Customer Reviews for U-Haul Moving & Storage at Memorial Dr

4 006 évaluations

1010 S Memorial Dr   Tulsa, OK 74112
(11th & Memorial Dr, Next To McClure Park)

(918) 836-0116

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(918) 836-0116

1010 S Memorial Dr
Tulsa, OK 74112
(11th & Memorial Dr, Next To McClure Park)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily Vickers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Manchit Arora 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James McDonald 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike Olinger 
Évaluation :
1

Went to return my rental and was not greeted or ever looked at. Very non professional person checking you in acted like me and everyone else was bothering her. I will not go back and tell others to avoid this location if she is working. l

Verl Weaver 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COREY JOHNSON  |  Premières impressions 
Évaluation :
1

They need to tell the customers they switched out the trucks before they leave the location so they won't get charged or extra charge on the truck that they didn't know about so I'm going to need somebody to contact me on fuel because I was aware that I was supposed to bring the truck at a certain amount and it became more so yeah

Termanesha Turner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tamisha weatherd 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHANNON LOOPER 
Évaluation :
5

The manager Kari (Sorry if I spelled the name wrong) was very nice and helpful. The entire staff was professional. Great experience.

JAMIE SWOISH  |  Expérience générale 
Évaluation :
5

Very professional staff, great manager as well. Very impressive customer service experience.

JAMIE SWOISH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Leibowitz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS RODRIGUEZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Denman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Williams 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Theda Garfield  |  Expérience générale 
Évaluation :
5

Great customer service !

Thomas Mitchell 
Évaluation :
5

Fantastic service and great people!

James Phipps 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda Carns  |  Premières impressions 
Évaluation :
5

Notify of key drop previously to customers. App wasn't clear, not the drop box shown on app.

tonya cox 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taniceka Farmer 
Évaluation :
3

Refund the deposit faster

Dominique Martin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GINA SMITH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STANLEY SCARBOROUGH 
Évaluation :
5

All employees at this location were great!

Tracie Miller 
Évaluation :
2

Clerk was extremely rude regarding the ID process and argued about the paper ID until she was finally told by corporate that they could accept my document. She said multiple times that she didn't care what corporate said and made me feel embarrassed. Also, employees need more training in hooking up the trailers and they were not safely loading or unloading the trailer but ignored me when I offered assistance. Employees were not able to remove trailer when I returned and I had to do it for them.

ROBERT NORMAN 
Évaluation :
5

Staff were super friendly and helpful. I always come to this location when I need a uhaul

Indigo Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Vogt 
Évaluation :
5

Employees are very helpful especially Keri Clay!!!

Catherine Howard  |  Expérience générale 
Évaluation :
5

Excellent Completely satisfied

LUIS MONTES SALGADO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Swan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scarlett jones 
Évaluation :
5

Danesha made my stressful situation such a smooth transition, I can't thank her enough. Will definitely recommend this location to anyone and everyone.

Angelina Perez  |  Premières impressions 
Évaluation :
4

Make sure there is more than one person working in the morning on the weekends.

Quantina Burkhalter 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mario vasquez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Davis 
Évaluation :
5

Great service and professional!!

CARL WILLIAMS 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Harley Craig 
Évaluation :
4

The staff and service were excellent. The unit has a little leak near the front. The storage is easy to get to and is large. It appears to store more than 10 x 20

H Robert Craig  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN KENNEDY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kay Hull 
Évaluation :
5

Very patient and friendly staff!

tyesha penn 
Évaluation :
3

Make sure the equipment that comes with the truck is in the truck I had to go back and get the dolly because there was no dolly in the truck and I asked him before I left make sure there's a dolly available

Tracy Robinson 
Évaluation :
5

Years after renting my storage unit, my belongings are still in the same places and same shape as I left them. Always clean and organized

Charrissa Fowler  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Gresham 
Évaluation :
5

Very good

MOHAMED ALBIBAS 
Évaluation :
3

Truck had problems starting and the wheel alignment was off pretty bad.

Wayne Stanley 
Évaluation :
5

The gentleman who helped me was courteous, efficient, and friendly. I would definitely choose U-Haul @ Memorial again.

Theresa Horton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jennifer abbott 
Évaluation :
4

Nothing comes to mind

Forrest Henry 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Timothy Engle 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANDREW BARBER 
Évaluation :
5

My experience was wonderful. I don't know what could have been any better. The staff was helpful, friendly, happy to help. After another bad experience at an authorized stored, I will ONLY do business with a corporate store that is as well put together as the store on 11th and Memorial, Tulsa.

Rebecca Leeper 
Évaluation :
5

I rented the auto transport to move a Ford Escape and it worked perfectly for the job.

Jonathan Sexton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen Taylor  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN FRENCH 
Évaluation :
5

They've done an excellent job. The location was clean, staff was very helpful and the rental vehicle was immaculate. I will definitely share my experience with anyone stating they are in need of moving and storage services.

Jasmine James 
Évaluation :
5

The staff at the memorial location was helpful at every step of the way. I look forward to working with U-Haul again.

bretachoney coleman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Floyd Payton 
Évaluation :
1

Have employees that actually do their job. Returned a U-Haul on Friday. Guy didn't do his job and are trying to charge me for an extra day. Unreal experience.

Jacquen Cummins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise Hornsby 
Évaluation :
3

Have someone at the front of store so u don't have to wait.

Sharon Ross 
Évaluation :
5

The location I picked up and dropped off the truck was amazing!! They were friendly, timely, and super helpful! Thank you, CSC SC

Stephen Cale 
Évaluation :
5

Everyone is always so helpful and friendly at that location.

William Sampson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua Smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jo Ann Barnes  |  Expérience générale 
Évaluation :
3

I was overcharged and lied to about ALL the charges I didn't know was going to be taken out of my account I have no more money I would really like my funds that doesn't belong to U-Haul put back in my account I'm a widow on a very tight budget...............

WANDA BUCKALOO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

curtis mitchell  |  Expérience générale 
Évaluation :
5

I have nothing but accolades for the manager, Kari Clay. She thoroughly inspected the trailer's condition & tires to ensure I would have a great experience! She was very professional and has a genuine concern to make sure her customers are taken care of!

Joe Lipham 
Évaluation :
2

The rates kept going up even though I was on autopay. I was paying $110/mo for a 4'x8' unit. I now have one at a new facility for $112/mo that is for a 10'x20' + $2K in insurance coverage on items in unit: for $2/mo I got a unit 6x the size, also temp controlled & with insurance coverage! It was a no brainer to move.

Heather Hoover  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Addison 
Évaluation :
5

Very excellent

MOHAMED ALBIBAS 
Évaluation :
5

I had a great experience. Due to my schedule, I needed to return before the open of business the next day. I should have asked, but it would be helpful to know if the return is 24/7. The team at this location made the return easy.

WIL STOKES 
Évaluation :
5

The Caucasian lady that works there at the desk was somewhat rude, I would say because we was as well having a conversation on the phone with her AirPods in with her mother, so I wouldn't know if she was talking to me or giving me a response, and what really blew me out the water is when she didn't count my change back to me after I returned your property back to the store. But I was highly disappointed with the whole process and encounter, but at the end of the day thank you U-Haul for helping me get to my new home.

jerveonte beckman 
Évaluation :
2

Unclear on what I was getting and return instructions

ryan rosalee 
Évaluation :
5

Everyone is always so nice and helpful.

Katie Abercrombie 
Évaluation :
1

I accidentally fully filled the truck up and it only needed 7/8 tank all he gave me back was $4 not happy

Jimmy Phillip 
Évaluation :
4

Excellent

Kamela Hodgson  |  Expérience générale 
Évaluation :
5

The staff went above and beyond for me! They were amazing! They helped me when they didn't have to! Thank you for being there for me!!!

Debbie Robins 
Évaluation :
5

This place is good overall, the manager went above and beyond for us even knowing the original truck we had would not turn over also when we did get a truck, they forgot to give us the padlock key so we were locked out of our truck and had to drive back to get it, and the manager went above and beyond, and gave us a discount For all the trouble we had

Zachary Akers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHERYL SWANSON  |  Expérience générale 
Évaluation :
5

Kari and her team are excellent . I live out of town and she is always so helpful . Thx uhaul tulsa .

Chaundra Steib  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Guillermo Lopez 
Évaluation :
5

The employees at this location are THE BEST!!! I've had awful experiences at the Midtown location, but this was totally different. They're all kind and my 7 yo wants to go back to say hi! Haha. Definitely will rent from this location again.

Blair Vassar 
Évaluation :
5

Everyone at this location is very friendly. The lady(sorry I did not get her name) whom I spoke to on the phone was understanding when I had to change my reservation 3 times. She also check me, very pleasant to work with. Eddy who helped me get my car unloaded and also check my truck in. Was also very pleasant to work with. Both people I worked with are assets to UHaul.

Joe Powell  |  Premières impressions 
Évaluation :
3

Entrance was not marked well (construction). Upon entering was not spoken to. Employees behind counter were busy with a personal conversation. Did not ask if I needed help. When I approached counter with item I wished to rent clerk was unfriendly. Asked for my phone number and started to work on my rental all the while keeping the personal conversation going with the other 2 employees. I felt invisible and that I was a bother to them.

Randy Trotter 
Évaluation :
5

Everyone working there, especially the woman at the counter had very exceptional customer service skills. So polite and helpful, they were awesome. This is coming from someone who managed a retail store for a decade. I would have been proud to have employees such as these.

Michael Hood 
Évaluation :
4

The location had recently received damage to the storefront, leaving them with no front door. They had a worker who directed us to a side door to get in. If he had not seen us, we would have been wondering around due to a lack of signage about the temporary alternate entry point. Apart from this one issue, the rest of our experience was great.

SCOTT STOCKTON 
Évaluation :
1

Had water damage to pictures and some thing ate up our clothes

Aimee Harcrow  |  Expérience générale 
Évaluation :
5

Best service, thank you so much

Edwin Mendez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Courtney Lambeth 
Évaluation :
5

Super friendly staff.

MATTHEW HARRISON BEAVERS 
Évaluation :
4

You did a great job!

Thaddeus Mach 
Évaluation :
5

Didn't get her name but she was awesome! Thank u!

Cynthia Fesler 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy Covington  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eliot Charney 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven Murrell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERESA DAVIS 
Évaluation :
5

Rien

barbara warledo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kyla Hicks 
Évaluation :
5

Had great experience, will definitely go back to this location

ERIC STANTON 
Évaluation :
4

Was not given the return instructions. Upon return I parked in the wrong spot and couldn't find the key drop. Ended up not leaving the key and was charged and extra day when I had already kept it 1 day longer than expected

Rejeana Mittelberger 
Évaluation :
5

No constructive criticism. My experience of service was very efficient & I had good interactions with multiple employees.

Phillip Mclachlan 
Évaluation :
5

The return process is too cumbersome.

RAVI KOLA 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dustin Ballard  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isidro Torres 
Évaluation :
5

I had to switch to a smaller trailer and the staff made it super easy to do this. In addition, Charles helped me unload my first trailer and load it into the smaller one. All without my asking!

Ellen Stackable 
Évaluation :
5

Had a great experience, will definitely go back when I need a truck

ERIC STANTON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIMMIE PAYTON 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Orville McCalister 
Évaluation :
5

I'm impressed with how clean the truck was.

christina shortz 
Évaluation :
5

The service lady who checked me in and out was very friendly. Everything went smoothly.

Malcolm Keys 
Évaluation :
5

Everyone down there at 11th and memorial were great customer service 5 star ⭐️ thank you.

ERIC STANTON 
Évaluation :
4

The return lane area and key drop box could have been better identified. Coming into the lot from the south it was not evident and I parked in front of the building. I found the return lane when I was trying to locate the return key box.

Craig Henderson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise Hornsby  |  Premières impressions 
Évaluation :
2

Calling people when stuff is due and letting them know ahead of timing about important things.

Fredunique Newton 
Évaluation :
3

you're very good service

DAIVD COMBS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Phelps 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron Scales 
Évaluation :
5

I just recommend a friend the same evening.

SHELAH FROMETA  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Masten  |  Expérience générale 
Évaluation :
3

The gate wouldn't let me in if the office was closed but the hours for access run later so wasn't able to access my locker within normal hours very inconvenient

Kelly Ree  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mike kirkland  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy Collins  |  Premières impressions 
Évaluation :
5

Thank you kari so very much. You have no idea how much your kindness has effected me. I will never forget your kind heart. Thank you THANK YOU!!!

Trisha Winland  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole Henderson  |  Expérience générale 
Évaluation :
3

Staff are super friendly and professional. The only problem was the roaches. Our stuff was infested with them. The pesticide needs to be more aggressive.

Melvin Rolon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carla Horrocks  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Hurt  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shahbaz Daheri  |  Expérience générale 
Évaluation :
5

Anytime I had any questions my questions were always answered. The staff was always friendly and helpful every single time.

BRENDA SMILEY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLIFFORD KRUEGER  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

judie drew  |  Premières impressions 
Évaluation :
5

Easy process when reserving storage or trucks and returning and checking out. Staff are very friendly and helpful. One of the best uhaul I have been to.

Nicole Eismann Crump  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Sauer  |  Expérience générale 
Évaluation :
3

There is a storage just a mile down the street for 95 a month for the same size I have .

Korey Sredinsky  |  Premières impressions 
Évaluation :
5

Staff went above and beyond.

Melvin Rolon  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron Scales  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl Denison  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brandi roberts  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nancy kingfisher  |  Expérience générale 
Évaluation :
2

you took the money for rental, we went to move in, unit was already rented, went back to get refund, suppose to refund, didn't get $back on card had to go somewhere else to rent. now I'm overdraftd at bank. thanks for costing me an extra $35, I don't have. I'll call you later today.

mary perry  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER VICK  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dinesha jenkins  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MATTHEW PETTER  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BEATRIZ MARTINEZ FERREYRA  |  Expérience générale 
Évaluation :
5

Sarah and the other girl were very helpful, knowledgeable, and friendly. Really couldn't have asked for a better experience.

Eric Bassett   |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Masten  |  Premières impressions 
Évaluation :
5

Overall, it was a great experience. The process was streamlined and convenient. The ONLY variance was quickly and easily rectified and did not negatively influence my overall experience. The above-referenced variance was a non-working gate access code contained in the move-in documents. I suspect it may simply have been that the access code was not yet entered for the unit in the access management platform, as I arrived about 30 minutes after renting online. Despite being a Sunday afternoon, an employee was readily available on-site and remedied the issue quickly. Everything else was great!

Nicole Stevens  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodrick Whiteside  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry Krout  |  Expérience générale 
Évaluation :
5

The entire staff was friendly and accommodating

LONNY SHERE  |  Premières impressions 
Évaluation :
5

I used three different locations during my move and you guys were outstanding! All of you went above and beyond to help my situation! Merci!

jason sartin  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVE HERNANDEZ  |  Premières impressions 
Évaluation :
5

The staff was amazing would highly recommend this location!

Michael Sauer  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry Krout  |  Premières impressions 
Évaluation :
5

The staff was very friendly.

karen green  |  Expérience générale 
Évaluation :
5

The manager at this store is hands down the best customer service oriented manager I've ever met. Very knowledgeable of her surroundings and answer everyone of my questions. I believe her name was Keri. She is definitely an asset to your company. I am very pleased and satisfied. Ty

JOEL WASHINGTON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Twyla Taylor  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

summer carden  |  Expérience générale 
Évaluation :
5

Kari was very professional, kind, and patient with me. She always made sure I knew my payment was coming up. Thank you Kari for being so very understanding and helpful.

Salise Cooke  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth Pinkerton  |  Premières impressions 
Évaluation :
4

I feel My belongings safer n more secure than at most storage places😉

alearo garcia  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie Busby  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

spencer lovett  |  Expérience générale 
Évaluation :
5

Sarah was extremely helpful and successfully solved all of the computer problems. The uhaul online reservation system is absolute garbage and should be completely different. It screws over the clients and it screws over the in person uhaul workers. Sarah did a great job working within the system she had and we cannot recommend her enough!

Lauren Krupp  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENISE MCKINNEY  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karen willoughby  |  Expérience générale 
Évaluation :
4

MGMT and staff is the best I've experienced with UHAUL so far. Really accommodating and patient with impatient customers, friendly, helpful. 10/10 for all interactions I had.

Trevor Hale  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melissa Siqueiros  |  Premières impressions 
Évaluation :
5

Not only was the staff helpful but went out of their way to be helpful n understanding. I was going through a lot of crap about the place I was to be moving to but they made it a point to help me with what I needed to finally don really went out of the way to accommodate me. That is one staff I will always tell people to go to.

william asay  |  Premières impressions 
Évaluation :
5

The staff was accommodating and friendly.

BRENDA GILLESPIE  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marcus Mays  |  Premières impressions 
Évaluation :
5

Staff was incredibly friendly and helpful with storage, rentals and purchasing boxes.

Sierra Horton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra Riggs  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Hamilton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra Riggs  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Richens  |  Expérience générale 
Évaluation :
1

I was calling to pick up the rest of my belongings and no one picked up the phone or followed up to notify me. I've lost my child's toys and important books.

Kerreon Wright  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leah krafft  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Richens  |  Premières impressions 
Évaluation :
5

Thank you for always having kind and courteous professionals on site for my rental and storage concerns. I was extremely pleased with the way my 2 ongoing year experience with U-Haul. Your staff at this facility is outstanding, and quite helpful in my needs over the 2 years. Special thanks to Eddie and the recently returning lady employee (Kari?), who originally made my rental contract and is now manager to the facility. Thank you both so very much.

Gary Murray  |  Expérience générale 
Évaluation :
5

Helpful staffing sometimes the wait for the register is a bit of a wait due to slow internet service but not to bad over all pleased with service.

Walter Fisher  |  Expérience générale 
Évaluation :
5

Very satisfied

LESLIE WATTS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATHAN SINGLETON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua Ketchum  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dustin Hardison  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

COLLEEN SPORTEL-PIDCOCK  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald Fieldson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taniceka Farmer  |  Premières impressions 
Évaluation :
5

Everyone was friendly and very helpful. My storage unit was good. I did run into a small issue once and they fixed it quickly. No complaints here. My stuff has been there for a few years and it has been safe and secure. They even went beyond and loaned me a broom once and filled my tire up with air when I was low. Things I needed at that time. I did buy my Uhaul hitch there for my car. It was a good buy. I highly recommend this storage unit.

Annette Jacobs  |  Expérience générale 
Évaluation :
4

I'm a new customer. This is my first storage rental. The only complaint that I have is it was difficult to place my lock on my 5/5 door because the latch wasn't lined up. I had to use muscle and I was exhausted after I final lined the holes up to be able to place the lock and lock it. But other than that my experience wasn't bad.

opal lewis  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale Makins  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gwendolyn Rhodes  |  Online Move In 
Évaluation :
5

Will use u-haul again

Chester Colbert  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua Ketchum  |  Premières impressions 
Évaluation :
5

Always clean and we'll lit. There till this last month. I think maybe water leaked. There was some mildew on some boxes and a wooden ice chest. This last time it wasn't as cool in there as it always is. I can understand that so etimes things happened beyond our control. But I will continue to use U-Haul services.

Frances MALJEVAC  |  Expérience générale 
Évaluation :
5

Staff is great helped us right away on moving to another building due to cockroaches but management assured me that the building will be taken care of right away.

Walter Fisher  |  Premières impressions 
Évaluation :
5

The lady who helped me was so nice. She really helped with everything I needed. Super friendly. Thank you so much for your help.

Emily Appel  |  Premières impressions 
Évaluation :
1

Had to rent truck one (1) extra day because I could not unload my belongings. I was unwilling to settle for a "climate controlled" space that was 88 degrees, humid, etc. I had to search for another facility that was appropriate and true to advertising of "climate controlled." Extra Stress, a different helper, extra miles, gas, etc, VERY DISAPPOINTED in that respect. I was never offered compensation due to facility's inefficiency to produce what was/they advertised!! Truck drove fine. I will not recommend storage at the 1010 S Memorial Drive, Tulsa, OK to anyone.

SHERRY FLAHERTY  |  Premières impressions 
Évaluation :
5

I was treated extremely well. Even when a mistake was made it was corrected quickly and to my satisfaction. I found the Manager and employee Kari Clay very helpful. I would go back because of their customer service.

Paul Brady  |  Expérience générale 
Évaluation :
5

The people that work at the 11th street&memorial are the best.very helpful &friendly.

Debbie Rainwater  |  Expérience générale 
Évaluation :
1

I found roaches in my belongings

STEVEN ASKEW   |  Expérience générale 
Évaluation :
5

Over the top service!!

Radiance Lewis  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bridgett Jamison  |  Premières impressions 
Évaluation :
5

Tanya was very friendly and helpful as well as the man who brought us the lock for oir unit. A+ Customer service.

Mandy Altman-Slaton  |  Premières impressions 
Évaluation :
1

Staff was not friendly and the storage unit I was given still had trash in it.

Somtochukwu Ekwempu  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Masten  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jonathan Harris  |  Expérience générale 
Évaluation :
5

The people that work there are very nice&helpful.

Debbie Rainwater  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH PEARSON  |  Premières impressions 
Évaluation :
2

The storage leak water on my stuff

allen Bowie  |  Expérience générale 
Évaluation :
4

Not only was my truck not available but i was unable to rent the storage unit that had been available days before.. so my husband said let's pray and so when Imy truck location was transferred I felt compelled to ask if they rented storage units not knowing uhaul has storage units.. thank you Jesus He worked everything out all at one place

Ruth Jones  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

justine pinales  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Whiteley  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

iesha cole  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LaDonna Jones  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Martinez  |  Premières impressions 
Évaluation :
5

Love staff very friendly good people thanks everyone..

Lois Walker  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ian Engle-Williams  |  Online Move In 
Évaluation :
5

Getting our storage space was fast and easy. She (forgot name) was very cordial and helpful.

Arthur Roper  |  Premières impressions 
Évaluation :
1

It was bad for me because I lost everything I owed not yalls fault

TAKENNA TRIPLETT  |  Expérience générale 
Évaluation :
4

Tanya was very helpful and accommodating.

ROBERT CERRONE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cindy beck  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Masten  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA MORALES BAUTISTA  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andrea alford  |  Expérience générale 
Évaluation :
5

Excellent service

felipe padilla  |  Expérience générale 
Évaluation :
5

Great service and staff very helpful. The place in Broken Arrow staff could receive and help getting my Jeep off equipment of truck. They had no room for tuck and equipment. The also sent me another U Haul location and it was wrong area of Tulsa. I found the place on 11th.

guadalpe galvez  |  Premières impressions 
Évaluation :
5

I really like the fact that u never really hear about them have any brake ins

Tritney Condreay  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Harris  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tracy Staten  |  Premières impressions 
Évaluation :
4

Everything was good but the location where it located at in corner of street makes it hard to turn when a GOS tells u to go one way n I need to make a u turn . Also I rented a trailer to haul a truck n my truck didn't fit there in trailer

PATRICIA MORALES BAUTISTA  |  Premières impressions 
Évaluation :
5

Staff was always friendly and very helpful. Thanks so much for a pleasant experience!!

Gina Figures  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gina Figures  |  Premières impressions 
Évaluation :
5

Really just the perfect experience! The safety of the location was excellent; location, availability, staff at site is so friendly and always eager to help. Lots of product for every kind of moving/packing/dolly's/trucks, you name it. We have used their storage twice and trucks also

Tricia Gregory  |  Expérience générale 
Évaluation :
5

Friendly staff. Easy to reserve and easy to turn in. I have used UHAUL for decades. My number 1 choice!

vicky gragory  |  Expérience générale 
Évaluation :
2

Under staffed wait is to long.

Paul Brady  |  Premières impressions 
Évaluation :
2

Some initial issues were inconvenient but a customer service employee at front desk fixed the situation.

Paul Brady  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BOBBY PRESSEY  |  Expérience générale 
Évaluation :
4

My experience was great! I only had one hiccup and that was the day I came to empty my storage. My card didn't work, but an employee was right there to help with the gate, coming and going. I would recommend.

Andrea Turney  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tanisha Stephens  |  Expérience générale 
Évaluation :
5

Good Job!

will robert  |  Expérience générale 
Évaluation :
5

Ms. Tanya (the manager) was always very helpful and professional. All transactions were smooth and simple. The entire experience really couldn't have been any easier. Definitely a location I'd use again if necessary.

DESTINEE TOMASEK  |  Expérience générale 
Évaluation :
5

The staff at 1010 S Memorial drive is amazing! Renting the storage unit was easy, convenient, and well explained. Our storage unit was being used a place to transition our belongings while moving from a new state and into a new house. With the all the stress involved with a big move, U-haul made things stress-free and even provided comfort, compassion, and bottled water to our family when things got hard. Thanks U-haul!

WIL STOKES  |  Expérience générale 
Évaluation :
5

Tanya was so very helpful to me during a very rough period and I win never forget how kind and caring she was!!! Thank you Tanya!!

Jeanenne Mace  |  Expérience générale 
Évaluation :
2

This facility is very aged and that is very evident. The unit we had was dark and musty. It was broken into twice. Not that we expected the office to be responsible for the belongings but they didn't even seem to care. Just came and took a couple pictures the first time and said you can call the police out to make a report. Well, how about you work on security of your facility and how someone was able to climb over the walls into our unit? The second time we didn't even bother. We got a new bigger unit, for less $$ and fits what I would truly consider climate controlled. I would not recommend anyone I know to use this location. On the 2 occasions I have had to deal directly with the manager, she was pleasant and attentive to my questions and needs. That I will give them.

PATRICIA MCPHERSON  |  Expérience générale 
Évaluation :
5

Great experience! The staff was very helpful and friendly. They got me in and out quickly, briefed me on the process, and took me to my storage unit. Two standouts were Tanya, the Manager, and Eddie, the Mechanic. Tanya guided me through the process and explained how things worked when renting a storage space. Eddie was friendly and chatted with me while I waited for my movers to arrive at the location. U-Haul on 1010 S. Memorial in Tulsa, OK is the best!!!

scott horwitz  |  Expérience générale 
Évaluation :
5

The customer service was great. They worked with me on everything I needed. Smooth process with the unexpected moving issues that came up with my sister during the time I had planned to use the truck.

Celestina Spencer  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zyon Thomas  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

mike cronin  |  Expérience générale 
Évaluation :
5

Too bad there's no prorated rent.. I moved out in the middle of the month. Should only pay for what u use . So about 14 days I paid I could have used elsewhere. Moving expenses. But over all my experience was excellent.

Jake Stocum  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Ottinger  |  Expérience générale 
Évaluation :
5

Everyone from the Manager to the employees at the 61st & Peoria store was amazing. I've used U-Haul now for going on my 10 the move... You guys are amazing...

Justin Jester  |  Expérience générale 
Évaluation :
5

Very professional and obliging staff. I was super impressed!!! Merci

Gary Murray  |  Premières impressions 
Évaluation :
5

The staff is amazing at 11th and memorial. They went above and beyond to accommodate my needs. If I ever need to use a storage facility I will bring my business back to them. Thank you so much

kari childress  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael Ward  |  Premières impressions 
Évaluation :
5

Very accomodating.

judy clark  |  Premières impressions 
Évaluation :
5

Customer service was amazing!

Russell Ryker  |  Expérience générale 
Évaluation :
5

Très bien

GINA SMITH  |  Expérience générale 
Évaluation :
5

Very professionally handled with class, awesome service.

stephen beauman  |  Premières impressions 
Évaluation :
5

Perfect

Hazel Miller  |  Premières impressions 
Évaluation :
5

Very quick service, not complicated, great customer service

Lucretia Mathis  |  Premières impressions 
Évaluation :
5

Tanya Burrell, Manager for the Memorial facility is amazing. I have rented here multiple times and Tanya has always been friendly and customer service is her number one priority. Top notch facility.

AJ Cleaning  |  Expérience générale 
Évaluation :
3

The staff was very happy and friendly

gina smith  |  Expérience générale 
Évaluation :
1

There was a female employee there who was so rude and hateful that I would never return to this facility.

Stephen Foster  |  Expérience générale 
Évaluation :
5

Merci!

Tyrone A Nichols  |  Expérience générale 
Évaluation :
5

The gentleman who assisted me did a fantastic job. He made sure I had dotted my I's and crossed my t's. I was worried but his professionalism showed he truly understood what I am going thru

Aaron Browning  |  Premières impressions 
Évaluation :
5

Just friendly worker's

anita powell  |  Expérience générale 
Évaluation :
4

Only used to store items for a month

June Smith  |  Expérience générale 
Évaluation :
5

Very helpful and the general manager truly went out of her way to take care of us !!

Maria Denison  |  Premières impressions 
Évaluation :
5

When at the location, work together to find the best affordable cost for truck rental and help to save money.

Larry J Taylor  |  Expérience générale 
Évaluation :
5

Even though it was a small wait time the employees were nice

anita powell  |  Premières impressions 
Évaluation :
5

The customer was well, work with me for returning the Truck, parking the transport, and find the closest Storage unit for easier unloading of the truck.

Larry J Taylor  |  Premières impressions 
Évaluation :
5

Thank you U-haul. We were about to be flooded out of our home and you made our moving our furniture out easy.

Scott newton  |  Expérience générale 
Évaluation :
5

it Is great that you check every unit to make sure that they are locked good looking out I appreciate it thank you

andrea alford  |  Premières impressions 
Évaluation :
5

Thank you U-Haul for the amazing service during our difficult time. Oklahoma is under water and you provided us with a month of free storage!! Thank you !

Scott newton  |  Premières impressions 
Évaluation :
4

speedy service

Alfonzo Johnson  |  Expérience générale 
Évaluation :
5

They were so sweet and helpful most definitely will be coming back!

kenia molina  |  Expérience générale 
Évaluation :
5

Very helpful and courteous, had a rep walk us out to the storage unit we needed to make sure we had the right size for our belongings. Nice touch guys!

saul stilwell  |  Premières impressions 
Évaluation :
5

I'm very pleased with the Manager & Employees. I'm a firm believer in customer service. I was impressed with the care & concerns the staff has shown me upon renting my storage unit.

sharon wright  |  Premières impressions 
Évaluation :
5

Friendly staff. Willing to to explain rules, e t c. Call center staff very friendly. No complaints whatsoever. Was a user for 2 years, storage was safe & sound. Easy sign-up, Online pay!

Kenneth Moore  |  Expérience générale 
Évaluation :
5

THEY TOOK CARE OF ME THANK YOU

Brenda Guitterrez Cano  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle

mark patrick  |  Premières impressions 
Évaluation :
5

Every one as always were very compliant,helpfull and friendly. I love this location. THANK YOU ALL

william curry  |  Premières impressions 
Évaluation :
5

Great customer service and very knowledgeable employees

CITY NATIONAL  |  Premières impressions 
Évaluation :
5

Swinging doors on unit are a literal pain and metal outside door on floor could use grinding down.

ELVIS ROLLINSON  |  Expérience générale 
Évaluation :
3

I would have stayed had the prices been in line with other surrounding facility. I moved to a cheaper 10x10.

Daniela Walters  |  Expérience générale 
Évaluation :
4

The weather stripping along the bottom of the unit did not meet with the floor of the unit, so I had a great deal of dirt that had blown into my unit and was all over my things...it was quite a mess.

tamara settles  |  Expérience générale 
Évaluation :
5

I was not there when things where cleaned out. But other than that you are A one location. I would recommend your place.

SHAROLET DANIEL  |  Expérience générale 
Évaluation :
2

Would not rent there again Management verry unhelpful

JIM BENNING  |  Expérience générale 
Évaluation :
4

Excellent service with local employees, the system was not correct in that it wanted to change my drop off location. If I'm given a location, keep it!

Russell Ryker  |  Réservation 
Évaluation :
5

Exactly what I needed. The security measures made me feel my possessions would be safe here and they were!

Michelle Pooch  |  Expérience générale 
Évaluation :
5

The staff is very, very helpful!

Dana Greer  |  Expérience générale 
Évaluation :
4

Merci.

MATT SWAN  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • ConteneursU-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Propane

    Service de propane livré directement à votre porte!

  • Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

  • Historique

    Nous avons un programme de récupération adaptative visant à améliorer l'environnement!

Retour
Haut de la page