Customer Reviews for U-Haul Moving & Storage of Penn Hills

1 041 évaluations

603 Rodi Rd   Pittsburgh, PA 15235

(412) 731-1033

Consulter la carte de l'établissement

Heures d’ouverture

  • Mon-Fri: 9 am–6 pm
  • Sat-Sun: 9 am–5 pm

Services dans cet établissement :

Pour nous contacter

(412) 731-1033

603 Rodi Rd
Pittsburgh, PA 15235

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–6 pm
  • Sat-Sun: 9 am–5 pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Best U-Haul experience I’ve ever had. Thank you.

Anita Coffey 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles Carter 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caitlin Masters 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Patricia Hart 
Évaluation :
5

Quick and friendly

ABIGAIL LO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Wallace 
Évaluation :
5

Return crew was polite and helpful

Michael DeLisi 
Évaluation :
5

Everyone was friendly and nice

Alice Collins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Irwin Banks 
Évaluation :
5

Great service - very friendly.

Michel Fircak 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Muhammad Khalid 
Évaluation :
3

I was supposed to get a 2-3 bedroom truck. They gave me the smallest truck. So it made me use more miles then I expected.

Sevannah Baker 
Évaluation :
5

Very good container

OLUSOLA ODUMOSU 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Norman Gregory 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHLEY WEAVER 
Évaluation :
5

Great experience. I have rented trucks as well from pennhills location. DOUG is great and very helpful. Experience was better than most places I have gone to. Quick and easy service. Employees under him are very professional and always willing to help in a timely fashion. I will definitely be back and recommend them to others ad well. Great job fellas

TINECIA GARDNER  |  Expérience générale 
Évaluation :
5

Vince and Ronald (I think that was his name) were very pleasant and helpful

Michelle Lawerence  |  Premières impressions 
Évaluation :
5

Great customer service and extra helpful

JOHN WILLIAMS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie Yoschak  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael kelly 
Évaluation :
5

Nice quick, friendly checkout

Michael Sidler 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Omid Kashefi 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jalique Burks 
Évaluation :
5

Only problem is the parking. I realize the location doesn't allow for much improvement in that area.

Christopher Williams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSEMERRY HEINS JONES 
Évaluation :
5

This location I have been to several times. Every time Doug goes above and beyond. I also spoke to another gentleman the day before around 3:30/4 who was very helpful and very friendly. This location specifically is the best around. You will not be disappointed! Thank you guys for all your help! -Tayshawna

tayshawna brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAUREN TETHER 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark Wagner  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matthew Christopher 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Bodilly 
Évaluation :
5

My equipment experience for U-Haul was exceptional. People in the office were respectable and polite. However, your moving company that U-Haul referred me to were horrible need to not use them, because I sure not will not. We had to help them move. They broke things. We complain to the supervisor of that crew, he said OK he'll handle it and once the truck got loaded, he called them and told his workers to leave so they left 60-year-old customers to unload their own truck. I've never been part of such an unprofessional situation in my life. , he said OK he'll handle it and once the truck got loaded, he called them and told his workers to leave so they left 60-year-old customers to unload their own truck. I've never been part of such a unprofessional situation in my life. I've worked in customer service all my life and I'm always respectable , I will never ever use you all services again concerning your recommendation for third-party movers again and if there's a problem you could call me. My name is Terry Wilson, number 412-708-9635. You could call me anytime thank you.

terry wilson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan Pasquinelli 
Évaluation :
4

Professionnel

Audrey Ptomey 
Évaluation :
4

All good until the end. I moved out 12/28/23. Had my receipt. But i still git charged n monies was taken out my acct. I need to be refunded back asap. I already spoke with branch about this Tk you.

MONA SIZEMORE  |  Expérience générale 
Évaluation :
2

They gave me the UhAul on "empty" so that's how I returned it and was still charged for it. And it was dirty

Jordan Thomas 
Évaluation :
5

Nothing sol was awesome I rented from will go back there in the future to rent and so was the rep in the johnstown office!!! Outstanding service

DEANNA GINER 
Évaluation :
4

More customer parking.

Clifford Kendeall 
Évaluation :
5

My third rental with them, and they were very friendly, fast, efficient and the van was clean and all warmed up too! Definitely recommend this u-Haul business. Thanks ya'll!

CAIOLINN ERTEL 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert DeLorie 
Évaluation :
5

The location by itself is perfect. But the issue is the space for that location is very small. Not enough and hard for them to get it organized and hard for customers to pick up and return equipments. Try to do something like decreasing the number of equipments specifically at the front driveway Thank you for asking

Emran El Daour 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Simon Alexander 
Évaluation :
5

Could definitely use a bigger lot. Personnel were fantastic

Daniel Fiala 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley Bordas 
Évaluation :
5

I am a newer resident to Pittsburgh. He has worked with me and my small budget. I am so grateful. He is always kind with a big smile on his face.

maria austin 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Barbara Byrd 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dara Haynie  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONA SIZEMORE  |  Expérience générale 
Évaluation :
3

For them to have a sign or something to tell us where to park the trucks. When no ones there

Taru Davis jr 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kandyse Gordon 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jessica Kelly 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvin Brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin Pascarelli 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAWN FAVOR 
Évaluation :
5

There was an issue only discovered after arriving at Havertown location.

Sponce Cade 
Évaluation :
5

Very decent people who work glad to do business with them

adrianne jeffrie  |  Expérience générale 
Évaluation :
5

Everything was great! The office staff was very caring, understanding and professional in how they handled our request to rent a uhaul truck.

BEVERLY JACKSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri Cremeens 
Évaluation :
3

Unloading dock area is too small

Dara Haynie  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Toni crowe 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin Williams-Wright 
Évaluation :
5

No improvement needed at this time. Underestimate.

melody wright 
Évaluation :
5

Everything was done professionally and quickly from check-in to the return of the truck. I would not say anything could have been done better. Great experience!

Michael Kramer 
Évaluation :
5

The staff made me feel like a valuable customer.

Renarda Walker 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TANEESHA WILLIAMS-EYTH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandy DURICK 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RAY KOVACEVIC 
Évaluation :
3

Staff nice! But, the truck had Problems! Door didn't shut, very SLOW moving , took Forever to get out of the Parking lot & took 4ever to get BACK into the Parking lot to Return! That area has HEAVY Traffic!!!

Michelle Weems 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda Sweeney 
Évaluation :
5

The front tires were almost bald and at a speed between 45-50MPH there was a very noticeable shake to the front end of the truck and a pull to the right.Truck needs to have a front end alignment and tires replaced.Transmission is also at its end of life and jumps a gear ratio going down hills even while not very heavy loaded. Kind of scary when coming to a light and truck jumps forward and gains speed while braking. All this was told to the person working the desk when we dropped off the truck after only using it for 24 miles.

Jeff Braisted 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan Epps 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Destine Garrett 
Évaluation :
5

Best guys were great!!

Maria Collette Crosby  |  Premières impressions 
Évaluation :
3

Make sure you have everything that's requested in there reservation.

Duane Primus 
Évaluation :
5

Great job to the owner and staff. Excellent service, fast and friendly.

Joseph Pizzuti 
Évaluation :
4

Le client n'a pas laissé de commentaire.

cierra peterson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave Havern 
Évaluation :
5

The 2 men that assisted me were very kind and respectful

Denise McKinney 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kiara Pratt 
Évaluation :
5

The employees provided excellent customer service. Very professional and kind. They got me in and out quickly; and the price was very reasonable. Penn Hills U-Haul gets an A+ in my book. Chuck Taylor

Chuck Taylor 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shari Robinson 
Évaluation :
5

Mike was fantastic

Herman Straks 
Évaluation :
5

Great UHAUL experience glad the van had adjustable mirrors and a back up camera. Makes it so much easier to parallel park!

Randy Hyland 
Évaluation :
5

Thanks you Doug at Rodi rod office very nice man!!!!

april harris  |  Expérience générale 
Évaluation :
5

Doug is awesome.

Dan Kerns  |  Expérience générale 
Évaluation :
4

Mirrors needed adjusted but required an Allen key that I didn't have.

Randy Hyland 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dotlyn Atkinson 
Évaluation :
5

Nothing . Keep doing what your doing

JEFFREY DURICK 
Évaluation :
5

Make the vehicles nonsmoking. The trunk I rented was good but it smelled like Cigarettes.

William Thompson 
Évaluation :
3

Wasn't no gas almost ran out

Darryl Kyles 
Évaluation :
5

I like going to this Uhaul center for my moving needs. The staff is very pleasant and nice to do business with. The service is quick and efficient and the rental cost (truck rental, mileage charge, insurance, pick-up and return time, etc.) is explained to you before you leave the office. Great Service.

tomika cohen 
Évaluation :
2

My reservation had to be pushed back and changed to a new location due to the first location no longer having the truck I needed. I was ok with that, it wasn't a big deal to me. Then when we picked up the truck they didn't have the dolly I requested, I was understanding about that as well, I just accepted a different one. Then I was told that if I won't make it back before close that was no problem, I can drop it off after hours, just call before closing to give them a heads up. I called 30 minutes before close, I was hung up on multiple times but finally got through to someone and I told the him we would only need it until about 6pm (an hour after close.) He proceeded to tell me that it was going to be a $69 extension fee. Of course I was upset as I was previously told it was no problem to have it returned after hours. So he put the $69 on my card and transferred me to customer service. She tried to help me the best she could but since the reservation wasn't closed out yet she couldn't see any of the charges, she told me to call back once it was returned. We returned the truck that night at 6pm like we said with gas in the tank. The man on the phone told me all we had to do was put the keys in the lock box so we did that, I wasn't aware that there was an online form to complete when we got there, so in their system it stayed open until I got a hold of someone the next day. That evening I looked at the confirmation text from when he added the extension fee and noticed that he put that we wouldn't be returning the truck until 6pm the next day, which is not what I said at all. I called customer service first thing in the morning, like I said on her end it was still open. She got in contact with the store, the person there told her that he was the only one working with a line of people but once he gets a chance he'll close out my reservation. I asked if the $69 fee would be removed. She said she put a note in and that he should cancel it. Finally a few hours later I got a receipt, I did not see the $69 on it so I assumed it was canceled. However I put down an $85 deposit for the truck, the total ended up being $89. They added the additional $89 instead of just finalizing the $85 and adding $4. I know the $85 was still just a hold and it would be canceled but now at this point I have about $245 in charges pending in my bank account, which is a lot to just have floating around, unsure if I can use it or not. I tried to call the store that evening around 4pm to verify that everything but the $89 would be canceled, the phone rang, was picked up and then I was hung up on. I called back about 4 times with the same result each time, so I just stopped. As of right now, the next morning, the $69 charge is still pending as well as an $86 charge. The other $80ish charge is gone.

Summer Wood 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter Thomas 
Évaluation :
5

Staff was friendly and knowledgeable.

john wanamaker  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

HELEN BUILDER 
Évaluation :
5

No comment, everything thing went well.

john wanamaker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IGOR NORENKO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave Havern 
Évaluation :
5

The Guys that work there are awesome!!! I tell everyone that lives in Penn Hills to go to them!!!

Eleanor Madison 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn Lum 
Évaluation :
1

I had a very bad experience with this location. The rental did not run properly. I had to pay to have it towed to my destination the 1st day. The second day it wouldn't start after the mechanic put a new battery in it. And I had to pay several people for a jump. I took off work to get the stuff moved , so I missed out on work pay. Paid my movers for nothing. Not a happy camper.

MARY FISHER 
Évaluation :
5

Excellent service à la clientèle

Henry G Paul 
Évaluation :
5

This was my first time renting a U-haul and I would definitely recommend them to anyone needing to rent a truck. Very friendly everyone was very welcoming explained everything to me and had me on my way. When I went Solomon help me.

Tyler Jones 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri Adams-Smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evan Mayo-Brink 
Évaluation :
5

Add more customer parking.

Calvin Shipman 
Évaluation :
5

Best team around!

Jackie Page-Heidelberg 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jason jackson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane C Norcross 
Évaluation :
3

Stop adding miles knowing it’s not true

Jasmine Goodnight 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah Smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald Smith 
Évaluation :
3

Trucks need inspected prior to renting

Jobbie brown 
Évaluation :
5

Any time I've ever rented a U-Haul I've done it from this location. The general manager is always so friendly and helpful! So it's his staff! I've never had a bad experience.!!!

Aimee Jones 
Évaluation :
3

Office very small and filled with new boxes could use a remodel staff was great

Terry Frost 
Évaluation :
5

Everything was handled very quickly and friendly personal.would use them again.Also would recommend them to anyone.

Edwin Jones 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Asia Nelson 
Évaluation :
5

Great staff! Always friendly and helpful!

Bradly Jones  |  Expérience générale 
Évaluation :
4

none

Richelle Robinson  |  Online Move In 
Évaluation :
5

Keep up the great job, and thanks for being there. A business you can trust is hard to find !!

Lorrie haldeman  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anthony Dececco  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bobby Jones  |  Premières impressions 
Évaluation :
5

Staff very friendly and helpful

Deidra Hawkins  |  Online Move In 
Évaluation :
5

Long term customer no complaints.

MICHAEL HOGUE  |  Premières impressions 
Évaluation :
5

Doug was friendly and helpful.

Roger Carey  |  Premières impressions 
Évaluation :
5

Great experience. Had to put my stuff in storage in a hurry due to a situation at home. They got me a unit that was the perfect size and cost. 3 months later I have a new place to call home and moved my stuff out. It was safe, clean and the staff was amazing and would recommend to anyone needing a storage unit.

Robert Scarborough  |  Expérience générale 
Évaluation :
5

I find u-haul to be excellent for all my needs

wiliam dunmire  |  Premières impressions 
Évaluation :
5

Awsome ppl

geraldine dargan  |  Expérience générale 
Évaluation :
5

The manager Doug is the best

Rodney Green  |  Expérience générale 
Évaluation :
5

While many other storage unit places have hidden fees and increases over a few months, your's never did. Thank you for doing what is in the best of your customers needs. I truly appreciate your location and company.

Kitsy Higgins  |  Expérience générale 
Évaluation :
5

Doug and his staff are always pleasant to work with, professional, and go above and beyond to help the customer

DEVON Goetze  |  Expérience générale 
Évaluation :
2

Dirty - glass shards and trash/litter are everywhere near storage units. But, friendly service. The owner was super nice. The app is slow. This isn't the franchise fault, so I don't hold him accountable. But, the app is very very slow and very very buggy. Please update your app to fix the bugs. This caused a lot of delay.

Teresa McClellan  |  Online Move In 
Évaluation :
5

Doug runs a friendly, clean, and efficient facility. I love having him and team available for all of my moving and storage needs. He really went above and beyond to accommodate my last minute move on Easter. I was able to get my truck, pads, dolly, moving supplies, and storage all at the same convenient location. I will definitely be back the next time I need to move.

Joseph Loether  |  Premières impressions 
Évaluation :
5

They made the process super easy and got me a space that fit my stuff.

Robert Scarborough  |  Premières impressions 
Évaluation :
4

There were never any issues while the unit was being rented. I was informed ahead of time of any updates. Access was available at all times.

joy sparrow  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin Poole  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine Peebles  |  Premières impressions 
Évaluation :
4

Doug was awesome. Very helpful. Also..a young man on staff answered all questions and helped immensely.

Bobbi Jeffries  |  Premières impressions 
Évaluation :
5

Mr. Doug and Eric were awsome

geraldine dargan  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Wilhelmenia Nix  |  Expérience générale 
Évaluation :
4

There needs to have clear rules on the timing for the storage online

Georgette Latham  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

loujaue mcpherson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEAN SMITH  |  Expérience générale 
Évaluation :
4

No the storage was not cleaned out because of the damage stuff that happen in there but other than that had no problem but with u haul for almost 20 years

ROSITA HAMMONDS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather Rosul  |  Expérience générale 
Évaluation :
5

They went above and beyond what I ever expected. The manager was too nice for words. I felt like I needed to rent something else just because he was so nice and helpful.

JOHN CAMMACK  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna Troyan  |  Premières impressions 
Évaluation :
5

Doug is the best manager I know

Rodney Green  |  Expérience générale 
Évaluation :
5

Doug is awesome! He was always a huge help to me, with renting storage and renting their trucks.

Dawn Gibson  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ron richards  |  Expérience générale 
Évaluation :
4

Friendly and nice staff!

JANET NIETHAMER  |  Expérience générale 
Évaluation :
5

The Best👍❤️

Marilyn Glover  |  Expérience générale 
Évaluation :
5

Great service

Mona Minnie  |  Premières impressions 
Évaluation :
5

The staff were informative and very detailed. They were extremely helpful with making my process go smooth.

joy sparrow  |  Premières impressions 
Évaluation :
5

Staff worked together to help me find a suitable unit.

Cindy Kochanski  |  Premières impressions 
Évaluation :
5

The staff was very friendly. Always had time and accommodating my in's and out's. Doug is an excellent manager. Any issues he addressed immediately. I would highly recommend. Excellent facility, staff and service.

matthew furjanic  |  Expérience générale 
Évaluation :
5

Thank you Doug!

Colin Kirschner  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DALERENO ROCHELLE  |  Expérience générale 
Évaluation :
5

Extremely friendly staff.

Jason Race  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard Faulkner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARRYL COASTON  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bethany Beale  |  Premières impressions 
Évaluation :
5

All of the staff including the owner are friendly, kind and helpful.

Dora Johnson  |  Expérience générale 
Évaluation :
4

Staff very friendly and helpful. The doors on the units are pretty worn and could use maintenance or replacement. Would recommend

Dawn Swift  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

warren murray  |  Premières impressions 
Évaluation :
5

The facility was very clean along with having the employee's being as helpful as they can.

lynn thompson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Morgan  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gail Ross Brown  |  Expérience générale 
Évaluation :
4

Thanks!!!

Ronda Barnett  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joel Melendez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KHADIJAH WAALEE  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ron richards  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEAN SMITH  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DESIREE PHILLIPS  |  Premières impressions 
Évaluation :
5

Loved it. The guys were great there

DEBORAH MCCOTTRY  |  Premières impressions 
Évaluation :
5

Uhaul are always good and can be relied upon.

Jake Organ  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANTHONY MAZZOTTA  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

frankie walker  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janine Duckworth  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kendra Cutler  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney Williams  |  Premières impressions 
Évaluation :
5

I always trust U-Haul for all my movement needs

Sanjiv Kumar  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Dubrawsky  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela Arrington  |  Expérience générale 
Évaluation :
5

Thank you for your service

Walter Harris  |  Expérience générale 
Évaluation :
5

Would store here again

jim vensel  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael hutching  |  Expérience générale 
Évaluation :
5

Nice staffs, happy to help everything we need.

Qui Nguyen  |  Expérience générale 
Évaluation :
4

The guy working was by himself and I know it was a busy day but he handled it well. Promote him.

Walter Harris  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chareese Henderson  |  Expérience générale 
Évaluation :
5

That eric gains was a great help he help me find the rite size storage good customer serves

Charles Harris  |  Expérience générale 
Évaluation :
5

The U-Haul Storage store of Penn Hills very friendly & excellence service.They were happy to help me with anything I need. Thank you for everything.

Qui Nguyen  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tammy singletary  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY TURBACZEWSKI  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darlene Adams  |  Premières impressions 
Évaluation :
5

The staff were super friendly and easy to talk to, we had an issue with the latch to open and close our unit and they took care of it immediately.

Alexandra Richardson  |  Premières impressions 
Évaluation :
5

I have had a great experience at this facility. I'd particularly like to recognize Doug, and his staff as well. I took rental space and couple of truck rentals from them. These guys are super nice and extremely help. I'll recommend this facility 100 %.

RAJVEER SINGH  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

shanell lee  |  Expérience générale 
Évaluation :
5

Great staff. Very helpful. Very clean facility n

matthew furjanic  |  Premières impressions 
Évaluation :
5

very accommodating, pleasant experience thanks to your team

Joseph Jenkins  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT JONES  |  Premières impressions 
Évaluation :
5

The staff at the UHaul storage facility is 100 % customer satisfaction. Doug is always available for any questions

matthew furjanic  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bill schulli  |  Expérience générale 
Évaluation :
4

Dough makes this place a 5*.

DENESHA MOOREFIELD  |  Premières impressions 
Évaluation :
5

Doug goes up and beyond for you. A true Gentleman. I will use Doug's facility with all my UHaul needs.

Darrell Callaway  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH GETKIN  |  Expérience générale 
Évaluation :
4

The staff was very friendly and accommodating. The unit itself had some grease spots on the floor we wished had been cleaned first. Otherwise the experience was great!

Katie oliver  |  Premières impressions 
Évaluation :
5

All of my U Haul needs will go through a Doug and his group.

Darrell Callaway  |  Premières impressions 
Évaluation :
5

Although the storage unit that I reserved was not available the employees helped me find one that was bigger. The staff were nice and even took me to each size storage unit so I could make sure I had the correct size. The check out process was fast and easy.

Kenesha travis  |  Premières impressions 
Évaluation :
5

Doug, the manager, was outstanding to deal with.

matthew furjanic  |  Premières impressions 
Évaluation :
1

I will never shop at uhaul again. When I picked up my truck, it wasn't checked and there was wood in the back so after an hour of not realizing it was back there prepping for my move to another state, I had to return my truck for another one. The staff was friendly, but not helpful I wanted more than a $50 return for my inconvenience.

jasmine Beltran  |  Premières impressions 
Évaluation :
5

The staff was very nice and helpful everytime I went there. They were fast and efficient with all their work. They were also very helpful and understanding with any problems or issues you might have.

Liz Johnson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAJVEER SINGH  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent Constable  |  Premières impressions 
Évaluation :
5

My total experience with uhaul was very good. Would highly recommend this site. When I arrived at that location and realized the unit was to small the owner/ manger was very good about making a larger unit available that night . Kudos to them. 

Carol Murphy  |  Expérience générale 
Évaluation :
5

no comment

warren murray  |  Expérience générale 
Évaluation :
2

I cancelled my storage at this place and just seen that u guys charged me till jan 31 2020 i left ib july even opened door and called corporate and told them that i was leaving facilitys

kevin hersho  |  Expérience générale 
Évaluation :
5

Good customer service didn’t show attitude

Natasha Penn  |  Premières impressions 
Évaluation :
5

They were very cooperative when we found out that the storage that I booked on the phone was not adequate. The manager at the Rodi Uhaul gave me a larger storage room. I was very pleased with him.

Carol Murphy  |  Premières impressions 
Évaluation :
5

Doug and his staff are great.

FLOYD BURLEIGH  |  Expérience générale 
Évaluation :
5

The manager Doug at the Penn Hills office along with his staff were very helpful and courteous. I will recommend his facility to everyone I know. Annette Sampson

Annette Sampson  |  Expérience générale 
Évaluation :
5

My only problem with your service is upon leaving the family we could get out but upon my return I couldn't access the property I was given a code and it didnt work and Icouldnt get help after 6pm

Rhonda Modest  |  Premières impressions 
Évaluation :
5

The move in process was easy and great. I regularly visit the Rodi Road location and it's always a great experience.

Jeaonna Hodges  |  Premières impressions 
Évaluation :
5

It was great and i would use them again if i needed to

lynne thompson  |  Expérience générale 
Évaluation :
4

Outstanding customer service from James, Solomon, and Doug, as well as other staff members.

EBONY JACKSON  |  Expérience générale 
Évaluation :
4

Contacting the facility directly has become difficult.

WILLIAM HALEY  |  Expérience générale 
Évaluation :
5

Excellent customer service from the owner, Doug. He worked hard to resolve my prob when my mower would not fit through the door opening of the unit I had originally reserved. Service was outstanding.

Matt Aufman  |  Premières impressions 
Évaluation :
5

Doug and his staff are excellent. Very friendly and helpful. Will rent from them again.

Darrell Callaway  |  Expérience générale 
Évaluation :
5

Merci

YALONDA HOWARD  |  Expérience générale 
Évaluation :
5

Very polite and very helpful. They will be my moving place.

Darrell Callaway  |  Premières impressions 
Évaluation :
5

I have had my unit several years and always delt with Sherri Robbin sand was very satisfied with her. However Doug exceeded expectations and extremely polite and accomadating. Thank you Doug.

ROSEMARY OCONNER  |  Expérience générale 
Évaluation :
5

Merci

JEWELL HOLT  |  Expérience générale 
Évaluation :
4

Could never reach anyone via phone at the Moore Storage #. Reached Doug on first attempt at U Haul.

GWENDELLYN OWENS  |  Expérience générale 
Évaluation :
5

Sheri was awesome. I really like your customer service. She helped us out and did everything amazing

bruce thompson  |  Réservation 
Évaluation :
5

Your facility truly met my needs. The units and the grounds are clean and secure. Also the attendant was more than helpful.

CANDIS WILLIAMS  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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