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EDDIE MITCHELL | Premières impressionsCustomer Reviews for U-Haul Moving & Storage of Oak Hill
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great customer service and communication!
nathaniel baileyMS WINTER, and all the staff werw all very knowledgeable, helpful, as well as friendly Really a super godd group. THANK to each of you for all of tou HELP, I'm SUPER GRATEFUL!!!!
VANESSA MILLENDERI'm very thankful using U-Haul your facility. Thank you very much.
MELMA PROPER | Expérience généraleExcellent service and high product reliability
Russell EalyWinter was awesome! Friendly and a great help. She really brightened my day and got me all squared away
Hope HaleJust when pick up put trucks in a lighted area.
Shynetter HuntPrice kept increasing despite no one living on premises any longer. There has been no consolation given to long-term customer, and customer service couldn't have screwed up my truck rental any more.
JONATHAN POWELL | Expérience généraleThe first U-Haul call center rep used my wrong phone number and didn't put my reservation in correctly. The second U-Haul call center rep said they fixed it and I'd have a 20' truck waiting for me, but also didn't do the reservation correctly. There was no 20' truck, only a 26' truck and none of the truck reservations showed on the app or website.
JONATHAN powellThe only thing was that there was not a lock inside the unit as stated but no worries I brought my own just in case I needed it and I was glad I did.
Beverly Howard | Online Move InMrs Winter was a great help and very professional!
Ira Stafford | Premières impressionsExcellent service à la clientèle
Ronald Thomas | Premières impressionsThe truck was old and had a lot of problems when i rented the truck the gas was supposed to be on 1/4 it was lessser then that I took a picture so I still put gas in it just to try to go pick up my furniture I couldn’t pick up it because the truck acted like it was about to cut off and the truck was making alot of noises and wouldn’t couldn’t go over a certain miles so I tryed calling uhaul many of times I couldn’t get anyone to answer so I brought the truck back and they wasn’t any help no concern nothing when I told her she even stated she didn’t know customer service number !!!!!!!! She didn’t try to accommodate us on nothing she didn’t CARE!!!!!!!!!!
Joyce SimmonsThe staff was totally awesome!!!
Andrew WitcherKeep Giving Great Customer Service
Fannie TensleySafest place to store your personal belongings. A long 7 years thanks.
SHAWNTA FLORES | Expérience généraleExcellent customer service!
Gwendolyn OyewoleEstá bien
emmanuel reyesThe biggest issue we had was the U-Haul app when trying to pick up the van after hours. It's really not very user friendly and doesn't actually work (couldn't pick up my location, the camera wouldn't take a picture, etc.). I was on the phone with your help desk (the lady there - I wish I had her name - was great!) and we had to go into your website on my phone browser to get it to work. That took quite a long time and we wasted probably at least 45 minutes and maybe an hour with that. We also had problems opening the lock where the keys were stored - obviously the locks are outside and the dials "sticky" with their exposure to weather so we had trouble getting it open - we could have also used maybe a small sign indicating that we really needed to press very hard on the latch to get the lock to open, but that's more a user error than a problem with the lock. Maybe a little WD-40 on the dials to loosen them up so they will rotate and line up more easily. The return during office hours was much easier and the person checking us in was very friendly.
Eugene SirbaughPlease train your staff on the use of online check in. I was delayed 50 minutes as I was told I can't use a debit card. My debit card is a Visa and when it isn't used as a debit in other businesses it is run as a credit card. I don't carry any other card on me. The clerk asked a customer to help me check in because she said she is not familiar with online services. Secondarily, the WiFi at the facility was not working in the evening so I could not properly turn in my truck.
Melissa TingsombutyoutIm pleases with your service it was very convenient
dorian traverso | Premières impressionsThank you very much
Edward WellsGreat customer service. Very friendly staff.
Gean AndersonMs. Jessica was Amazing. Very Professional.
Cecelia Gaines | Expérience généraleI am very upset over the reservation being moved from one location to another. Then I am extremely upset over the way I was treated by the manager Cerra at 6100 Blanding Blvd. I will never be back to that location.
Kurt OsterEverything was perfect
Glenn DixonKyle was extremely helpful to me and I appreciate her kindness. Great customer service is rare these days, so it's a pleasant surprise when you get someone that's not only polite but knows what they're doing and is happy to help. The management was also great. I would recommend this location to anyone who may need this service.
Sonya Lewis | Expérience généraleI definitely want to use this location again.
Edwinna HarrisWinter, the front desk person was so friendly. Much better than the people @ Blanding Blvd.in Jacksonville Florida. Nice to work with friendly people for a change.
Guy CarpenterWell done and organized for an efficient rental.
John KlechaNo comments
Eugenio SantanaThe only complaint I have is they have no dolly's. But the process was pleasant and smooth.
Deshi BanksNot a thing the customer service was awesome
Paula DanielsKeep up the good work
Yorlanda BoyntonSuper expensive compared to other uhaul locations which I don’t understand I’m unhappy
Nicole WinnikJessica and Winter are always great! This location is really great. Always easy and great customer service.
Mary GoldThe worse ever not to mention racist ,liars,,and crooks ...stole my money and i would never recommend
Willie Williams Jrs | Expérience généraleHoes of operation could be longer. And information could be made cleared upon inquiry.
DRungo Rumph | Expérience généraleThe U-Haul associate was very helpful and efficient. She also was extremely polite and professional. Will definitely rent a truck from this location in the future.
Alexandria JohnsonThey were very accommodating. Friendly staff. Drop off was made very easy.
Tina RushEasy, convenient, friendly, and good value for your money.
DAVID AUSTINno issues
corinne hinojosa | Expérience généraleThank you very much
Ulysses salett | Expérience généraleI loved it there. I was so grateful to have them. This place IS one of a combination. I can't imagine what I see. If I cried, needed help they helped me a lot , then they did it for me. I was appreciated by them. I gave them 10+ stars. Also, I informed them I moved out, they were friendly and will be missed. They are happy still!
Elizabeth Taylor | Expérience généraleEveryone was great from the Cincinnati store representatives to the Florida representatives. I would recommend Uhaul. From packing to moving, car towing equipment, storage and unpacking. The prices were very affordable! You won't be disappointed!
Sonya Lewis | Premières impressionsLocation was great. Corporate reservation made the reservation at the wrong location but this location corrected corporate's error. Can't Corporate see that I've used this location before?
JASON ELSEJessica and Her Entire Crew ARE SUPER AMAZING!!! IF I EVER NEED A CLIMATE CONTROLLED STORAGE AGAIN I WILL SURE TO UTILIZE THIS SAME ESTABLISHMENT! KEEP UP THE GREAT WORK! The gentleman who Closed me out was so understanding and so HELPFUL TO ME AND MY MOM. GOD BLESS YOU ALL U-HAUL. Keep the STELLAR WORK.
Arturo Reyes | Expérience généraleHad a good experience. Customer service representative was very pleasant to deal with.
Victor WilhelmExtremely helpful and professional. Keep up the good work!
michael langtryThis storage unit was clean, held no odors and most importantly had no sign of rodents. I had zero issues and will recommend and rent again. The only two things that I noticed, but didn't have a problem with(but others might) is a unit where someone was living in with the unit door about 2 feet from the ground and a black truck parked about a foot away from the door blocking or hiding there presence. Lastly I noticed cars waiting for the gate to open to come in and to get out after hours. This can only mean one thing. Again it didn't bother me but I'd want to know if I owned the property. Merci
felix garcia | Expérience généraleI secured a storage unit and it was actually a covered parking spot. The agent on site was so helpful by transferring the money over to a climate controlled storage unit. It took less than five minutes. She was pleasant and helped me to be at ease. During the move in; I had to use the restroom and it was so inconvenient to try to move the truck or even walk. One of your agents was riding by on a golf cart and I asked her if she would ride me up to the restroom. She was so humble and polite and offered to wait on me. I told her it wouldn't be a problem walking back. There is a special something about the property that I have my storage unit at. All the staff there is such a blessing. My family and I had been evicted. You guys eased the stress and truly made me feel like I was amongst family. So thank you and thank you.
Kristina Holt | Online Move InThe employees were very courteous and very helpful I will refer you all to my friends and family
Veronica Horne | Expérience généraleI was always able to get to my storage area with ease,staff was present an readily available during the day.
Tawana Brown | Expérience généraleI have no issue with you uhaul but just one staff member Jessica very rude at certain time no, no understanding, so far she is the only one
cornelia brannon | Premières impressionsFor what it is it was ok.if you have extra money to waste . don't be late with your payments or they will kill you with fees. It was well lit and the lady in the office was friendly and helpful.
Shanna Minor | Expérience généraleThe ladies was very happen would recommend that store that other people cuz of the good customer service
Florence Bostic | Premières impressionsRien
dale turnerAnd it was very nice. Everybody was very helpful and pleasant.
Jimmy Childs | Premières impressionsWell-run location with very helpful staff.
Mark MillerEveryone was great and helpful,even when I be late on my payment everyone was great with helping me keep my storage...thanks U-Haul your the best
AMEKIA STEVENSON | Expérience généraleNice lady named Winter helped me. She is a very helpful and considerate person. If I had a business I would hire her as fast as I could. I was having issues with selling my house and buying my condo and Winter was a real positive. She made the experience as good as it could be.
william gullettThe over all experience was awesome. I wish the hours for gate access was longer for time when I need to get things late at night.
ALBERT WILSON | Expérience généraleI couldn’t get in contact with anyone to pay my bill so my things were sold
Sideera Basker | Expérience généraleCustomer service was excellent The truck was in excellent condition,clean and drove well. I cannot recommend any changes.
DAVID LLOYDThe Manager was very knowledgeable an customer friendly,he got me in and out in no time,although he forgot my free lock,I know it's no problem to revisit an grab one.
Tawana Brown | Premières impressionsMake sure the equipment is inside the trucks because I was still charged for something I didn’t receive
Amunni ReeseAl principio de los muchos años que tuve la unidad avían personal muy amable lamentablemente los últimos años los empleados no eran tan amables ni atentos, así que tomé la decisión de terminar el contrato además muy alto los precios para el servicio.
ANA AGOSTO | Expérience généraleU- haul needs more promotions
BRENDA COUNCIL | Online Move InService was fast vehicle was clean service personnel was very nice
Altamese FordThe service is good as it could be with one worker. You have to be a patient customer.
ALYSIA MCGRIFF | Premières impressionsIt was clean and people were nice
Tomothy BluntGreat experience.
sherry Gray | Premières impressionsAmazing job
LARRY GILMORE | Premières impressionsI was well pleased with the service received from every attendant I talked to at Uhaul face to face , via telephone. Professional and courteous. Very knowledgeable. Would highly recommend the Oak Hill location to family and friends. Thanks again. A very satisfied customer. Special thanks to Courtney; Heather and Ms. Carrie! Kudos : )j Ms. Janice Edwards
Janice Edwards | Expérience généraleNo me devolvieron el dinero de unas millas de más cuando rente un truck
ramiro maciel | Premières impressionsLocation somewhat challenging to access when approaching from the east. Personal very efficient and friendly.
Marshall HowellCustomer service was very good. Checking the vehicle back in was very good. The actual location is difficult to get to. Not ideal really. Selection of available vehicles was small. Physical location is not conducive for high traffic.
Dennis StricklandThe location needs another entrance.
Gerald GowansIt was a great experience quick efficient and the attendant was excellent, there's not to be said for Quality customer service
DERRICK DANTZLERThe lights in front of the unit go off and on.
FABIAN VELAZQUEZ UBINAS | Expérience généraleNormandy Village had more customer service skills and a employee who needs soap in their mouth as well as customer service skills and proper phone training, knowledge of not only chain of command but the business info. The Oak Hill store posted hrs of operation differs from the automated hours. However, the reps were friendly.
DRungo Rumph | Premières impressionsThe attendant at the location was very helpful and made this a pleasant experience
CONNIE BLAIRJessica and Edward are excellent Staff and committed to helping their costumers. Uhaul is very Fortunate to have them as staff. Highly Recommended.
Arturo Reyes | Premières impressionsBien
Duc ChauStaff was great
Timothy Adams | Expérience généraleExcellent service and place.
TUMAI HPAUWI | Expérience généraleMy truck was was broken into several times. I requested lights and cameras, but none were provided. I felt that the staff was concerned about the lose of property. It is my intent, not to do storage business there again.
Calvin Paige | Expérience généraleThe uhaul facility provided outstanding service and exceptional security. The staff very complimentary to my needs and services. I recommend this location to all family, friends, and veterans. Great place
Russell Ealy | Expérience généraleLocation is right by 295 highway and it was a little cluttered because the office location is small. But the associate was extremely helpful in locating my unit. I saw the cameras that keeps constant eyes on the area and that was nice. But the vehicle parked around for storage should have some pressure washing on them. I have not moved in yet because of storms currently, but will soon.
Vercountess Hendricks | Online Move InKeep up the good work
Willie ANDERSON | Expérience généraleThe staff is great !
MILAGROS ROSARIO | Premières impressionsKyle Butler was awesome in assisting me in finding suitable storage solutions after all online attempts failed. He listened to me and went above and beyond to fix the situation. My husband recently passed away and he was sensitive to that fact and how important it was for me to get settled. Thank you. Kindness goes a long way. Although I wasn't able to secure a spot at his location, he reserved me up the street and they were just as kind.
Linda Carson | Premières impressionsVery helpful
Christopher Cheshire | Premières impressionsOverpriced. I originally made a reservation online and when I got there they had given it away so I had to get a larger and more expensive unit. I had no choice but to take it as I was there with all of my things. Would not recommend this place.
Jessica Serra | Expérience généraleIn the business units across from building C they had several different people in an out constantly an everytime the door opened it reeked of Marijuana
ernest brancato | Expérience généraleThe u-haul center we used all the staff there are so helpful so friendly they just could be no no words to explain how wonderful they made this easy for us
ron meadows | Premières impressionsThe second floor isles was very hot not kept cool at all. Numerous items got mold on it and had to be thrown away. It wasn't that way when I moved in. The prices were very high for the amount of space I had. Found a much cheaper price at Life storage.
TAMRA STEINMETZ | Expérience généraleThey do not answer the phone but when I go by the office they're just sitting around. I understand not answering if you're busy. So, maybe Uhaul is directing customers to go online and they end up paying their staff to sit all day.
GRETA HOLLIE | Premières impressionsThe elevator was down for several weeks which made it extremely difficult to move all my properties
Letitia Nicolas | Expérience généraleIm in unit D 109. We was moving into the unit an found several house roaches un my unit.
OONA PERRY | Premières impressionsI already signed documents to auction my stuff last August 21 or 22, 2021.. I am satisfied with all the staff but can't continue for medical reason.. I appreciate your understanding.. Thank you..
shirly frank | Expérience généraleI had money problems but hope I can rent again in the future if I have to
Rayshawn James | Expérience généraleThe appearance from the street isn't inviting. There are only 4 or 5 parking spaces and if someone is getting propane then 2 of those are blocked. I rented my unit on the Uhaul app and it initially sent me to the incorrect address on 103rd st. They were very helpful, their facility clean and uncluttered. Had they had the size unit I needed I would have stayed there. They directed me to the to the correct address, I arrived and they were closed. One is open until 7:00 pm, one until 5:30 pm.
Harold Johnson | Premières impressionsI was charged a unauthorized cleaning fee without being notified. Although it was refunded after i contacted the office, I felt it was unprofessional. The representative stated that it was for a cleaning fee but the email stated that it was for rent, in which I had already moved out. Also, Uhaul reps are very hard to get on the phone.
Martina Robinson | Expérience généraleThe 2 Girls at the Front Desk were the BEST!!!! Service was phenomenal, was able to get me into a storage in a timely manner to accommodate my needs. Went above and beyond!!!!!! Awesome staff.
Theodore Wiley | Premières impressionsEverything about my experience with haul was positive. I stored my trailer for several months and any issue that came up the handle it pleasantly professionally quickly and it was like that with not just one but with every employee I came in contact with in the office and on the phone A+ 5 star service
GUSSIE ROBERTS | Expérience généraleThought I was renting a unit.
Teresa Lively-Hall | Online Move InI couldnt find space to park
Keith Smith | Online Move InSome of my things molded. I thought it was climate controlled. Hard to get them an the phone.
Linda Hunt | Expérience généraleThank you Kyle! You were great!
Destiny Bedar | Premières impressionsThe employees that I interacted with were very knowledgeable at their job, I was made to feel like I have always been there, very helpful. I recommend this U-Haul facility.
CHARLES BOSTIC | Expérience généraleno one would Answer the phone so I could make payments. Being a over road truck driver I could not take a chance loosing my stuff because no Customer service . If I could have made a payment by phone I would still be a customer
Kenneth Davis | Expérience généraleVery helpful, will use again
Junifer Jean-Joseph | Expérience généraleI was very pleased with the storage unit as well as the awesome customer service that the staff gave! Thank you all again!
kristina evans | Expérience généraleStaff very pleasant and the facility was near my home and the cost was reasonable for what I had.
Devonna Taylor | Expérience généraleI had a reservation but when I got there they had given my unit away. The woman working the desk informed me that her manager down the street was sending people to them and giving units that were already booked. She tried to find me another unit that matched the one I had reserved, however there weren't any available. Since I had to return my U-Haul to another location, I wound up having no choice but to take a larger unit that isn't climate controlled for more money (which they wouldn't price match when I asked). I will be looking for another storage facility IMMEDIATELY to move my items too.
Jessica Serra | Premières impressionsI chose the wrong size unit the staff was very helpful finding me another unit im very grateful for that
jeanette smith | Expérience généraleLove your beautiful 😻 staff’s that what you call team they all was Excellent that for the great 😊 service thanks a lot God Blessed 🥲 🙏
Olga Kirksey | Expérience généraleGreat place!!!!, staff very helpful
Janie solomon | Expérience généraleY'all need better access to after hours I couldn't get in my storage unit due to no access and it really wasn't that late in the night
Karianne Gosche | Premières impressionsThis is the 2nd review I've left. I wouldn't recommend this location at all. The first storage unit I was assigned to, someone's things were occupying the space. I was offered another unit but had to pay $5 more because it was a drive-up. Just ridiculous.
Tierra Stokes | Premières impressionsThanks so much
alma brown | Expérience généraleThe csr was helpful and knowledgeable about the products but the discount didn't go through. I want my discount on one of my storages.
Joy Key | Premières impressionsThe representative was informative and professional
Tanya Dyson | Premières impressionsIt seems like the elevator is getting old and in need of repair often! Not working two out of four times when I needed it! Very inconvenient for me because I come from out of town.
leslie bader | Expérience généraleEverybody was friendly and helpful. The storage unit was nice and clean. Thanks
Shonda Jackson | Expérience généraleNone overall great customer service
will Anderson | Premières impressionsI've been a U-Hall tenant for well over 12 years. Coming into Jacksonville six years ago, I found this facility in a very convenient place and with great owner/manager couple and best customer service in the world. I got to know them by name and they knew me by name. They related to you as family, not just as a customer and needy traveler. At ownership change, these new owners and management team have maintained the same congenial atmosphere of service. The facility is clean, all around. You can put a matrass "down on their premises and sleep safe and neat!" That's how neat and well organized they are here with everything....
Steve Ibeawuchi | Premières impressionsEverything was organized clean and professional.
Letitia Nicolas | Premières impressionsUnprofessional management. Had to call corporate a few times. There were some good people at one that worked there. Just a terrible experience. Had a unit there for almost 5 years.
Charo Jackson | Expérience généraleCheck in was smooth, quick and simple. Staff was informative and helpful.
Erick Young | Premières impressionsMy reservation was transferred to another location but was never told to me. When I went to the other location they had not idea who I was. Dropping it off was just as painful. Locations do not speak with each other nor do they communicate with the guest about anything to do with their reservation . This was such a pain I will NOT be using U-Haul for future moves. Please fix these problems !
Misty Ortloff | Expérience généraleExcited service well lit and clean with such professional and friendly staff
lalisa pugh | Expérience généraleThe only issue I had concerns with. As a customer I strive to make sure I leave the facility clean where another customer can walk in with ease. With that said we as clients need a place to discard paper trash that we decided we don't need anymore. Im not talking about furniture. Other than that I give the 103rd a A+
TERESA MOORE | Expérience généraleIt was a pleasure dealing with Edward and Monika. They went above and beyond were sure to make it the best experience we could have hoped for. We will definitely use this location for any of our future moving or storage needs.
STEVEN MCNEAL | Expérience généraleEduardo was so friendly and informative. He really went above and beyond to give us the best experience. Will definitely be using this location in the future!
STEVEN MCNEAL | Premières impressionsThe young woman in the office who helped me get the right size unit was very cheerful, nice and very helpful.
CHARLES BOSTIC | Premières impressionsU-Haul Moving & Storage Of Oak Hill has wonderful staff members and excellent customer service.
Delmar Esannason | Expérience généraleI like the employees that work there they very kind and nice
Charlton Walston | Expérience généraleMy car was broken in. The staff haven't seen anything on the video, as of yet. I am out of 700 to 800 of my own money. My honest opinion, it was a inside job.
zimbalists poole | Expérience généraleThe service I received in the last days was most of the interaction I had, and it was most pleasant thanks to a nice young lady who works the front desk. She's clearly a professional! Merci!
John Prince | Expérience généraleManager was very helpful and quick and efficient!
Kassy Brown | Premières impressionsExcellent service.
JEP ATAIZA | Expérience généraleI loved my experience each time with U-Haul. Always affordable, friendly and convenient. As customers we are subject to changes in our personal lives but U-Haul is always there to help transport us through our next few steps! ⭐⭐⭐⭐⭐
Curina Alarian | Expérience généraleMr & Mrs Pena made a stressful time more bearable. I especially appreciate the professional and kind demeanor of Mr. Pena at each interaction, albeit email, over the phone or in person. He always tried his best to explain and exceed our needs. Most of my interactions were handled by Mr. Pena, but both of them were truly helpful. When I initially rented, a mistake was made, but it was addressed satisfactorily. Thank you both for being so helpful and providing professional service! Ms. Johnson
Felicia johnson | Expérience généraleHusband and wife team do an awesome job! Excellent customer service skills and knowledge of their location!
Samuel Samford | Premières impressionsI've already recommended to other business associates we know of.
Shemiya Gee | Premières impressionsEdward and Monnikka are two team individuals who go FAR AND BEYOND for their clients.They know their product and can convenience a client the best way possible.I have my belongings in good hands including at U haul. I will always recommend Oak Hill to everyone.
Jose Liranzo | Premières impressionsMy furniture was stored for 7 years and it's just fine. I would recommend Uhaul to friends and family.
LATAE LINDSAY | Expérience généraleThe manager over this location is AMAZING!! I believe her name is Monica
Shontion Jones | Expérience généraleI was really disappointed that my storage rent kept going up! I think that is unfair to your customers especially when they have been loyal and nothing has changed about their unit!
Monifa Campbell | Expérience généraleMy overall experience was good. I have no complaints although I wasn't aware you had to pay for after hours access to the units. This should be addressed but was not a major issue. Just inconvenient.
Vincent Dudley | Expérience généraleAlan was very helpful and patience with helping me make a decision on a storage. He was also kind to me when I picked up the uhaul truck.
Tramika Monroe-Mosley | Premières impressionsAir controlled units are hot majority of the time
Devondra Beauford | Expérience généraleVery helpful and nice folks to work with.
Nancy Sutton | Expérience généraleThe only situation I had with the break-in on May/2019 management didn't take the correct action to secure the area to protect customer belongings. That side of the facility is not secured at night.
ORLANDO BARRIOS | Expérience généraleNice place
Marlon Gooch | Premières impressionsStorage needs were met and will use them again if ever needed
NICOLE JACKSON | Expérience généraleStaff was friendly and helpful
Chameka Jones | Expérience généraleGreat management team here. Always willing to go the extra mile to help and always greets customer courteously. Even helped me with another store rental when i was having trouble reaching them.
Susan Altman | Expérience généraleI will come back again if needed
Sharon Kiser | Expérience généraleI wouldn’t recommend UHaul for the fact that your prices are higher than most and your climate control is way to hot while moving out I got over heated had a heat stroke had to wait 4 days to return
ROBIN MARTIN | Expérience généraleMake sure you get your contact prices in writing. Had a difficult time being treated fairly when they were the ones that made an error in the beginning.
selena williams | Expérience généraleS.O.
Lauren Bell | Premières impressionsClean and Friendly.
Joseph Short | Expérience généraleVery clean and secure.
MICHELLE FENDENHEIM | Expérience généraleThe owner was very polite and courteous. Property was clean.....
URI WILLIAMS | Premières impressionspeople were very friendly helpful
John Hall | Expérience généraleAll 3 of the staff memebers were awesome! They each individually assisted me with something to make the process smooth. Great job at this location. 2 thumbs up to Monikka and her staff.
courtney vance | Premières impressionsVery good experience. Staff is great. Thanks!
Wendy Lawson | Expérience généraleReally friendly staff! Very informative.
Britni Goss | Premières impressionsIi did not move out. I wasnt allowed to get my thing per Rachel. I was sent a email 1/8 unit was sold at auction.
Miles jerome | Expérience généraleWe had to get our stuff out of the storage they lock the gate at 8:pm I live in Dublin Georgia, drove to Jacksonville to the storage I was rush the storage room had no light didn't get all my stuff
Rick Holliman | Expérience généraleI received excellent service at this location.
nate jones | Expérience généraleThe truck was ready for me and the storage area I purchased was nice and large enough for my items for temp storage.
Ariel Williams | Premières impressionsWe had a few bumps in the road to start off with , the manager immediately stepped in clarified everything and went above and beyond to ensure we got exactly what we needed . Excellent cust serv
PAULA HOLMES | Expérience généraleEveryone was friendly. Well secured. Clean.
Wilma Edwards | Expérience généraleThe staff was very helpful when I first rented the moving truck and the storage unit. When I went to retrieve my belongings the young man on duty was quick to bring me my final paperwork. Merci
Myra Alexander | Expérience généraleA really great place for storing your household goods, however, the units had no lighting. It was very difficult to see at night.
Raheemah NORRIS | Expérience généraleThe unit that I pre reserved was given away. Therefore I had to get 2 units which are on 2 separate floors and more than I planned to spend each month. I was very upset with my experience.
Alicia Sanders | Réservation😀😀😀
tatiana elder | Expérience généraleVery polite & friendly staff.
Wilma Edwards | RéservationVery helpful staff, even called when I forgot my iPad in the truck! So appreciated the integrity
Anita Hertford | RéservationThe young man who helped me (Quantavious, I believe was his name) was extremely helpful and professional. He made my check process out very easy!
KAMEKO EDWARDS | Expérience généraleI didn't make it at that location described up above. ( which i needed to be). Miami Uhual didn't have my rental truck for that day ( which reservations was made a week ahead of time.
Yorlanda Boynton | RéservationExcellent staff and polite and knowledgeable. Thanks for your help.
Tanya Mitchell | RéservationHave been using that facility off and on for many years. And have not had any problems, the staff is very friendly and helpful, will use it again if need.
micheal Baines | Expérience généraleMy property was stolen while I was out of town. I was noticed 3 days prior the break in. When finally notified I asked if the rest of my property was secured 2 4 wheelers worth 5000 u let them get sto
Blake Podhany | Expérience généraleCordial and professinal staff, clean facilities. Would recommend.
Louis Gerard | RéservationGood job
Cynthia Aluasma | Expérience généraleYour employees and their customer service is great. I pray continued Success, Grace & Mercy over your business and you all. Thx Blessings!
debra mckenzie | Expérience généralegood experience
TOM BROWN | Expérience généralethe staff are so helpful
Stanley Small | Expérience générale