Customer Reviews for U-Haul Moving & Storage of Clairemont Mesa

5 070 évaluations

5871 Copley Dr   San Diego, CA 92111

(858) 569-1488

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(858) 569-1488

5871 Copley Dr
San Diego, CA 92111

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

John Flaiz 
Évaluation :
5

Very friendly, took me right in without waiting. Returned the trailer and emailed the receipt within five minutes of me arriving. I was on my way and done so quickly that I did not even go inside the facility.

TIMOTHY STONE 
Évaluation :
5

Great customer service! Very helpful and friendly employees. Lawrence was so helpful!

Tim Sawyer 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DONNA REICHART  |  Premières impressions 
Évaluation :
5

This is the best u-haul center in San diego. Employees are great and facility and equipment are always upkept and clean.

William McGuire 
Évaluation :
3

The checkout via phone was confusing? My app/online didn't match the video and it took me ~20mins to figure out how to start the process

Daniel Vandewiele 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MACK LANGSTON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gustavo Wanderer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bernie Toledo 
Évaluation :
3

poor customer service, the associate was disengaged and failed to share one valuable piece of information regarding mileage

Kassandra Aragon 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Patrick Tijerina 
Évaluation :
5

The guys very professional did a great job

Ricardo Valadez 
Évaluation :
5

Excellent service à la clientèle

ROBERT GOOD 
Évaluation :
5

I had a motorcycle break down on I-15 on my way to work. I needed to rent a trailer to get the vehicle off the freeway. Your staff was quick, friendly, and professional. Dont change a thing !

JACOB WIERSENA 
Évaluation :
5

Too far from our home, but it was an excellent storage facility.

Patrick Mead 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dylan Toy 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph Serov 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruth Rogers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruben Sandoval 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tulio Casagrande Alberto 
Évaluation :
5

Everything went smoothly. The rental process was easy, and all my questions were answered. The young man at the counter was very polite and helpful. I will definitely use them in the future.

Kelly Diamond 
Évaluation :
5

The truck was unwashed with mud on the sides But, it did the job! Employees great!

Teresa Chapa 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD WILLIAMS 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DESHON WHITE  |  Expérience générale 
Évaluation :
4

I was told I can drop off the truck in Hemet for an additional fee of $50. I was just charged a $450 FEE for WRONG LOCATION DROP OFF!!! I want my refund ASAP

Mike Huebner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roberta Raasveld Inamdar 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amila Silva 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Vehorn  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Imre Papp 
Évaluation :
1

Location found not honor reservation. Said our truck had not been returned by previous renter. Had to p/u a truck in Kearney Mesa and pay extra mileage plus pay Uber to take me there and pick me back up at the end of the rental. Added over 20 miles to the rental, plus costs of extra fuel. All in the day was over $150 more expensive!

Will and Paige Newbern 
Évaluation :
5

Always great service!

Beth Roach 
Évaluation :
5

I was told a bottom floor was available but only a top floor was! But it was a easy cancellation thank you

Brian Matthews  |  Online Move In 
Évaluation :
5

This was by far the best Uhaul rental experience I have ever had!!! I even commented on it as we were returning the truck to my friend. There's tons of safe parking and their staff was polite and friendlly. Highly recommend this over other San Diego locations.

Laura Hanf 
Évaluation :
5

Rien

Eduardo Martinez 
Évaluation :
5

Fastest, easiest check-in ever. Agent quickly removed the hitch - friendly, quick service. Merci.

gary murt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER LLOYD  |  Premières impressions 
Évaluation :
5

Great service best I have experienced with U Haul Crystal was amazing

Kenneth Church 
Évaluation :
5

Friendly, fast and efficient

Jonathan Rolph 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joe moscato 
Évaluation :
2

I reserved a 20ft truck two days in advance with a furniture and a regular dolly. On February 10 when I got there they said they don't have any dolly available which was a big headache for me to go somewhere else and find one. They had enough time to contact me instead of saying at the last minute I cannot get dolly which messed up my moving plan. Another issue was they give me the truck and said the gas is full and I drove only 28 miles and before returning I went to a gas station I put 5 gallon gas to make it full. While handing over the key I talked with the store supervisor ( don't remember his name, he was a white guy around 30 years old) and told him I believe the truck gas was not full because I drove only 28 miles and I put 5 gallon gas can you return my money. Instead of helping, with a very bad attitude he acted like I'm a dumb and don't know and said, these trucks are big and take 5 Mile Per Gallon I was shocked and asked him again he was yes I am correct. I have the paperwork and the gas receipt and I am going to send it to you guys for reviewing. I know it is not a lot of money but the unprofessional behavior of the store supervisor has to be considered seriously.

Masood Tanai 
Évaluation :
3

Raised price on me.

Matthew Javid  |  Expérience générale 
Évaluation :
5

My vehicle had transmission,* also it had a tendacy. To wander to the right .service good, vehicle fair a

thomas lovel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Shumard 
Évaluation :
5

I do have a question. I drove from San Diego 92107 to Portland OR 97215 and it appears that the truck builds up condensation inside, is that normal? I ask because items that were directly touching the floor (think legs on a desk) has water damage. I first noticed something was wrong when I removed my overnight backpack from the back of the truck and it was wet.

Nancy Vukovich 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fengli li 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig Michael 
Évaluation :
5

Le client n'a pas laissé de commentaire.

caroline jones  |  Expérience générale 
Évaluation :
5

The employees were the best office workers I have ever had a chance to work with. Any questions or even if I was a couple days late on rent were always cortious and understanding!!!

JENNIFER BLACKINGTON  |  Expérience générale 
Évaluation :
3

My only complaint is that I was moved to this location to pick up my truck and towing equipment. I originally had chosen a location closer to my house but they didn't have what we needed. When we got there they didn't have the stuff I reserved. They told me they'd call before they closed because they were waiting for stuff to be returned. Instead they ended up calling us at 3:10 to let us know that the stuff hadn't been returned and that we'd have to go get it from a further location. That location closed at 4 and was over 1/2 an hour away. When we got there they tried to tell me they didn't have the equipment and when they found it they told me I had to pay again… I had already paid and they were trying to get me to pay more for my equipment. Thankfully I could prove I'd already paid.

Stephanie Testroete 
Évaluation :
5

The gentleman at the desk was very kind and polite. I didn't catch his name but he definitely made an impression.

Benjamin Hart 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Verlasky 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve Ingram 
Évaluation :
5

Good service and fast

Jose Trujillo 
Évaluation :
5

Great Customers Service Great Moving Equipment Lots of Storage Space They have all your storage needs.

Joel Vargas 
Évaluation :
5

Morning check-in was a little chaotic due to issues with an earlier customer/truck mix up which delayed folks in line but everything was sorted out eventually.

Takwai Wong 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda Henry  |  Expérience générale 
Évaluation :
5

As always u haul has been my go to for rentals always great service and reliable equipment. I look forward to continuing to do business with this store even tho I no longer live in the immediate area. The people at this branch go above and beyond to accommodate me every time.thank you you are appreciated Thomass Lovell

thomas lovel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Oosterbaan 
Évaluation :
4

The furniture dolly I ordered was not available at this location. This location was not going to provide a furniture dolly at all, even though I ordered one ahead of time. After complaining about not getting what I ordered, they finally called another location, which had a dolly. I had to drive out of my way to pick up the furniture dolly. This 'detour' messed up my schedule. Needless to say, I was not happy.

STEVEN TALCOTT 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maya Phillips 
Évaluation :
5

No improvement necessary. It was a great experience renting a trailer from here. the rental process was fast and easy. Staff is very friendly and helpful.

Arthur Serrano 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos Appel 
Évaluation :
5

Everything was great

Alice Mishima 
Évaluation :
4

Equipment was old. I received a call asking when I was going to return the trailer the day AFTER I returned it. The next day I received a invoice for three days on a one day rental. I had to go in, in person, to get this resolved. I've always had good service at this location until now.

Douglas Wexelberg 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kayla Wallace 
Évaluation :
5

Le client n'a pas laissé de commentaire.

raymond jana 
Évaluation :
5

Eddie was very helpful and friendly when checking us out.

Engkoung Tung 
Évaluation :
5

Ron was very helpful and professional

John Montillano 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronald White 
Évaluation :
5

Manger of this location should be advised not to take the phone off hook. They are very hard to reach by phone at all times weekdays. Second, U-Haul needs to rework their iPhone app. It will not correctly recognize arrival at the facility for truck return (even after going through all the advised fixes to allow location discovery). The problem seems to be that the facility location is not recognized by U-Haul or is in error. That reflects badly on the company. Many others had the same problem that evening. Are they gaming renters for the return fee? Everyone at the facility was cheerful and helpful otherwise.

Stephen Deiss 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jacob madina 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne Green 
Évaluation :
5

Exelent services

edgar gutierrez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reyanna Orey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wali Khalifah 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruben Garcia 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Kritzer 
Évaluation :
5

Great staff and very clean facilities

derwin Chang  |  Premières impressions 
Évaluation :
5

Thank you for an easy peasy reservation, rental pick-up, and return!!

Alexia Nanos 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott westbrook  |  Expérience générale 
Évaluation :
5

Great knowledgeable staff Friendly service

MUMUI TATOLA 
Évaluation :
5

My vehicle was checked out with 1/8 tank of gas. It's very inconvenient to have to fuel up immediately.

CORY STOCK 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam Salas 
Évaluation :
5

Im very impressed. The staff at this location are very kind, helpful, and professional. I got assistance right away for my check in and check out. I was also given very clear instructions which made the whole process so smooth and trusting. The space was clean and tidy, also smelled really good! The truck itself was also extremely clean. I usually hire movers but had a terrible experience last time so I was hesitant to use Uhaul for the first time however, the staff here changed my mind and I'll definitely come back again. Thank you guys!!

Tiana Luckett 
Évaluation :
5

Great staff. Very friendly and helpful during a stressful move.

Kale Stiverson  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANDREW HERIC  |  Expérience générale 
Évaluation :
5

Upon return agent (Josue) cleared travel mileage error, very satisfied with overall rental experience.

Isaias Perez 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sheila Softich 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lesley Gilstap  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ali Alavi 
Évaluation :
5

reception person was the best

Ferdinando Roldan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allan Towell 
Évaluation :
5

Very happy with my U-Haul truck rental experience!

Greg King 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kale Stiverson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jamall gbaa 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHRIKANT BHUTE  |  Expérience générale 
Évaluation :
5

Great experience

DeAnna Nunez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kasey Mancini 
Évaluation :
5

Excellent job. Clean vehicles

CHARLES RINGDAHL 
Évaluation :
5

Problem free, streamlined, nice customer service

Debera Barry 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Pettibon 
Évaluation :
5

Excellent place.

Nancy Hopkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ernani reyes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zabuhullah Naeemi 
Évaluation :
5

The experience was on time and no hidden surprises. The only thing that I would change is the engineering of the cars inside the box of the truck. It was hard for a strap to hook on or bungee cord.

Jose Bejar 
Évaluation :
5

I was very happy with the facility and the service provided by staff. The only thing that could have improved my experience is fewer rate hikes. I was disappointed by how often these occurred. Once a year would be expected, but multiple times a year surprised me.

KIMIYO WATSON  |  Expérience générale 
Évaluation :
5

Your staff in that location are all providing excellent service and they are working hard. specially Miss. Blair. I am very satisfied with that best service. thank you. M Mahboodi

MOHAMAD MAHBOODI  |  Premières impressions 
Évaluation :
4

I want to express my appreciation to Eddie, who didn't hesitate to help me when I asked for his assistance in backing up the 20-foot truck I was returning. I had parked by a storage building in order to unload, and the return area was quite a distance away--I was really uncomfortable reversing that far, because there were a lot of things I could have run into. Eddie was in the middle of some other task when I called out to him, but he immediately came over to help me, also mentioning that if I was okay with my return "paperwork" being emailed to me, then I could go on home without any further delay. Thanks, Eddie--I really appreciate your helpfulness and cheerful, can-do attitude!

Bonnie Stone 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel Vargas 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charmaine Hilton  |  Premières impressions 
Évaluation :
5

Excellent experience with the location. Staff was super friendly and nice.

Arvindpal Bakshi 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve Lee 
Évaluation :
5

I found mySelf in a bind and thankfully U-Haul rental was my relief. I got the first month free deal, with none of the overhead charges, admin fees, mandatory insurance (although I did purchase some) and expensive locks. Excellent service from a trusted company. Thank you all for being kind.

TANZANIA LUCAS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Somer Curran 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jichang Huo 
Évaluation :
5

The bottom mirror panel on the side view mirror on the driver's side was cracked and was not usable. The vehicle was very clean.

Shreesh Deshpande 
Évaluation :
5

This Uhaul and staff need a raise! Well done!!!! Excellent job

Mark Williams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Khy 
Évaluation :
5

Nothing, never been to a location that is so helpful. Thank you for making it so easy !!

James Litchfield 
Évaluation :
5

Great staff and hard workers..Always respectful and pleasant clean facility. Great to do business then with our business.

CANDICE COTLAGEBROWN  |  Expérience générale 
Évaluation :
5

Highly recommend this place absolutely above and beyond service In all area. Can't think of one thing that needs improving.

DAVID JOHNSTON  |  Premières impressions 
Évaluation :
5

Very good people at this facility and it is well maintained. One thing I had a problem with is the sound of the alarm and it's volume. It sounds like a young girl screaming in my ear when it goes off. And it goes off every 20 to 30 minutes. I doubt there is a break-in that frequently. I'm quite terrified by the sound of this alarm.

Darren Chen  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darryl Curran  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RACHEL HAAS  |  Premières impressions 
Évaluation :
5

Every interaction, every time at this location has been great. They are always friendly and helpful…thinking beyond a question I ask to what would be best. Over the years I have been to dozens of UHaul locations and this one is the best!

Frederic Yeomans  |  Online Move In 
Évaluation :
5

I am very pleased with my experience here. Everything went smoothly and staff was extremely helpful in helping me find the perfect storage unit with 24 hour access!

Konstantin Choumiline  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn Jones  |  Premières impressions 
Évaluation :
5

Thank you 9 years storage!

CURTIS KLAPP  |  Expérience générale 
Évaluation :
3

There were only 2 agents there at the time I checked in. One at the front desk and the other running around to get everyones rentals taken care of. Even though they were swamped and the system was giving them issues they kept a smile and gave great customer service. It really helped keep all the customers patient with them because they kept things positive. It was a good experience after a long drive across states.

RACHEL MARIE HULILI HENDERSON  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andy West  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICARDO ZAVALETA  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron Morgans  |  Expérience générale 
Évaluation :
5

I really appreciated the entire staff!! EVERYONE was very helpful, kind, knowledgeable and very kind. I will definitely refer others to this location. THANK YOU!!

Catherine Witchey  |  Expérience générale 
Évaluation :
5

Best uhaul team in san diego, kind, and honest too.

Todd Ward  |  Expérience générale 
Évaluation :
5

Gina went over and above her expectations as a General Manager. I was very happy with her great customer service as a professional and also as a person. Great job Gina!

jasmine romero  |  Expérience générale 
Évaluation :
5

Merci

MATTHEW SALGADO  |  Expérience générale 
Évaluation :
5

My main concern was having a storage unit I felt safe enough for my wife and daughter to go too and this facility was perfect. Every employee I encountered went above and beyond.

Mitchell Fields  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vickie ficklin  |  Premières impressions 
Évaluation :
4

There were a few hiccups regarding my access card at the beginning of my tenancy, when I was still trying to bring stuff to storage several nights a week, which was quite frustrating. But once that was resolved, everything went very well, all the way through renting a truck on-site (which is a huge convenience), hiring U-Haul's Moving Help to load the truck, and driving it off to go into another storage facility that is affiliated with U-Haul for the truck rentals only, so I could return my truck on-site at the new storage facility. I'm not sure what changed at the Clairemont Mesa facility, but I definitely feel that it's better run now than when I moved in, and that's no small feat, even in the best of times. If I could give half stars, I would give them 4,5 stars. I do recommend this facility, and while I don't think I'll ever have the need, I would rent here again myself.

James Rudoff  |  Expérience générale 
Évaluation :
5

Crystal and her staff were always professional and very helpful. That facility would get very busy and continued to work well and be pleasant under pressure. Very good teamwork as well.

Carmen Spratt  |  Expérience générale 
Évaluation :
4

Great staff, clean facility. The only issue is they keep rising rents and it is getting too expensive.

wanda yepez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gladys Kong  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda Henry  |  Premières impressions 
Évaluation :
5

Despite me having to move , I still appreciate all the help and company of the staff. Especially Chrystal and Gina . Thank you ladies.

Katie Bernard  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Houlemard  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TUNGHSIN LEE  |  Expérience générale 
Évaluation :
5

This facility has an amazing staff, a lot of trucks. It's simply a very well maintained & safe storage facility. Thank you all!

mark farmer  |  Premières impressions 
Évaluation :
5

Crystal was professional and helpful and kind! Merci.

pamela perkins  |  Expérience générale 
Évaluation :
5

The staff are very kind and professional and go above and beyond to help you!!!

Kimberly Surber  |  Expérience générale 
Évaluation :
5

Gina is awesome

Tiki Oasis Otto Von stroheim  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Mercado  |  Expérience générale 
Évaluation :
5

My only complaint was the sensor light. It would often go off while I was inside my unit and I'd have to do jumping jacks for 5 seconds for it to turn back on 2 units down because that's where the sensor was. Annoying when you have to do that over and over while in the unit.

KRISTIN RIDDLE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lia Jean Mchenry  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ann curry  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brittany adkins  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MASON PETE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Young Ju Kim  |  Premières impressions 
Évaluation :
5

Richie helped me out with a storage question and he was great. Friendly can do attitude and he knew how to get the answer I needed!

Frederic Yeomans  |  Expérience générale 
Évaluation :
5

Thank you for 14 years of keeping my stuff safe on two units rented! Safe! Also,you staff are outstanding and services had been very professional. I commend Crystal Blair the highest regard assisting me and my needs in renting two units throughout! The rest of the staff were the same (fotgot the names of 1 lady and 2 gentlemen) were outstanding! Thankyou UHAUL! You also delivered great service on moving assist I found online andused. GG Movers did an OUTSTANDING JOB! Thankyou Thankyou Thank ou! Carolyn MItchell - USN Retired

CAROLYN MITCHELL  |  Expérience générale 
Évaluation :
5

Great facility and staff. Hate all the steady rate increases.

WANDA HASSON  |  Premières impressions 
Évaluation :
5

Thank you to the very accommodating and friendly staff that went above and beyond to find a solution to meet my storage needs. I will definitely be using this location again. Keep up the good work!

EVERETT COSTELLO  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Shlomi Avidor  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACK RODRIGUEZ  |  Expérience générale 
Évaluation :
5

All excellent.

STEPHEN BARAL  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IRMA MITCHELL  |  Premières impressions 
Évaluation :
5

The staff was always great and also pleasant. The facilities were always maintained well, clean and safe. It always smelled clean also when I would walk in to go to my unit. I would definitely recommend this place to anyone looking for storage.

samantha iuli  |  Expérience générale 
Évaluation :
4

Good experience but I got charged a $10 fee for no reason. I'm fighting with them right now

JAEDAN FORD  |  Premières impressions 
Évaluation :
4

A Great Location very clean area!!

amelia king  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sara Casey  |  Expérience générale 
Évaluation :
4

Nice

PRISCILLA BAZAN  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

abdul alim  |  Expérience générale 
Évaluation :
5

If I would've gotten a job sooner I'd still have my storage there.

Eric John Rogers  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN BUMP  |  Expérience générale 
Évaluation :
2

My truck pickup in Wichita went smoothly. When I picked up the Ubox for a load share the box was not ready. The drop off of the box went smoothly. The storage unit was a debacle. My wife went to get a dolly at the original drop off/storage unit location (Point Loma) and was told we didn't have a reservation and there was no availability. I had to call and get transferred several times to get a unit worked out. I was told eventually that I had a reservation and could drop the truck at the clairmont Mesa location but when I got there no reservation existed. Fortunately there was availability but only for a 10x10 which I was quoted a price of $189, $60 more than I was originally quoted. Now I am stuck paying more or going back and moving my stuff to a smaller unit. I don't want to pay more or move my stuff. So everything went pretty well with the truck and the load share but the storage unit was/is a disaster.

Rich Pefley  |  Premières impressions 
Évaluation :
5

Krystal and staff are always friendly and helpful. One of the most important reasons I choosethat location!

Shirley Yancey  |  Expérience générale 
Évaluation :
5

It was a great experience the staff was friendly helpful they even throw in a complimentary lock for your storage unit and one month service free with your U-Haul package to move from one city to the next is phenomenal.

Monecia Smith  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis Grammer  |  Expérience générale 
Évaluation :
5

Everyone is great

MARY HOLM  |  Premières impressions 
Évaluation :
5

Crystal was very professional and polite. Great customer service!

Leonardo Caldas  |  Premières impressions 
Évaluation :
5

Great service and staff … location and accessibility was excellent and I love the security features

Renee Yeates Brisbon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS AVALOSFARRO  |  Expérience générale 
Évaluation :
4

Exactly what I was looking for, quick and convenient.

Vanessa Vernon  |  Premières impressions 
Évaluation :
5

This is the third year I've rented at this location for my business. The staff is always friendly and helpful. Crystal Blair is amazing, friendly and knowledgeable in helping me with my needs. I always look forward to using this location because of Crystal and her staff.

Shirley Yancey  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john johansson  |  Expérience générale 
Évaluation :
5

All went very well except the on line reservation somehow added moving supplies which I didn't need but was easy to correct at location. It was not particularly clear on adding extra supplies. I believe what happened was I added one lock and zeroed out the rest of the supplies and clicked add. But it went ahead and added everything anyway.

Gordon STEELE  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sean Hamilton  |  Expérience générale 
Évaluation :
4

My comments are for the Clairemont Mesa Copley location only

Jason ward  |  Expérience générale 
Évaluation :
5

The staff at this facility are THE BEST!!! They truly care. They are so understanding and helpful. Gina and Crystal are the absolute best. I strongly recommend this storage place to anyone. i was blown away by the level of customer service. They go above and beyond!!!

Eric Hougen  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Storrs  |  Expérience générale 
Évaluation :
5

All the staff were perfect, and they understood what I was going through moving across country is not easy and they were Amazing, thank you to all the staff especially Gina and Crystal.

Brice Davis  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter Guild  |  Expérience générale 
Évaluation :
5

Great service

milana monaco  |  Premières impressions 
Évaluation :
5

This is first time I ever had great experience with UHaul kind helpful staff service was phenomenal thank you

Kenneth Church  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

frankie Contestable  |  Premières impressions 
Évaluation :
4

The manager is really nice women! Very kind and understanding and helpful! This is the best storage place I've ever been with !

DANIEL BENOIT  |  Expérience générale 
Évaluation :
5

Crystal and her staff at this location rock!!

Tiki Oasis Otto Von stroheim  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

angie marino  |  Expérience générale 
Évaluation :
5

Thanks again for everything I would highly recommend you

Monica Ragland  |  Expérience générale 
Évaluation :
5

Employees are helpful, specially a lady that has beautiful nails, but for the life of me I couldn't remember her name, all in all it's great. Thanx!!!殺❤️

Luciana Brown  |  Premières impressions 
Évaluation :
5

U haul advisor at the facility was great can’t remember her name kind courteous and helpful amazing experience Thank you

Kenneth Church  |  Premières impressions 
Évaluation :
5

This is by far the best storage facility I've ever had. Gina is so nice & caring..I recommend this storage to everyone.

Fred Quintero  |  Expérience générale 
Évaluation :
5

Thank you & Feliz Año Nuevo

Rogelio Ruiz  |  Expérience générale 
Évaluation :
5

Very satisfied with how well i was treated by staff at this UHaul.

ELENA DIANA  |  Expérience générale 
Évaluation :
5

Since day one, this UHaul facility provided awesome service.

robert delahoya  |  Expérience générale 
Évaluation :
5

Thanks

Kelly Edwards  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

isaiah bennett  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Munguia  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl hancock  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald White  |  Premières impressions 
Évaluation :
5

Every single time I had to interact with any staff they were absolutely helpful, knowledgeable, and very very pleasant. The facility was outstanding. I would recommend your establishment without reservation five stars plus :-)

Jeanne Schmidtmansour  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darren Chen  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wanda yepez  |  Premières impressions 
Évaluation :
3

Customer service could be improved. Agent was not helpful, patient, or attentive.

shen huang  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

angie marino  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keith Lee  |  Premières impressions 
Évaluation :
5

Staff is really pleasant and nice Miss Crystal the manager is awesome and a great person. Will be back to do business with the company property Love the cleanest and the environment of the property. Left cubic storage on Aero drive because of the employee management very unprofessional. Very rude and like threaten tenants. Also had a broken door for months that wasn't securing our property but charging a higher rate for rent.

CANDICE COTLAGEBROWN  |  Expérience générale 
Évaluation :
5

Great service great staff and friendly! Highly recommend this place!

samir salas  |  Expérience générale 
Évaluation :
5

Everything worked really well even when I needed to access the internet through the office computers. Everyone was great here

Grata Duhamel  |  Premières impressions 
Évaluation :
5

Friendly, courteous, helpful staff. Generous office and access hours. Lock was provided. The recycle/discard area is cool. Carts were always available. The units look new and pristine. Ample parking. Even though I would have rather not had the price increase, I did appreciate being offered a chance to prepay months to lock in the old rate for that amount of time. Overall an Excellent experience. Thank you very much!

Dennis Gudde  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pace Farbstein  |  Premières impressions 
Évaluation :
5

Todo muy bien

Elio Briceno  |  Expérience générale 
Évaluation :
5

Everyone here was very nice and helpful. The units were very clean.

Austin Smith  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL BENOIT  |  Premières impressions 
Évaluation :
5

What a great staff from top to bottom  always treated me way above than I could have expected from the time I've stored my stuff in this awesome UHal facility. Very impressive. .

GERALD WALKER  |  Expérience générale 
Évaluation :
4

The storage unit was secure and well lit however I felt uneasy at times because my unit was on the third floor and in the back so when no one was around, I felt vulnerable. There were some homeless people nearby at times and although, I have sympathy for them I felt uneasy at times. I made the hours work although I would have preferred to have had access earlier in the morning. The staff was fantastic and the facility was wonderfully cleaned.

gail titus  |  Expérience générale 
Évaluation :
5

Very friendly staff

VERONICA CLAUSTRO  |  Premières impressions 
Évaluation :
5

Mostly the uhaul facility been accommodating specially when working hours & for an example ones or twice the all the carts were gone used.And the customer service care person at the facility walked over to the next building & grab a cart for me.Customer care people at 5871 Copley Dr.Clairemont Mesa San Diego,Ca.are very helpful as well as nice.

claudine v starkman brown  |  Premières impressions 
Évaluation :
1

My issue is not necessarily with the staff at this location but with the situation I was put in. I am currently renting a truck from Uhaul that I reserved and picked up from the Pt. Loma location. While reserving the truck, the website said that I was eligible for a free month of storage. When I tried to claim the free month and reserve storage, the website said it had a validation problem and suggested I call and set the storage up to get my free month. I called the number listed for the Clairemont location from this review and asked the person on the phone about getting the free month of storage. He looked up my account for the truck and told me that I was eligible and would receive the free month. I reserved the storage unit over the phone with him and asked him again about the free month. He confirmed that I would be getting a free month of storage, based on my current truck rental. I arrived at the store to check in near closing time and spoke to the person at the counter to get the keys to my storage unit. He told me I am not eligible for a free month of storage because of the type of truck I rented and the type of move. I told him that I had called his location's number, spoke to a representative of the company to reserve the unit, and was assured that I would receive a free month of storage. The person told me that my call was re-routed to a call center and that the employees at the call center regularly make promises like this on the company's behalf that are then not fulfilled at check-in time. He told me this was a systemic problem and that there was nothing he could do to help me in that regard. He was very polite and was caught in the middle of the situation but I feel like I have been mislead by the UHaul system. I would really appreciate it if I could be credited with the month of free storage that Uhaul promised me.

Alexander Coplin  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alondra Rivera   |  Expérience générale 
Évaluation :
5

Very pleased, this store was clean safe and convenient. We never worried about our stuff, we knew it was secure.

Michael Trakinat  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bianca dube  |  Expérience générale 
Évaluation :
5

Great staff very helpful and friendly thanks Gina and staff for your help!! suggestion though need to sell water or snacks at office other then that great service

ROGER CANDELARIA  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALDEN BORROMEO  |  Expérience générale 
Évaluation :
5

Thank you for your help, Gina. I recommend this facility all the time to people.

ROBERT ROWSEY , JR  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry Robinson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent Laper  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tyler West  |  Premières impressions 
Évaluation :
4

Not sure why I have a payment I couldn’t make online for insurance.

Veronica Cervantes  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Phillips  |  Premières impressions 
Évaluation :
5

Thank you so much to staff. We were there a few years and they were always very helpful, especially Gina and Crystal. Thanks again

L veronica Eddings  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Seacrest Village  |  Expérience générale 
Évaluation :
4

Everything seems great so far...accept when I pulled up to my drive up access storage only to see it wasn't a roll up door..zzßß..that ruled out storing some things and need to move to different unit. Hopefully one comes available

Byren Stuckey  |  Premières impressions 
Évaluation :
5

Merci

Joel Majors  |  Expérience générale 
Évaluation :
5

Crystal at the desk was beyond helpful. After hours of traveling and mishaps, she was quick to help and went above and beyond. Highly recommend this facility and again can't thank Crystal enough! Phenomenal customer service!

Ashley Cramer  |  Premières impressions 
Évaluation :
5

The movers were fabulous!

Lisa Mahoney  |  Premières impressions 
Évaluation :
4

The storage location was very professional

Anthony Hernandez  |  Expérience générale 
Évaluation :
5

A great improvement over other storage places. Eg one in Lemon Grove - when I first signed into it, a week later I dropped by late and witnessed police arresting someone ! I cancelled that storage place the next day. I feel my storage is much safer here .

JOHN GIULINO  |  Premières impressions 
Évaluation :
5

Ms. Crystal has great personality and attitude. We own daycares in the area,will refer our clients. We will be working with her in the near future. Thank you for being so polite, a great worker,person 

CANDICE COTLAGEBROWN  |  Expérience générale 
Évaluation :
5

Both GM of store and GM of units were great at customer service and helping. All the team was friendly and curious and worked hard. Thank you U-HUAL for the services. We decided to extend our agreements and move to the next step.

Matthew Mayes  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA HAMILTON  |  Premières impressions 
Évaluation :
5

Amazing staff always friendly! Hardworking and honest people. I rent multiple times a month!

Anthony Norris  |  Expérience générale 
Évaluation :
5

This location was so organized and great customer service. Refreshing experience.

ELIZABETH SHIRLEY  |  Expérience générale 
Évaluation :
5

Everyone was amazing and helpful. This company should be so grateful to have amazing and caring employees. They do their jobs so extremely well. Great service. Thank all of you. I would  recommend this place. .

katherine berry  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christl McKenney  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LI MAYORGA  |  Expérience générale 
Évaluation :
5

The uhaul crew was amazing!! Thank you for all of your help!!!

Courtney Sanders  |  Expérience générale 
Évaluation :
5

Great first experience with them! Friendly and helpful staff. A big thanks to Gina for She is a 5 starts for sure . I'm highly satisfied thank you Gina!!

samir salas  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY BERNARD BRYANT  |  Premières impressions 
Évaluation :
5

So much better than A-1 storage. I'd highly recommend Copley Drive off the 52. Was there for 3 years and zero issues and reasonable annual rent increases. Staff ALWAYS helpful.

Katherine Bess  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marco Biamonte   |  Expérience générale 
Évaluation :
5

Only issue was that the card reader was somewhat frustrating, it would take an inordinate number of swipes until it finally worked. This occurred everytime I tried to enter the building. I imagine it's a function of the technology and being outdoors though. When the time comes you might want to replace with a regular badge reader or something built for outdoor use. There must be some better technology.

Timothy Worstell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanya Nuno  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

katherine berry  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary Martinez  |  Expérience générale 
Évaluation :
4

Didn't like rate increases but staff friendly and really liked 10 day grace for payment. Things happen and a friendly reminder was appreciated. No problems.

STEVEN FREDENBURG  |  Expérience générale 
Évaluation :
5

The timing on the motion lights could have stayed on a little longer. However It wasn't a deal breaker. I was very happy with my unit and your facility . I actualy moved out, the day before my payment due date. Just FYI, I apologize for not letting the office know, it was an extremely busy time for me. Merci.

marisa koester  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD SPJUT  |  Expérience générale 
Évaluation :
5

I was told my unit would have a lock but it didn't. Everything else was great!

Rachel Hardesty  |  Premières impressions 
Évaluation :
3

Stop raising the unit rent! None of your procedures have changed for Covid and it's B.S. -- there are never even customers at the facility when I go so there is no reason to be charging more and more rent for "higher levels of sanitation". It's dishonest and I've also never seen any employees cleaning the entire time I've been renting there.

Setareh Farid  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ART PANNU  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Channell  |  Expérience générale 
Évaluation :
5

We used them for two years and from start to finish, they have been excellent! Wonderful team and clean, secure storage. Highly recommend them to anyone needing storage in the area. We will definitely use them again if we ever need storage!

Jennifer Varsak  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila Kantor  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brashaad Murrell  |  Premières impressions 
Évaluation :
5

Gina was very nice and patient😊

WENDY COLLINS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LANDON RANKIN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph File  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mary cervantes  |  Expérience générale 
Évaluation :
5

The staff was attentive and handled my needs well.

Johnny Greenoge  |  Expérience générale 
Évaluation :
5

Front desk Lady was super nice and professional.

Sekander Hadaf  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kathryn Boles  |  Expérience générale 
Évaluation :
5

Your staff at this facility is top notch! Wish we could clone them to where we move. Will miss our occasional interaction with them.

Robyn Rogers  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Awde  |  Premières impressions 
Évaluation :
5

The front desk employee Crystal was fantastic. Very helpful, pleasant, knowledgeable and made the whole experience easy, efficient and quick. She is a key employee who deserves a raise and a promotion.

GORDON DUNFEE  |  Expérience générale 
Évaluation :
5

No issues whatsoever.

Noel Lorenzana  |  Expérience générale 
Évaluation :
5

We had two units at the facility for a few weeks now we are back down to one. Everything was super easy and convenient.

Christian White  |  Expérience générale 
Évaluation :
4

They were patient to instruct me where to find storage units and use of access card. They could use some extra four wheel dollys to facillitate moving heavy items such as a piano as movers only had one. Fortunately, someone forgot & left one behind.

Patricia Blasius  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica Flores  |  Premières impressions 
Évaluation :
1

I rented storage space B2052 for between 7 & 8 years typically paying at least a year in advance. In addition I've rented numerous U-Haul trucks and trailers over the years. On Monday 10/1 I checked out of my unit and was told that the difference in October paid rent ($77,41) would not be refunded. There was no manager available and since I was on my way to PA I had no time to argue with the personnel on site. The site manager had told me in the past when prepaying that if I moved out the balance would be refunded. This is completely unacceptable even if I hadn't been such a good customer over the years. I'm looking forward to hearing from U-Haul Customer Service regarding this matter. Curtis B Criss (619) 838-7518

CURTIS CRISS  |  Expérience générale 
Évaluation :
5

Customer service was awesome….thumbs up. will recommend to friends

Wayne Krimmel  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabriel Jimenez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ernesto Sapigao  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gordon Kling  |  Expérience générale 
Évaluation :
5

The site was short-staffed with only 2 people working when I turned in my Uhaul and emptied my storage unit, but they were still friendly, quick, and efficient

Angellynn Salcedo  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob Evans  |  Expérience générale 
Évaluation :
5

I had a great experience with this storage facility. The staff was great and the accessibility was easy.

Joyce Ortiz  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wenjie Wu  |  Expérience générale 
Évaluation :
5

Chrystal was very professional and helpful and very friendly. she is an asset to U-Haul.

peggy eddings  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wajdi Almuqati  |  Expérience générale 
Évaluation :
5

I especially appreciated the helpfulness of David, in my exit process.

MARTHA WEAVER  |  Expérience générale 
Évaluation :
5

My only issue is with the fact I was quoted first month free but I had to pay $120+ day one.

Sean Kennedy  |  Premières impressions 
Évaluation :
5

I was very pleased with the storage facility, always keep it clean and staff very helpful

Ricardo Casian  |  Expérience générale 
Évaluation :
4

Crystal was extremely helpful on short notice. Our entire experience was relatively quick and convenient.

Chris Gunn  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luca Scotzniovsky  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander Nakanishi  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JACK RODRIGUEZ  |  Online Move In 
Évaluation :
5

The only bad thing I can say is swiping the card to access the unit every single time I went back in after hours. This is only after hours. During hours it's totally perfect.

Casimir Zulkowski  |  Expérience générale 
Évaluation :
3

One of the workers yelled at me for no reason, yelling" move forward" when all I was doing was unloading My stuff, I think he thought I was dropping off. It's uncalled for.

robert alfaro  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Celestino orosco jr  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon Dean  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joy Crossman  |  Expérience générale 
Évaluation :
5

Crystal, was a great help. When I went to the location there was nothing available In the size needed, Crystal put me on file for the next available. Worked out great.

wesley JONES  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sara Casey  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christie Jones  |  Expérience générale 
Évaluation :
5

Lady at the front desk with the tattoos was awesome !!!

Francisco Ramirez jr  |  Premières impressions 
Évaluation :
5

Move in date was noted as 7/7/21 when it is actually 7/31/21.Perhaps this is just the system default in the computer because our transaction was on that date.

vincent consoli  |  Premières impressions 
Évaluation :
5

After a long 12 hours drive with the family SUV in tow on an auto-transport from Northern California, the staff couldn't have been more welcoming and helpful and that gave me immediate relief like I was home and the staff was there for me. Amazing multitasking counter staff reserved a small storage unit expeditiously for me! 5 stars for all the staff!

William Lethco  |  Premières impressions 
Évaluation :
5

Richie helped us and did a great job. Very helpful and courteous. Give this man a raise!

Jeffrey White  |  Premières impressions 
Évaluation :
5

David and the team were helpful, easy to work with and professional. Would highly suggest using them for your storage or moving needs

Nicholas Van Nordheim  |  Premières impressions 
Évaluation :
5

Temperature controlled is what was advertised AND PROVIDED! Exactly what I needed for my large, valuable, vinyl record collection. (While home was being renovated.) Merci.

Patrick Thomas  |  Expérience générale 
Évaluation :
5

The Store Manager & The guy help me out was very nice and friendly, They’re on the top of their customer service highly recommend this place in Copley Dr San Diego Ca

lligaya caballes  |  Premières impressions 
Évaluation :
5

David Hann (General Manager) and his team provided a professional, courteous, and helpful experience over the years we had two storage units at this location. David, in particular, was always glad to personally help with anything needed to make our experience positive. The facility was always neat, clean, and secure. We appreciated everyone's help and professionalism over the past few years, and we would gladly recommend this facility to others. Merci.

TONY YOUNG  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIMIL BURKHART  |  Expérience générale 
Évaluation :
5

This is my 4th year with U Haul, it's like a unit I live-in!!

teddy abaya  |  Premières impressions 
Évaluation :
2

I was a customer for over 10 years. In that time this space has more than doubled in price. Never once did U-Haul offer a price at a fixed rate. Good luck getting 165$ per month for that unit! There is no light in the unit. All other units in the center have lights! The restroom is occupied every morning by some guy who lives part time in his unit--Play Ball...Yourrr out. I can see you do not want long term customers its obvious..

JAMES MORTON  |  Expérience générale 
Évaluation :
5

David store manager was very helpful.

Christian Scherping  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fredrick Grammer  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jorge Tovar  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HEATHER SANDER-HEINZ  |  Premières impressions 
Évaluation :
4

They were very helpfull and showed me where lt was at.

Robert Storrs  |  Premières impressions 
Évaluation :
4

David was very helpful and when I lost my key to the lock he replaced it right away. I later found the key.

Lonnie D Josie  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

hans brill  |  Premières impressions 
Évaluation :
4

Coming in later in the evening was a mixed bag. It seemed like there were several homeless folks living out of their units and this elevated my need to stay aware whenever visiting my unit when they were present in the corridors and/or hanging out at their units.

ROGER DEVENYNS  |  Expérience générale 
Évaluation :
5

The staff was very helpful and friendly

Shirley Yancey  |  Expérience générale 
Évaluation :
5

Simply the best ever! Wouldn't think of using anyone else!

Robin Tisdale  |  Expérience générale 
Évaluation :
5

Everyone has been super helpful!

barbara braasch  |  Expérience générale 
Évaluation :
5

The staff has been extremely friendly and accommodating. They have willingly answered all my questions and have been very helpful. I am very glad I chose that location

Shirley Yancey  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN GIULINO  |  Expérience générale 
Évaluation :
5

I'm hypercritical by habit. I cannot complain about my 6 year experience at this storage facility

JOHN GIULINO  |  Premières impressions 
Évaluation :
5

The nice guy helped me, and made everything easy!

jeff burch  |  Expérience générale 
Évaluation :
5

Thanks for your service. If I was still in the area, I'd continue to use you.

SERR BUNTING  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin Reed  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZENAIDA GATPANDAN  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lori LeBron  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tasha Caprice  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael larson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN SILVA  |  Premières impressions 
Évaluation :
5

So friendly, helpful, and convenient.

Robin Tisdale  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Perla Blessley  |  Premières impressions 
Évaluation :
5

Super friendly staff and very helpful 👍

ROWLAND SMITH  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Reeves  |  Expérience générale 
Évaluation :
5

Crystal is amazing super awesome and deserves a coffee and a drink!!!!!

Zander Johns  |  Online Move In 
Évaluation :
5

A bit crowed at the entrance at the building behind office, Especially if other customer don’t respond in a friendly manner and are rude

Kim Janetzky  |  Expérience générale 
Évaluation :
5

Well run , hometown owned, very friendly, personally showed us our unit. Truck rental took less than 10 min in and less for turn in. Would highly recommend this moving and storage. Very centrally located to all. They are also very environmentally conscientious as they repurposed their old trucks into viable storage units. Well done! Business of the year award!! Thanks. Martina and Tori

Martina Batterton  |  Premières impressions 
Évaluation :
5

Glad it's over!

Joseph Wayne Stephenson  |  Premières impressions 
Évaluation :
5

This storage facility on Copley dr is very safe and always clean and well maintain with a great professional team managed by David and Crystal. 5star service... Thank you. God bless 

Eran Amsalem  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laurel Vernia  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amelia king  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GABRIELLA MENHER  |  Expérience générale 
Évaluation :
5

It was my second time using a storage unit there (actually two units this time) and, again, I was very satisfied by this facility. David and his team are friendly, professional and customer-oriented. The place is safe and clean. I highly recommend it.

marie perroud  |  Expérience générale 
Évaluation :
5

Your staff at this location went above and beyond to make sure we were well care for in a very stressful time. I can't find enough kind words to express our gratitude.

Linda Totty  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janice Erwin  |  Premières impressions 
Évaluation :
5

Professional, customer focused, helpful, Areas always clean.......great asset to hou

JOE MCGOVERN  |  Expérience générale 
Évaluation :
5

I had my whole house shipped across the country in early 2019. The first facility could not accommodate the moving truck for unloading. Your site stepped up in my moment of need and has been problem free and convenient for almost 2 years. I will definitely use your services, (boxes & trailers) for my next move!

paige hoose  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruijia Niu  |  Premières impressions 
Évaluation :
4

At times there was a wait to pay storage fees in person due to the high volume of UHaul rentals. There should be one person designated for storage, the others for UHaul.

GLORY CADENHEAD  |  Expérience générale 
Évaluation :
5

I’m very satisfied during the time I stored my belongings there

Farose Mary Pascual  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bernie wu  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wendy ambriz  |  Expérience générale 
Évaluation :
3

My unit was not alarmed for months. The door was always reading open. Told management about the problem multiple times and was basically blown off. Even after a break in attempt it was not fixed.

ROBERT PRATL  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TROY MCKEOWN  |  Premières impressions 
Évaluation :
4

There is a problem with homeless people at this location. They are trying to live at the facility both in the storage units and in cars on on the property. Some smell so bad that, if they are on one of the storage unit floors their horrendous stench fills the entire floor. I went one evening to retrieve a few items from my storage unit and when I parked my car apparently my headlights angered some homeless people in a van that were camping on the property and they flashed their headlights at me and yelled because my car's headlights were aimed at them were I parked outside the storage entrance. Some of these disgusting squatters are very aggressive and this why I will never use this Uhaul facility again. It's too bad because I like the location and the actual storage units. If I were the Manager of this place, I would eradicate this problem before Uhaul loses all there respectable paying customers.

ABRAHAM TRILLAS  |  Expérience générale 
Évaluation :
5

Great facility and efficient and friendly staff!

JUAN VILLANUEVA  |  Expérience générale 
Évaluation :
2

24 hour access was made unavailable to me even tho it was to be for business owners only, I just started a home screen printing business and need access I was denied 24 Access

Ashley Watson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah Hann  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james Altman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC BARDOT  |  Expérience générale 
Évaluation :
5

Great and friendly customer service. Storage unit is easy to access and secure. Would definitely do again!

Kristen Tsaklis  |  Premières impressions 
Évaluation :
5

We can't thank you all enough for your care and concern for us on this move . The assistance was above and beyond from beginning to move in day. We are blessed to have had this experience with everyone from Yuma to San Diego.

Linda Totty  |  Premières impressions 
Évaluation :
1

I was mislead about the particular unit I was reserving over the phone. I very specifically requested a drive up unit. What they had for me when I got there was a small room in a hallway with a standard sized door. How exactly should I have moved a washer, dryer, 2 mattresses, 2 couches and a dinning table through the narrow hallway and even narrower door? The staff appeared as if it were their first day on the job and either couldn't or wouldn't do a single thing to help. I was forced to cancel the entire thing and rent space at a different company

Kevin Land  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ana Patricia Cueto Hanssen  |  Premières impressions 
Évaluation :
3

Honestly, Jonathan was the only beckon of hope and he made my awful uhaul experince decent at the end. so thanks to him

Luke King  |  Expérience générale 
Évaluation :
5

I had my storage for many years. The hours and access were very convenient for me. Very clean and well kept. The staff were always helpful and friendly. If it weren't for the Covid 19 pandemic that put a strain on my finances, I would have kept the unit.

TAMMI BROOM  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Salvador  |  Expérience générale 
Évaluation :
5

Great manager Dave Hann.I ve never seen him upset. ALWAYS VERY HELPFUL.

KEITH WILLIAMS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

fortune abor  |  Expérience générale 
Évaluation :
5

Great service. The staff is very friendly and helpful. Very professional and extremely efficient. Outstanding customer service

Laila Goring  |  Premières impressions 
Évaluation :
5

I was never bothered and the staff were great! Thanks for making this part of my move easy.

kelsey doran  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ramon conser  |  Expérience générale 
Évaluation :
3

The staff were friendly and helpful. We signed up for a 5x8x10 Unit and the first option that was presented to us was definitely short on the advertised size. One staff member was unwilling to troubleshoot the issue and offered a larger locker of course for a price that was higher. Upon further discussion we were able to look at another unit that was the correct dimensions and what we had planned for. We appreciated the willingness to get us set up in the unit size we requested however it was regrettable that it took so much effort to do so. If a unit is advertised as a certain size that is the expectation as the consumer that we will not be short changed.

Ryan Foster  |  Premières impressions 
Évaluation :
5

I highly recommended this place, security is above and beyond. One day I did not locked my unit properly but they contacted by email and phone call to let me know how properly lock my united and had locked it for me.The place is very clean.

Angie Munoz  |  Expérience générale 
Évaluation :
3

The U-Haul equipment has taken over this storage facility. Sometimes the road in to the facility is very difficult because of the way the equipment is parked. We have been customers since this facility was Great American Storage. I am aware that U-Haul's business is to rent equipment but some courtesies need to remain for the storage customers.

ARTHUR WILLIAMS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Mercado  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alonzo perez  |  Expérience générale 
Évaluation :
5

The storage employees where exceptionally nice, polite and helpful. If I again have storage needs I will use this Kearny Mesa facility.

Kim Janetzky  |  Expérience générale 
Évaluation :
4

David was the person that helped me when I arrived. He was so helpful and attentive and made everything very easy for me. He was amazing!

Emile Amancio  |  Premières impressions 
Évaluation :
5

Employees really made it easy to store my stuff!!

Robert Reilly  |  Expérience générale 
Évaluation :
5

I was so grateful to have my stuff in a clean and secure facility. I moved here when the facility was new, from a wherehouse location that was covered by wire mesh that allowed everything to get dirty and some things were affected by the heat. What a contrast! I have been very pleased with this location.

CHRISTINA SMITH  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

randy cotten  |  Expérience générale 
Évaluation :
5

Wonderful service... You all, I consider "true" friends.

STEVE CARR  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melinda matkins  |  Expérience générale 
Évaluation :
5

The Customer Service was impeccable.

Ed king  |  Expérience générale 
Évaluation :
4

Would’ve like a unit on the ground floor.

Mike Sheffield  |  Expérience générale 
Évaluation :
5

Was very to move and store! Thank goodness to the staff for being very helpful by upgrading the size of my storage the day of because all my stuff would not fit in the former one.

Jennifer Reeves  |  Premières impressions 
Évaluation :
5

Excellent service, responsive, knowledgeable, quick, and accommodating.

jeff burch  |  Premières impressions 
Évaluation :
5

My entire experience couldn't have been better with my storage at U-Haul. The office staff very helpful, courteous, knowledgeable and accessible. I rented for longer than originally planned and found that each time I went to the unit that the building and surrounding area was clean, well lit and carts always available for use. I will (and have) recommend U-Haul storage for anyone needing storage. THANK YOU!!!

karen corriente  |  Expérience générale 
Évaluation :
5

Thank you for keeping storage facility clean as it shows pride. It's the nicest of UHaul storage facilities.

Lea Walker  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisa Wintersdorff  |  Expérience générale 
Évaluation :
5

Thank you very much especially Jonathan for always giving good, personal ,courteous service. It was an overall very good experience. I was impressed with cleanliness of the place . Thank you very much I will and have recommended u already to my friends. Thank you very much. I am very happy with all of the services I received.

linda livingston  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jasmine Holcombe  |  Online Move In 
Évaluation :
4

The staff was usually helpful. There were some complications that were not addressed by Kevin, however Crystal and the Asian gentlemen (I want to say Dean)cleared those issues up for me...ie the latch of the truck were cargo is transported.

julia snead  |  Expérience générale 
Évaluation :
5

The guys where awesome!!

Robert Reilly  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

christina wohlleben  |  Expérience générale 
Évaluation :
4

When I called the location to let them know I had vacated the unit, they told me they would check on it and then send me an e-mail (or other communication) that the account was closed. Never received any type of communication after my call.

Sarah Buoncristiani  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

marie perroud  |  Expérience générale 
Évaluation :
5

Convenient and safe location. Staff was helpful in answering all my questions.

marie perroud  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Corcovelops  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Richard Rodriguez  |  Premières impressions 
Évaluation :
4

I was told there was a one-way offer where if you rented a truck through the location, returned it there, and rented a storage unit that the first month of the storage unit was free. I was not offered this when I reserved online nor when I spoke to a Customer Service rep to change details of the reservation. Why not?

Sarah Buoncristiani  |  Premières impressions 
Évaluation :
5

Great facility and staff

Steve Hassler  |  Expérience générale 
Évaluation :
5

I was very satisfied with my storage experience. Employees: consistently courteous, friendly and responsive to questions. You took care of all I own (except for a suitcase and my cat)..Thank you

Sharon Keenan  |  Expérience générale 
Évaluation :
5

It was one of my better storage rental experiences - will definitely use them in the future.

Peter Matusov  |  Expérience générale 
Évaluation :
4

It took a long time to get a storage because they ask for a lot of info. The guy who helped us was super nice and showed us everything. I love the key card but not using it in the elevator every time!

Joyce Ortiz  |  Premières impressions 
Évaluation :
4

Good customer service

Daniel Marsh  |  Premières impressions 
Évaluation :
5

All good

Cesar Fuentescasillas  |  Expérience générale 
Évaluation :
5

the facility was always clean, and well maintained. The staff was helpful and polite. I would use it again!

renetta happe  |  Expérience générale 
Évaluation :
5

Great Staff and vert y helpful. Especially Crystal!

SETH CASH  |  Expérience générale 
Évaluation :
5

There's an employee (white with long brown hair in a ponytail, has tattoos on her forearms, Christine?) who I saw frequently. Every time I saw her, she was working hard and friendly. She's excellent!!

Susan Walsh  |  Expérience générale 
Évaluation :
5

Moving sucks. It sucks more when you're moving long distance with kids and then the Uhaul reservation line reserves a non-existent unit. But the owner of this facility saved the day. God bless you.

HOWARD McMahon  |  Premières impressions 
Évaluation :
5

all moved out after 8 months

Julia Pozo  |  Expérience générale 
Évaluation :
5

Your employee was able to find me the unit I needed when it was not on the internet

Fredrick Grammer  |  Premières impressions 
Évaluation :
4

No complainants

Mark Wahner  |  Expérience générale 
Évaluation :
5

Great service while moving in and emptying out the unit.

david rodriguez  |  Expérience générale 
Évaluation :
3

The storage was fine, however; I really needed to have 24 hour access, and they need more carts

LAURIE MEIKLE  |  Expérience générale 
Évaluation :
4

Nice

Philip Watson Philip Watson  |  Expérience générale 
Évaluation :
4

Just moved in to storage. So far, all is well.

LAURIE MEIKLE  |  Premières impressions 
Évaluation :
4

Everything was great!

john louw  |  Expérience générale 
Évaluation :
5

Top notch! Thanks. Very helpful.

Robyn Rogers  |  Premières impressions 
Évaluation :
3

Was checked in midday but when moving in that night after hours, had to call mgr as there was lock on the unit. To their credit, he called an assistant who eventually got us in

Philip Watson Philip Watson  |  Premières impressions 
Évaluation :
5

No complaints

Joel Santana  |  Expérience générale 
Évaluation :
5

Good service

nicole amundson  |  Expérience générale 
Évaluation :
4

Great service.

STEVE SHEPHARD  |  Premières impressions 
Évaluation :
5

Clean and well- maintained storage facility. Professional and customer friendly staff. Definitely a U-Haul storage facility to be proud of. Keep up the great work!

MARIA SWINFORD  |  Expérience générale 
Évaluation :
4

Check-in was great. I returned that evening with more stuff, & was unable to enter 20 min. before end of access hours. I should have been told of the policy; I don't live nearby, so it was wasteful.

James Rudoff  |  Premières impressions 
Évaluation :
5

Crystal is awesome, huge help !

John Ohringer  |  Premières impressions 
Évaluation :
4

Overall contact very good.

james charnago  |  Expérience générale 
Évaluation :
5

Please fix the lighting in my larger unit and finish.. the resurfacing of the parking lot. These are both corporate iissues. David Hamm is an excellent manager and Crystal is a great employee.

BOB KAVANAUGH  |  Expérience générale 
Évaluation :
5

I was so impressed and grateful for the truly top notch customer service afforded to me at the storage facility. It's the human component that really instills confidence in the service & product.

Jaymee Murphy  |  Premières impressions 
Évaluation :
5

Jonathon Cornejo and all the staff was really helpful and friendly. Excellent service!

lorenzo sianez  |  Premières impressions 
Évaluation :
5

Everything was great. Easy move because of all the great customer service from everyone I came in contact with

Heather Tubbs  |  Premières impressions 
Évaluation :
5

The staff was friendly, knowledgeable and professional. The facilities are well maintained and very secure with their card entry system.

CYNTHIA STOLL  |  Expérience générale 
Évaluation :
5

Twelve years at your facility and I've been pleased always. I've used U-haul trucks a few times before with satisfaction every time.

CLEONNE CAUBLE  |  Expérience générale 
Évaluation :
4

You all kept your agreement u initially stated and i appreciate that!! Also very personable staff everyone!! From start to finish all processes were gone over efficiently ...thank you u haul ...your a

audrey reiner  |  Premières impressions 
Évaluation :
5

The clerk was exceptional and very personable. The facilities are very clean and secure. I was very pleased with my overall experience.

Lori LeBron  |  Premières impressions 
Évaluation :
4

The staff was very helpful and efficient at the facility. Quickly checked us in and got us to our unit, taught us house to get into the unit.

cale berg  |  Premières impressions 
Évaluation :
5

Keep up the good work!

Rajan Mirchandani  |  Expérience générale 
Évaluation :
5

Dave and Chrystal as well as all the other team members are always courteous and helpful

Barbara Chavez SDMOM  |  Premières impressions 
Évaluation :
5

Clean facility, enough carts available to move things in and out. Helpful friendly staff

chris loprespi  |  Expérience générale 
Évaluation :
5

No complaints, enjoyed working with them, and knew they had my back when I didn't lock my unit completely and another time when I forgot my license in the office. Je les recommande fortement! You won't it

candace smith  |  Expérience générale 
Évaluation :
5

Excellent customer service

Tonya Villaini  |  Premières impressions 
Évaluation :
5

Very helpful and accommodating staff. Worked with me on some last minute changes I had to make with a one-way rental. Always courteous and patient with customers.

richard oka  |  Expérience générale 
Évaluation :
5

The staff here are so kind and helpful!

Teresa Cracknell  |  Expérience générale 
Évaluation :
5

The staff was very professional and always helpful when neededc

Chantel Fernandez  |  Expérience générale 
Évaluation :
5

Great experience! Will definitely rent again if needed or recommend!

kristin chaney  |  Expérience générale 
Évaluation :
5

Well run and a helpful staff. Always clean. Security was above average. The manager, David is a great guy.

MARK POPPLEWELL  |  Expérience générale 
Évaluation :
1

Wish I could give a higher rating. Crystal is the reason why. Refused to listen to me at move out regarding your system being down and unable to pay bill. Charged me a full months rent. Lost customer

Francine Mueller  |  Expérience générale 
Évaluation :
5

Crystal answered all the questions that I had in a courteous and Professional manner. Also, The location was well stocked with any supplies that I needed.

Fernando Garay  |  Premières impressions 
Évaluation :
5

All staff are nice and friendly.

GERALD GARCIA  |  Expérience générale 
Évaluation :
5

I like the place its clean and very accessible

Jovel Bunda  |  Expérience générale 
Évaluation :
5

The facility itself I would like to access it at a later time of the day

Antonio Caballero  |  Expérience générale 
Évaluation :
5

Each time I needed assistance, someone was always available and friendly. Closing out was super quick and easy as well! If we ever need to store something again I'll be sure to use Uhaul!

Deborah Knight  |  Expérience générale 
Évaluation :
5

Merci.

Karen Davis  |  Premières impressions 
Évaluation :
5

Staff assistance was great and facility well kept and secure.

NESTOR HERNANDEZ  |  Expérience générale 
Évaluation :
5

All of the staff are VERY HELPFUL. One of the cleanest storage.

GERALD GARCIA  |  Premières impressions 
Évaluation :
5

David Hann was awesome!!!! Best customer service, easy process!!! Merci

citlalli renteria  |  Premières impressions 
Évaluation :
5

Very friendly & accomodating staff. They appear to work like a close family. They pitch in for each other & were very informative on every detail. One of the best UHaul locations I have ever been to

Mark Sanano  |  Expérience générale 
Évaluation :
5

The experience was seamless. Staff were friendly, answered all my questions and showed me a range of options for my storage needs. I would recommend this facility to others.

mary raisl  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle

Kelly Ambrose  |  Expérience générale 
Évaluation :
5

The staff was very friendly and helpful the few times I needed help. I was really grateful for all of the security measures- I felt very safe when present and felt my items were safe. Very clean

Carol Gossard  |  Expérience générale 
Évaluation :
5

There was a fire & the sprinkler system went off. They handled it quickly and professionally. Turns out 99 % of my things were fine- perhaps I'd have a different atttitude If they weren't ;)

Carly Boynton  |  Expérience générale 
Évaluation :
5

Jonnathan was so helpful! He made the return and storage rental so easy!

Katherine Bess  |  Premières impressions 
Évaluation :
5

Great staff. There were always very helpful and kind. the facility was always very clean

monisha brown  |  Expérience générale 
Évaluation :
3

Not fair to charge people for time after they move out. Convenient to charge for a full month even though I have already vacated the unit and it's available to rent out.

Jacy Golden  |  Expérience générale 
Évaluation :
4

Clean and good facility. The alarms went off a few times inside which was really loud and annoying. Dave the general manager was so nice and helpful as was the entire staff. Good experience overall.

Aisha Nouh  |  Expérience générale 
Évaluation :
5

Great and friendly customer service and the facility met my needs. I also liked all the additional items available for purchase though I needed none this time. I recommend this location to others.

Paul Von Franzke  |  Expérience générale 
Évaluation :
5

I rented a 10x10 from Uhaul at Claremontmessa for several years Crystal was amazing even called me in several occasions to make sure my rent was paid on time. The facility and Crystal were outstanding

DANIEL REDLER  |  Expérience générale 
Évaluation :
5

VERY PLEASED

michael ferguson  |  Expérience générale 
Évaluation :
3

You raised my storage for $5 dollars. One of your reasons were to keep bathrooms clean. I was there on December 16,2018. Bathrooms, were dirty. All the entire time your alarm drove me crazy!!

blanca soto  |  Expérience générale 
Évaluation :
5

Great customer service here!

Michael Harrison  |  Premières impressions 
Évaluation :
5

Excellent facility great staff.

TANIA ZAMORA  |  Expérience générale 
Évaluation :
5

The staff was always friendly and professional especially the manager but all were very helpful. The access hours could be extended a bit. The cleanest storage facility I have ever used. Merci.

Harold Rowe  |  Expérience générale 
Évaluation :
5

Great staff, always helpful even when busy.

JANNETTE TOLLESON  |  Expérience générale 
Évaluation :
5

Very satisfied thank you

David Gallegos  |  Expérience générale 
Évaluation :
5

Had this unit for over 3 yrs without any problems. Always had email confirmation on payments and phone calls if any issues. Great service

RACHEL SINGH  |  Expérience générale 
Évaluation :
2

Trying to get ahold of the office to ask questions was impossible. I was always routed to a different Uhaul and even they couldn't connect us. Every time we went to office the staff was always rude.

Jason greenwood  |  Expérience générale 
Évaluation :
3

Jonathan and David were incredibly helpful

Natanya Wilson  |  Expérience générale 
Évaluation :
5

Every time I went in for questions or concerns the staff was always amazing

Rocio Lopez  |  Expérience générale 
Évaluation :
5

Thank you to the team at Clairmont Mesa!

Cindy Burt  |  Expérience générale 
Évaluation :
5

Super customer service

Jovel Bunda  |  Réservation 
Évaluation :
4

Would have like to have gotten a refund for the remaining 1/2 month we paid for.

Karlee hunter  |  Expérience générale 
Évaluation :
5

Very helpful staff. Would definitely use this again if the need arises.

serafim perdikis  |  Expérience générale 
Évaluation :
5

Very helpful staff. I will recommend it to my friends. Thank you guys!

Mary Grace Apostol  |  Réservation 
Évaluation :
5

Had a great experience, will definitely recommend and come back if I ever need a storage unit service again. Thanks for all the help!

ADYLUZ PEREZ  |  Expérience générale 
Évaluation :
5

Got a flat tire and they sent someone over to replace the flat and the one next door in only 90 minutes even though we were in the middle of nowhere.

Christian Villa  |  Réservation 
Évaluation :
5

While I only needed short term storage I will happily return here with any future storage or rental needs. Great facility with great staff. Thanks!!

Oliver Zufelt  |  Expérience générale 
Évaluation :
5

I have no complaints.... keep up the good work.

JOEL CAVAZOS  |  Expérience générale 
Évaluation :
5

My only complain is that when I want to check out on the 7th, after having the unit for over 5 years is that they did not pro-rate my rent for the month. I did not know that i had to inform them prio

JOHN BOISVERT  |  Expérience générale 
Évaluation :
5

Dave the manager there is AWESOME! We've stayed with Uhaul Copley largely because of outstanding customer srv and Dave's attention to accommodating needs at critical times. Can't thank him enough

cynthia ajani  |  Expérience générale 
Évaluation :
5

Great facility, great staff. Highly recommend.

Bradley Potter  |  Expérience générale 
Évaluation :
5

After 3 years all of my boxes and furniture and everything else were absolutely spotless. Merci.

DEBORAH MCDONALD  |  Expérience générale 
Évaluation :
1

Your team lied to me about space size and I had to throw away belongings because of lack of space. Additionally, stuff was damaged by trying to fit items into small tiny lying storage space.

STEVE SILVEIRA  |  Expérience générale 
Évaluation :
5

Staff was helpful and kind.

Mike Falconer  |  Expérience générale 
Évaluation :
5

Great Service nice people and very helpful with a super stressful move:)

Sammy Tovar  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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