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Mike BuckleyCustomer Reviews for U-Haul Moving & Storage at Allen Rd
Testimonials From Recent Customers
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Friendly staff that is knowledgeable and helpful Would recommend this facility to anyone
Scherer VolvoKeep it simple and fast. Very happy customer.
Cary CarrGreat Team!
kathy shishillaGreat customer service!
Chelsea VinsonExcellent location, professional staff and superior management!
William RussellVery friendly and helpful staff. I would highly recommend you viviting this U-Haul location.
Christopher BeadlesInteractions with staff were always pleasant, with professional and courteous service provided each time. If I have future storage needs, U-Haul Storage will be the place I check first.
ALAN FERGUSON | Expérience généraleEasy in and out. Good customer service, no Hassel and the equipment was in good working order. I would recommend this location to others and use it again if need be.
Anthony MalekEverything went great as planned
Michael SwearingenGreat servic3 from very nice and helpful people.
Ed AdcockWe were greeted with a smile and all was great. It was quick and easy and we we were in and out.
Michelle Maplewould recommend this facility to anyone looking for a secure and well maintained storage for items that you know will be secure and clean. I noticed anytime I visited the facility someone was cleaning the walkways and cleaning. check in and checkout easy and user friendly good alarm system in place to keep your items safe
David Snider | Expérience généraleTop rate class act at this facility. I am renting a public storage unit in VA BCH VA and doesn't come close to Allen Rd. Peoria IL
Kay Padula | Expérience généraleRien
Cosmin OanceaExcellent employees
Larry MadisonIn a word--FANTASTIC!!!
Walter AbelNo complaints
Gregory WashingtonStore clerk was rude and did not apologize for his errors. Overcharged for the Days and equipment
Corey HearnThe people were extremely helpful and addressed any issues I had promptly. I would definitely come back again
Lee Rowe | Premières impressionsMARK IS A VERY PROFESSIONAL INSTALLER PAR EXCELLENT TO NO OTHERS. NOTHING CAN BE DONE TO IMPROVE.
Richard L Ken LasswellMark Woody and all his staff were always so kind and helpful. I also had the pleasure of working with Theresa regarding my account. She was also so very kind and helpful! Awesome team gave me an awesome experience! Merci.
Rachel DeJesus | Expérience généraleThis location was wonderful just a long way from my home, locations closer did not have an appliance dolly
LISA FEINHOLZNothing. It was a great experience. I'm so glad someone told me about this. I had plenty of time to load at my leisure and it was so quick to unload (4 containers in about 3 hours ). It was a fantastic experience
Susan ScalesJessica was very friendly on the phone in scheduling the boxes. Angie did a great job in both placing the containers where we wanted and letting us know when she was arriving for pickup/delivery. The website was about a container short in its recommendation of what we should have used for containers, but we made it work.
Bryan EngelbrechtUntil recently, I've had my long term Ubox Storage @ The Uhaul on Allen Road in Peoria, IL. Mark Woody & Staff are fantastic! I've not utilized additional services beyond storage but highly recommend their multiple service operation to Others seeking great and helpful customer service.
CHRISTOPHER CALLENAs I stated earlier, not sure why I’m getting text messages or emails about moving in when I’ve been here using this unit for almost 2 years now!!
Ky Shaw | Premières impressionsEquipment was clean and ready. But the windshield wipers were frayed and worn out. It made driving in the rain dangerous.
Daryl WilkendorfFriendly staff, easy rental and return
Gordon RoskampThe staff is always awesome and I truly enjoy my many interactions with them all.
derek watsonThe gentleman who helped us get checked in was very friendly and helpful. When we dropped off the truck a lady came out to check on us and when I was having an issue with the app she was available to help.
Greg BallardYour employee is offensive to women. He is very inappropriate and it's annoying.
Kay HayesI had rented your pick up truck paid 60 some dollars tried to call to let you know that I was late one day and now you're charging me $97 just for being one day late and we washed it we cleaned it out. I made sure the gas was in it and then you're also trying to take $139 out so I don't think I would go to this location again yes it may have been my fault for being late but I thought I would only get charge like $20 but not $97 plus another $139 that you guys are trying to take out.
Brenda DunbarNothing wonderful people
Marsha PannellThere was nothing but troubles with this u. Haul order and mix ups and even in 1 day the containers arrived very late and the driver was very rude. I am not happy and I would never recommend this to anyone
Gina VinceBetter rates on fuel and milage for intown usage .
Travis WaldenI had an excellent experience with UHaul and will definitely use them again and highly recommend them.
Barbara PotterAt first it was easy but due to me being laid off work it got difficult for me they couldn't work with me and I even asked about moving to a smaller one till things got better.So I just had to let it go all together thank you.
Lashawn Davis | Expérience généraleVery confusing moving in with mixed messages from staff.
Jason Beverlin | Online Move InPick up was outstanding. Drop off was less so.
Jason BeverlinVery helpful Easy to return Good customer service
David CollinsStaff were amazingly helpful
Donald Jones | Expérience généraleGreat place!
Fernando LopezLonnie was very helpful and friendly. I would recommend Uhaul based entirely on my interaction with him.
Lisa StovallService engine light was on which generally doesn't mean anything too serious, but could make a customer a little uncomfortable if traveling very far. We had no problem.
Todd DavisHighly recommend this storage. I probably cannot ask for anything better! I initially came in with an insurance option, but I dropped the insurance the next month after realizing how secure this storage was. It is that great. I have used this storage for a little more than a year, but I've never had any theft issue. It is very well secured with a gate access, CCTV camera monitoring, alarms, and a disc lock. Also, the storage is very well lit and clean. The rate was very affordable. It was about $50 a month for the smallest storage, but that was all I needed. If you are looking for a storage in Peoria area, I highly recommend this storage.
Hong Moon | Expérience généraleThe advertisement of rental for 19,95 versus the prices per mile feel like very dishonest business. I won't be using U-Haul because of its lack of integrity to advertise pricing honestly.
Angel FrenchThanks to all involved from taking the order to the delivery and my pickup!
Robert CloseNothing great customer service have already referred you to a friend
kathy deckLon was always pleasant and helped make all the moving and storage process much easier.
Darcy Waugh | Expérience généraleBest employees I have ever met,bar none!!!
Steven Nagler | Expérience généraleThe employees were very kind
Monica OrrI hired a mover recommended by by uhaul employee. He said he gets very high rating reviews from all uhaul customer reviews. His name is Randy, sorry I forgot his name, long day. He and his two workers worked at a very good pace and remain that way all day. I have already recommended him to the person who will be moving into the house we sold. I will be using him again in two weeks to move our storage locker contents. I will continue to recommend and his crew.
Mike BowenVery friendly and quick rental assistance.
DAVID BAUMANGuy that helped made it quick and easy dropping it off.
Josh BlazierSame above
Gregory ColeAppreciated staff making the pickup and delivery smooth and fast...especially hooking trailer up for us.
BRIAN MANIGOLDStacey was amazingly kind, patient and helpful.
Donald Jones | Premières impressionsExtremely pleased all the way around with the experience. I left a pair of prescription sunglasses in the van; a member of the team was very helpful in locating them. Always have received stellar service from this location.
Joseph MulcaheyThe staff is very helpful and friendly. In todays world that's really special. Thanks for the great service.
DAVID PETERSON | Premières impressionsThe gentleman helping check vehicles back in was awesome. Great service great location and the free dollys and carts are so helpful
James Tiller | Expérience généraleMark was prompt and did a good job of explaining things to me. The hitch was installed on time and exactly as expected! Thanks for another great experience at this Uhaul!
Philip WattGive Kevin at the store In Peoria Il a Raise, the on Allen rd he made it easy to rent!
GILL AUTOMOTIVERien
Erik DickersonThe black guy working was rude and had attitude for no reason not good for business not friendly at all i just spoke what was needed wasn't friendly at all won't book from thos location again if he is working ,attitude don't work with customer service was showing attitude and was rude to his nice old coworker too
Sarbjit SinghVery nice guys, everything was just like the guys said.
Steven Nagler | Premières impressionsVery friendly
Marsha Pannell | Premières impressionsNO PROBLEMS. THE CLIMATE CONTROLS ARE GREAT
James Washburn | Expérience généraleGreat service and facilities. Blown away!
Lilian Akumu | Premières impressionsRoy and Lonnie are AWESOME!!! Thank you to them and the rest of the staff for all their help and kindness!
DENICE HODAY | Expérience généraleWe highly recommend this U-Haul storage facility. It is kept clean, well-maintained, and we have always felt safe using the facility. It is easy to get the U-Haul trucks backed into the loading dock which is inside so nothing gets wet if it is raining or snowing. They have plenty of quality carts to transport your furniture, boxes, etc to and from the storage units. We used the climate controlled units and the temperature was good with low humidity. The staff is very professional, helpful, and friendly.
Max Becraft | Expérience généraleRoy and the rest of the staff were very nice. Roy was knowledgable in every way! Merci
DENICE HODAY | Premières impressionsThey have put prices themselves I was among 6 other people moving out due to price increase along with no extra amenities being added. I was able to rent at another location within 1 mile for less than my current rent before the increase.
Tracey McIntosh | Expérience généraleHighly Recommen
Demetria Reed | Expérience généralePrices went up 3 times in one year,terrible, regardless, hy way robbery ,
RICHARD HENDERSON | Expérience généraleHave used them for several years to store my college student's belongings during the summer break. Staff is very helpful and the loading docks make it easy to move things into and out of storage.
Gregory Necastro | Expérience généraleThe green plastic tag locking the unit upon move in was unexpected since I did not come prepared with scissors or a knife to cut that. Would be more appropriate to use paper or string for this
Bassil Kherallah | Online Move InThe facility is fine but, you are making it unaffordable for the people who need it. I've had numerous rate increases since renting. In fact today, in the mail, I received a letter notifying me that I would see another rate increase on 6/22. I'm glad I've moved out and won't have to absorb the additional expense. Overall, the staff was always accommodating and helpful.
Lisa Schielien | Expérience généraleThere were a couple of instances where I wanted access outside the available hours. That was my only ever issue with the facility and experience. Everyone was pleasant, positive and helpful. And the facility was always clean and convenient. Should anyone ever ask me I would absolutely recommend.
Scott Hecathorn | Expérience généraleMark and his crew have always been extremely helpful. I have had nothing but good service at the Uhaul on Allen Road. They are the best of the best in my opinion. The facility is well maintained amd theres always enough room for my storage items.
Scott Nicholson | Expérience généraleLonnie was an excellent person and very cheerful he kept a smile on our face
Kimberly bowers | Premières impressionsEveryone is very friendly and the manager Mark really help me with my needs making sure I recieved all the information I needed. This location is just better in my opinion space and just the location itself!
Demetria Reed | Premières impressionsGood place for storage!
Leah Ketay | Premières impressionsThe team at uhall were very helpful in guiding me all the way from storage to removing my stuffs. I appreciated the high professionalism and subject matter expertise that they portrayed.
michael tsopnang | Expérience généraleThis U-Haul provides decent customer services. The building is clean and well lit. Security system is acceptable. I have no complaints.
Leah Ketay | Expérience généraleGreat professional and subject matter experts, well done.
michael tsopnang | Premières impressionsThank you for the free month sorry i hadnt secured a job to keep paying for the storage space but think you have great servce and will reccomend your services
Katherine Schertz | Expérience généraleThe storage area was always very clean and the staff was always friendly and helpful!
darlene lindsey | Expérience généraleThe staff was amazing! The rental process for the truck went flawlessly. When they explained the storage options I was happy. U-Haul does it all. What a great experience and a very polite and professional staff
James Tiller | Premières impressionsAllen Road storage should be the rule that all others should follow. Professional management and staff,Clean and well maintained facility, Restrooms which are Outstanding. Thank you for all the years of excellent service. ASJ.
Ali Jabr | Expérience généraleI had a overall great experience. Everyone was usually very helpful and willing to assist me if I had a problem. Thanks for the opportunity, and hopefully I'll see you soon when I decide to move again.
Renita Bailey | Expérience généraleYes , would recommend.
Henry Slane | Expérience généraleEmployees over all prospectively:) U-haul very Spotless hours very decent. Appreciate everything U-haul with prices as well. Merci.
Valerie Burrows | Expérience généraleThis is my second time renting a storage place here for my daughter (college student). I love this place, it's Clean convenient workers are very nice. Going to be renting one of the trucks in a few months. Glad they have that service too
darlene Gordillo perez | Online Move Inloved the people working there very helpful and nice
Jessica lawler | Premières impressionsI've always had excellent service from Managers Al Jabar and Mark Woody @ the Allen Rd. facility in Peoria, IL. I have recommended the facility to both friends in family when they've been in need of storage. Wendy Mitchell 309-253
Wendy Mitchell | Expérience généraleOnly improvement needed is better lighting inside the individual unit.
cindy closen | Expérience généraleMark Woody is an exceptional Manager and very personable. He assisted me through the duration of my stay and his team was always available for support. Keep up the great work Mark! Chris Wade
Chris Wade | Expérience généraleNice and helpful staff at the location.
SUZAN BEVILL | Premières impressionsI have been treated very good there love it
Demetra Alexander | Premières impressionsGreat storage unit.
April hayes | Premières impressionsGreat facility. Well maintained. Very clean. Highly recommend to everyone I come in contact with
TIMOTHY ANDERSON | Expérience généraleThe manager is very professional.
liesa dugan | Premières impressionsI appreciate Mark's (manager) flexibility and knowledge throughout my household moving/storage process. Him providing additional space in short notice and allowing the loading of a bigger than normal truck in the deck made a significant difference in my customer experience. Also, having all the moving stuff (boxes, tape, etc. ) in stock helped with saving time. I'd recommend this U-Haul branch any time. Only recommendation goes towards making the safety access process bullet proof. When moving my stuff the security system didn't recognize my code. Time was 11 pm and there was no one to get help from. The phone number in the security boxes was useless. The person answering the call did not provide any help. Movers had to take my stuff in their truck and return next day.
Edgar Valdes | Expérience généraleThey are the best in the Business ,that's why I do all my storage and rentals with them❤️👍
Chantay Gray | Expérience généraleOnly had 9t for two days, so far so good.
James Washburn | Premières impressionsIt was pretty busy when I went in, so there was a bit of a wait. My storage locker I was first assigned belonged to someone else. I immediately went back to let them know, and they had to go look for themselves. I was then assigned another storage locker. Besides the eating and the mixup with the lockers. The employees were friendly. Facility was well maintained.
Shane Hudson | Premières impressionsI had no problems - they were always very helpful!
Pat Hurta | Expérience généraleI have been a U Haul customer for many years and yet your computer system didn't send me an email warning about my credit card on file was expiring. Instead your system automatically slapped me with a $23 late fee when no payment was received. I was able to call the store to resolve the matter quickly. However, your computer system needs to flag and warn any customers with expiring credit cards on file before the payment due date to avoid this hassle of reversing the late fee.
ROBIN YAW | Premières impressionsReceptionists very polite:) felt safely full walk throughout!
Valerie Burrows | Premières impressionsMark was a big help. He was very careful to walk me through the security to get into my unit and even stayed late to make sure I could get into the unit. What an asset you have in Mark!
Mike Farraher | Premières impressionsLearning exactly how to access the facility with all the access panels was a multiple step process, but for security it is worth it for sure. I appreciated all the help and accommodations from the whole staff.
Shelly Nickless | Expérience généraleI'm sure I'll be back again
Gail Watson | Expérience généraleThe team in Peoria is top notch. Friendly, helpful, and accommodating!
DAVID BARKER | Expérience généraleMark the manager went above and beyond to take care of issues with the truck that I rented from a different location in Peoria Illinois.
Nancy Lennon | Expérience généraleVery friendly staff
Alyssa Cooke | Premières impressionsGood services
Geniece Birdsong | Premières impressionsEveryone was helpful and the experience for my 1st time was awesome! Hard to find good customer service anywhere these days ! Uhaul is great ! Thanks
tamara luttrell | Premières impressionsAs you know I was there for almost 2yrs. That is my second time there within 3yrs. So the service and the support of the staff that kept me coming back. And as course Al was always ready to help if I had a problem.
eileen cornish | Expérience généraleExtremely helpful and friendly staff! I did not expect units to be so clean and the way it is set up made moving things out of the truck extremely easy.
Maria Basilice | Premières impressionsEveryone was great there! Can't say enough nice things about everyone there especially the store manager!! Awesome place I would highly recommend to everyone!!!
tracy dunn | Premières impressionsI was extremely glad with the services and the gentleman who assisted me.
Carolyn Howard | Premières impressionsOnly reason why I rented from Uhaul again is because of the business professional of Al. He is very friendly and keeps the facility very clean. I tried the other facility on University st in Peoria. The staff were very unprofessional, flirtatious and their facility was not clean.
Tammy Aamir | Online Move InAl is really great to work with. Makes everything easy...
Christopher Ober | Expérience généraleThe General manager Ali is absolutely amazing. I also love that the after hours number reaches him directly for any issues.
JESSICA WATKINS | Premières impressionsVery satisfied overall. Al Jabr is particularly friendly and helpful!
Beck Potucek | Expérience généraleAl is super helpful and helped us with getting set up with storage unit and then also with a truck rental in IN. really appreciate the help!
Michele Settelmyer | Expérience généraleMerci.
Lori Day | Expérience généraleReal nice guy helpful !
Gerri Johnson | Premières impressionsThe manager Al Jabar was always extremely helpful and very customer oriented. This was the 2nd time I rented a storage unit from Peoria UHaul and it was because of the excellent service I received from Mr. Jabar the first time I rented a unit.
Wendy Mitchell | Expérience généraleMr. Jabar was extremely helpful and patient with our combining of two smaller units into one larger one. I continue to be impressed with the level of service and professionalism of this location, and specifically Al Jabar himself. I highly recommend this location for storage of your stuff. At a different location out of town, and not managed by Uhaul, my mother's belongings had mouse droppings and damage to the boxes. Not so with Uhaul. If you've got stuff and you want a fair price as well as clean, secure space, ask for Al Jabar at the Allen Road Uhaul in Peoria, IL.
David Gregory | Expérience généraleThey were very nice and Al was always very understanding!
Sheri Hammitt | Expérience généraleConvenient move in and move out. Staff very helpful. Thank you!
Stephanie Thomas | Expérience généraleHopefully I don't have to move anymore, however if I have to use a storage unit for anything it will be this facility on Allen road. Good job guys, I love your services and thank you again for the up keep of this place.
Maurice Harris | Expérience généraleI stated how much storage I needed. They substituted 2 smaller units and assured me 26 foot truck items would fit. They did not. I had to get 2 additional smaller spaces. Then the manager Al Janbr aid " here is what i am going to do for you. I'm going to give you a free month of storage" I already had a free month as I had also rented a truck
sue anderson | Premières impressionsVery friendly and accommodating.
Ken Kosinski | Expérience généraleThere are some kind of air fresheners plugged into the wall sockets and those spray some stinky flowery smell over all the content of units that are near them. Unfortunately, mine was one of those in the immediate vicinity. Every box and plastic item smelled for weeks after removal. If you must have sprays please ensure that they are scent free!!!!
MANFRED LEONHARDT | Expérience généraleI know the rating system is one through five stars but I would given this U-Haul location 10 stars. Everyone that worked there was very professional very nice and very helpful.
ann bond | Expérience généraleVery clean facility. Well maintained and great staff.
Marco Cozzone | Expérience généraleAl and Mark were extremely helpful and knowledgeable. They took very good care of my Ubox and answered all of my questions.
Scott Nicholson | Premières impressionsThe staff at the facility were extremely helpful. I will definitely use this facility again the next time I move.
Kristina Cadena | Expérience généraleSuper helpful and friendly! Je les recommande fortement!
Geralyn Mulholand | Expérience généraleThe staff was so helpful and the place was always clean and appeared to be well cared for. I was comfortable coming and going! And they had everything that we needed!! Manager was especially nice!
Carl Losey | Expérience généraleNever had a issue and Everyone was very polite and helpful.
patricia Tiff | Expérience généraleIt was very difficult to contact anyone at the local office on Allen Rd via phone. Please make that easier.
JOSEPH Heskett | Expérience généraleAl and his staff are wonderful! It is already stressful enough moving and not knowing if you are not going to have enough space for everything. They are super helpful in making sure you have what you need.
James Bellamy | Premières impressionsPricing could be better but the facility is very nice.
Nicole Douglas-Curtis | Expérience généraleThe young lady that helped me was outstanding.
ann bond | Premières impressionsThe U-haul storage on Allen Road has a wonderful staff. One of the representatives actually walked me through the entire storage process. This included showing me where to type in my code to walking me to my storage locker. They relieved a lot of stress with the entire moving process.
Quinn Wherfel | Premières impressionsAl and his staff were very friendly and professional! We are extremely impressed and from our pleasurable experience would not think of ever using another storage facility in the Peoria area market.
Dennis McGann | Premières impressionsThe young lady that checked me in was friendly and knowledgeable. She explained everything perfectly. The complimentary carts were very helpful. I definitely like the security they have in place for the building and the units. Overall a 5*, A+ experience.
Todd Thompson | Premières impressionsExcellent facility - clean, well-maintained, & easy to access. Staff were very friendly and helpful. Je les recommande fortement!
Terri Patton | Expérience généraleYou made everything so pleasant and easy! Moving is HARD and you were a little shelter from the storm. Thank you! My husband's comment was "they got it going on!! They know what they are doing!" Great job all around and Thank you!!
Carl Losey | Premières impressionsStaff was friendly and efficient. The facility is easy to access and very clean.
Christine Carlson | Premières impressionsAwesome facility and fantastic customer service.
WILLIAM HERMANN | Premières impressionsI thank you guys so much you have been there to help our family out though out these 3 years and now one more 3 month round and we will be saying goodbye for the final time. Your team has become a part of our family. You guys have been so helpful and addressed our every need. This is the best place in town for your storage needs. Lee/Gilmore family
SHARON LEE | Premières impressionsJust was missing a lock in my unit but over all it was super easy.
Jessica Loos | Online Move InVery efficient and good facilities
carla kotowsky | Premières impressionsI’ve never used a service like this before so I was a bit confused and nervous at first but everyone was really nice and helped me through the process.
Mark Milewski | Online Move InThis location was very nice.
Marco Cozzone | Premières impressionsThis is the BEST storage facility. Safe, secure, clean, well-monitored and managed.
Kira Kyle | Expérience généralewish they had a studnet discount!
rohan parambi | Premières impressionsEXCEPTIONAL QUALITY SERVICE AND EQUIPMENT. AL IS THE BEST !!
kathy Smith | Expérience généraleS.O.
Shanan Payton | Premières impressionsMy experience with U-Haul was top notch! The facility was always clean and well maintained. I knew my items were safe and never worried about anything. Al is an extremely nice man and was willing to work with me whenever necessary. I also appreciate the electronic process for reserving a truck, very efficient. Thank you so very much for taking such good care of me! I highly recommend you!!
Selena Furr | Expérience généraleStaff are very patient and helpful.
raghunandhan Darapaneni | Premières impressionsWe needed storage right away, and I was able to set up our unit late at night and have it ready in the morning. We have had a storage unit before and it required a lot of paper work and fees, so this set up was an amazing find.
Sarah Villa | Online Move InWhen I rented the unit, I thought I was automatically billed. I received an email that I was being charged $20 late fee. That was a bit pricy! I wish someone would have reached out to me instead of charging $20 extra for a unit that I am no longer using. It was for my daughter's items because I moved to Georgia and she moved to Indy. She finally got everything out. I paid $64 for 2 weeks storage. Ridiculous!!
ronda elmore | Expérience généraleThe staff at U-Haul Allen Rd. Peoria, IL. are more helpful & friendly than any other U-Haul I have used in the past. They understand what customer service is.
Steven Quinn | Premières impressionsI have been treated with the utmost respect and kindness.
kathy Smith | Premières impressionsManager is such a nice guy!!! Would recommend this place in a second!!!
cari porter | Expérience généraleVery helpful and accommodating. Manager (Al) was extremely friendly and helpful.
EDWARD STEALY | Expérience généraleThank you it was good experience
Samria Khader | Expérience généraleI had a need to get in my unit at 12:15 AM one night late and was unable to access the facility due to the restrictive time schedule. I would like to be able to access anytime since it is controlled and under video surveillance. Other than that it was a great experience. Al was very friendly and helpful, as was his staff.
John Frye | Expérience généraleThis is the safest, cleanest, most affordable, and friendliest storage facility I’ve found.
Kira Kyle | Premières impressionsThe staff was very courteous and helpful. Never had an issue my time there. If I need to ever store things again, I will return to Al and his wonderful staff.
Kimberly Montgomery | Expérience généraleThe general manager Al Jabr here is possibly your best employee. He is extremely kind and helpful. I was actual sad to close out my storage units because of how friendly and helpful he is. He even tried to get ahold of another manager to ask about a refund for that manager renting me a trailer with a flat. He takes pride in what he does and it shows. The facility is well maintained too. The one in Georgia I rented that flat tire trailer had razor blades on the ground and junk all over. Never at Al's store. 100 % satisfied with my storage.
Matthew Vanausdall | Expérience généraleAl is a first class Mgr. Moving is stressful and ours was multiple moves to get to a new house. Al is a sea of calm. Knows his stuff - you're lucky to have him.
mark swanson | Expérience généraleStaff was knowledgeable and helpful and answered all my questions. Manager was terrific
Richard Obert | Premières impressionsOur unit was clean and convenient. This worked out very well for us. Merci.
THOMAS SAUDER | Expérience généraleClean, safe, friendly
Kira Kyle | Premières impressionsManager Al was very helpful
Richard Obert | Premières impressionsVery nice people ,very clean , very new appearing.
JOHN TRIEBEL | Premières impressionsStaff is extremely nice and helpful.
Dustin Funk | Premières impressionsExcellent service and facilities!
Ryan Funk | Expérience généraleVery clean facility and climate is spot on to keep contents dry and smell free.
MANFRED LEONHARDT | Premières impressionsAl is an excellent representation of u haul class
Joyce Moore | Premières impressionsAl was especially helpful and very professional. He is a credit to this company.
GERALYN MULHOLAND | Expérience généraleEverything about this location was fantastic. I will use it again if I need additional storage in the future.
Kira Kyle | Expérience généraleI went in and reserved a unit with Al. He showed me the unit and was very easy to to work with. Went in yesterday to pay and move some stuff in. The girl working the counter said I did not have a reservation. I said I had talked to Al on phone twice and he said my unit was reserved. She put me in a unit way in back and said mine was no longer available. I then walked by unit reserved and saw that it was! She blamed Al and seemed put out to change my paperwork. She also did not show me how to work alarm. She provided poor customer service to someone who has never rented a unit.
linda murphy | Premières impressionsAL,does a excellent job with his U-Haul Center, it's always clean and a friendly staff. Harry Mutz Customer.
harry mutz | Premières impressionsOutside of the Hiccup of staff not following through and closing the account on the weekend we vacated our unit, we Had a good experience. We appreciated the climate control and garage bays.
Jason Olmstead | Expérience généraleI was impressed how clean the unit was! Thank you!
THOMAS SAUDER | Premières impressionsFriendly associates, fast service. Overall, an outstanding experience!!!
richard MAURER | Premières impressionsEvery staff member is incredibly knowledgeable, professional and patient. They all go above and beyond for each customer and display a kindness that is rare in today's society. I highly recommend, and often do, this particular location to everyone of my friends, family and even strangers! Merci.
Shelley Vancleave | Expérience généraleNeeded to have more staff. Only one man running the front of the store. Took a while to be helped.
Samuel Chadwick | Premières impressionsAl is an outstand manager and goes above and beyond to make this facility top notch !
STEVEN WEBER MY SECRET GARDEN | Premières impressionsI have never met friendlier people. Al is so nice and easy to deal with. I would absolutely recommend anyone looking for storage to use their facilities.
Sara Taylor | Expérience généraleThe staff was extremely helpful, facility was clean. Merci
Theresa Gustafson | Expérience généraleFriendly front desk experience; units clean; equipment to move items into the units very helpful.
Kay Padula | Premières impressionsMy one complaint is the downward slope in the storage garage. When loading and unloading into a car, it is very hard to keep the wheeled cart in place.
Reithel Mercer | Expérience généraleThe facility is immaculate, your rep at the counter was beyond helpful and personable, and the offer came exactly when I was looking for a storage solution. Thus far I couldn't be happier.
Chris Clardy | Premières impressionsThis facility is well maintained, well lit, secure & has great carts to move your items in & out of unit. Al, the manager, is helpful, friendly, & knowledgeable. The indoor loading dock is super good.
Max Becraft | Expérience généraleClean and very well maintained facility
Gwendolyn Richmond | Premières impressionsAl was great and very accommodating. Dropped my first stuff off today. Well lit aisles and very clean.
JOHN HINNEN | Premières impressionsAl is a very very honest and caring person. I would extremely recommend him and his u-haul services to everyone. A++++++++
HESSAM HOSSEINI | Premières impressionsMy movers from Allied said this U-Haul was the best they have ever seen. And they have seen quite a few. Great business to work with. A+++
Stephen Lasley | Expérience généraleNice clean, easy access units.
Mike Mitchell | Premières impressionsExcellent secure facility, well maintained, friendly and helpful staff.
Ted Johnson | Expérience généraleExtremely helpful and courteous
James Moore | Premières impressionsOverall, an excellent experience. Individuals were helpful, knowledgeable, courteous and friendly. Thanks
Christine EVERETT | Expérience généraleExcellent
Tyanna Reddick | Expérience généraleVery helpful employees
tonayasia seiber | Expérience généraleExcellent service!
Selena Furr | Premières impressionsVery friendly staff
renee L Wadley | Expérience généraleExcellent customer service
Gabriel Boateng | Expérience généraleAll good. Mr Jabr is very helpful and reasonable.
Chris Caras | Expérience généraleGreat place !!! Everyone was so helpful
Dowling Emma | Expérience généralegood product
John Riter | Expérience généraleGreat facility and superb staff!
david miller | Expérience généraleI paid for a full month and I got my stuff out of the storage unit on Aug 17, 2019 but I did not get any refund for the rest of the month and that is not something good about U-Haul.
Ali Shahbazi mastan abad | Expérience généraleLocation facility and staff were all excellent
Ida Walton | Premières impressionsExcellent Facility!
Nathaniel Riehl | Expérience généraleStaff had record of cube reserved two weeks ahead of time but nothing was ready when I arrived. Only employee on premises did not want to help and was extremely rude. She should be fired.
Darrell mcconnell | Expérience généralePersonal very helpful and nice Very clean
Kenneth Bittner | Premières impressionsGreat facility and staff.
Christopher Chadwick | Expérience généraleEverything was great
Christopher Chadwick | Premières impressionsAucun
Christine EVERETT | Premières impressionsAl. the owner is probably one of the nicest guys I have ever done business with.
Richard Decker | Expérience généraleI was very happy with the U-Haul Storage Facility. I used the it for 3 1/2 years and would definitely use it again should the need arise. It was secure, well lit, clean and nicely maintained.
KATHY NIXON | Expérience généraleNeed a fast-path counter available where you can quickly purchase boxes and other supplies. One shouldn't have to wait behind those checking in/out on equipment rentals to buy supplies.
Randall Christenberry | Expérience généralebeau travail
craig mitchell | Expérience généraleAucun
Diane Spinella | Expérience généraleSuper friendly and knowledgeable! Very thorough walk through of procedures and features.
Merry Wehrle | Premières impressionsOffice staff was amazing!
john sanford | Expérience généraleExcellent service - Al is always helpful and great to work with.
James DeLaurenti | Expérience généraleAl was super personable and helpful. Storage was very clean and secure.
Douglas Tankersley | Premières impressionsThis is my second year using this company for my daughter storage needs over the summer. I was impressed with their service the first time which made this year a no brainer for us to return .
Sharon Lee | Premières impressionsThe nicest people ever! Very friendly, nice, thorough. Very clean. I wish i would have gone to this specific location first. Absolutely the best customer service. 5 stars for me!
Serina Duncan | Premières impressionsThank You for making my stay in the storage awsome!!! Very clean and convenient.
Carol Mccaston | Expérience généralebeau travail
craig mitchell | Premières impressionsThey were very helpful.
Tanika Deboer | Premières impressionsThe place was awesome. Al runs a tight ship. Staff was well-trained, friendly and helpful. Place was spotless. Restrooms were cleaner than most I've seen in fine restaurants. Huge thumbs up!
Greg Neaveill | Expérience généraleVery friendly and helpful staff. Excellent facility.
shaun burton | Premières impressionsPerfect!
Jordan Payne | Expérience généraleVery friendly and competent.
david miller | Premières impressionsAwesome service, Glad I chose this Uhaul Storage!!
Todd Abraham | Premières impressionsAl and every employee were very accommodating and kind. This store is a gem.
ebony walker | Expérience généraleWonderful facility. Very clean, friendly staff.
Dan Pelissero | Expérience généraleLove this facility. Very secure and clean.
Keith Hays | Premières impressionsJust love the service I always receive from Al and the other staff. The storage facility is always clean. I wouldn't go anywhere else.
Andrea Simmons | Premières impressionsThe only thing that I did not like was the wait to unload!! Al was very helpful and kind!!! Thank you Al!!
michael little | Premières impressionsI was given a free month's rental of a storage unit when I rented a cargo van yesterday. I came in, filled out and signed my contract. Easy peasy! My stuff is stored.
Rachel DeJesus | Premières impressionsStaff was very helpful. We arrived near end of business hours and began unloading truck into storage unit. Security alarm went off several times despite being checked-in. This should be addressed.
CHRIS NELSON | RéservationIt was so nice to have all of my belongings so well taken care of and so secure.
MARSHA OATMAN | Expérience généraleThe attendant was very thorough and helpful
renee L Wadley | Premières impressionsMichelle was wonderful and extremely helpful! She was able to find us a rental van and a storage unit that fit our needs.
Starr Baize | Premières impressionsI truly appreciated everything, AL thx ALOT
Shanda Payton | Expérience généraleThanks
Andrew St. Clair | Expérience généraleThe facility charged extra if you wanted to get in after hours. The facility also charges an entire month ahead of time but if you close out your account early, you do not get your money back. Upset
Michael Murphy | Expérience généraleVery good experience
JOHN SHELLY | RéservationVery easy to check in. Very friendly. Great facility. Has everything you need
Dan Pelissero | RéservationBEST STORAGE EVER PEOPLE WERE VERY HELPFUL COURTEOUS KIND !I WOULD RECOMMEND THEM TO EVERYONE!! THANK YOU SO MUCH! Mrs SOMMERVILLE HAVE A GREAT DAY!
Doris Sommerville | Expérience généraleGreat services, and your associates were very curtious, informative and helpful. Thsnks.
Michael Wilks | RéservationExcellent facility!! We highly recommend it. It has carts available to easily move your items to the individual unit and loading docks inside to back up different size trucks out of the weather.
Max Becraft | Expérience généraleThe facility is always super clean and well lighted, and the staff is an example of excellence.
FABIOLA CORDOVA | Expérience généraleAl and the rest of the staff were wonderful! They were very helpful and made sure I had everything that was needed.
kimberly mcghee | Expérience généraleBoth times we were there the staff were courteous, helpful, and had a smile for us. Thanks, Rich & Robert
Rich Kraybill | Expérience généraleThis facility is very clean and well kept. The parking lot is free of debris. The employees are friendly & helpful. This would be my first choice if I needed storage again.
Marian Hender | Expérience généraleAl the manager and his staff are fabulous. They were supportive, helpful and just all around great! No matter what came up, glitches on timing, storage issues or any other problem they were incredile
Shirley Ackerman Bethel | Expérience généraleFor the last two summers this has been a great experience. While this facility involves a farther drive for us, it's worth it to have a clean, secure, climate-controlled in pace to store our things.
Richard Cawood | Expérience généralePro's every step of the way. Facility clean and we'll lighted. Access was secure and easy to work. Will be there next spring.
jason kessler | Expérience généraleThe storage was perfect. I only had one problem. I wish that I could have suspended my rental when we moved everything out.
VIRGIL MARSHALL | Expérience généraleUsed many Uhaul centers over the last couple of years, this center has by far the best customer service, and is a clean store
jennifer terasa | RéservationI am very satisfied with my experience at uhaul on Allen road in Peoria. Al and his crew were very helpful and polite. The facility was very accommodating yet secure. 5 STARS!
Steve Hudson | Expérience généraleAll of the people at the U-Haul were very nice especially Ail If I ever need any thing else I will go right back to U-Haul
john johnson | Expérience généraleNice clean facility very handy
Mark Lauffer | Expérience généraleExcellent staff.
Jerome Sanderson | Expérience générale