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David SCustomer Reviews for U-Haul Moving & Storage of Door County
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very satisfying
APHAYMANI S | Expérience généraleThe female attendant watch me struggle for a long time trying to figure out how to secure my car to the vehicle towing trailer. She could have offered assistance.
DAVID JThey were beyond amazing in getting a truck rented and even changing it shortly after booking it. On top of it all they were very kind and helped assure us that having it longer would be no problem. I would 100 % recommend them
Lori KI feel like this location is too close to an established U-Haul location. Shore to Shore is I used used for yours. They are excellent and very professional in what they do. I have rated this location high also but I just don't understand how we have two so close together.
Jerry PAverage rating for this rental because use of the "time-saving" app feature to pick-up and return the rental was in reality a time suck. WOuld not recommend using this feature and would simply go to the counter next time.
Katherine PGreat service
Javier AThey changed the install appointment twice, didn't order all the parts needed and took an hour longer to install than they promised.
MARK LVery helpful setting us up with storage units, and with equipment return
Grant MEverything was clean and the staff person who is the interim site manager was very friendly and efficient. In my opinion, you should make him the permanent manager!
Mark OExcellent experience!
MICHAEL BKeep doing what you are doing because my experience was awesome and I can't thank you all enough.
Paul CIncredible facility, kind staff! Fortement recommandé!
Cesar E | Premières impressionsWhether purchasing boxes or renting a vehicle, the staff there is always helpful and very nice.
JoAnne RThis location is great and looks like the staff makes an extra effort to be professional. The person checking me in was friendly and made the extra effort to resolve a billing problem.
David NBoth men (Mark and Damien) were great and explained everything carefully. Both of them did everything they could to give us a good deal which was very much appreciated. We are senior citizens and haven't rented a U-Haul since we moved up here 18 years ago! The cargo van was easy to drive and a really cool vehicle!
Renee BDamian was very helpful and provided good customer service.
Donald BWhen I showed up to pick up my truck, they mentioned giving it to me for "the day" instead of the 10 hours I had requested, since it didn't cost more. When I returned it, they mentioned not expecting it back before the following morning. It's a good strategy for making me feel like i had more time, which is good. Service workers were kind, personable, and relatable.
JAMES GIt's so nice that we can pull our cars into the indoor bays to load and unload. There were always plenty of carts available. This was a great place to store our stuff.
Thomas R | Expérience généraleGreat location to do business with.
Javier AThe customer service when we arrived was over the top. Merci.
Thomas AGreat experience. Appreciated the climate control and staff helpfulness. Very easy access to loading and unloading....all indoors! Would use again if needed!
Steven R | Expérience généraleGreat service and location
Javier AVery good experience! Completed the reservation online and the entire process(reservation, pickup, use and turn in was super easy).
lou zWe are due a refund for storage unit fees paid for both units rented. We were told the refunds must come through corporate U-Haul. It would be nice to be able complete these transactions at the storage facility.
Lou Z | Expérience généraleLike everything as is!
lou zThe renting process was easy and efficient. Staff were polite and helpful.
steve aThe person or representative was more than helpful, excellent service and very well spoken. A 10
TIM CPersonnel was very professional and friendly. A plus return made it easy!
Holly DBest uhaul experience of my life - this guy is excellent!
Melissa wThank you for your help and Services.
Theresa L | Expérience généraleGreat customer service, very helpful!
Edward BI had reserved a larger vehicle but it was not available. It worked out ok. The lady tried to see if a pickup at another location would work but the distance made that option not a reasonable one. Also the truck had only a 1/4 tank of fuel which was interesting. It made bringing it back with a 1/4 tank challenging. I like taking it with a full tank and bringing it back with a full tank. Overall, things went well.
Steve HAlways great service, clean trucks & quick pick up & drop off.
Lori TEvery one of your folks was friendly and immensely helpful. Can't thank them enough for showing me around and taking the time to explain how things work. They all deserve a huge atta-boy (and a big raise)!
Carol P | Expérience généraleGreat location - clean facility - excellent selection of retail moving supplies. Super friendly and helpful staff. Easy in and out.
Peter KGreat value to rent a trailer. Superior spring load ram0 for ease in operation.
RICHARD OStaff always helpful and friendly Facility is very clean and well managed!! Have recommended too many people. And would definitely use again if needed.
Mary W | Expérience généraleDrop off was a breeze. Didn't even have to go inside! Checked the trailer, un hitched it and sent us on our way.
HELLMUTH DVery satisfied
APHAYMANI S | Premières impressionsTrailer was out and ready for us when we arrived. Attendant speedily did the paperwork and helped hook up the trailer. Everything was an A+ Thanks You
Lester Sprompt service took care of the issue of me hooking up wrong trailer at pickup location. and was very helpful.
Pete RMay want to hire a few more people. Both times just one person there, and they were busy. Definitely friendly, just working really hard. Nice selection of moving essentials also. One of the nicest facilities I've rented from.
Greg OThe only thing I would recommend is to have a second pickup truck on the fleet because of its high demand in this area .
Jose PGood experience
MICHAEL A | Expérience généraleEasy in and out, really no recommendations as to improve my experience
Nicholas GVery friendly and helpful!
Bruce NEveryone was helpful and easy to work with. I felt confident that the advice I was getting regarding my hitch and electrical was accurate and reliable. Getting the first month rent free was awesome.
James T | Premières impressionsDamien gave of his time and expertise to ensure our belongings were safe and accessible when we needed them. We moved from California and needed a safe place to store our things. Damien came to our aide and made it the easiest part of our move to Wisconsin. Thank You Damien.
Wayne S | Expérience généraleI am very pleased with the service rendered and I know of no improvements to recommend.
MARCUS FVery good stuff, helpful employee who answered product questions and was very prompt. Keep up the good work!
william gGreat staff and spoke highly if your business. Great experience
Mark B | Premières impressionsGreat service good people. Would definitely recommend a friend.
Mark BThe person who worked with me was very friendly and very helpful. Excellent service!
Bruce NDamien and Mark are rockstars! Thank you for your help!
louis s | Expérience généralethe location was understaffed
WILLIAM SThe Sturgeon Bay U- Haul Company are the best and go above and beyond to answer any questions or concerns.
JUDY OAbsolutely nothing. Malcolm was outstanding in every way.
Jeffrey WStaff was great. Facility was clean.
Michael S | Expérience généraleThe U-Haul facility in Sturgeon Bay Wisconsin is excellent better than any facility I’ve ever seen with U-Haul. The company is excellent Damien and all his crew in Sturgeon Bay are the best I would recommend them to anybody Steve Waldron surgeon make Wisconsin.
steve w | Expérience généraleVery good experience. Great location, clean, warm , and very helpful staff.
Ron Z | Expérience généraleWorked perfectly for our needs.
Taylor S | Expérience généraleActually superb and ideal storeage. Great rates, clean and secure, with access to great moving equipment. I worked for Grabel/Allied, and other than actual professional movers equipment, U-Haul is the best.
thomas V | Expérience généraleVery friendly staff, quick and easy to register and immaculate! Drive in unload area.
KATHLEEN Q | Premières impressionsWayne Denil
Wayne D | Premières impressionsAll the locations I have had contact with had wonderful customer service.
Johann D | Premières impressionsGreat experience, no hassles and very clean.
Scott D | Expérience généraleI was very happy with the one month free storage with the rental of a truck. That's a great idea because now that I know what it's like, in the future I will definitely have storage there again. The guys that work there, Damien the Manager, Tony, and Mike are so great at their jobs. Really helpful and very patient. I was really impressed with the whole facility all around. I would definitely recommend it to anybody looking for storage options.
angela b | Expérience généraleGreat location and great support. Very friendly, helpful and professional.
Robert G | Online Move InThe management worked in arranging for me to have a storage unit closer to the parking area, to save on my time and effort. Very accommodating! Thankyou!
JUDY O | Premières impressionsManager Damien friendly and helpful. Facility new and clean. Very organized.
Scott D | Premières impressions