Customer Reviews for U-Haul Moving & Storage at Manchester Airport

1 550 évaluations

451 S River Rd   Bedford, NH 03110
(Former costal lumber yard)

(603) 836-0312

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(603) 836-0312

451 S River Rd
Bedford, NH 03110
(Former costal lumber yard)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

100 % would use this service again! Great communication on our UBOX. Nothing shifted or moved in the UBOX travelling 1200 miles.

James McDonald 
Évaluation :
5

The minute we walked in the building we were greeted by the staff. Every item was easily found . Store was extremely clean and organized. Trailers and units were also very clean. Staff very professional and friendly. Thank you Gladysz Family

DANIEL GLADYSZ  |  Premières impressions 
Évaluation :
4

Don't have the F'ing gas gauge near empty when I rent it out to get to my destination! I had to fill it up before I got on my way, and then again before I returned it. That's very inconvenient. Clean the vehicle, it had wrappers and things in it, I presume from the previous rental. Check the brakes, they're squishy.

Philip Morano 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond Allen  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Khenndra Rodriguez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George Fisher 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bridget Paquette 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline Burke 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Al Flores 
Évaluation :
3

Highly suggest you cut out the answering service if you want to ensure your customers are informed and satisfied. Not a good experience due to call center provider giving inaccurate information which cost client $50 in unneeded expenses.

James DiBurro 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwin Pugsley 
Évaluation :
3

Le client n'a pas laissé de commentaire.

HASSEN MEDIOUNI 
Évaluation :
3

I was not made aware it would be 2 smaller storage units instead of one. When I opened both units it set off an alarm scaring me. There was also dead bees and flys inside the unit which makes me worry it's easy to get bugs in the unit

MEGAN ROBICHAUD  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica Henderson 
Évaluation :
5

Nothing!! Great service!

chris thorne 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corey Adams  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Kuhn 
Évaluation :
5

Not sure checked me out for the final time and inspected my unit. He did a great job and made it quick and easy.

David Warble  |  Expérience générale 
Évaluation :
5

The rachets for the front tire straps on the trailer were almost inoperable from rust. I've had this issue before when renting a car transport trailer. Spraying the rachets with a lubricant after each rental should be part of the equipment check, if it isn't already.

Robert McCarthy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT ANTONUCCI 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Putnam 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn Benoit  |  Expérience générale 
Évaluation :
5

Tara was very helpful in assisting all my moving needs. Will rent here again!

krista lake 
Évaluation :
5

Amazing customer service all the way around!!!

Angela hook 
Évaluation :
4

veery nice people

David Townson 
Évaluation :
5

We rented a storage room, and the next day we rented a truck for moving things there. Making the arrangements online was easy and the staff was very cordial. The room was neat and clean and they were able to change rooms when we decided we needed a larger room. And because we rented a truck we got an extra month of free storage on top of the initial free month we had because we had rented a truck to drive up from Florida. Very pleased with the service.

JOHN CROES  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina Lyles  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah Donovan 
Évaluation :
5

WOULD HIGHLY RECOMMEND THIS LOCATION

ROBERT BARRY 
Évaluation :
3

I rented 2 units. One of them the price went up without letting me know. Have constantly emailed the manager or have asked to have her call me & i dont get a response back. Finally gave up & moved out. Front desk is always rude especially over the phone.

Ivelisse NunezCortes  |  Expérience générale 
Évaluation :
3

I rented 2 units. One of them the price went up without letting me know. Have constantly emailed the manager or have asked to have her call me & i dont get a response back. Finally gave up & moved out. Front desk is always rude especially over the phone.

Ivelisse NunezCortes  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Woznica 
Évaluation :
5

In the past two weeks, I've worked with Sam and Kristina at the Bedford location. Both have been very helpful and professional. The other employees I've working with at this location have also been very helpful I just don't know all of their names, unfortunately. I have worked with Tara in the past and she is also professional, helpful and great to work with. This location's employees are a definite asset to U-Haul!!!

Elizabeth Thummel 
Évaluation :
5

We had to wait for them to take the vehicle out of the line. Because we weren't able to get the vehicle out We had a van in front of the front and the back. So we had to wait.

cathy noiles 
Évaluation :
5

Create customer service both in NH and FL. Very responsive and even got us movers to help unload within 3 hours of calling!

Todd Nowalk 
Évaluation :
5

Friendly employees also very knowledgeable

Thomas Gorman 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angela Garozzo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kan Mun  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dana Catanzano 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john diaz 
Évaluation :
5

The two woman that helped me on Saturday were wonderful....extremely helpful and pleasant. Thank you, Tim Arel

TIMOTHY AREL  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric McAvinew 
Évaluation :
3

The girl at the desk wasn't friendly, she kept sending the pictures to my wife's phone not my phone when I had given her my phone number to send them to. The pictures that were sent of the condition of the truck we not current they were several days old. I took new pictures to ensure that the pictures were exactly the actual condition of the truck when I was picking it up. It seem3ed to be a big deal that I wanted accurate documentation of the condition of the truck. This location is convenient to where I was moving from and near friend's It wasn't a pleasant experience picking up or dropping off the truck. I do not like how you now have pads and hand trucks attached inside the truck as it took space away from utilizing inside the truck

Denice Sullivan 
Évaluation :
5

Excellent customer service!

Steven Rochford  |  Expérience générale 
Évaluation :
5

Recommend this location. Helpful staff.

Theodore Jacobs 
Évaluation :
3

The staff were friendly and helpful, but didn't follow through with what they said. This created several issues with getting more boxes and having them be on the same order. Plus, when more boxes were ordered, I told them I did not need any more furniture pads. When the additional boxes came, there were so many pads that I didn't need. I was told my choice was to bring 2-3 dozen heavy bags of pads to Uhaul or ship them with the containers. As my car had already shipped, I had no choice. I ended up shipping a Ubox half filled with unused furniture pads. Because of that, not getting accurate guidance on the number of boxes I needed, the extra cost and confusion with adding more boxes, I'm would not recommend Ubox

Celeste Chandonnet 
Évaluation :
5

Put better seats in the large trucks. The seat I had was too low and felt like I was sitting in a bucket.

CHARLES Foster 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia Wolley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy Krol  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Perkins 
Évaluation :
5

This was an excellent experience in every aspect!

RAYMOND MOORHEAD  |  Expérience générale 
Évaluation :
5

Great customer service from start to finish!

Eduardo Hurtado 
Évaluation :
5

Krista was very helpful and the energy at this location is warm and welcoming as soon as you walk through the doors. Will definitely rent from here again 

Rebecca Warriner 
Évaluation :
5

Tara is great and the facility is always in mint condition.

MARIAH MAINGUY  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MIRANDA ADAMS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elaine Bonitatibus  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN LOGAN 
Évaluation :
4

Reserved 2 furniture dollies with my trailer rental online. When I arrived to pick everything up I was told the location was out. They said that the system doesn't track those things because they have no tracking numbers. I ended up having to buy 2 because my job would have been impossible without the dollies. Frustrating and bordering on bait-and-switch. Employees were nice and capable, location was clean and well organized

JON PINCHES 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theodore Jacobs 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joshua multhaup 
Évaluation :
5

Le client n'a pas laissé de commentaire.

yves demers 
Évaluation :
5

To many text and emails,

Steven Ryan 
Évaluation :
5

Staff is unbelievably helpful. So kind and positive. Made the process of rental unit so easy to sign up. Place has a feeling of safety. Happy I drove by 2 other facilities and used uhaul. Rita

RITA BARRETT  |  Premières impressions 
Évaluation :
5

I don't have any complaints whatsoever. This was my second time for renting a spot. I plan to rent a space again in September of 2024.

Pauline Proulx  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY WRIGHT  |  Expérience générale 
Évaluation :
5

The price and the staff was great

LORRIE hazzard  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nancy Bardsley  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NANCY CRONIN  |  Premières impressions 
Évaluation :
5

Brunswick staff was very helpful. Because of an issue at our new house, we had to store our belongings for a month longer than we planned. They stayed in touch and were outstanding when we finally did come and pick up our stuff!

Marvin Preston 
Évaluation :
5

The experience was very good.

William Monahan 
Évaluation :
5

Thank you Tara for your service

ADIL KHAYA 
Évaluation :
5

Uhaul did an excellent job! Managed to give me dates for delivery and pickup (both locations) that worked with my schedule. Staff on the phones and in-person were pleasant and efficient. They really know what they are doing moving those boxes around! For delivery and pickup, they had to put chains on their forklift vehicle due to ice and snow. No problem for them! Service could not have been better - day or two before I got calls to confirm action, and timely followup on day something was going to be done. I would definitely recommend them. I went from VT to WA in the winter, so they had some challenges!

Sharon Thomas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN CRABTREE 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gordon Karr 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES foster 
Évaluation :
5

Everyone there were professional, friendly and helpful.

eugene bartholomew  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN WEBSTER 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brenda Douglas 
Évaluation :
5

A week later and I'm back again and rented a 6x12 trailer with a ramp....what a nice and well built trailer, it was well maintained and worked great for my purposes. Once again both Sam M. and Krista L were very helpful, professional, and polite and the young man that hooked up my trailer and verified the light operation was a great help! That being said it is obvious that they are all short handed at their location and they are all doing the work of multiple people so give them a bit of a break and be patient and all will go well! Thanks Again- Steve N Deerfield, NH

Stephen Nogueira 
Évaluation :
4

I have not rented a truck in a long time so I did not know what to expect but my experience at this Bedford, NH U-Haul location was a positive one. I work in Merrimack so this large "Hub" for a U-Haul location is very convenient for me. Both Sam M. and Krista L were very helpful, professional, and polite! That being said it is obvious that they are short handed at their location and they are both doing the work of multiple people so give them a bit of a break and be patient and all will go well! The 26ft Ford F650 box van that I rented had a bit of an intermittent hop in the drivers side wheel/tire assy. so I suspect a tire balance/wheel issue and I mentioned it to Sam so they could take a look at it. Other than that the truck did the trick for what I needed it for. My only wish would be a lower cost per mile rate!!!!! Thanks Again- Steve N Deerfield, NH

Steve Nogueira 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Woodly Deseme 
Évaluation :
5

Store crew is amazing. Very helpful

Derek Famulari 
Évaluation :
5

Very happy with customer service in both NH and Florida. Easy move of goods.

Jean and James Foley 
Évaluation :
5

The manager on site, Tara, is excellent. Professional, respectful, knowledgeable and kind.

DebraK Klingsporn  |  Expérience générale 
Évaluation :
5

The cargo straps that you sell at your stores - they do not work in your trucks - ? I would think by now a company that rents trucks should sell straps that are actually able to hold cargo in place on to the strapping in the body of ghe trucks ??? Also the I haul app is outdated and not kept up to record - three occasions now have had problems with reservations since I began using the app - only a few months ago - this morning a truck I reserved for two days on line was not available for two days - and needed to be returned today - twice I have reserved a truck and arrived at the location and no trucks were available at all - one time a truck was reserving in Bedford NH was reserved in Bedford Ohio - ??

Jay Gladstone 
Évaluation :
5

Sam and her staff are super good. They come together to help each other, and it is so nice to see "the good vibe," in her store. Service is good as well.

Frances Wawrzynek  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

roy khayat 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD SEMONS  |  Expérience générale 
Évaluation :
1

Terrible, i am requesting a refund for how poor the service was 1. I rented the truck and was told it had less than a 1/4 talk of gas, so i would need to stop at a gas station right away 2. The truck was filthy, (steering wheel and seats were sticky) I had to pull over and clean the inside of the windshield just so i could see safely 3. There was no ramp to bring items into the truck, after i rented it i was told this is standard?? I would like a refund on this rental, it was not even close to satisfactory

fred morris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arun Kumar Ankam 
Évaluation :
4

Only thing I forgot to note when I dropped the tow dolly off. The air pressure was very low in one of the tires. 19psi. The other side was over 50psi. Had someone not pointed it out to me... I might have had a tire blow out on the ride back with the car. I did pump it up over 40psi before the battery in my pump ran out.

Eric Lynch 
Évaluation :
5

Nothing. Everyone was great

Derek Famulari 
Évaluation :
2

Le client n'a pas laissé de commentaire.

george beaudoin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dominic Fazio 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANE SCHOFIELD  |  Expérience générale 
Évaluation :
5

No 24 hour access, other than that. Excellent storage rental facility.

Sean Knight  |  Expérience générale 
Évaluation :
5

This is my second time with this storage location and it's hands down perfect. I'll keep going to this one for all my needs.

Cassandra Johnson  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DAVID MARINKOV 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Kaczanowski 
Évaluation :
5

Everything it’s well managed by everyone

Edisson Erazo 
Évaluation :
5

Everything met expectations. No improvement necessary

Otto Meier 
Évaluation :
5

The customer service for this location is professional and pleasant to deal with it. Their equipment is always clean and ready to go when you need them. Merci.

Hector Vicente 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott Gates 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN DONAHUE 
Évaluation :
5

Perfect, easy and pleasant to do business with.

jerry mayotte 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Turgeon  |  Expérience générale 
Évaluation :
5

Staff was friendly, informed and professional.

Robert McIntosh 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Roman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Cronin 
Évaluation :
1

We returned our truck with gas above the amount it was given to us. Stupidly on our part, we allowed the employee to check our truck without us waiting while they checked in other trucks before us. I later saw they charged us a gas refill fee when we both know for a fact the gas wasn't below the level given to us. In over a decade of renting from uhaul this has never happened and when we called to ask about it, they wouldn't budge on it. Even though we only drove 12 miles with it as proven on their end, and have proof of receipt of the 3 gallons of gas we put into it. They still somehow said we had to pay for 2 more gallons of gas and a refill fee. Take a picture with a time stamp of your gas level and stand there and wait for them to check your vehicle return. I won't return to this location ever again.

Samira Ann Seibaa 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Riley Jr 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bianca Mixco  |  Expérience générale 
Évaluation :
1

Customer service was horrible

Ashley Rennell 
Évaluation :
5

Great Experience. Very friendly staff 🎉🎉

Bobby Drouin  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMY MILLER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carla Tremblay 
Évaluation :
5

Excellent service à la clientèle

Lukas Labedzki 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darren Campbell 
Évaluation :
4

Email receipts promptly. Still waiting for my receipt to be emailed... Turned the truck in 24 hrs ago... tick tock yawn

Jerry Kilgore 
Évaluation :
5

Nothing needs to be improved

Cindy Glosser 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Al Flores  |  Premières impressions 
Évaluation :
5

Zach was great to work with!

Sam Marsh 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley Hanson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Caren Machado 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heidi Jeffrey 
Évaluation :
5

Excellent 👌

SAMUEL HOWE 
Évaluation :
3

Everything was great but the price for less than 50 miles should be cheaper. Just saying

James Port 
Évaluation :
5

Awesome customer service and convenient pick up / drop off

Zach Whipple 
Évaluation :
5

As far as i know everything has been great with me haven't had any issues with dz location. I can't say d same to d one on South willow st that's a different story

Edisson Erazo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin Murphy 
Évaluation :
3

1) arrival of my ubox, for packing, was right on time and without incident, driver very friendly, efficient, helpful 2) pickup of my ubox for shipment was right on time, without incident, driver helpful, efficient 3) arrival of my ubox for unpacking was 1 day late, then many hours later than promised on delivery; drivers helpful, efficent, friendly 4) pickup of my empty ubox 2 Full Weeks later than promised, required MANY calls to get it picked up(my HOA was angry!!); finally driver arrived (hours late), picked up without incident; driver friendly, helpful, efficient

Sharon Botting 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe Wang 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina Ceesay  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina Ceesay 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ED Deely  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ubaldo Deleon 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Crystallynn Henson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David LePage 
Évaluation :
5

We were impressed by the professionalism of Tara Mardones in our past experiance here and were hoping when we retuned she would be working there still. She was, and helped us with all out storage neeeds for this fall helping us find the best location for our needs.. She is an asset to your company!!! Merci

Jonathan Fudala  |  Premières impressions 
Évaluation :
5

Thankful for this locations team

Bianca Mixco  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pauline Proulx  |  Premières impressions 
Évaluation :
5

Would be nice if you could be put on waitlist for RV storage instead of having to call every day and constantly check web page for availability

Randy Lawson  |  Premières impressions 
Évaluation :
5

Everything was easy and as expected and they offer full insurance on my belongings!

JUSTIN HUGHES  |  Premières impressions 
Évaluation :
5

Great place! Great staff!

MARY DAVIS  |  Expérience générale 
Évaluation :
5

Krista has gone above and beyond to help. I couldn't have done it without her. And the staff as well.

PATRICIA NIEVES  |  Premières impressions 
Évaluation :
5

Manager is kind and extremely helpful. She does her very best to make your experience as easy and painless as possible. Nothing but a positive experience. Je les recommande fortement. 

Sherri Champagne  |  Expérience générale 
Évaluation :
4

Issues with the app and online check in

ELAINE-MARIE BONITATIBUS  |  Premières impressions 
Évaluation :
4

The truck I was driving gave me a hard time I got stuck at home and at the gas station trying to turn the key it took 10 minutes to get the key to turn both times and when I called to try to talk to someone about it the next day the person hung up ... I did not speak rudely of get angry in any way was just trying to understand why the truck did that and then was asking if I could get a final cost but was told that I needed to go to the email. I find that an inconvenience if I have questions about my charges I like U-haul and have used them in the past with not a problem , so if your company has changed its courtesy police I would be greatly disappointed ☹️

Debra Trinidad  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond Burke  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Lemon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARI YEPEZ LUCIN  |  Premières impressions 
Évaluation :
5

It was easy to set up . It was a pleasure working with Kristen . She was very knowledgeable .She showed us the unit and how the access to the building worked and how to lock the storage unit correctly . She likes what does. Easy to tell that when talking and interacting with her .

HOLLY LUKAS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVE AMORELLO  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nathaniel Roxo  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Seitveli Asanov  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy Shack  |  Expérience générale 
Évaluation :
5

The girls were great and professional

CHRISTOPHER CLEARY  |  Premières impressions 
Évaluation :
5

I have utilized U-HAUL several times for storage and transportation, and, I am always most satisfied with everything!!!! Moreover, Tara Mardones and her entire staff is always customer service focused, and, very friendly. They always make my U-HAUL experience very pleasant. I am sorry for forgetting the names of many staff members, but, Sam x 2, Jimmy, Tim, and, Kyle, are exceptional young women and men team members. It is not easy working with overly discerning customers and the challenges of working in the Summer heat and humidity; I appreciate and respect the work everyone does at Tara's property. Merci.

ALAN LESTER MILDEN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Crocker  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

marilyn fall  |  Expérience générale 
Évaluation :
5

James & Tara Mardones and all the staff were great. They offered great customer service. This is my 2nd time using this U-Haul facility for storage / rental and both times were great. I have recommended this U-Haul location to my friends & I will continue to do so.

Joshua DeLisi  |  Expérience générale 
Évaluation :
5

The three ladies that assisted with helping me rent a storage unit were fantastic. I wish all staff in other establishments were as kind and helpful.

Christina Snarski  |  Premières impressions 
Évaluation :
5

Kept our 5th-wheel there for 3 years in a covered spot and never had a single issue. No rodents or any other concerns.

Cindy Theberge  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brady Devito  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Seitveli Asanov  |  Premières impressions 
Évaluation :
3

i only needed my unit for 3 weeks and was charged $160.00. they do not prorate any fee

JAMIE DUNNER  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rebekah Neumire  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TAYLOR MCKILLIP  |  Premières impressions 
Évaluation :
1

I reserved a storage unit by phone on Thursday and gave all of my information over the phone. I received confirmation by email that I had a first floor interior unit reserved. When I arrived to move in on Saturday I had to give my information all over again. 15-20 minutes later I discovered that the unit I was assigned was now on the second floor. I explained that a second floor unit would not work and that I had a first floor unit reserved. I was told that there were no other available units along with a sarcastic comment from the employee that he couldn't just move someone else out of there unit to make one available. I told him to cancel my reservation and walked out.

Jason Qualey  |  Premières impressions 
Évaluation :
5

Staff is exceptional and facilities are spotless!!!

Julie Casper  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anne Sanuth  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Linda Ivey  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kerry dodge  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvette Bilinski  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA SIERRA  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janice wenzell  |  Expérience générale 
Évaluation :
5

Thanks again

Richard Gendron  |  Expérience générale 
Évaluation :
5

The staff was SO HELPFUL, courteous, fast, and enthusiastic about helping me and my family!!! Wow!!!

RAYMOND MOORHEAD  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roosevelt Morris  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINA LUBIN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA SIERRA  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christopher Coconis  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles White  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Gendron  |  Premières impressions 
Évaluation :
2

Stored track car and trailer outside but under cover. Pigeons everywhere and the staff really didn't seem to care. While well lit and probably cameras, no gate to speak of to get it and out so one has to really make sure everything was locked up. So access was easy not only for me, but for someone who may have more nefarious interests. I was charged for my rental on the 27/28 of the month and moved out on the 31st and really not sure why there was no credit considering I was paying $245/month - started at $235 but of course they raised the cost. Not only that but I was promised a "reserved" space INSIDE but when I came back 2 weeks later to move in, wonder of wonders, I was told no, we don't reserve those spots so it wasn't available. Oh, and for 1/2 of my stay there, the promised electricity available so I could battery tender the battery in my track car was non-existent because I was told the breaker kept tripping on that circuit and no one had fixed it yet. For $245/month, I'd expect a lot better and CLEANER accomodations.

James Beaumont  |  Expérience générale 
Évaluation :
5

Some confusion at first about whether it was possible to reserve a spot, but otherwise great. Will use them agsin. Looking forward to the prorated amount since I cancelled a before the end of the month. Merci!

Mark vandendyke  |  Expérience générale 
Évaluation :
3

Had issue with a reservation I made. The reservation was canceled 5 days prior to my informed move in date when the employee who set it up informed it would be kept for a week. Then when called the employee moved me in these 5 days early which started payment instead of being moved in on my informed date and payment beginning then. The need of a second or third reference is ridiculous. If I am renting a unit, why would I need anyone in relation to me to be involved. Especially with giving all information at the start and setting up payments. There is no need for this when renting a vehicle or a home so why it is required for something so trivial is not comprehensible.

COLLEEN DOBSON  |  Premières impressions 
Évaluation :
4

Haven’t been there yet so can’t say how clean won’t be there until April 1 or 2nd

Carolyn Tebbetts  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jill Baker  |  Expérience générale 
Évaluation :
5

The rep who helped me was outstanding.

BRIAN BUHLER  |  Premières impressions 
Évaluation :
5

100/100 stars! Uhaul in Bedford New Hampshire is by far number 1! Tara and Sam and the whole entire staff are polite and very helpful. I'm so glad I came across this location. Through out life we all meet lots of people and go to lots of businesses, if you want to experience the best customer service 24/7 365 I recommend you go to uhaul in Bedford NH, it's 5 minutes south of 293/101 and 25 seconds off route 3 ( exit 13) thank you to the staff for always being there for me whether it's to rent a trailer or to keep my boat safe.

Steven Rochford  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christopher Connolly  |  Expérience générale 
Évaluation :
5

This storage facility is so much better than any other I have been to. The hallways are wider, the elevator is bigger. And there are bathrooms on each floor, and the bathrooms are very clean.

Bruce Proulx  |  Premières impressions 
Évaluation :
5

Had originally planned to stop at Bluebird storage (we use them at work) they had a sign posted on the door "back at 3:00", drove over to Uhaul to rent a truck and rented a storage unit at the same time. Really glad I did, great staff, super clean! Fortement recommandé!

Julie Casper  |  Premières impressions 
Évaluation :
5

Stop sending these damned emails to rate your service. I've received at least ten in the past two days, but before I got to the first they kept coming so I did not answer. SO STOP SENDING THESE REQUESTS cluttering up my spam

Peter Crutchley  |  Premières impressions 
Évaluation :
5

I found the staff helpful and professional. I especially appreciated their attention to detail and willingness to go the extra mile. When they noticed that I happened to leave my unit unlocked after I had moved out-of-state, they took care of it and immediately informed me. I will not hesitate to use a U-Haul storage facility again in the future, especially the facility at at Bedford/Manchester, NH airport.

STEPHEN READ  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Picariello  |  Premières impressions 
Évaluation :
4

Great facility!

TONY KEOHAVONG  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond Burke  |  Premières impressions 
Évaluation :
5

Very clean, well lit and easy access.

Pat Morgan  |  Expérience générale 
Évaluation :
5

Thank you! We were in a crisis situation and we were blessed with your facility, location was a key factor. Thank you, just can't thank you enough!

Christy Taylor  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stehpanie nye  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew Brissette  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Newman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARRELL DAVIS  |  Expérience générale 
Évaluation :
2

Staff I'd say some of the staff needs retraining

bradley bowers  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca Bentley  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Daemon Barrett  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Silver  |  Expérience générale 
Évaluation :
1

I was offered two months for free when I rented the storage at Nov 2021. One was the offer that rent a storage get the first month for free, another one was offered by the staff who said if I pay one year in full I can get another month for free after one year rent. Then I paid the one year in full. On Nov 6 2022, I passed by the facility and double checked if I will get the second month for free before next payment. A staff found a note in their system, which said because I paid in full I get another month for free and next payment should be in Jan 14 2023. She told me "no worries, if you are charged on Dec 14 2022, just give us a call and we will issue a refund for you". Therefore, I called the facility after I was charged on Dec 14. HOWEVER, the manager of the facility refused to refund and said they never offered the second month for free and they didn't find any note regarding it in the system!!!! The staff and the manager in the facility cheated on my money together!!! This is really ridiculous! Shame on them.

Kaiwei He  |  Expérience générale 
Évaluation :
5

Everything was great, service impeccable, all done very quickly and to accommodate my timing for my move

reginald baudin  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARRELL DAVIS  |  Premières impressions 
Évaluation :
5

Excellent facility; hope I can get back in when I return!

James Bither  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly Oxley  |  Expérience générale 
Évaluation :
2

Called on phone, reserved a 12x15 unit, arrived at location and was told that even though I had a reference number my 12x15 was not available And I would have to take a 12x10 and a 12 x5 at a cost greater than I wanted being on social security. Also was told I would start need to start paying the 22nd of Dec instead of my start date of Jan 7th

Susan Ramsdell  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY SCHNEIDER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen Baberadt  |  Premières impressions 
Évaluation :
5

The staff was great and the entire experience was excellent

Philip Kramer  |  Expérience générale 
Évaluation :
5

Really great customer service. This has been true each time we have visited the store to set this rental up. The facility is also great and we are glad to have found it. Merci.

Judith Wundrock  |  Premières impressions 
Évaluation :
5

No issues at all. Very happy experience. Very clean.

Nancy England  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexandria Tasler  |  Expérience générale 
Évaluation :
4

Overall, my experience was good. My only suggestion is to have more carts available.

Joel Gibbs  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eugene Van Loan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa Boeck  |  Expérience générale 
Évaluation :
5

The unit I was given had stuff still in it. There was only 1 10x15 left and Tara gave it to me. Excellent Customer Service and very accommodating.

TOM THORNTON  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IRENE SCARLETT   |  Expérience générale 
Évaluation :
5

Helpful polite staff!!

Etienne tardif  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT HOLT  |  Expérience générale 
Évaluation :
2

The unit I rented online, when I showed up to move in had another lock on it, then when I went to the office the employee told me it's my unit and to drill the lock to get it off as they couldn't find anyone to do that. When I drilled and was unsuccessful I went back to the office where the manager for the day named Sam, arrived in a very nasty attitude looked in her computer and said someone messed up and that it was not in fact my unit, then told me I had to pay for the lock, after an employee of hers told me to drill it! Absolutely rude and made their problem become my problem! If I didn't have a trailer load of stuff to unload I would've driven away and gone to blue bird next door. I will not be recommending this place due to the managers attitude and inability to problem solve.

Nicholas Berube  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

colleen kaczor  |  Expérience générale 
Évaluation :
5

Very accommodating!

Jennifer Fitzgerald  |  Expérience générale 
Évaluation :
5

Zero complaints. Highly recommend.

WILLIAM PFINGSTON  |  Expérience générale 
Évaluation :
3

2nd time in this facility, both times had issues. Probably will not come back to this location

Hubert Hein  |  Expérience générale 
Évaluation :
4

I don't understand why it is possible to make a reservation for indoor storage on a certain date, but then when that date approaches be told "sorry, unless someone moves out, you won't have a spot where you reserved." The person on the national reservation line confirmed that yes, I would have a reserved spot on that day, but the person at the store said that isn't true, those reservations really are only a priority in case a vacancy opens up. Should be clear about this on the national reservation line. I went with an outdoor spot instead, since that was what they had available.

Mark vandendyke  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paul amato  |  Premières impressions 
Évaluation :
5

I literally could not have made my move any better. I've used several facilities over the years. Honestly, this has been the best experience of all of them. Great location. Great facility. Great staff. Thank you to everyone there.

eric delaney  |  Expérience générale 
Évaluation :
1

Tara was awful to work with! The power has been out on my RV row for MONTHS! I've gone in and asked to have it repaired numerous times. Tara just gives me a blank stare and does nothing. I finally gave up and moved my RV back to the facility it was originally at. There is absolutely no service in Tara's customer service.

george McIntyrer  |  Expérience générale 
Évaluation :
5

Great environment overall. Wonderful experience

kevin ngugi  |  Expérience générale 
Évaluation :
5

Very clean space and super easy access and the staff there are always helpful

Charles Maher  |  Expérience générale 
Évaluation :
5

Check in could be faster.

daniel Albert  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven Crabtree  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew Gatcomb  |  Premières impressions 
Évaluation :
5

Awesome welcoming staff & units are amazing

Zach Royce  |  Premières impressions 
Évaluation :
5

The customer service employee who helped me at the local UHaul storage/rental facility was awesome. Her name is Jessica and she was super helpful.

Joanna Riley  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARLA BOUCHER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua Slyman  |  Expérience générale 
Évaluation :
5

Very convenient. Very easy. Amazing amount of supplies to help move.

eric delaney  |  Premières impressions 
Évaluation :
5

Great staff, very well trained and so pleasant

BRUCE WENNERSTROM  |  Premières impressions 
Évaluation :
5

I've rented trucks, indoor storage and vehicle storage from this location. The staff has always been courteous and helpful. The facility is conveniently located and is clean and secure. I would definitely rent from this uhaul location again.

David Harden  |  Expérience générale 
Évaluation :
5

Tara and her staff are great the places clean. After leaving Manchester I found rat feces all over my unit and also I had to go through all my boxes about 30 of them and found phases in my clothes. I know they will rat feces because the person that was helping me was a real estate agent and was totally freaked out about having to work with me after seeing that. I want the fee at Manchester New Hampshire unit of unit 2824 waved as a result. I had to move because I had a brain tumor I couldn't afford their fees and their service was horrible. Brittany did wave late fees for me to try her best to help me with the excessive fees

GABRIELLA LOPEZ  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jake Edmunds  |  Premières impressions 
Évaluation :
5

Jess, the woman that greeted me and set up my account was awesome. She is a great employee...keep her.

Philip Kramer  |  Premières impressions 
Évaluation :
5

The U-Haul agent that helped me set up the storage rental was very friendly, helpful and efficient.

OLE RETLEV  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

alexandra rigney  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Edgecomb  |  Online Move In 
Évaluation :
5

Couldn’t have a better GM in Bedford then Tara !

REBECCA BURGESS  |  Expérience générale 
Évaluation :
5

Very clean and organized

Sean Love  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Quinlan  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN DUCKETT  |  Premières impressions 
Évaluation :
4

Check-In was too long.

daniel Albert  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Norman Robillard  |  Expérience générale 
Évaluation :
1

You should be thankful legal action was not taken I never signed up for auto pay and 2 months in a row money was taken for payment without being authorized if money is not returned action will be taken Tara was supossed to return payment to my account on 7/25/2022 as of 7/26/2022 funds have not been returned if I don't have it by 7/28/2022 I will file charges

Shirley Caron  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Sommers  |  Expérience générale 
Évaluation :
3

pricey for small unit. prefer security at actual storage door as lots of loiterers etc unit lock bar does not slide easily. nice to have donation table

mary Millett Pollock  |  Expérience générale 
Évaluation :
4

Not enough carts. We had to wait approx 30 min to get a cart then deal with another angry customer that we were hogging the cart because they could not get one.

Jon Lariviere  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Harry Nepal  |  Expérience générale 
Évaluation :
5

Very nice place we'll managed an clean

Dorian Rousseau  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Teri Stephenson  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jocelyn Bourque  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle Donohue  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Williams  |  Expérience générale 
Évaluation :
5

great friendly staff

MARY DAVIS  |  Premières impressions 
Évaluation :
5

I first contacted the Bedford UHaul facility to inquire about three UHaul boxes I had shipped from Alaska. Tara was very helpful, courteous and professional. I was able to make arrangements to unload my belongings by reserving two outdoor storage units. Tara was knowledgeable and friendly and made the transaction easy and accommodating. Thank you, Keith Perrins

keith perrins  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lesley cheetham  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debora Hunt  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noah Roberts  |  Premières impressions 
Évaluation :
4

All great except you need more staff. Also, if you put a reservation through the website it does not reserve you a unit.

Nancy Bardsley  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohammed Bennouna  |  Expérience générale 
Évaluation :
5

Great service, great facility and perfect hours.

kevin ngugi  |  Premières impressions 
Évaluation :
1

We made a reservation online for a 10x15 storage unit and entered in my credit card info. When we went to the facility to check in and get our unit number we were told by a lady that they didn't have any of those left. Thankfully, Cameron stepped in and found 2 units for us- a 10x10 and a 10x5. Although they are note a drive up unit (they are 2 separate units inside on the second floor) we were relieved that Cameron did what he could to help us. We don't know why you would take a reservation for a unit and then not have it for us when we come with a full truck and a full car and then tell us there aren't any available. It was a very stressful experience and we will not be recommending this facility to anyone. We were very impressed by Cameron and his effort to help us and ensure a place for us to store our belongings.

cathy hazelton  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HENRY BONNEY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY LANGAN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL BUREAU  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amber Mendez  |  Expérience générale 
Évaluation :
5

Jeff from the hooksett road location is great!

Mark Williams  |  Premières impressions 
Évaluation :
2

I called regarding my storage unit and requested for my entry key to be deactivated, they stated they did so, but come to find out when I got there, they actually never did.

amanda reilly  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doreen Hamblett  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Humphrey  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael Gaudette  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Foye  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Horgos  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martha Brooks  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Edgecomb  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline Campbell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janice wenzell  |  Premières impressions 
Évaluation :
5

Tara Mardones. Is an asset to your company she's very pleasant and very helpful throughout the whole process of renting and also leaving the storage facility. I will be back in the fall to rent again I give place 100 % satisfaction. Thank you Charles White

Charles White  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett Wilson  |  Expérience générale 
Évaluation :
5

It's was my pleasure using you guys services in so many ways like rental truck /unit ext......

Bellony Hyppolite  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAYANTH KONDASANI  |  Expérience générale 
Évaluation :
5

Very accommodating, staff always knowledgeable,efficient and pleasant. Pricing was very fair. I would highly recommend and use again in future if needed.

Barbara Hurhula  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL PARENTE  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna Stilwell  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisa Marie Joyce  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward Durand  |  Expérience générale 
Évaluation :
5

the manager is very nice very comprehensive and she listen any details with care and respect . thank you very much

EVANGELISTA ROSARIO DEL ROSARIO  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILSON BECK  |  Expérience générale 
Évaluation :
5

Tara and the crew....spot on

Sheldon Carter  |  Premières impressions 
Évaluation :
5

Literally not a single complaint about the experience.

tamara dranovsky  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Cox  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean Palmer  |  Expérience générale 
Évaluation :
5

The staff there is super. I've been a customer of four different U-Haul locations in two states, in the past year. While every location is professional and better than competitor companies, U-Haul Manchester Airport is by far the best of all U-Haul locations. Can't say enough about how they make sure the customer's moving and storage needs are totally satisfied. The manager of this location deserves a raise and a bonus.

Granite State Senior Games, Inc Business   |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda Parkinson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Cox  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID BENSON  |  Premières impressions 
Évaluation :
4

My only complaint is that on 3 occasions in 3 months, there were no carts of either type available for use. On 2 of those, I left after waiting 20 - 30 minutes. On the 3rd, another renter (a pro mover) using several carts let me use a cart after seeing me wait for 40 minutes. You need more carts for when moving company's show up.

Stephen Hirrington  |  Expérience générale 
Évaluation :
3

Allow for pro-rated fees if someone closes their unit early to mid month. We were one day over our pay date and had to pay for a full month, while the units were then available for someone else to rent and U-Haul to potentially receive double payment while their customer is left feeling taken advantage of. While the individual facility was a good experience, Uhaul's policies left us with a bad taste in our mouth on our way out, which we will share with others who use UHaul in order to help them save. Not a very customer centered practice.

Leslie Lazio  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tamara dranovsky  |  Premières impressions 
Évaluation :
5

Tara is super!

Stephen Parsons  |  Premières impressions 
Évaluation :
5

The young woman at the desk was very patient and accommodating. I that is how everyone there is, it will be pleasant to use your facility.

Maryann Whitten  |  Premières impressions 
Évaluation :
5

The facility is very clean and well lit. Very pleased with our experience here.

Michael Mclaughlin  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Daly  |  Premières impressions 
Évaluation :
5

Very helpful and friendly staff. Facility is super clean

James Johnson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina Britton  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

edward shattuck  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAY BERGERON  |  Expérience générale 
Évaluation :
3

The woman that checked us in was a bit rude and condescending. I was going to inquire about putting a hitch on my van but I am now inclined to go somewhere else. Otherwise, the facility is clean and appears well cared for.

William Craig Pilloni  |  Premières impressions 
Évaluation :
5

All of the above was spot on. Great facility great condition and most importantly great people.

Jeffrey Stone  |  Expérience générale 
Évaluation :
4

Carts are a premium few times non available

ron trentini  |  Expérience générale 
Évaluation :
3

no light in storage so awful. need a 24 hr person in case of emergency. horrid toll free help locks are very bulky and very difficult for people with arthritis

mary Millett Pollock  |  Expérience générale 
Évaluation :
5

A class act!

KATHERINE PEARCE  |  Premières impressions 
Évaluation :
4

I had an issue with the access code, however the employees working at the facility were very helpful and got everything taken care of.

David Nelson  |  Online Move In 
Évaluation :
5

The GM, whose name I can't remembe4, was very accommodating. She went over and above. Je les recommande fortement. 

Chris Woods  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER YNIGUEZ  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lanson Simmons  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela Prive  |  Premières impressions 
Évaluation :
5

The Bedford uHaul is the most convenient one I've ever used. They've been good to me over the past 6 months, where I've moved several times using their trucks and also stored my belongings there for part of the year. They work with me on truck availability and call me when there's any questions. Customer service and reliable communications were awesome during this time.

William Cunningham Ii  |  Expérience générale 
Évaluation :
5

Tara I believe that's her name. She's just awesome.!. She went above and beyond helping me. You guys are lucky to have her. Thanks. Wilson Beck.

WILSON BECK  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry Kilgore  |  Premières impressions 
Évaluation :
5

I was a couple of minutes late and they waited for me and I really appreciate all they did for me. There were two people there I believe James and a new guy juan I think his name was. Anyway these guys were great and there was some mess ups with the computer but they ended up fixing it and staying longer than anyone should have asked them to which I did ask though.

brett dennis  |  Premières impressions 
Évaluation :
5

With this location specifically Tara was wonderful. She is the manager there and her staff excellent. I would not say the same about they Pleasant Hill location. They really screwed us over the manager there. That location needs a lot of work the Bedford location top-notch!!!

Michelle Eriksson  |  Expérience générale 
Évaluation :
1

The two women that work there are not friendly at all , they don’t care about people and their needs .when I went and asked a question the answer was no.other units around here are renting at a day basis and credit you if you move out early.on that basis I will never recommend to anyone else to rent at your facility.

Michele Mammoliti  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tim hunt  |  Premières impressions 
Évaluation :
5

Cool staff. Very friendly.

Cloud Samson  |  Expérience générale 
Évaluation :
5

After an unpleasant experience with UHaul in Methuen, MA, we were delighted with this facility. Staff was very helpful and friendly, and the building was clean and well-lit. Merci.

Kathy Maxham  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Tangi  |  Expérience générale 
Évaluation :
5

Very helpful and professional!

Brittany Richer  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie Sanders  |  Expérience générale 
Évaluation :
5

Very accommodating and helpful

Barbara Hurhula  |  Premières impressions 
Évaluation :
5

Tara is a very good employee. They are hard to find nowadays!

David Columbus  |  Premières impressions 
Évaluation :
4

A gated access and extending the roof overhang on the main building RV storage would be welcome improvements. Staff was great to work with on rental process and propane fill.

Christopher Anderson  |  Premières impressions 
Évaluation :
5

Very happy

william handschumaker  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Baker  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shirley Caron  |  Premières impressions 
Évaluation :
5

Tara, James, and literally ALL of the staff at this location are fantastic people and incredible customer service providers. They are efficient, patient, friendly, and knowledgable, and their Uhaul facility is extraordinarily well-maintained. I am overjoyed with my experience here, and will recommend this facility to everyone I know. Best of luck to all of you in the future.

Sarah Vining  |  Expérience générale 
Évaluation :
5

Another location had dumped our reservation that we made for a large unit. So we were sent here and Tara made accommodations for our needs.

Charles Sommers  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dennis Griffin  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Itayi Mudzonga  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOM THORNTON  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Macomber  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy Bisbano  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Muriel Kendrix  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gary Schiff  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean Palmer  |  Online Move In 
Évaluation :
5

Good place to storage

Hugo Palacios  |  Expérience générale 
Évaluation :
5

Thank you for doing a good job

Jeffrey Damico  |  Expérience générale 
Évaluation :
5

Great experience, helpful employees. Only drawback is slow to check in

IRENE SCARLETT   |  Premières impressions 
Évaluation :
5

The staff was very considerate and helpful. I'm very pleased with my choice.

Jo KILBOURNE  |  Premières impressions 
Évaluation :
5

James was extremely helpful with the move in process. Merci.

4D technolgies,LLC bussiness  |  Premières impressions 
Évaluation :
5

Tara and Ashley were more than helpful showing me many options explaining what we had taking me for a quick tour to show me how I would be able to get down to the hall where my unit is. Tara and Ashley were a great team and very very helpful and we’ve told many people about the facility and will be using you guys in the future always!!!

Jonathan Fudala  |  Premières impressions 
Évaluation :
5

This place was amazingly clean . The staff was very friendly and helpful .

jose cotto  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Consaul  |  Premières impressions 
Évaluation :
5

Nicest storage facility I’ve ever used

Philip MacDonald  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily Bannister  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD MASLIN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jason delinsky  |  Premières impressions 
Évaluation :
5

The GM checked me in and she was super professional and helpful.

christopher evans  |  Premières impressions 
Évaluation :
5

Great experience renting vehicles and storage unit at this location.

PAUL JOSEPH DIONNE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clifford Sucher  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Fernandes  |  Expérience générale 
Évaluation :
5

Facility was always clean and the staff was always helpful and courteous. I would recommend this facility for safety and cleanliness.

Helen Vacca  |  Expérience générale 
Évaluation :
5

Very helpful and pleasant people to deal with. Thx Tara and crew once again!

SHAWN JON MAKERE  |  Expérience générale 
Évaluation :
5

Good an clean place an excellent staff

Hugo Palacios  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter Beharrell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel O'Donnell  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Macomber  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Fitzgerald  |  Premières impressions 
Évaluation :
5

Staff is amazing

Howard Simard  |  Expérience générale 
Évaluation :
5

Excellent if we need a storage we will return to u-haul.

Michael Harris  |  Expérience générale 
Évaluation :
5

All good experiences.

Soumitra Das  |  Expérience générale 
Évaluation :
4

Everything is good except the staff member I dealt with in the morning clearly was overwhelmed and confused and didn't know what she was doing...was so late getting started cause of her.

Kim Ware  |  Premières impressions 
Évaluation :
5

Tara has helped me on many occasions and has been exceptional, as well as all the staff. One of the cleanest,professional and well run facilities I've been to. As for my last visit, the young woman who helped me build the bike rack I purchased; her assistance was outstanding. I don't know her name, but she has brown hair and a 1 year old son. She was excellent. Thank you for always providing a great service experience. Frank Blasko

Frank Blasko  |  Expérience générale 
Évaluation :
5

Girl who we dealt with counter excellent and very accomodating

ron trentini  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Renee Gavlik  |  Expérience générale 
Évaluation :
5

Jessica was very helpful!

Ben Abrams  |  Premières impressions 
Évaluation :
5

Jessica is excellent to work with from the first phone conversation I had in reserving my unit and all through the process. I recently had a billing issue and she quickly resolve the issue. She is personable, and professional and a pleasure to work with. I plan to have my long term storage there for a few years and working with someone like Jessica and knowing she is there to support me is comforting to know I am in good hands.

Mark Betancourt  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL RICHARD HAGEN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy Rohacik  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela Huff  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lesley cheetham  |  Premières impressions 
Évaluation :
3

I was not pleased with the aggressiveness with which a late rent payment was handled and feel that my privacy was violated. I was 4 days late and did pay my bill. letters had already been sent at this point to my contact showing my information for the unit and a late payment .

MATT TOWSLEY  |  Expérience générale 
Évaluation :
5

Really great rates, much lower than the other businesses in the area! Very clean units. The office staff are friendly and helpful

Noreen Fleming  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK WILSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna Johnson  |  Premières impressions 
Évaluation :
5

The movers that I hired through the website were phenomenal!! I will gladly recommend the to others and for myself!!

Sarah Chamberlain  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean Chambers  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila Chase  |  Premières impressions 
Évaluation :
5

Once again they come through in the clinches. Thanks so much. I am still in another one for the long term. Diana

Diana Sheedy  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Parker Cavallaro  |  Expérience générale 
Évaluation :
5

Tara and Jessica make a wonderful team !! Both ladies are awesome to work with !! Great personalities..great manners, kind and friendly !! I will keep my unit in Bedford. Thank you so much Tara, for making things alot easier. Xoxo珞✌‼

traci miguel  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank Blasko  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN JOLLIE  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carisa Kolias  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sophia Lovis  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Conway  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Gering  |  Premières impressions 
Évaluation :
5

Tara was a pleasure to work with. Made the experience enjoyable.

Edward Durand  |  Premières impressions 
Évaluation :
5

Excellent service, our move was smooth

natarajan ramesh  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronald collins  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paulette Smith  |  Premières impressions 
Évaluation :
5

Very convenient to my house which makes it easier for me when I list. Very clean facility.

Jennie Paulette  |  Premières impressions 
Évaluation :
5

You guys went above and beyond all around. You blow the competition away!

Thomas Fyfe  |  Expérience générale 
Évaluation :
5

Tara was helpful beyond measure making sure the contents of my unit made it onto the long distance van when I was out of state. I found everything about your facility outstanding including the location, ease of use and customer service!!

Kathleen Blake  |  Expérience générale 
Évaluation :
5

Tara was very professional and helpful. She took the time to understand my needs and presented me with several options. This type of customer service is what all companies should strive for. I will definitely recommend U-haul.

mike lanza  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN MELO  |  Expérience générale 
Évaluation :
5

The UHaul Manchester Airport in Bedford NH is a terrific storage facility. It is secure, well lit, and they have a great mix of indoor climate controlled and indoor or outdoor vehicle storage. Tara, the manager, is terrific. She is courteous, professional and efficient. We had some specific requirements for a unit and she went out of her way to make sure our unit was exactly what we needed.

Mark Mostowy  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ed waible  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claudette Bessette  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kerry Converse  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth Stimson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald Tapia  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Tangi  |  Premières impressions 
Évaluation :
5

Ashley and Jessica were fantastic, which was a breath of fresh air after the negative experience we had at UHaul in Methuen, Massachusetts where the two employees couldn't have cared less about customer service. Ashley greeted us warmly and showed us around. Jessica changed our truck dropoff over to Bedford at our request and later, despite being very busy, cheerfully provided us with a second unit. Clearly both women take pride in their work! We will happily recommend this facility to friends and family.

Kathy Maxham  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronald collins  |  Premières impressions 
Évaluation :
5

Tara and everyone is awesome

traci miguel  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter Simano  |  Premières impressions 
Évaluation :
5

I am the customer from h___ and they all put up with me. Thank you! You need dumpster rentals! :)

Diana Sheedy  |  Premières impressions 
Évaluation :
5

The staff at this UHaul facility are AMAZING. Every single interaction I had was pleasant, polite and they always went above and beyond to help me. I am actually quite surprised at how great the customer service was at uhaul. These women need a raise because they are excellent and really treat their customers with respect.

Colleen Dunion  |  Expérience générale 
Évaluation :
5

love this place and staff is very courteous every time I call about any confusion

Cynthia Roy  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard Racine  |  Expérience générale 
Évaluation :
5

This is a new facility and everyone is so kind and acomodating. Security is great. We feel our things are safe there.

PAMELA CASKEY  |  Premières impressions 
Évaluation :
1

Employee said there would be a lock inside of my storage unit and I would not need to purchase one. The unit did not in fact contain any lock. The retail portion of the uhaul was closed so I could not purchase a lock in their store. I had to leave to go buy one. There was also a person sitting by the entrance of the storage facility screaming profanities. They was there the entire time I was unloading the vehicle into the storage unit.

Julio Baez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK JORDAN  |  Premières impressions 
Évaluation :
5

Tara and the staff were very accommodating and helped me out as it was my first time renting a storage unit!

Erik Kocsis  |  Premières impressions 
Évaluation :
5

U-Haul can always be counted on for standard of service and care in all of the facilities!

Brian Durbin  |  Online Move In 
Évaluation :
5

Tara was fantastic...I showed up 15 minutes before close due to my work, but you never would have known....Very helpful, knowledgeable, and above all else, ....personable...A definite asset to your company....

William Tobey  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy Humphrey  |  Premières impressions 
Évaluation :
5

I had rented a truck and got a the first month free storage. I had reserved a 10X10 storage room at the Nashua branch but when I got to the Nashua team stated that they no longer had a room. I ask them why the website stated that their was still one room available and they mention the website was incorrect. I was then forward to the Bedford site and the general manager (Malissa) was extremely help and we where able to find a room. I rate the Bedford site Excellent but for the Nashua branch I would rate as average. All I ask that if the website states that a room is available and I reserve it, then the room should be their when I get to the site.

BRIAN MELO  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ken booher  |  Expérience générale 
Évaluation :
5

I needed a space for stuff as I moved into small senior living apartment...the space was just what i needed...it took an afternoon to move in and about 3 months to sort through and dispose of my stuff in an orderly fashion. All is done. Thank you for being there...

Philip Purdy  |  Expérience générale 
Évaluation :
5

Moving our belongings in was simple. We can access at any time. The building is clean and the staff were great.

wess worrey  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Rugel  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy Gosse  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paulette Tancrede  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

celine dupont  |  Premières impressions 
Évaluation :
4

Everything went fine and the staff was friendly.

Robert Thornby  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean Palmer  |  Premières impressions 
Évaluation :
5

*need more carts There is only about 5 carts for the whole storage facility. Other wise very pleasant experience and very clean.

Jeff Bickford  |  Online Move In 
Évaluation :
4

Jessica was vso very nice, patient and understanding .....

BeeJaye Powers  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly Chandonnet  |  Premières impressions 
Évaluation :
5

The staff really has customer success top of mind at this location. Just an excellent experience. Moving stinks, but they made a bad day much better for me. So human there. Thanks so much!

Barbara Boucher  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura Gilsdorf  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Root  |  Premières impressions 
Évaluation :
4

Very nice place

MAX RETTELE  |  Premières impressions 
Évaluation :
5

Very good

Christopher Doherty  |  Premières impressions 
Évaluation :
5

Great experience. The facility had exactly what I was looking for and the price was competitive.

Austin Stutz  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott Greer  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth Mcquaid  |  Expérience générale 
Évaluation :
5

Tara was very helpful when making my decision

Laith Frink  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kristi Stiles  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Shaw  |  Expérience générale 
Évaluation :
5

Outstanding customer service, clean, modern, user friendly! Tara was helpful, informative and personal. I've used several storage facilities in the area but this is the very best!

Kathleen Blake  |  Premières impressions 
Évaluation :
5

I was very impressed with the Manager, Tara, and her thorough description of all the services offered by U-Haul. Tara was very friendly and very professional working with me to find the right size unit to rent. I was even more impressed by the security measures U-Haul has taken to protect our most precious possessions including the security cameras and alarmed units. Having had an experience with a previous storage facility, not U-Haul owned, where the security gate and cameras were not working when my unit was broken into, security is of the utmost importance to me. The facility was also very clean and well maintained.

Josephine McMahon  |  Premières impressions 
Évaluation :
5

Clean and well maintained

James King  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Strand  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claus Wolthers  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josue Figueroa  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Columbus  |  Expérience générale 
Évaluation :
5

Staff was extremely helpful and made my move from Florida a lot easier!

Randi Delorme  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris Luccarelli  |  Expérience générale 
Évaluation :
5

Great staff

MATT TOWSLEY  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Prachi Pallavika  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marsha Chiumiento  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey Stone  |  Expérience générale 
Évaluation :
5

Please know that our experience was nothing short of excellent for U-Haul and for both Tara & Corey. They always made both my wife and myself feel like we were important and understood all points. We will be back!

Cliff Church  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wess worrey  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claude Vincent  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sergio Perez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

terri sirois  |  Expérience générale 
Évaluation :
4

After a rocky start to where my vehicle was stored I was given a new location. From that point on the next 4 months were awesome. I will definitely use this U-haul location again.

jennifer burton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Macomber  |  Expérience générale 
Évaluation :
5

Tara was extremely helpful with answering my many questions. She went above and beyond ensuring I received a unit asap. I was expecting one to be available a few weeks from now and she called me as soon as one was made available! Hold on to employees such as her!

Amanda Phelps  |  Premières impressions 
Évaluation :
5

Customer service person (Jessica) fixed a bad situation and was extremely helpful and accommodating to our needs. Thank You.

Michael Conway  |  Premières impressions 
Évaluation :
4

Did not like the pipes that were running through my 2 storage units restricting the full use of them.

Kurt Davis  |  Premières impressions 
Évaluation :
5

Very good facility and wonderful people to work with. Tara is a very good sales manager.

RICHARD HARTILL  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George Kaplan  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt Pawlowicz  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anne davis  |  Premières impressions 
Évaluation :
5

Tara was very helpful. We were happy she discovered we had put our belongings in the wrong unit. Otherwise we may have never realized it. Anyway, Tara got everything switched over and made the moving into the correct unit painless. Thanks Tara! The Hogan's

Rose Hogan  |  Expérience générale 
Évaluation :
5

Our 10 x 10 unit had water in it, seems to be a leak in the roof. We notified the staff and they are working to resolve the issue.

Kelly Hall  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY SCHNEIDER  |  Premières impressions 
Évaluation :
5

Thanks for all your help. I'm sure we'll be back.

Pamela Ross  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Close  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert taylor  |  Expérience générale 
Évaluation :
4

There was an unusual snowfall the night before, but I was disappointed that the access to the security panel had not been cleared. Plus there was a line of snow in front of the storage units. I went back the next day and the area around the security panel had still not been cleared.

Dennis Pedley  |  Premières impressions 
Évaluation :
4

When I was moving out, I rented a truck and when picking up the truck I told the woman helping us that I was moving out and she totally ignored me. Like I wasn't even there.

Carolyn Taber  |  Expérience générale 
Évaluation :
4

My first name is spelled, Etienne. The person on duty was polite, but perhaps understaffed, i will be filling in the info for online payment. Very nice facility, love the cameras everywhere! Call me if you need more information 603-234-6668 Thank You Etienne Tardif unit RV 144

Etienne tardif  |  Premières impressions 
Évaluation :
1

I accidentally left my unit "locked open". It was noticed by staff, who put an additional lock on the unit to alert me the next time I went in. But my unit was completely unlocked all that time, and I didn't realize it. No one called me. My phone number and email are on file. My alarm card was never set up properly. When I open my unit, the alarm with sound. I heard the alarm siren sounding many times while I was in the office and in the storage area, but it didn't seem too illicit any response from anyone. The main door, which is supposed to be accessible with the security card, was completely unlocked when I moved in and when I visited yesterday. There's not much use of a fancy security system if it's not being used properly OR even gives the impression to customers that the facility is not secure.

SHANE THIBODEAU  |  Expérience générale 
Évaluation :
5

The young lady at the check in desk was awesome. I had my two young children with me, and when they began bickering about who got to hold the map to our new locker, she just made a 2nd one exactly the same as the first so they could each have one. A+.

BRYAN MULCAHY  |  Premières impressions 
Évaluation :
5

Well satisfied

richard st cyr  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marsha Chiumiento  |  Premières impressions 
Évaluation :
2

Staff was very friendly however they did not seem to be well trained or have information to readily and confidently answer questions. Rental process took over 30 minutes to complete due to lack of staff and lack of familiarity with their job.

frank fraitzl  |  Premières impressions 
Évaluation :
5

Please know Tara, you are all about the customer. I felt, from the beginning, you cared. You listened, were knowledgeable, informative and took much time explaining what would happen. I never felt rushed and felt what we wanted to do was important----to us and you. Keep up the good work!

Cliff Church  |  Premières impressions 
Évaluation :
5

Provided the service I needed, where I needed and when I needed it. Arrange both my storage locker and my u-haul box for convenient unloading and storage.

Warren DeSoto  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ED DEELY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Shaw  |  Premières impressions 
Évaluation :
5

At a time when things were quite stressful Tara and her crew helped to make things as smooth and stress free as possible. The storage area was spotlessly clean and excessive. I needed to rent a uhaul van and truck on two different occasions and Tara made that happen for me even though one of the rentals was at a different city. She reserved and had it ready for me. No problem checking out at the end... I would definitely use the services at this location. Very happy, thank you!!!

Sandra Davis  |  Expérience générale 
Évaluation :
5

Great Place great people. will rent again.

Mike Dichard  |  Expérience générale 
Évaluation :
3

While staff was friendly overall, we were a bit disappointed in the fact that an original reservation for S. Willow St location wasn't honored, and forced us here where we needed to rent two units to get the same space as the original reservation which costs more to us on a monthly basis. Also, being given units on the second floor on the other side of the building to unload a 26' foot truck while passing unit after unit on the main floor close to the unloading bay that were also available, increased our disappointment even further.

Scott Hoffner  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bill st onge  |  Premières impressions 
Évaluation :
3

Although the staff was very helpful and Brian was extremely generous, getting stuck in the Freight elevator was not pleasurable.

Infinite Health Chiro  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laith Frink  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike Dichard  |  Premières impressions 
Évaluation :
2

I was told one thing and got another. I had to cancel my reservation because the staff did not explain what they were selling me at the time. When I found out I cancelled

Mike Dichard  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike Dichard  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Debeaucourt  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carol guerin  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashwini Vardha  |  Premières impressions 
Évaluation :
5

Staff on hand was helpful and friendly, worked together through computer system malfunctions. Facility clean and well labeled/organized.

Privacy Request  |  Premières impressions 
Évaluation :
5

Great place very happy

Richard Debeaucourt  |  Premières impressions 
Évaluation :
5

Very friendly and professional

Ann Marie Stockbridge  |  Premières impressions 
Évaluation :
1

The employees were friendly Very helpful And help me set up the unit I needed for my moving packages

lisa marcotte  |  Premières impressions 
Évaluation :
5

The staff was extremely helpful. The storage unit was easily accessible.

diane decos  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kevin curley  |  Premières impressions 
Évaluation :
5

Manager works hard to accommodate and see that your needs are met. Merci

DIANE DIFONZO  |  Premières impressions 
Évaluation :
5

Tara was extremely helpful. We had trouuble getting into our unit , some glitch in the system, and after moving all day the last thing we wanted to hear was that we needed to find another place to store our belongings. Tara made it happen though, somehow. Very appreciated!!

Colby Rezk  |  Premières impressions 
Évaluation :
5

I was so amazed about the service. from the people on the phone at the pick up, at the drop off and they storage. Everyone was friendly, helpful and our move became so easy thanks to the U-hall team. Thanks so much for everything.

adam mulia  |  Premières impressions 
Évaluation :
5

General manager was outstanding. She was helpful, informative and polite

Tony Lombardi  |  Premières impressions 
Évaluation :
5

The staff were really helpful and walked us through the whole process with a friendly and professional manner. I would recommend this storage facility to family and friends.

Joanna Bailey  |  Premières impressions 
Évaluation :
5

Tara Was great . Extremely thorough and helpful!

jessie jean  |  Premières impressions 
Évaluation :
5

Tara was very helpful and answered all my ridiculous questions without hesitation. I've been recommending to everyone I know. Quick and easy, great pricing and convenient 24 hours 7 days was a must for me.

Kevin Peck  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa Smith  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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