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Sharon M
Customer Reviews for U Sav Auto Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Super friendly!
Suzanne KGreat service. System was down so we had to do things manually the first day. Fortunately things worked out for the next day when I went back for the auto transport.
Layne EManagers were very helpful!
Paul HEverything was excellent!
Tammie SThe cab smelled of cigarette's , ashes' all through the console ...very nasty for us non smokers. We, the people that rent the trucks, would have to pay a cleaning fee ...but yet the business that we pick up from can rent the trucks out like this....gross.
Jeffrey WFriendly and very helpful
Henry ZEveryone seemed really nice!! They took care of our family needs.
Heather GThe office smelled strongly of cigarettes. Wouldn't tell a business owner how to run their place but maybe consider placing a window to allow customers remain outdoors.
Michael SThe location was not U saw in TN, It was in Carrollton, GA. No one was on site had to call and put on hold was told just to drop the trailer if I could do it by myself. Not good
Harold KJeremy is very professional. I'll use this location for all my rental needs.
Charles RThe gentleman who helped me during pickup and drop off Jeremy was so nice and helpful both times! He made sure I got the truck I wanted to rent and he deserves an amazing kudos! Definitely will recommend this location to others!
April SI have rented a lot of trucks and trailers over the years and this place is the best in the business! I have rented from them 3 or 4 times now and each time was smooth from reservation to return. They have always had a great selection of equipment and are friendly, helpful and efficient. I have no reservation about recommending them. Great experience!
Richard SThe customer service and cleaning crew were friendly and helpful. They took their time to make sure everything was right!
Nova SFirst time renting a UHaul. Very nice and friendly people helped thur the whole process. Anyone needing to rent UHaul I would definitely go to this location.
chris CEverything went very good.
Tamara GFast and easy
William JWe brought our trailer back within one day and the two U-hauls back a day early and still had to pay full price. You would think there would be a discount especially for the one only used for one day.
Jennifer EChecking in to pick up the rental takes forever. Please do something to make it more efficient.
L TExcellent service. Guys are very nice and helpful
Elizabeth cExcellent customer service. Extremely helpful. The gentlemen even hooked up equipment. No problems at all.
Elizabeth cThey was closed when I got there.
LORI RTell clients exactly how to check in on their day off or times closed for pick up of a truck
Daniel Jgreat experience
GREGORY EI think it cost to much
Trina WMake sure there us at least 1/4 tank of gas for any customer picking up a truck.
Ronald RWhen asking for a quote and was given a quote for a different piece of equipment. The price was almost doubled.
Mark LDrop off over the phone was easy with no hassle
Patrick CI get that smoking is still a thing but the location smelled like an ashtray and I couldn't wait to get out of the store. That said, the drop-off experience went well with no problems.
John SEasy Fast and Knowledgeable staff
KEN WJeremy that works at this location is absolutely great! He is extra helpful and goes above/beyond!
Ayla MThey were extremely helpful.
CHARLES HHad to go long distance. The gentleman on the phone told me he would give me 2 extra days for no charge because of the timing of my trip. He lied to me. I am a senior women and was taken advantage of. I don't like being lied to. Will not recommend that location again !!
teresa kThe people made it, thanks
joe wBoth gentlemen were very pleasant and friendly. All my questions were answered without hesitation. I arrived to pick up the uhaul truck, it was ready and I was in and out in a very timely fashion. Merci.
Mark GI was supposed to get 24 blankets they only gave me 11. So when I turned in the truck I got charged for 13 blankets!!!!! I guess it's my fault for trusting them and not double checking
Aaron SOrdered on. Checkin went as expected . Equipment clean.
Richard LThe staff are excellent at this location.
Kurt HA man came in the office from the garage and was very rude and disrespectful, yelling I told you we had nothing to rent. The lady that was helping us tried to explain to him they had 4 26 foot trucks that where not on hold and could be rented. We tried telling him the 1 800 u haul number told us to come here because they had plenty of 26 foot trucks available. Thank goodness for the lady that helped us and rented us a truck with no problem. Gave us the most beat up truck you can imagine. Avoid this location at all costs!!!!
SANDRAMARIE RThis location scammed me on the fuel. They had me sign the paperwork inside before going to check the vehicle, and they inflated the amount of fuel in the truck. I had to add 8,75 gallons of gas for the 28 miles I drive on it. It's not physically possible for me to have used that much fuel.
Jonathan FEveryone was kind, courteous and professional, I will rent again from this location.
Kevin CRien
Michael GVery kind and easy to work with. Everything went very smoothly. Highly recommend U Sav Auto Rental.
Pamela TAwesome customer service!
Matt HWould highly recommend this location. Their team is always so helpful and knowledgeable. I'll definitely be using them for all my Uhaul needs in the future.
Katrina M