Bill was very helpful and went the extra mile to accommodate my needs. This level of customer service is rare today and is greatly appreciated.
Michael S | Premières impressionsCustomer Reviews for U-Haul Moving & Storage of Anthem Way
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Le personnel était amical et serviable. LOCATION of facility was very Convenient and safe. Prices were reasonable.
James J | Expérience généraleThe young man at the counter was outstanding!
Joseph CManny is a super guy! Thank you!
Ken BThey allow people to park way past stall limit's making it difficult to get in and out of space on a daily basis. Things parked in non designated spots Was a customer for over ten years and now of multiple people living at facilities
ANJANETTE B | Expérience généraleAlways great dealing with them. Great crew, always friendly and helpful.
Alen SCall me for a answer 928-699-4704
John ROne of the best U-Haul businesses I've ever used. There was absolutely no wait, time at all, when dropping off a truck. A couple of days later, I rented a van. Absolutely flawless picking up and returning. What a great group of employees. I'd give a lot more "stars" if I could!!!
louanna kBien
Alvaro SKeep on doing as you do.
Benjamin NVery friendly staff
Doug PFast return the agent knew how the return process, and notified him about the credit of the mileage. The agent was friendly and welcoming.
James CNice people.
jason sDear U-Haul Customer Service Team, I am writing to express my utmost satisfaction with the service I received at your Anthem location. My experience with U-Haul was nothing short of excellent, and I felt compelled to share my positive feedback. First and foremost, I was incredibly impressed with the cleanliness and safety measures observed at your facility. The environment was immaculate, and I felt at ease knowing that hygiene and sanitation were top priorities. Your staff should be commended for maintaining such high standards, especially during these challenging times. Speaking of your staff, I must highlight their exceptional friendliness and professionalism. From the moment I arrived, I was greeted with warmth and enthusiasm. Every interaction I had with your team was pleasant and helpful, which significantly enhanced my overall experience. Furthermore, I was pleasantly surprised by the state of the bathrooms at your location. They were impeccably clean, a detail that often goes unnoticed but greatly contributes to a positive customer experience. The attention to detail in maintaining hygienic facilities did not go unnoticed and is a testament to your commitment to customer satisfaction. Most importantly, throughout my time on the premises, I felt safe and secure. Your dedication to providing a safe environment for your customers is commendable and greatly appreciated. In conclusion, I want to extend my sincere gratitude to the entire U-Haul team for providing such outstanding service. My experience exceeded my expectations in every aspect, and I will not hesitate to recommend U-Haul to friends and family in need of your services. Thank you for setting the bar high and for consistently delivering excellence. Warm regards Sheri Eggers
sheri e | Expérience généraleI think the entire process was simple and would highly recommend.
LISA WGreat customer service...AAAAA
JOHN CNothing to note. Great staff and service!
al rNice, easy rental. Thank you
robert eVery friendly staff
Alan EThanks for the rental, will use again when needed!
James R | Expérience généraleBill and his team are champions A+
STEVE SI would change the headlights to a new led light bulbs the OEM bulbs are pretty bad compared to all the new car headlights now days..
Bryan WGreat experience
THOMAS WThis by far the best and easiest way to move!! The team at Anthem has been great to work with. And the experience with U-Haul has been wonderful.
Karen PThe customer service level was beyond excellent. The first truck wasn't the right size for what I needed, when I came back they quickly researched the truck that had the internal height I needed and got me on my way. Thanks Bill and Gavin!
Jay AGreat location and staff
don tNice friendly people. Always helpful.
ALEX BOutstanding service
PAUL FtHE U-HAUL IS VERY CLEAN.
richard vWould love to work there.
jeffrey w | Premières impressionsWould like to send out a huge THANK YOU to the guys from Smooth Movers who helped us on 2/16. They were excellent help and there is no way we have been able to get as much done as we did. Highly recommend them for any of your moving needs.
gregory gWe had oil in our open 6x12 trailer. I let it go. We clean it when we got home. But someone needs to check on who cleans.
vicki dEverything was wonderful.
Rita MNothing everyone was friendly, professional, and very knowledgeable.
Brad Mthe staff was great and very polite, they got me right in and right out.
mike gGreat staff, clean , & quick in and out
Alex YAll employees were friendly
Bryan USamantha was very helpful and friendly. She quickly took care of us so that we could get on the road. Great service! :-)
Zac SWhere’s my receipt??
Mike HEasy online reservation and pickup. Returned early and received a refund for the days not used.
Amanda FPaul was THE BEST!!!! Great guy 🫡
jimi sThis is a 5 star location, with 5 star management. I will drive a little further than I have to, to rent again from this crew. Fabulous!!
Kathleen CMannie was very helpful and accommodating!!!
chris p | Premières impressionsEmployes provided excellent service at pickup and drop-off.
Bryan SVery easy to work with and helpful!
Diane BAfter more than six years with your storage facility, I have nothing but praise, and a great assessment of my experience. Bill Kiff, the property manager, was extraordinary, and went well beyond the call of duty in assisting me at the time that I closed my account. Unfortunately, I no longer live in Anthem, but if I do move back, this U-Haul facility will provide my storage. Thank you again, Bill!
GEORGE H | Expérience généraleThe person who assisted with connecting the trailer was abrupt and condescending. He ordered me around with a gruff attitude. He obviously doesn't have people skills.
Cindy BSecure, my vehicle has only been vandalized twice, and the staff were very helpful, concerned and supportive and helpful.
BRUCE M | Premières impressionsMerci.
Kiran PNothing, great employees and solid equipment.
Jim BThey helped me in a very difficult situation. They are my heroes!
Jean AOn line reservation for van (or any rental with mileage fee) should ask for estimated mileage so quote reflects true price and not just rental cost. My on line quote was $22 but true cost was 70. I understand mileage fee…just hasn't factored that in so was at first surprised at final cost. A simply addition to on line reservation would avoid surprises. Other than that, great experience again.
Steven HThey were very accommodating when I needed to extend my rental twice. pickup and drop-off were super easy and quick.
Tim CGreat customer service and workers willing to help answer questions, prepare the truck/trailer and recover it upon return.
Kathryn PFriendly, clean environment and vehicles
Sontonia CEverything went great thanks
norman c | Expérience généraleSam was excellent, everything went as she indicated. No problems at all.
Kevin Avery helpfull ,they where great
Rocco SFast efficient service!
Walter SPulled in and before I knew it, the trailer was off and I was on my way! Excellent service!
Karen BThank you. Looks good.
Clifford OGavin was very helpful and our whole experience was amazing. Thanks
Amanda B | Expérience générale👍
Maryellen M | Expérience généraleYou have a rodent problem, droppings throughout unit...
KERRI C | Expérience généraleEveryone is friendly and informative on every question.
Jim L | Premières impressionsThe two guys who were there were amazing. Thank you for such great service! A women couldn't believe that the restroom was cleaned by them. She put them down and let them know that a woman had to have cleaned the restroom. They deserve kudos for not responding negatively toward her.
carri j | Premières impressionsExcellent facility and very helpful excellent staff!
RONALD H | Expérience généraleFrom staff to facility, this storage place is top notch. The staff was very helpful and friendly. Storage area was very clean and well maintained. Je la recommande fortement.
Jean M | Premières impressionsCould use better lighting to the units themselves. Better access for after hours, with functioning access.
lorenzo I | Expérience généraleWe've been customers for years. Happy with facility and staff is always helpful.
William G | Premières impressionsBill was extremely helpful, thanks Bill!
Joanna S | Expérience généraleGreat all-in-one facility for vehicle rental and storage!
Noel W | Expérience généraleGreat..
James J | Online Move InQuick and easy
Christina Z | Online Move InClose and convenient. Hope to find another storage facility just like this one after our move.
MARSHALL B | Expérience généraleThe staff that was there during check-in on 8/8/2023 around 4:00 p.m. were excellent. The gentleman were very helpful and took us over to see the RV spot we rented. I mixed up. The same night as my check-in around 9pm I mixed up which gate I had to enter. I called the U-Haul customer service number and they connected me with the local manager who gave me instructions on which gate to enter. It was fantastic they were able to assist me! A huge thank you to the U-Haul Anthem, Arizona Team!
maggie l | Premières impressionsGreat staff.
Richard T | Expérience généraleAlways get the roadside assistance
cody w | Expérience généraleAlways buy the roadside coverage. Blew a trailer tire on the first leg of a 2000 mile move and had a new tire and repaired (hacked off) fender roadside and was back on track within an hour. Shout out Browns Automotive out of Taylor, Illinois. And the $70 roadside coverage. More than worth it.
cody w | Premières impressionsThey were very helpful and made my storage painless to do your kindness and hospitality was amazing
Darlyne J | Expérience généraleVery helpful and friendly staff.
marie m | Expérience généraleThe entire staff at Anthem Uhaul is top notch, led by an incredible manager Bill. Always attentive, friendly and one of the cleanest facilities I've ever rented at. Had I not have moved to Cottonwood Az I would have never let my shed go. PS, I don't know what you pay Bill but whatever it is he deserves a raise! Man works his but off. Thanks for a great stay. Shawn Davis & Blind Bear LLC
Blind B | Expérience généraleBill and his entire staff are pleasant, helpful and always available to help!
Paul T | Expérience généraleDid not realize I needed to check in at the front desk before accessing the unit. But the staff was very helpful clarifying the process for me
Veronika L | Online Move InFriendly and timely
Denton S | Premières impressionsProfessional cordial very accommodating
Frank M | Expérience généraleGREAT CREW- ALL VERY FRIENDLY, PATIENT AND PROFESSIONAL.
Elizabeth B | Premières impressionsStaff was very helpful, extremely nice and worked with my schedule of moving in.
Brian R | Premières impressionsThe entire staff was great, especially Manny. My only issue is that the old storage unit system is NOT allowing the pro-rated balance to be applied/returned when moving into the newer storage units because "they don't communicate."
Celestino G | Expérience généraleI rented the unit for all 2 years with no issues. Great place for storage.
jacquelynn a | Expérience généraleYour workers were very sweet and professional and went above and beyond for there customers. Very impressed with your works and facilities.
malisa j | Premières impressionsJust started using the storage unit.
Delviah P | Online Move InGreat service and easy and clean for customer. Merci!
BRIGETTE J | Expérience généraleBill and the guys are always amazing. Can't thank you enough for all your help !!!
Barbara B | Expérience généraleAlways clean, well-lit, felt safe and secure. Amenities like a CLEAN bathroom, easy to use carts and a donation area were really appreciated.
Megna F | Expérience généraleTOO EXPENSIVE for the size of the storage
domenick c | Expérience généraleWe left an expensive movie projection screen in the locker accidentally when we closed our lease. We got a call about the screen and they were so nice to bring it out if the locker to the office marked with our name so we could come pick it up. Very well handled situation. Thank you staff.
PHYLLIS D | Expérience généralegreat staff, super helpful.
Robert P | Expérience généraleBill Kiff and his staff are the best! Easy to work with and always on top of things. A top maintained service. Will always be our go-to facility for storage or temporary moving needs.
PATRICK P | Expérience généraleWe had to rent 2 different trailers over a few days and dealt with 3 locations and truly, the staff at each location mad this whole process so much easier. Checking went quickly and the staffs were very helpful.
Kimberlee A | Premières impressionsI never had a problem I would use them again if I need storage in the future
Laura T | Expérience généraleFriendly service. Local convenience. 5 stars.
Mario M | Expérience généraleReally appreciate the help I received. The gentleman was so nice and helpful. Definitely made this process fun and stress free. Merci.
STEPHANIE M | Premières impressionsI made a reservation for a storage unit, was told very plainly I would get one month free. Upon arrival at Anthem Arizona was there are no units available and the reservation was not a reservation at all but a request only. I got a unit only because someone vacated unexpectedly and the manager told me the free months storage promotion ended months ago and never pertained to the size of unit I thought I reserved. Nothing your reservation agent told me was true. Last thing you want after driving two days with all your stuff is to have to make all new arrangements at the last minute to find a place for your stuff. I wasted money on the help I had hired to help me unload when the unit was not immediately available and you cheated me out of one months rent @ $208. I will use another rental service next month in the second leg of my trip if you do not make this right.
Matthew S | Premières impressionsWe really liked the air control in the storage unit it kept our things at a nice temperature, and my candles didn’t melt. lol:)
Stacey C | Expérience généraleWonderful in all aspects.
linda p | Expérience généraleThe facility has easy access for move in, staff is very friendly and helpful. Felt welcome, facility is so clean, it was a pleasurable experience.
Diane A | Premières impressionsVery accommodating & friendly!!! Always there to help…..
Patricia S | Premières impressionsGreat staff
duane C | Expérience généraleThanks for providing such an Dr Elle t customer experience!!
Elsa O | Premières impressionsIt was a little pricey, but extremely clean.
Dale W | Premières impressionsStaff kept me informed when I needed to check on my vehicle after storms. Always very helpful.
Bruce B | Expérience généraleGreat service and storage was exceptionally clean and convenient and fairly priced ! Appreciated the military discount . Thank you T Murray
theodore m | Expérience généraleAll staff seems helpful however one person seems to standout and that is Keirstin. She seems to go above and beyond. Even though we had a small issue she helped to promptly correct it. Anytime I've been in even just to look she always has a positive attitude and willing to answer questions. Merci
mary s | Premières impressionsBill, Keirstin, Gavin, Neo, Brandon, Cynthia, Larry and Mannie are all very helpful and friendly!
Kathleen L | Expérience généraleVery accomodating and helpful! Really appreciate it, thank you!
karen h | Expérience généraleGavin was very helpful, professional and friendly; he made the process so easy as well. Merci.
Tamra J | Premières impressionsGood people to work with
Frank V | Premières impressionsI don't have anything to add. Great people and service!
Kyndall M | Premières impressionswell organized always friendly
hazel c | Premières impressionsGreat staff and facility. Would definitely use again...
William R | Expérience généraleThis is a well run and excellent facility we are lucky to have close by. Excellent staff. Helpful and polite. We have rented a 10x20 unit. Rented a pickup truck on occasion. Highly recommend
Brent W | Expérience généraleVery courtesy & always willing to work with you!
Rheta V | Expérience généraleThank you for 15 years of excellent service. I will miss you.
Eileen C | Expérience généraleI felt confident that whatever information that I needed could be found there from locks and trucks to safety and movers to help get the job done, in addition to having a courteous staff too. I had a great experience, thank you for making it happen.
shirley g | Expérience généraleStaff are professional and knowledgeable. Units are clean and well maintained. I have rented units for many years from this location in Anthem and have always had excellent service and no issues. Merci.
REBBECCA S | Expérience généraleVery nice employees. Even called to tell me the car cover had come off. Very nice thing to do.
Ashley S | Expérience généraleStaff has great sense of humor.
jacquelynn a | Premières impressionsThank you Bill and staff.
HOWARD H | Expérience généraleThanks for helping me get a storage unit. I really appreciate it
Gary S | Premières impressionsGreat experience. Kirsten was super gelpul, friendly and a great sense of humor.
Shane K | Premières impressionsThe service representative was amazing and made this a seemlesss process.
EUGENIE S | Premières impressionsI haven’t moved my items into storage yet, but I’ve been a long time customer if Uhaul and they have been great to with with.
Carmen P | Online Move InMerci
CHANEL A | Expérience généraleThe process of ordering online and accessing the unit was flawless. Very convenient. I was impressed.
Michele T | Online Move InI have a picture of the thermometers in the hallways, and none of them are as promised and all are over the promised 85 degrees ... in the dark hallway nearest it says 90 degrees and my unit is in front of south and east facing wall of windows and it is even hotter there. I don't think it's right that the thermostat is not regulated as promised. Also, my wall is made up of multiple roll up doors, rather than normal walls, is this going to expose my unit to critters with all these openings I can see vertically on the wall? The sun exposure was not revealed prior to renting.
Pamela P | Online Move InI rented the storage unit for about 2 1/2 years. The facility was clean, well-lit and easily accessible. I had a 10' x 10' climate-controlled unit and was very satisfied with it. I decided that I didn't require the off-site storage, so closed the account for that reason. I still store my RV at the same facility.
MICHAEL M | Expérience généraleI liked it so much referred my neighbor and he signed up to my RV Parking Space.
Jim K | Expérience généraleKrestin(spelling?) I was literally the nicest person I've come across not only in customer service but just in general the longest time. Not only is she excellent at her job, knows her stuff, efficient, quick without feeling rushed while being thorough. she's funny, thoughtful, and overall a joy. I went in being very stressed out about my moves, she asked me the questions I should've been asking her which was extremely helpful. Give that girl a raise! Everyone in the store was extremely helpful and courteous. Well done
Kelly D | Expérience généraleBill was great in helping us get what we needed
Matthew W | Online Move InThank you Anthem Uhaul.
HOWARD H | Premières impressionsThe person at the counter was very rude & offered no help of any kind. I had to request help & even then he was reluctant. He did not say thank you at or offer any additional information. I would not recommend sending anyone to this facility.
Katina B | Online Move InSmooth process
Lee L | Online Move InGlad to find a Uhaul facility near my house.
teresa s | Premières impressionsStaff was very friendly and efficient in setting a unit convenient for me. Le service a été excellent. We had to rent in Anthem as there was nothing available in Flagstaff. Will always use UHaul for rent or transport.
joe p | Expérience généraleGreat staff, Bill was a big help.
Gary W | Premières impressionsMannie was particularly helpful and friendly.
Richard M | Premières impressionsExcellent service à la clientèle.
shirley g | Premières impressionsA very nice facility with knowledgeable people.
Lee M | Expérience généraleYour process is way too disconnected and complicated. I once leased a $70 000 truck for three years. Way less hassle than renting a$200 space from you for 2 months. Seriously, streamline your process. Kinda painful Thought you should know
Kevin O | Expérience généraleLonger evening hour access when it's cooler would have it easier. Staff friendly but needs to know how to move chatty customers along when people are waiting in line.
Phyllis S | Expérience généraleGreat staff
Doug B | Premières impressionsVery nice Establishment. Could not find a better place.thank you...
everrett b | Expérience généraleKiersten was very helpful and accommodating.
Teresa B | Premières impressionsThe staff is always friendly and helpful.
MELE K | Premières impressionsVery good customer service.
Mark L | Premières impressionsBill was very helpful.
John W | Premières impressionsThey do not actually give three days to pay the bill, only two. I have left a horrible review on Google and will also on Yelp. I am also contacting my bank. I will be moving out as soon as I can. Very rude and unhelpful people who obviously need to cheat others out of $I6. Matthew was quite nasty as is, apparently, the manager who would not give me three days to pay, but only two. Have fun dealing with my bank. Even the lady at the 800 number agreed that they only gave me 2 days, as did Matthew until he backtracked when he saw the manager onkly gave me 2. If it's due on the 28th of the month, I have until the 3Ist. to pay. They only gave me until the 30th and then charged the late fee.
Candra A | Premières impressionsVery good customers service skills.
Thomas H | Expérience généraleMannie has a great customer service, Totally pleased
ISAAC G | Premières impressionsThe staff is the best I've encountered
LEA J | Expérience généralenice and friendly people!
Elizabeth L | Expérience généraleThank you. One stop place for moving / storing household items.
Stephen N | Expérience générale👍
Thomas B | Expérience généraleThe whole process was very organized and well thought out.
KEN W | Online Move InMy reservation was not recognized in your system. On Oct 15, 2020 I made Reservation #: 858045-00110689, Storage Space, Reserved: 15' x 40' x 99' RV/Boat/Vehicle/Parking. This was not available. I needed this for 3 vehicles. Now I have a non-covered 12'x33' which is not enough space. On multiple occasions I confirmed my reservation. Each time my reservation could not be found unless I provided this number. Each time nothing was available. Yesterday, the only spot available was this smaller non-covered space.
Brian P | Premières impressionsThe staff at Anthem UHaul made our arrival in AZ very pleasant and easy. Highly recommend the storage facility!!
Leslie F | Expérience généraleWe all can use improvement and this is why the rating. It is excellent at the Anthem location...keep up the great work.
Darren B | Expérience généraleManager is off the charts helpful!
Candice K | Expérience généralePerfect combo with truck rental.
CHRISTOPHER H | Premières impressionsStaff is very courteous and helpful with questions. The gated 24 hour access was very convenient. Highly reccomend this location.
Patricia C | Online Move InBill and his crew were easy to work with and always helpful when we had questions.
Terry S | Expérience généraleI was very disappointed with some of the staff at this facility especially the woman who does your billing. Her tone was snotty and demeaning and she made it seem like I was inconveniencing her with my questions. I have always had great customer service with u haul until my experience at your anthem location. However, I needed to rent a truck recently and I was hesitant to use this facility but it was the only one with the truck I needed. Matthew was at the office that day and he was exceptional. He was so polite and helpful and personable. I was happy with my experience for that day. But overall I would not recommend this facility nor would I use it in the future.
NATALIE B | Expérience généraleThe key pad at the entrance to the storage facility needs to be fixed or replaced - it is way too difficult to get your card read. It is obviously broken because it never used to be the way it is now.
CYNTHIA N | Premières impressionsBill was great at getting me setup for an RV storage unit
Chris R | Premières impressionsPerfect for my temporary storage need. Will use in the future, if needed.
Roger C | Expérience généraleI only rated average because I have spent 5+ minutes failing to check into my unit and checking out every time. I would have to swipe my card over and over again. In our AZ heat it's extremely frustrating and I'm so glad it's over and I no longer have a storage unit.
Rosie Q | Expérience généraleUnit has taken Rats
John H | Premières impressionsGreat services. Will reccomend it.
gene m | Expérience généraleI made a reservation for a 10x15 room and guarenteed it with a credit card for 8-3 when I arrived on 8-5 it took them over an hour to find it. And when they did they said since I wasn't there on the 3rd they didn't have the room anymore. So they gave me rooms to make the same size as a 10x15 but my belongings don't fit. I ask them why didn't they keep my reservation and start charging my credit card, which is what they said they would do and all they could say was "I don't know". 't know.
byron G | Premières impressionsStaff has always been super helpful. Keep up the good work!
Toby T | Expérience généraleBill was very helpful and friendly. Excellent service!
Bruce B | Premières impressionsYour facility people were most gracious and helpful. Superbly polite. One gentleman, Matthew (?), was checking me in at the end of my visit when I turned in my trailer. He was awesome. When he didn't know the answer to something, he simply brought me inside and asked his coworkers questions. He didn't try to make things up, or argue with me, or anything. He wasn't too big to ask for help. Love that in employees. Ask questions when you are not sure something is right!! Thank you for a great staff. I have had it too many times with people who make things up and only end up being wrong. This was great.
Misty D | Premières impressionsGreat place. Very secure and clean. Plenty of carts and parking.
TRISH H | Expérience généraleStaff was very helpful and facility was well maintained
EDWARD K | Expérience généraleAwesome company! Will use you again in the future!
Colin R | Expérience généraleGreat location. Just wish I'd received a refund when I checked out 15 days before the month ended. NOT GOOD CUSTOMER SERVICE ABOUT THAT!
Colleen R | Expérience généraleStaff was awesome! What wasn't is that my entry clicker still doesn't work. It took two hours for me to get in and drop of camper. Then we were stuck in the complex. Again the staff was awesome but you need to fix your tech.
Toby T | Premières impressionsI was a little upset when I reserved a trailer and they called the day before when we were leaving to go to Anthem and said it wasn't available after all. We rented from up here in Lakeside was a lot cheaper!
Suzanne C | Expérience généraleI know you do not care, however, I just had to say we have rented from your facility since we have been in North Phoenix for soon to be 13 YEARS! We have spent over $20 000 during that time and NEVER ONCE did we get a call from ANYONE at U-Haul saying thank you, your a piece of s--- or anything. Just a BILL that in the last several years has steadily gone up almost 10 % a year when inflation has been around 2 %. When I did call twice to bring this up I was told that is not our decision and basically if you do not like it, politely pound sand! We have also rented U-Hauls and got no special consideration for having a storage facility, etc. Good luck with your future business as we will not ever be renting with you again because YOU ALL DO NOT CARE! Feel free to call, but I am sure you won't. Thank you for letting me get this off my chest! Mark Storrer (720) 635 - 1655
MARK S | Expérience généraleRental truck was older with high mileage I would of liked a more modern truck with power windows and mirrors. I was charged to load my car on to transport trailer which to me should be part of the rental not extra. The online reservation system has bugs and when I thought I had booked a reservation I found out later it did not take place so had to do it all manually,
Gloria M | Expérience généralePrompt, helpful, friendly staff. The 10x10 unit was clean and ready for our daughter to transfer all of her one bedroom apartment belongings.
Christine W | Premières impressionsNice and friendly.
Kurt R | Expérience généraleWe have use this location for several times and the crew are always help, friendly and professional.
Ronald T | Expérience généraleStaff at anthem u hail were excellent in helping with my issue Especially Josh who is working the front and very helpful and I appreciate it
EDWARD K | Premières impressionsEasy in easy out. Very nice experience. Thank you.
BOB C | Expérience généraleThey worked with me when I was behind in my payments..
Carol A | Expérience généraleVery helpful staff! And NICE,
Suzanne C | Premières impressionsAlthough the customer service was excellent, the website is not. I reserved a unit in which the website clearly states that it will fit a two-bedroom 1200 square foot home. When I got there to check in yesterday the customer service agent asked me to please look at the size of the unit to make sure that it was going to be big enough for what I needed. When I did I was shockingly surprised. There is no way that 1200 ft² of home would fit into that unit it was the size of a walk-in closet but 10 ft tall. She also informed me that I am not the only one that has said that. Apparently it happens all the time. So I was technically forced to go up to the next size which is an extra $50 a month. At that point in time I had no other choice but to go with that. If I had had more time I would have taken my business elsewhere.
Melissa G | Premières impressionsWhen you can contact a company two states away and trust them to completely supervise a temperature controlled unit for you by holding the key, maintaining who accesses the contents and controls moving out without you ever being there, that is the company I will choose every time.
Cecelia V | Expérience généraleMet and exceeded expectations.
LISA G | Expérience générale.
Marc K | Expérience généraleGreat service. Staff was friendly and helpful.
Edwin T | Expérience générales/o
Stephen T | Expérience généraleexcellent service
James L | Expérience généraleUhaul makes you go online and dispute damage made by someone else before you take the truck. No more uhaul for me I will go with a company that inspects vehicles themselves vs putting it on the custom
KEVIN Z | Expérience généraleA year-long experience that was professional and pleasant.
Wayne M | Expérience généraleEveryone in the office are extremely helpful and easy to work with!
Brett H | Expérience généraleVery helpful and knowledgeable staff. Thank you for everything!
Rebecca P | Expérience généraleEverything went very smoothly. I couldn't ask for better service from the personnel, especially the General Manager, Bill Kiff. I understand why people use U=Haul even though there are other options.
Bruce V | Premières impressionsMerci
Tammy V | Expérience généraleVery accommodating staff. Would highly recommend/
Ro V | Expérience généraleExcellent service. Employees very helpful.
DENNIS T | Expérience généraleA little confusion on account of the new area not being ready to rent,, also lost my deposit/reservation in the system.
Bob S | Premières impressionsFriendly and helpful even though they were having computer issues at the time of my visit to set up storage
Jonathan M | Premières impressionsPersonnel amical
DEBBIE O | Premières impressionsTo expensive
JAMES B | Expérience généraleBoth employees were very helpful and courteous. Will continue do to business here!
Shawn K | Premières impressionsVery helpful staff. Facility is nice and clean
Stephen H | Premières impressionsEverything from start to end was amazing. Beautiful clean facility and never felt unsafe. Very friendly and helpful staff. Thanks for everything.
Penelope H | Expérience généraleHelpful, found what we needed even when computer said storage unit wasn't
Brian B | Premières impressionsKiersten was GREAT!!!! Big help!! Thank you!!
Stacey R | Premières impressionsVery clean
rosemarie d | Expérience généraleExcellent service throughout the move. Totally there for us. Very helpful.
George H | Premières impressionsThanks nice experience
stephanie a | Expérience généraleJacob?? Jason?? was a superb customer service guy. Polite, professional and helpful.
Ro V | Premières impressionsClean, convenient location. Would definitely use again!
David B | Expérience généraleManager Dan and staff guaranteed a good experience.
Chris D | Expérience généraleI don't think I could expect better over all treatment and facility . Clean , halls well lighted , maybe they might explore lighting the individual spaces but I see the other side ( turn them off )
Norman K | Expérience généraleCustmer service was good, wait time was a little long the second time I came in.. Perhaps more agents on duty would help during busy times
stephanie a | Premières impressionsEverybody was helpful and had a good attitude thank you very much
rob h | Premières impressionsGreat service!
Theresa J | Expérience généraleWill definitely come back for all of my storage and rental needs. I've always been treated well here.
David B | Expérience généraleExcellent all the way around!
RONALD C | Expérience généraleVery helpful, friendly and professional people working at this location. Storage facilities clean and in good repair. I have rented from here also and will rent from them again.
Scott M | Premières impressionsThe lady was extremely helpful with our storage unit concerns.
Julie F | Expérience généraleA One treatment from staff and manager. Would recommend this facility for RV storage.
Judith M | Expérience généraleAll was fantastic
Jill G | Expérience généraleEveryone was very courteous & helpful to my daughters & I! Thank you!
Sandra E | Premières impressionsFacility is nice and clean. Manager seems to care. Security system is old and glitchy. Usually not a problem until it is. We decided to close our storage there because we were not able to access.
Theresa N | Expérience généraleThe crew swarmed the truck to check it in and had me on my way in no time.
Virgil ( | Premières impressionsReally convenient access, hours open, staff available even on Sunday and weekend holiday!
camerion j | Expérience généraleGreat people and very helpful. Facility was secure, clean and easy to enter and exit. I will use them again in a year when I get back to Anthem.
Roy S | Expérience généraleThe staff were friendly and accommodating. Access was easy.
Robert R | Expérience généraleCost for self-storage too high.
Arthur F | Expérience généraleProvided excellent service.
Mary G | Premières impressionsHad unit for a year. Unit always accessible. Staff helpful & friendly. Place clean. The only bummer was I couldn't pay online before the bill was actually due. Had to wait for actual due date to pay.
Shawn Z | Expérience généraleI am so grateful for the generosity U-Haul extended me upon my arrival. The 30 day free mini storage REALLY helped me out of a jamb. Thanks again. You guys will be highly recommended to everyone.
Michael C | Expérience généraleGreat facility! Sparkling clean, friendly employees and convenient location.
Martin L | Expérience généraleVery please with the assistance, instructions, building and ease of access.
Eva B | Premières impressionsAnthem U-haul and storage is top notch. Has been there for me and my family over the years many times. Thank you for being local.
Mario M | Premières impressionsI stored an RV here and would definitely use them again. The Anthem U-Haul is the cleanest storage facility of all the ones in the area.
CRAIG J | Expérience généraleGreat place to store your belongings
Mike P | Expérience généraleNice, clean storage with easy access. Have recommended to several friends.
Lori R | Expérience généraleThanks for all the help and first month storage was free! Awesome.
Michael C | Premières impressionsSuperior customer service and reasonable rates.
leo h | Premières impressionsgreat experience
Stephen T | Premières impressionsHad storage for over 4 yrs.. no issues or concerns
Sean G | Expérience généraleThe ease of access and convenience of this unit made my transition between moves a bit easier and it was much appreciated.
Kristen D | Expérience généraleGM was very helpful in getting me my storage. The facility is clean and well maintained.
Brian V | Premières impressionsFriendly and knowledgeable staff. Clean equipment and storage unit. Overall a great experience
David W | Premières impressionsgreat
Susan J | Expérience généraleVery patient
Amy P | Premières impressionsExcellent service à la clientèle.
Mark T | Premières impressionsGreat service, friendly staff
Lesley M | Expérience généraleBrian was very helpful. He does a great job for you
William P | Expérience généraleCurrent manager is not a people person.....needs some PR training. The rest of the staff was great.
Gordon A | Expérience généraleStaff has always been nice, presentable and customer oriented. Nice job on hiring at this location.
KRISTI M | Expérience généraleSo far so good
Roxanne M | Premières impressionsThank you for wall your help.
jane s | Expérience généraleOverall a very professional staff, going above expectations. Merci.
Terrance M | Expérience généraleIt's how you finish not the in between. We left an expensive tool behind after cleaning out our unit. We received a call letting us know it was found and we could pick it up anytime.
Daniel M | Expérience généraleOver all GREAT! Thank you! The only problem that I can see, is that over time the parking lot became increasingly difficult to maneuver due to an influx of uhaul trucks and trailers.
Marla H | Expérience généraleGreat customer service. Friendly and professional!
KENNETH C | RéservationVery efficient, cordial and helpful. What else could I ask for?
Tom B | RéservationVery nice place to do business.
Martin H | RéservationGreat manager, staff and facilities.
Martin H | RéservationIt was great, I'd use it again
Kay H | Expérience généraleI choose another place but thank you
Darin M | RéservationNo Comment
BRIAN M | Expérience généralestaff have been excellent. The current manager is not. Selective enforcement Power trip. He says one thing and does another. Not business friendly. Avoid this location use new storage on Gavalin pkwy
TIM T | Expérience généraleClean, friendly, good location.
Wayne M | RéservationAlways fast!
Shanda B | Expérience généraleThe 2 guys in the morning when I went there were fantastic I never experienced a great bunch of people thanks I wished I I remember there names
GLENN S | RéservationReally nice
Will R | Expérience généraleVery considerate customer service. Answered all my questions accordingly.
Greg D | RéservationThis facility is top-notch. Very clean and well maintained. The person closing out our account could have been more knowledgeable. She was so slow and we had movers waiting for us.
Michael C | Expérience généraleEveryone was very helpful
Victoria G | RéservationThe card reader was not good. Multiple swipes and wouldn't work
robert e | Expérience généraleRear service from Daniel the manager and Talon were great.
Dan B | Expérience généraleUsed the storage facility for more than a year. All furniture and items stored were very secure and in excellent condition. Friendly and helpful staff.
Ted W | Expérience généralehigher than I wanted to spend for the size I needed
Marsha L | Expérience généraleNice place would use it again.
Jim M | Expérience généraleEasy access
DENNIS B | Expérience généraleGreat facility and staff were helpful.
Kevin O | Expérience généraleStaff was very helpful.
Carole R | Expérience généraleThe facility should be open at night because it is so dang hot here I have 3 weeks left on my contract I should get a credit towards renting a moving truck or trailer But nobody will read this
Sandra M | Expérience généraleGreat service very pleased with the experience
DOMINIC D | Expérience généraleGreat customer service from all who served me and especially the manage Daniel.
Dan B | Expérience généraleStayed 3-1/2 years with no problems, but rent had gone up 3 times making it too expensive to go long term
CARLINE G | Expérience généraleAir conditioned space was important
Craig C | Expérience généraleThe guy that works in the warehouse cleaning doors and such is an outstanding ambassador Nice friendly and willing to help.
Paul S | Expérience générale