Truck was clean and ready to go. I was in and out in 5 minutes. Great Job!
JACK STANLEYCustomer Reviews for U-Haul Moving & Storage of Sandusky
Testimonials From Recent Customers
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Storage units are smaller than advertised and more expensive than other uhaul storage facilities.
Beau Veach | Premières impressionsThe gentleman that was there for my reserved auto trailer was very clear regarding the instructions and paperwork. When attaching it to my vehicle, he explained everything and double checked the connections. Impressed and appreciated. The gentleman present for the return was at the shop before the 7:30 am posted opening time. Inquired if everything went well, I believe he actually cared. He inspected the returned trailer carefully. Equally impressed and appreciated. Two good employees!!
Bill HalmThe girl that help me was new and I think she was a little nervous but what I liked about the U-Haul store was her boss was right there trying to help her showing her how to do it and she did a good job
Christopher Lee | Premières impressionsFast and painless drop off.
Jeff HicksDecent but extremely expensive for what I had to do. I wish I understood your rates before the morning I picked up...I would have done something different. Truck does not have running boards. It is very difficult to get in and out and became even more difficult as my legs wore out from loading. No cruise control...are you kidding? I know you're going to tell me it's a safety thing...that's garbage. Cruise would allow much better gas mileage and is quite safe. I've used cruise my entire life on cars and large vehicles. Thanks for having a radio system that allowed for auxiliary input. Bluetooth would be nice. Need to quiet the cab and order with more sound insulation. I think I lost some of my hearing. I guess that in the end, it's typical U-Haul. Money number one, customer number 1,000,001.
Russell MarcksHorrible service
Sophia GolinaPricing? Was quoted one price on line but when I arrived to pick up unit the price was twice what I was quoted. It took a lot of resubmitting my order to get even close to what I was quoted on line. And still never got to the on line price.
dan adamsEveryone was very good
Daniel HuffVery friendly gentlemen that waited on me. Great experience
Chris HedbergGreat service and went above and beyond to be so helpful.
ken thompsonGreat experience. Very helpful instructing how to use the auto trailer, ensuring we understood everything.
Phaelon SilvaGlad you opened. Very pleased.
DENISE BOSSETTI | Premières impressionsJoshua was extremely helpful, kind and professional.
Kristie AkselsenStaff was awesome
doug petkovicThe manager was great. Very polite and helpful.
Matthew NicolWe live out of State, Amanda was always very helpful during our storage needs. Friends and fast severace always. Thanks
Mark Davis | Expérience généraleLower the cost for a one day and mileage
Carl BreeceVery Friendly and helpful
Marsha RogersStop texting me.
Destiny Lindner | Expérience généraleThe location had no address on the building. It did not have a barcode to scan. Uhaul is asking too much out of the customer for self pickup and delivery. If the customer is that much involved then the rates should be discounted for that service. Terrible experience for me.
Jack StanleyThe staff member was OK but said he’d email a receipt saying I returned the trailer, but I never received the email.
Beth WellsSeamless from start to finish.
Cameron spiveyEasy and efficient service.
Allen BorosMade moving a bit easier
Judy Parrish | Premières impressionsThe person who helped me was lovely and very helpful. The location was terrifying and the parking lot was a disaster. Towing an empty trailer through the lot was stressful and the process was strange. It seemed like staff were staying in a nearly condemned building. I can't imagine that's comfortable for them. Very sketchy feeling, would not want to drop off after hours in the dark.
Savannah Arcadi