DO THE SAME THING!!!!
Chris Mauro
Customer Reviews for U Store Self Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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All good
francscio lopezNothing everything was great
Catherine SamuelsYou guys don't have to do anything. It was easy to do mobile and in person. Thank you guys for making it easy.
Rafael MercadoExcellent customer service by Rachel
JOHN AVOLIOKevin was a nice gentleman and made the process goes smooth. Would definitely recommend to friends and family.
Kamal dbajatSome problems with the system but overall everything went well! Friendly supportive
erick alexandreNo problems except only knew of the location by passing by-tried on line -was told by an agent that reservations should be made at the location?but we didnt know about this location.
evelyn gaughanThey were very professional, courteous and helpful
David TackettNothing everything was pretty much perfect from the van to the customer service it was an easy and seamless transaction and the young lady at the customer service counter was very nice. Would definetly recommend this location and will definetly return for all my uhaul or moving needs in the future. Keep up the great work!!
Vincent MaffeoI was happy with everything
GUY PENNAstaff was extremely helpful under a VERY stressful situation. WOuld recommend to all
ANTOINETE POLITOVery nice people, helpful truck?
Susan BorrielloMy new go too when i am in town
Tony AcostaI liked , but it need some improvement
MICHAEL IBRAHIMRachel was excellent. Very knowledgeable and pleasant. I would definitely recommend this location: I don't think you can do anything to improve service at this location. Thanks
DOMENICK AGNETAEmployees at the pickup location were very helpful and professional. They got me on my way fast and when I returned the vehicle, it was a seamless transaction.
Christopher CaldwellThe lock was very hard to close. There was a smell of exhaust in the cabin. Had to ride with the window open. Steering was very loose.
david pearsonUnfortunately I am not happy with my interaction with U-haul. first when I reserved a truck I was relocated to different location without any notice , I was not informed that size I requested was not available, so I was rebook for less desirable location. when I return my rental , there was an issues with a level of gas , I have to be charged extra , even though I fuel my track, I never pay attention to fuel level at the pick up , lesson learn don't trust anyone. Hopefully don't have to rent a truck again . Thank you .
WOJCIECHARTUR NIEBRZYDOWSKIEverything epic great work Environment greet customer service and great running vehicle I have no problem coming back soon thanks
marcus laureanoNothing! All was perfect!
CY SCHOPPMANNothing the service was great and the lady that helped ( Rachel) was as nice as could be, and the drop off site (Joe) was also as nice as could be.
GIACOMOMICHAEL BUCCINIThe staff is always friendly courteous and accommodating. Prefer this location over the others on Staten Island.
Luis MojicaGreat customer service by the women in the location.
Carlos Alonso MunozVery good
PAUL CAVALLOI was pleasantly surprised by the ease of the whole process, from pickup to dropoff. Highly recommend!!!
Salvatore PalumboExcellent staff, very helpful, with an interest in explaining the best price for me, the customer. Great job.
Christopher SecrestThe truck was full of Sheetrock dust n leaves. All my bags had white dust on them. I guess u guys don't covid clean your trucks.
louis salinari jrVehicle was hardly driving , I felt unsafe driving this vehicle , Definitely lack of maintenance
Mena SalibOnly bad part of our experience was the cleanliness of the car. Broken equipment and steering wheel didn't seem fully aligned. Got the job done but wasn't the most comfy/secure ride.
MANUELALEXANDER ALVARADOEvery body was nice to us
CHRISTINE ADRAGNAThe Driver's side seat belt in the truck we rented doesn't work. It is broken.
RYAN COTTONTeresa and Rachel were very professional and kind and very honest on what to make sure to look out for while renting the truck . Thank you for a smooth and successful journey ....
JOHN DIBERARDINOThe woman who works at this location went above and beyond to help us
Matthew DemartinoThis pick up location was SO far from where I requested.
Sarah CollinsA total nightmare I have been calling about the bills I'm being charged $375 and change when the correct charge is $168.30. Can anybody help? Thank you. RoseMarie Visone
RoseMarie VisoneIn my opinion, the process of picking up the truck through the phone took a long time. It seemed we lost like 15 minutes waiting for the whole process to complete. Overall it was a good experience, but maybe cut out part of the process. Merci!
Richard QuintanaThe location was fine, but the Uhual app to retrieve rental van was clunky and crashed on me. The email instructions to pick up van was a day late.
Patrick KwanThank you for everything. Worked out perfect and I already recommend your location and uhaul in itself. David Rodriguez
David RodriguezThe person who was in the location helped me...He is very kind
Indika Bopearachchigedon