle O. le

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Maybe have staff explain how to check the vehicle in and out by cell phone. I was very confused about all that, but it all worked out.

charles D. le

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I was told by U-Haul that the first months storage rent would be free 110.00 is not free!

Kelley L. le

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I had to get a larger truck than the one I reserved because the one I needed/reserved wouldn’t start. Was MORE than a little irritated. I completely understand that it was NOT the location’s fault and I blame uhaul. Extremely unacceptable when I reserved almost a WEEK before my move and showed up right as the store opened. I feel like I should have gotten some type of discount etc from uhaul due to not being able to provide me with what I reserved. But NO ..... probably not going to use uhauls service again. Never been this upset. I feel like if you KNOW someone reserved a truck of a certain size it would be beneficial to have a “backup “ on hand....at another location or something....

ginger R. le

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Had issues about the vehicle not wanting to start to bring it back.. they sent 2 different people to check it out, the 1st person couldn't figure it out. Like the vehicle was on lockdown the antitheft was on. 2nd person when they finally arrived, the vehicle finally started. And went to take it back cause it was back on the full mark only used a 1/4 tank of gas. After having issues with the vehicle not wanting to start wasnt gonna try n stop n shut it off to put 1/4 tank of fuel back in it. Make sure the antitheft doesn't lock up on someone having to rent these vehicles..

ANTHONY S. le

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Great service

joy T. le

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Le client n'a pas laissé de commentaire.

Edward P. le

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Le client n'a pas laissé de commentaire.

Nicole L. le

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Le client n'a pas laissé de commentaire.

David H. le

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It was good to be able to drop off truck and transport carrier during the closed days. Contact with manager by phone was excellent.

KARISA A. le

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Le client n'a pas laissé de commentaire.

Kelli S. le

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Le client n'a pas laissé de commentaire.

SONIA C. le

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The trailer that I was supposed to take was pushed far back into the weeds with tree branches, glass, bolts, and other debris all around it. This weedy area is where U Sav Auto has kept wrecked autos and it it no place for U-Haul equipment. The trailer was old with a roll-up door. There were 5 other 6x12 trailers available that were in much better condition and they were on the paved parking area. I refused to take the old trailer in the weeds. I picked up trailers from this location before and they were never kept in the weedy area. I will be looking for another location when I need to rent a U-Haul in the future.

kevin S. le

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Le client n'a pas laissé de commentaire.

Rebecca C. le

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Everything was great!!! The truck seemed like it could use a front end alignment.

Sean O. le

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Le client n'a pas laissé de commentaire.

William W. le

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Le client n'a pas laissé de commentaire.

Joshua M. le

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Mike Gregg was a fantastic gentleman, and took care of all my needs and made the moving experience and rental a breeze.

Kathleen W. le

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Absolutely fantastic during my transition.

Douglas T. le

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I have used this dealer multiple times. The service here is excellent.

Joseph C. le

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Management was very helpful and friendly.

maurice R. le

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Le client n'a pas laissé de commentaire.

WILLIAM W. le

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Mike has always been courteous and helpful to do business with. Several moving trips into the area from another state, and now with local moves, this is my U-Haul vendor of choice.

ED N. le

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Le client n'a pas laissé de commentaire.

William R. le

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Nothing. Just keep doing what you're doing.

Donald M. le

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Le client n'a pas laissé de commentaire.

JAMIE B. le

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It was raining hard, an I was moving. I weigh 105lbs an had 1 person helping when they could. I was suppose to have the truck back by 1p.m the next day. I called the U- Haul place that morning an told them I was going to be about 3:00p.m. because of the rain. He said can u have it back by 5p.m. today, an I said yes it will be about 3p.m. As I said. He said that's fine. He should have told me I was going to be charged a whole day plus the insurance again, an I would have just taken the truck back by 1:00p.m. Or not killed myself, moving trying to get the truck back, if he would have just told me I was getting charged another day!

Marvin S. le

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Very helpful

Barbara G. le

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Le client n'a pas laissé de commentaire.

JEROME S. le

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Le client n'a pas laissé de commentaire.

Heather G. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Le client n'a pas laissé de commentaire.

Chad G. le

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Managed very well. Nice small town folks.

Heather G. le

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Le client n'a pas laissé de commentaire.

Stewart C. le

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They went above and beyond to help me. This facility will always be my go to location!! Thanks again!

Amanda H. le

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Very friendly and helpful to me.

Marvin S. le

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The truck I got for a one-way rental had 186K miles. I didn't think much of it until the UHaul employee at the receiving end wondered out loud why a truck with that many miles was still in service. Otherwise, the truck worked fine.

PHIL B. le

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Mike was an incredible help.

CHARLES L. le

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Le client n'a pas laissé de commentaire.

Brian R. le

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Le client n'a pas laissé de commentaire.

JOHN P. le

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Le client n'a pas laissé de commentaire.

TIMOTHY S. le

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Le client n'a pas laissé de commentaire.

Taylor W. le

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Le client n'a pas laissé de commentaire.

Jennifer H. le

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Very quick and courteous! Will use them again!

LESLI G. le

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Le client n'a pas laissé de commentaire.

LOIS HAMBSH W. le

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Nothing, it was as smooth at drop off as it was picking up. Thank you all.

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