Great staffs and manager! Very happy during the year I was there.
Vu Nguyen | Expérience généraleCustomer Reviews for U-Haul Moving & Storage of Laveen
Testimonials From Recent Customers
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Great customer service from start to finish very nice location…
Rosalind RobersonPlease make sure you give a customer a vehicle that has gas And the seat belt works
Shekesha SheltonShowed up to find out my reserved trailer was not there. No one called me in advance. The staff did find a trailer at another location so I drove further out of my way to make it work.
Kevin KwakeQuick and fast return!
Darryl RouseEverybody was so pleasant and it worked out good thanks for the U-Haul
john regginsJust nice overall
Armida Perez | Premières impressionsEverything about the rental car or truck was good
Roque FuentesService and associate interaction was great.
Jimmy RuizThe personnal was very helpfull and professional
Gilles Pichette | Premières impressionsThey gave me the wrong keys to the truck resulting me to be locked out of the truck with a loaded truck.
Emilio CamposWhen picked up trailer both gate pins were not on and gate started opening while driving on the freeway and had to pull over and latch them and thankful I was safe on the freeway
Joey MunozThe truck didn’t go past 70 MPH and the driver side door would not close
Erich PleimlingWish the staff would answer the phone more often rather than being shifted to central dispatch.
CARSON BESSEY | Expérience généraleThere was an issue with our space numbers and we ended up with a double contract. Once I realized there was an issue & reached out to Manny (Manager) he promptly got it corrected. Thank you Manny for seeing the issues through & getting them resolved as soon as possible!
AMANDA CORRAL | Expérience généralei like how i didn’t have to go through the hassle of coming in before scheduling a unit, i did everything completely online which was very convenient for me because my day was very busy ! so i absolutely loved the experience!!
Brandy Thomas | Expérience généraleVery pleasant peoples to work with
john reggins | Premières impressionsCustomer Service Was Excellent. No Problems When Asking A Question And Getting An Answer Back With The Right Answer. Thank You Very Much.
Adrian CruzNeed to improve on not leaving customers on a brief hold more than 20 minutes and than another brief hold add another 10 minutes but overall good customer service
milagros ruelasAwful Awful Experience. Im beyond frustrated and there are LITERALLY too many issues to name. All i can say is this has been the worst experience of my life and I will NEVER book uhaul storage again.
Layla Bushey | Premières impressionsI didn’t go too far but my money was taken even more than I expected, so sad
Sophia TusingeManny is an asshole
Robert IrelandI got charged for a whole month I wasn't storing. Was told I would get a refund. Never got my refund. Store said I was out of luck when I called back
Taylor Benning | Expérience généraleThe truck smelled like body odor and was dirty. The seat smelled like butt. I had to wipe it down the entire cabin with Lysol wipes to feel comfortable driving with it. When I turned in the truck there was a young man helping me. He was friendly and nice but had his girlfriend there and wanted me to just leave the keys and leave. I don't mention this to get him in trouble, just that it was a bit frustrating as I wanted a final receipt to reflect, I returned the truck back early and was no longer responsible for it. Plus, I wanted to see the final amount I would be billed. He just seemed irritated that I was taking him away from his visit. I do not think he remembered I could see him canoodling with his girlfriend on the camera as he checked my truck in. The owner/manager was great and friendly when I checked the truck out. I received a lot of texts and emails when I checked the truck out, so it was weird to not receive one when I checked it back in. I should not have had to wait in line to request one. Additionally, the refund of the difference is not showing on my bank statement.
Micaela TorrezSuper simple and easy to figure out where to drop off. Very nice location.
Cade ChristophersonThe Location I Recently Visited Here In Laveen AZ The Service Was Outstanding
francisco VelazquezI was accused of theft for no fucking reason and to the point that they contacted pd
Myrella Diego-arroyoAlmost just right to me
Walter McCainExcelent Service. Quick and Easy
Leopoldo SiegertCustomer service was great here
Vivian ChellbergThe staff member that helped me was very professional, and patient. He spoke Spanish which made it a lot easier for my wife and answered all her questions.
NANCY LOPEZ | Premières impressionsWe had reserved a large spot for our RV / Trailer online and upon arrival with our RV / trailer the spot reserved was not as expected. ( needed 2 spaces in a row - got 2 spaces on different lanes) We pulled around with our trailer to speak with the office staff and they were able to get everything figured out and get us what we needed. So far so good!
AMANDA CORRAL | Premières impressionsFast, friendly service. Overall great experience.
christopher youngGreat service as always
Ursula EnriquezPickup site change was extremely inconvenient. Although I was compensated it did not afford me the lost time in travelling to and from pickup as I was immediately departing on a 7 hour drive. I am very disappointed with that. Would like to know why truck was not brought to original site the day before as it was available. This was not very customer friendly.
Linda TaylorVery friendly and helpful staff.
Mike CarusoGreat vehicle I like 6 V8 and loading and securing kx450f bike was not a problem I thought the truck was great. Merci.
steven ritterAmazing, friendly staff!
Eloisa RodriguezExcellent customer service. Thank you.
MARY ISAACSON | Premières impressionsVery clean, nice place. One issue. You need to install a keypad for the access gate to be accessed from the drivers seat of a motor home. I had to get out, put in the code and run back into the drivers seat to open the gate. By the time I got back there and started driving in, the gate started to close. I had to have another customer do it for me, to finally get in.
Bryan Nordlund | Expérience généraleExceptional customer service provided by front desk staff
Johan YowIt was good just like it was.
Robert EstelleVery friendly and helpful. Definitely recommend and will use again, if needed.
Stacy MaffitEnsuring that the correct mileage and fuel levels is accurate and match up when releasing a vehicle to a customer.
Roddell SuttonParking was no satisfied
Enmauel BeltranBeen there for five years or so. All good. Thanks Manny.
daniel lorden | Expérience généraleThe two guys that you had today was very awesome. Thank you guys for all your hard work that you do to make sure I'm able to move and get things done thank you so much.
Sally Huckaby | Premières impressionsGood service
mboni muragziziThe service was quick.
bart nyandamuI was charged extra. The truck was too old an in bad condition. I arrived at 5 pm and staff was there but I was charged late fee and everything doubled. I hate U-haul.
Ismail NalbantogluHas my storage 10 years and if I needed storage again I would use them again
Deborah Hinds | Expérience généraleThis is the best store! I feel at esase every time I'm in need of their products.
charmaine sherryanne millsFirst time renting a truck from this location. No complaints, things went smooth.
Donald OppermanThis is one of the worst experiences I have ever had with UHAUL and I have used it a lot. When I got to the store the associate seemed friendly until I asked why my order was more than what my reservation quoted. Geronimo told me that he didn't know and this is what I was and I should be happy they are adding the items I pre-ordered with the reservation. He then told me that I could call uhaul and he would cancel my transaction if I didn't want to pay what he told me. I have never been spoken to harshly or condescending at a uhaul shop in my life. I needed the equipment so I paid the total which was $35 more than quoted. (With a discount according to him). Then when we got the equipment it was old, rusty, squeaked the while time, and was hard to operate (open and close the back). All in all, this was a terrible experience and as a grad student, funding is difficult for me, and being spoken to as a child in troubel is not acceptable. I do not think I will ever be working with that location again and am rethinking working with uhaul at all.
Jessica BoylesCouldn't have been an easier process!
doug BommaritoStaff was extremely helpful. Outstanding customer service. Manny Garcia runs a great crew.
david GarciaFully satisfied! In 2024 do more!!! During the winter once a month give customers a free cup of coffee or hot chocolate. Warm souls do business well. In the summer have a small bottle of water this refreshes the mind and it makes you think much better
Velma Jean white | Expérience généraleThe staff is super friendly and helpful.
Linda Pickens | Expérience généraleI did not receive a final receipt and the truck was dirty.
doile CaldwellGood rental experience, pleasant staff; the gentlemen even rescued me from losing my work cell phone as I left :). Would recommend again.
Sigurd CampbellAmazing customer service
Roman VitaleManny was great and very accommodating in helping us return the trailer and helping us get the right storage unit. Great customer service by all at this location.
Christina Sundell | Premières impressionsThe representative that helped us was very polite and very helpful and getting the first month off is wonderful especially when your moving and having to pay a lot of money for move in fees you guys are awsome I will definitely tell family and friends about you guys
patricia gonzalez | Premières impressionsI would like to thank the young man for showing me. The different unithat's you guys have there when I had a plant last month? I was only told you guys only had a 5 by 5 and 10 by 10 and come to find out. You guys had a 5 by 10 which worked perfect for me. And that was a different young man that told me about that. So I'm glad I didn't have him this time to talk to me. Because I would've never known that. You guys had a 5 by 10 which worked out perfectly for me. Merci.
reuben garcia | Premières impressionsFriendly professional service
Joseph StoneI over filled the gas tank after completion and was not compensated.
steve thomasExcellent
Joshua Collins-Craig | Premières impressionsManny and staff were awesome
Paint on me business | Premières impressionsIt was a nice facility and everything fit perfect in the units
Jordan Maxwell | Online Move InThis was the easiest and fastest experience I have ever had with U-Haul. I will refer people to this specific location.
Eva ZionThanks really nice Gentleman who served me
Cynthia BlackmonNothing great experience! :)
Brenna KnutsonDrop off-pickup, loading-unloading bays are a genuine improvement for summertime uses.
Phillip Royer | Premières impressionsChanged the drop off day and someone called as if I was stealing.
Tyeshia Edwards5 stars for you 🫡
jean twizerimanaWe only had an issue with access to loading are after 7pm,Staff was great in answering questions and being very helpful .
Michelle Camou | Premières impressionsVery clean and organized. Love it.
pedro rodriquez | Premières impressionsThe guy who worked the front desk the morning I went to pick up the U-Haul was very rude, when I walked in with my dad all he said is to us is "Do you need something?" In a very annoyed tone. He had told me that when I was ready to leave I was to honk and he'd open the gate for me, I honked twice and the gates weren't opening, I was getting a bit annoyed so my dad went in to see what was wrong, he said when he went in the guy from the front desk was in the back talking to the other employees and laughing and when my dad told him we were trying to get out the guy responds with " I told him he's suppose to honk" and my dad told him that I did and said the guy just rolled his eyes at him and opened the gate. I did not get the guys name but he was Latino and worse glasses and Middle aged.
Matthew RussellGas tank was just under 3/4 was not on full and the van had a breeze from the cargo as if a window was down.
MICHELLE HANSENThe owner is a great guy
George Rosario | Premières impressionsThe van is too old. The customer service staff was not friendly. The guy was annoyed with my questions which was not too much. It was my first rental and it is my last. Home Depot is people are much friendlier and their trucks are much newer.
Amber LynnExcellent service à la clientèle
STEPHANIE FRANDSEN | Expérience généraleWaiting to move into the new storage when it opens . Looking for a outside space to park my hauler
Bryan Jones | Expérience généraleThey were excellent especially Latecia. She was a professional and very customer service oriented .
Tonietta Starks Hamilton-Appo | Expérience généraleI've been using U-Haul for a while now from various states/cities. I've always had good customer experience and service from the staff and I will use U-Haul again if I had to. They have accommodated me well. My items was secured and just like I left them. I love that it's one level and you don't have to use stairs or an elevator.
CASSANDRA MYRICK | Expérience généraleThe facility was clean and everyone was very helpful.
Seanoa Lavatai | Expérience généraleI pulled up next to my drive up unit to unload my car. To my horror, there were a bunch of long (more than 3 inches) nails on the ground next to the storage unit where I had pulled up. I have been trying to reach someone at the office to let them know for the past two days and each time I call, I am unable to reach anyone. This is a dangerous situation and I can't even reach anyone to ask them to remedy it.
Nor Chiao | Premières impressionsAmazing place to store and communicate with associates
gumecinda tapia | Expérience généraleWould have been better if , they would have given me enough notice, regarding my truck rental. I had to go cross town to pick up a truck, after I made a reservation a month ago. My storage was Lavern but had to and pick a truck on baseline. Make to baseline and they did not have my truck size and I had to take a smaller truck, which didn't fit all of my stuff… I lost a lot of my personal items on my way to Spokane. I will not use uhaul again.
Amanda Pir | Expérience généraleAwesome location. Next time I need to get another unit I will drive an hour out of the way to reserve here over other locations
Harlin Camarena | Expérience généraleN.D.
robert farris | Premières impressionsManny and his new front desk support are very professional efficient. Refreshing!! Far better experience than U Haul in Murrieta, CA Jefferson Ave Location. Outside of Terri providing world class service not a place I would recommend to anyone. Everyone is in charge but leadership. People price customers from emotions. One person said free, another person quoted a flat rate and the Storage Manager labor cost dumping fee etc.... I've called U Haul customer service line to registered concerns she recorded but no response yet from anyone. When I called the Call center per protocol emails go to General Manager of the store first, as I requested a District Manager elevation and was denied.
Sherrick Davis | Premières impressionsSuch a nice clean well organized establishment Thank You
Michelle Thomson | Premières impressionsU-haul is the best place to store your furniture whatever you need to store.
Andre Watson | Premières impressionsWhat question number one the storage was Secure but it wasn't well lit. Overall in my almost 7 years of renting this storage I never had any problems. Thank you very much
Susie Varela | Expérience généraleRented unit for approx 10 yrs. Excellent experience & customer service is phenominal. Would of continued renting at Laveen location but needed larger & air controlled unit, none were available. That's the only disappointed I encountered. Thank you!!
Desiree Figeroa Aponte | Expérience généraleYour general manager Manny Garcia wasn't very helpful and very rude obnoxious and very combative for no reason your last manager George he's a very nice guy very helpful I wish she was back I will refer friends then
denis boyd | Expérience généraleI've been with U-Haul since 2014 between 3 to 4 different ones but I could no longer afford the rates that you guys keep jacking up every so many months; which therefore forced me to move out of the storage unit. You're pricing is extremely high in my opinion. I've been at this specific location since 2017 and I seen a lot of changes during that time. Everything was great when Lynn and her husband were the General manager's but they moved on and now run the Ahwatukee facility. Since they left their has been a number of different manager's but the facility was never the same . The grounds were not kept up to par along with the restrooms. Their use to be carts for everyone to use but now their is only 3 carts total left and the carts are left in only the first building which was so inconvenient. I would give a 5 star rating but since Lyn and her husband left I could honestly only give maybe a 2 star rating. Also what was really inconvenient was the fact that I paid for 24-hour access and did not have its a majority part of the time because no signs were displayed boldly to be seen for U-Haul returnees to not Park in the entrance.. this last month I had taken off the 24-hour access to start the following month but was charged to full amount but tonight access the full month until the last 3 days that I was there. Very very disappointing.
Tricia Monson | Expérience généraleI noticed a couple of dead roaches in the unit. I am wondering if you have a bug problem? And should I be concerned when I remove my things.
Seanoa Lavatai | Online Move InVery much Pleased!
londell wiggins | Expérience généraleI'm very pleased with the facility and the staff. My brief stay was worry free.
Loren Ray | Expérience généraleI need to move or store I always go to U-Haul next door.
Robin Davis | Online Move InVery friendly
Irene Casper | Expérience généraleThe rate continued to rise by the time I closed up my storage the price was $133, from $103 over a three year span.
Mary McCrea | Expérience généraleI'm very happy and grateful for the U-Haul 30 day promotional service and the great customer service experience with staff. Thank you U-Haul
Derrick Smith | Premières impressionsAltino stepped it up for us; our truck was it yet returned from previous customer & Altino stepped up made sure we had a truck! Thank you…Altino
CYNTHIA GOMEZ | Premières impressionsVery good customer service. 10
Irene Casper | Premières impressionsThey dont answer calls, sound like they dont really care, were unable to make my needs a priority over theirs when it came to providing me with a receipt for my transactions. Didnt care they had the wrong contact information for me, they were sending information to my ex wife smh.
JUSTIN ARELLANES | Premières impressionsIn the 3 years I stored my belongings at your facility my rate went up every year. When I asked why they said it was inflation. It's, not inflation its price gouging. I went to your competitor and have a unit twice the size for the same price. That's my only complaint. Thx.
Anthony Guarisco | Expérience généraleHallways were extremely dirty. Saw trash that was there for 2 months without it being cleaned. The road in the storage unit was filled with trash next to the storage doors. Storage facility needs to be cleaned!
Pablo Herrera Martinez | Expérience généraleWe have used this Uhaul for years. Some of the staff were great. And some staff were horrible.
Mary Eggleston | Expérience généraleWell take care of facility
James McCabe | Expérience généraleI messed up. I nee a storage unit that is wider than higher. I thought that this unit was way too small and I let the movers try to pack it anyway because I was in a time crunch. I cannot register any complaints except for that small unit. It appears to be 3+ feet wide as opposed to 5 feet.
Tonietta Starks Hamilton-Appo | Premières impressionsMichael is & was very Rude❗️❗️❗️
Tish Washington | Expérience généraleThe office employees are efficient and nice
Amber Kelly | Online Move InMy only complaint is my storage unit fill up with dirt. It is not sealed well at all. Everything was filthy Great staff and always helpful
Christine Bickel | Expérience généraleIf my acct didn't get behind on payment I would still be using ur service
tracy todd | Expérience généraleThe young man that worked the front counter was exceptional for only having a few months experience. He was friendly, knowledgeable and when out of his way to make sure I had a pleasant experience. Refreshing to see as this is not always the case today.
James Bruno | Premières impressionsReserved online when I showed up they said they didnt have that size available. when I asked why they would give me a confirmation number for the size I wanted all he could say was , I dont know. We traveled over 4 hrs to drop items off. Horrible. They didnt even give me lock at first I had to call them at the office and my husband had to drive all the way to the front pick it up. They could have easily used their little golf cart they used to take us to another spot which he drove super fast while my son and I were in the back. Kinda of scary but at this point we just needed a storage unit. A rodent bait box was even in there. Rodents....augh..what a scary thought. I really dont need rodents nibbling or ruining and of my items. Hoping for the best here.
Rosemary Lopez | Premières impressionsLast owner , was a disgrace to the business and manikins. The new owner , mr. Tree is excellent. He is helpful, and so nice. Liked working with him. Will go back and definitely will, recommend to anyone. Family and friends.
Denise Fahey | Expérience généraleThe associate was friendly professional and helpful. I'm glad I made the switch from destination rv go here . Merci!
Bryan Jones | Premières impressionsDasia was very helpful, Great customer service.
Cecilia German | Expérience généraleLocation was conveniently located, staff was friendly and helpful . Good over all experience with this location. I've rented trucks, trailers and storage spaces it all went well. Much appreciated
Paul Henson | Expérience généraleThe guys were so polite and helpful. Renting is a breeze. Excellent employees
Christine Bickel | Premières impressionsI would like to that the young Gentleman name Michael for all his know how ,,And the very kindness that he gives to customers
Mabel Shivers | Premières impressionsPrice keep going up. For a small storage
Tammy Warren | Expérience généraleMerci
Janice Shivers | Expérience généraleThank you nice storage i appreciate your business
Janice Shivers | Expérience généraleEverything went well at storage. All employees were very efficient.
Kelly Thrower | Expérience généraleThe general manager kept Persisting that there was no storage units left when I paid for a reservation a day beforehand I have the storage room number and he kept telling me that he had no more units. I paid for 3 smalls boxes and tap and a lock I didn't receive any of those or got reimbursed and I was given a drunk with a quarter of a tank of gas and I had to fill it up. I'm not angry or mad these are just my comments I don't have any interest in pursuing this
John Pritchard | Premières impressionsWe would definitely use you again thank you for your service
Linda Garcia | Premières impressionsKEEP UP THE GREAT WORK THANK YOU
ebone parks | Expérience généraleStore change management the lady that was there in the past always rude. Glad you changed that And your prices are to high from small unit. Prices gouging.
malissa laster | Expérience généraleClean well maintained too expensive coast is over the top no justifications for these hikes sad
JERRY JOHNSON | Expérience généraleFast, easy, and convenient .
KRISTIE BOTKIN | Premières impressionsFueron muy amables y me atendieron bien
Lucia Gonzalez | Premières impressionsNo comments, my experience it was fantastic, thank you.
Elda Malone | Expérience généraleI will refer Family and Friends... Nice customer service..
Crystal Ayers | Expérience généraleThe only negative to my storage experience was the fact that my catalytic converters were stolen from my vehicle on your property. Other than that was wonderful.
JAY DUIMSTRA | Expérience généraleWhen ordering online I was advised I would receive a free lock. I wasn't provided a free lock which did not sit to well with me I would still like my free lock that's what promoted me to move forward with choosing U-Haul
DaQuan Thomas | Online Move InExcellent customer service
Stanley Norice | Premières impressionsI put four stars, only because I was given a smaller storage then what I asked for, so I had to pay for two storages because they didn't have the size I asked for. for a mistake I had nothing to do with I should have been accommodated until there was one available . Not cool!!!
Debra Davis | Expérience généraleI have always used the Uhaul services in Laveen on 44th avenue on west baseline for years. I love it, the starr, and the service's" I wouldn't go to any other place. I know there are new managers now, if they are anything like the prior managers, that Uhaul in Laveen will continue to be Awesome.
Ophelia Armstrong | Expérience généraleMyself, my husband David & my son Jason who actually used our enclosed unit mostly, have nothing but Very High remarks & Highly recommend this facility for ALL of their storage units (Enclosed & open drive up parking units) & their Highly professional staff assistance. Thank you for everything.
Cathy Trathen | Expérience généraleThe best storage ever!!!!!
OMORRIO FRANKLIN | Expérience généraleI was very disappointed when my mattress got water damaged and uhaul couldn't do anything to assist me,I rented on the air conditioning control on the inside thinking all was ok but since I didn't add insurance I was not compensated,very upset about this.
SHIRLENA WHEELER | Expérience généraleVery satisfied. The storage rooms are very clean.
Gloria Grant | Premières impressionsVery friendly and helpful.
ERIC MOORE | Premières impressionsStaff is always friendly at the Laveen location. Lynne is amazing and always available to assist
Leah Hendrix | Premières impressionsEveryone was very pleasant. My experience was a good one and I would highly recommend this U-Haul facility for storage⭐⭐⭐⭐⭐
Lori Ginnis | Expérience généraleLYNN is the GREATEST OF ALL TIME. HER UNDERSTANDING AND KINDNESS WILL NEVER BE FORGOTTEN...
TASHA WILLIAMS | Expérience généraleThe one reason why I think I wouldn't recommend is bc it seemed like they always raised the price on us. I feel like if you are loyal to a business as long as we were to UHAUL you shouldn't keep getting your rent raised. I've used a company years back and never got my storage raised.
JEFFERY GUERRERO JR | Expérience généraleGreat place. Easy to access with pin and card. Open late even without 24 hour access. Great folks in the office.
Filemon Rios | Expérience généraleAwesome fast and friendly customer service. From the management on down they were accommodating and super efficient. LOVED LOVED LOVED MY EXPERIENCE
Charita Henderson | Premières impressionsThe facility managers are nice people.
darrell reagan | Premières impressionsThe space I rented was really great, secure and well lit. The staff there were nothing short of awesome. I would highly recommend!
jeff kolnicki | Expérience généraleNeed to open earlier on Sunday. Need a better backup system if the main one goes down
Willie Craig | Expérience généraleThank you for the use of your storage facility-
ONICCA LANE | Expérience générale5star all the way
GEORGE VANLEEUWEN | Expérience généraleNo telephone access
Gary Rowley | Expérience généraleGreat experience.
SHRANDA LYN Lopez | Expérience généraleThe staff is very friendly and helpful!! Thank you Lynn and Jerry
Simon Romero | Expérience généraleI always go to the u haul on 44th southern they are the best
LILLIAN ANN REDMON | Expérience généraleManagement is excellent at this location. Thanks!
chris johnson | Expérience généraleI trust an employees very friendly had a good experience.. thank you for your 3 yr service
Yvonne Moreno | Expérience généraleNice people they took care of me very well thank you
Marcus Franklin | Premières impressionsMerci
Daphne Reed | Expérience généraleI always recommend my family members to this U-Haul. I value their customer services, prices and clean facility.
martina aristy | Expérience généraleThank You Keep The Great Work.
tondra doss | Expérience généraleStaff is friendly and helpful clean facility i would recommend to family and friends.
Davina Torres | Expérience généraleI have had a wonderful experience with this location. I needed a larger unit and let them know if a larger unit came available please let me know. They called quickly and I was mover in less than two hours the new unit was adjacent to my old unit and the move was easy and quick.
James Vargas | Premières impressionsStaff at my location was always friendly and helpful.
Dulce Corrales | Expérience généraleNo issues or problems with renting the storage. Everything went good for me.The people their were friendly and i had a great experience with the uhaul storage rental. Satisfied customer.
Guadalupe Tamayo | Expérience généraleI honestly would have never left but we needed a bigger size storage and unfortunately for us you didn't have any available. You are all great and very friendly keep up the great customer service.
sarah ruiz | Expérience généraleGreat experience. Very nice facility managers and staff.
darrell reagan | Expérience généraleI wish I could really afford this service but I appreciate the help you have been in the past
Larraine Tryon | Online Move InI really want to make this storage my storage because it is close to my house, and the people are good
JOYCE MENDIN | Premières impressionsVery clean Very friendly & professional
Maria Duarte | Premières impressionsYou guys are awesome and wonderful people!
Mallory Grice | Premières impressionsThe staff is very nice and are willing to help you
reuben garcia | Expérience généraleThe owner was very generous lady. She is nice
Guadalupe Tamayo | Premières impressionsThe management team has an outstanding service they provide with good courteous and effective relationship with each customer. They provided efficient and thorough communication while being of service to the public.
Barbara Calvin | Premières impressionsI really liked the courtesy calls when I would sometimes forget my payment. They were very respectful
moses white | Expérience généraleThank you for your services. Also for working with me during the times of crisis on my end. And with the current pandemic on going. I definitely will recommend this service to anyone. Thank you Uhaul Storage in Laveen.
deana golding | Expérience généraleI Love this Location and the Managers been with them all most 4 years
mamie fortineaux | Expérience généraleThe owner,s were extremely courteous
Derrick Chestnut | Expérience généraleEvery time I was there no matter who helped me they were kind and friendly I mean I didn’t go all the time but even when I would call to pay on my storage I would still receive The same service kind friendly and very helpful
jessica slade | Expérience généraleI would have given U-Haul an excellent rating if my rental rate would have been pro-rated on my storage unit. Thanks
patricia jones-graves | Expérience généraleI did not like the app to make payments. There was always an "error".
Nubia Estrada | Expérience généraleIn and out service 👍
Emmanuel Ramirez | Premières impressionsVery helpful and friendly staff
Paul Rivas | Expérience généraleThey were always accommodating, helpful and super nice. Excellent service!
Manuel Topete | Expérience généraleExcellent service à la clientèle
TREMAINE FUTRELL | Expérience généraleThank you for your Service..
sherleen joe | Expérience généraleNO PROBLEMS EVERYTHING WENT SMOOTH
billy greenlee | Expérience généraleThe facility was clean and well maintained. I felt safe when I went during the day and at night. The staff was very very kind and friendly. Lynn was very accommodating and kind.
karyne mitchell | Expérience généraleJerry and Lynn were always helpful, informative, friendly. They always answered all our questions regarding the storage unit, U-Box, rental of U-Haul equipment in general.
danielle lloyd | Expérience généraleFirst was amazed at the prices, Then the friendliness of Angela and Johnathon, beautiful, very friendly. Received a small history lesson on U Haul by Angela.
Janet Pete | Premières impressionsThe storage unit worked for me, and the rental trucks were available when I needed them. I'll be back for trucks in the future. Merci
Leslie Liggins | Expérience généraleAwesome customer service!!!!!
maurisha hart | Expérience généraleThe guy that worked with me was rude. I was not told about the miles my card what's just charged.
Lashoi Jones | Premières impressionsGood overall experience. Only suggestion is more lighting.
sonia Cordero | Expérience généraleExpensive
adam carter | Expérience généraleGreat customer service and the storage size was just right..
karyne mitchell | Premières impressionsEverything was great. Everyone was very nice and helpful.
mary stephens | Expérience généraleAll great!
CHASE BRENDLE | Expérience généraleNice staff and very accomdating
raul daniels | Premières impressionsGreat job
sharon sims | Expérience généraleFor the past 2 years the staff was very friendly and helpful with our storage! We were relocated out of town to Reno and now that we have returned they made us feel welcomed back and our things safe
Rosa and Augustin Gonzalez | Expérience généraleThank you for your good Service
CORNET AUSTIN | Expérience généraleNa
wanda smith | Expérience généraleExcellent service à la clientèle. The facilities are really clean here.
Nathaniel Fernandez | Premières impressionsGood jobs
S B JAMES | Expérience généraleOne of the reasons why we closed our unit is because the monthly rate kept increasing. I moved my stuff to a place where the rates will never increase and of course are considerably lower then UHaul
JAMES JOHNSON | Expérience généraleIt was fine but the prices went up every year
CHAD FULTON | Expérience généraleVery friendly and helpful owners and staff would recommended them to family and friends.
tammy labombard | Premières impressionsAWESOME
Troy Coke | Premières impressionsDown to earth and friendly!
Veon and Esther Hughes | Expérience généraleJerry and Lynn were Awesome and Amazing! Any problems that I may have had; they both addressed effectively! Thank you both so much for Everything! Blessings, Mari Gonzalez Mari Gonzalez
Mari Gonzalez | Expérience généraleThe whole experience was wonderful. Easy set up and when we were ready to move out easy to leave. Merci
Armondo Williams | Expérience généraleN.D.
Lisa dorough | Expérience généraleEveryone I had the pleasure of dealing with were very professional and courteous. They were always available to help!! Whenever a need arises I will be sure to visit the Laveen store.
Charles Robbins | Expérience généraleYes Lynn is amazing
veronica bonita | Expérience généraleThis facility is consistent and efficient, and after using them now 3x's for extended periods, I will continue to use them should the need arise, even if it's out of my way.
Ingrid Bohannon | Expérience généraleStaff very helpful.
Debra Lemle | Expérience généraleOverall good customer service experience.
JACQUELINE VALENZUELA | Expérience généraleAlways professional and friendly !!!! Always have the right answers and were easy to communicate with. They know what they are doing and do it well !!! I go out of my way to recommend them whenever I
Steve James | Premières impressionsI have rented storage space from this location for several years. It's a great facility and the personnel are fantastic! Would definitely use them again for needs in the South Phoenix area.
ERIK TEST | Expérience généraleWe appreciated the use of a clean, lighted area that was secure.. we also liked that it was easy to access and when we were ready to take our items out that was easy too.. thanks to all the staff..
Barb Moskal | Expérience généraleThank you kindly
michelle canton | Expérience généraleJerry and his wife were awesome and helpful people.
Rick Rogers | Expérience généraleExcellent customer service. From the initial call to me to the truck drop off. I also appreciated to find my storage so clean. I'm NOT a 1st time storage renter. So I know what is to be expected.
Larry Lee | Premières impressionsMany years of great service and easy access. Jerry and Lynn were very nice and helpful.
JASON REICHENBACH | Expérience généraleNeed security at night
Timothy Morgan | Expérience généraleVery friendly and extremely helpful!
Jenna Navarro | Premières impressionsLynn and Jerry are AMAZING!! The help with any issues that may come up and work with you through it all. The property is always clean and well taken care of.
CHRISTOPHER FISH | Expérience généraleSuper, super nice (and good) people. Staff was very professional and courteous. The facility is very clean, and accessible. Je la recommande fortement.
darrell reagan | Premières impressionsVery friendly and accommodating staff! I've rented from them twice and would do it again in a heartbeat!
Pamela Powell | Expérience généraleYou guys are doing an exelente job Thank you
raul delamora | Expérience généraleThank u
patricia villela | Premières impressionsI rented a storage from them 2 years ago, it was such great service that , when i return to arizona i went back to them I love it there, i could have gone to any of hundreds of other storage
Denise Fahey | Premières impressionsGreat service. Friendly, courteous, and helpful.
vernell ball | Expérience généraleThey wanted to charge me a 3 month fee for a storage that i had already left empty and that i was not using, i called multiple times to see what was the prob yet they still wanted me to pay for no rsn
hugo gonzalez | Expérience généraleI made my comment in the questions above
robert brown | Expérience généraleMerci
daniel casados | Premières impressionsGreat and friendly knowledgeable staff!!
marvina thomas | Expérience généraleJerry was very helpful; answered all our questions and was patient while I called our emergency contact for information. Easy check in; storage unit very clean!
danielle lloyd | Premières impressionsJerry and Lynne were great. Always ready to help and handle problems that could happen.
RANDY STROBEL | Expérience généraleThe team was real nice and I got the first month free for storage
Terra Bailey | Premières impressionsGreat little storage place.
GINA COPPOLA | Expérience généraleThey were very helpful and made the process fast and simple
Jason Plein | Premières impressionsI didn't visit much in the 3 years I rented a unit. I was happy with the experience because they made it easy to get in. I was mourning the loss of my mom and they were really understanding.
JANICE MCALISTER | Expérience généraleHe was informative patient and nice Great Customer Service
Cristal robles | Premières impressionsMoving can be a stressful event. Jerrys staff was exceptionally accommodating to my availability and needs. I highly recommend them for your future storage/moving needs. Merci.
Veronica Mendoza | Premières impressionsAll employees there always willing to help.
Juan Astorga | Expérience généraleLynn and her husband are outstanding and they represent the company well
Pernell Patterson | Expérience généraleExcellent
irving lopez | Expérience généraleVery friendly and easy to get along with and very helpful specially at a last notice change on storage units.
reuben garcia | Premières impressionsThe lady at the counter was helpful the storage contained my aunts property who had passed away
betty stevesons | Expérience généraleSatisfied with the unit and customer service.
GWENDOLYN MCKENZIE | Expérience généraleThanks to Eileen.
LADY PROVENCAL | Expérience généraleGreat service!
RUSTY DUNGAN | Expérience généraleDon't like that the monthly rent is not prorated if you exit the rental early
John Walter | Expérience généraleJerry and the staff was great. They made my moving experience pleasant.
Mischa Scott | Expérience généraleStaff at t his location is awesome.
stacey pablos | Expérience généraleExcellent service!
Roxanne Albright | Expérience généraleGreat people to work with. Very pleasant
Henry Vernwald | Expérience généraleI love this Uhaul facility . For the last 6 years this is the only location I would even consider renting from. Whenever I rented a truck, dolly or my storage unit, I was always greeted warmly.
Lanette Flint | Expérience générale👍👍👍
Bryant Ball | RéservationLynn is definitely patient and understanding. Thanks for working with us !
ALYCIA CHAMBERS | Expérience généraleExcellent service à la clientèle
HENREY HANSEN | RéservationVery good good customer service, very helpful.
Juan Astorga | RéservationEverything was fine. Except the fact that the rooms have a opening on the walls . My stuff was all dusty. In that case I leave it outside my sisterhome. Very BAD DESIGN. NOT HAPPY BECAUSE OF THAT.
angelica ortiz | Expérience généraleAwesome people!
KARINA JASSO | Expérience généraleThanks Lynn & Jerry for your help and time. Appreciate it much. Blessings to you Take care
SIERRA MEADOR | Expérience généraleprices are a little high for long term storage.
judd mcdonald | Expérience généraleTruck and storage unit AND customer service were all that we could ask for and more! I would definitely recommend this location.
kym boukas | Expérience généraleMy family and I had our units for several years and our stuff was always untouched, staff was always helpfull all the time.
LYDIA MONTANO | Expérience généralePratique
brandon gilliard | Expérience généraleExcellent
darrell may | Expérience généraleYour staff was very help full
Raymond Torres | Expérience généraleThe fact that you have a dump station puts your facility above the rest.
Marta gutierrez | Expérience généraleGreat facility and friendly staff!!!
Michaela Kelly | Expérience généraleover charged for a dolly, no lock on the bed of the truck, and it was dirty in the bed of the truck and guy tried to lie about it.
Ashley Davis | Expérience généraleThe earlier closing time on Sunday was a bit of an inconvenience but they were Always very helpful and courteous ..
sheri tompkins | Expérience généraleStaff was very professional, friendly, and performed there tasks in an expeditious manner. I'd gladly use this facility again.
Darrell Wallace | Expérience généraleStaff is friendly and helpful
DANIEL PETTY | Expérience généraleGreat people n place! All went well during a very rough time in r lives. Thnx 4 all ur help n if I ever need u again I will use u again n recommend u!!
Yolanda Marquez | Expérience généraleI was told my monthly rate could be prorated if i pulled my RV out in the middle of the month. When i went to remove it the office told me they did not prorate. Not happy about this,
DAVID LEE | Expérience généraleU guys have great service
JAMIE RAMIREZ | Expérience générale.
April Ortega | Expérience généraleN.D.
Carrie Davidson | Expérience généraleI always felt safe, even at nighttime in my year of renting space. I knew my things were secured when I'd leave. And they have a great staff with AMAZING CUSTOMER SERVICE! Thank you so very much.
natalie Graham | Expérience généraleAmazing experience from beginning to end!
michala cross | Expérience généraleThe whole moving experience was as convenient as it was because of Uhaul!!
Douglas Basye | Expérience généraleVery Very Very Pleased with the service I received.
Sheena Gittens | Expérience généralegood condition and a fare price.
ALFRED MERWALD | Expérience généraleMerci
SIBLE BAILEY | Expérience généraleI would recommend to anyone! Thank you!
MARTIN MCDONALD | Expérience générale