Customer Reviews for U-Haul Moving & Storage of Western Fair

1 524 évaluations

745 York St   London, ON N5W2S6
(Just west of Western Fair Grounds)

(519) 937-0590

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(519) 937-0590

745 York St
London, ON N5W2S6
(Just west of Western Fair Grounds)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

AMBER WHITE 
Évaluation :
5

I had an excellent experience with that location staff was friendly happy eager trailer was clean and safety equipment explained well definitely go back and recomend them

John Girling 
Évaluation :
5

Teresa was very friendly and answered all my questions. Would recommend friends and family. The staff goes over and above to make sure you have everything you need for moving or putting things in storage.

jessie brennan  |  Premières impressions 
Évaluation :
4

Staff is helpful and very efficient, they are friendly and well mannered as well. Would recommend friends to this location.

jessie brennan 
Évaluation :
5

Everything was very good. Thank you.

Dale Baker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARREN MCCAFFERY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Prasanna Emmanuel 
Évaluation :
2

Maybe. But the desk clerk was very confusing and delayed my rental by one hour. Making me call my bank etc to verify payment went through even though your computer said it was paid, , and then had to call your head office

Debra Ann Tuckey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGEL WADDELL 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fatima Idris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

miguel perez 
Évaluation :
4

Le client n'a pas laissé de commentaire.

emmanuel San Jose 
Évaluation :
5

Check-in and return was fast and easy. Trailer was in good shape. I did have to lubricate the two ratchets for the tie down straps, but they worked well after that.

Ravi Menon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Albert F Kanters 
Évaluation :
5

Only problem was Open Hours discrepancy between website and decal on the door - actual open hours. Great people there.

Ralph Kemme 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Graham Waddell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim Arnold  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mary moore 
Évaluation :
5

Le client n'a pas laissé de commentaire.

inara jimenez 
Évaluation :
1

Seats are all dirty with dogs hair. In all the way i have to hear a loud sound of the screws or some metal stuff loose at back end. At least give a minimum services of what you are charging for

Salman Abdul 
Évaluation :
3

The receptionist was very helpful as were other staff. The trailer was filthy. Also no crank on the trailer to get the trailer on and off the car hitch…thank goodness we had a car jack.

Dani Murphy 
Évaluation :
5

Excellent service à la clientèle. Lady was super nice and helpful

Nicholas Sada 
Évaluation :
5

Great location with friendly service. I definitely would recommend this location.

Dieu Tran 
Évaluation :
5

There was a lady who had helped me with swapping our original reserved truck after we had noticed that it was to large for what we needed it for. She was exceptional with her service and getting us in a truck that was just right. 10/10 customer service the whole way!!! Please make sure she gets a giant thank you from us! (it was friday afternoon) Steve

SPASO TRPCEVSKI 
Évaluation :
5

Overall the vehicle and service were excellent however I have an huge issue I would like resolved.

Stephen Stevenson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GRANTW DOBSON  |  Expérience générale 
Évaluation :
5

Really great friendly customer service!!! Really easy and quick pickup and drop off.

Jocelyn Nagy 
Évaluation :
5

Fantastic staff and a great experience. Will use again and will recommend.

Ethan Gagie 
Évaluation :
4

Excellent service thanks

bart davison 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brian Jacques 
Évaluation :
3

Le client n'a pas laissé de commentaire.

WAYNE ROMPHF 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Adelina Blidar 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carey Tinney  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mykhailo Kovalenko 
Évaluation :
2

Picking up uhaul truck is very far you need to walk around the building before picking up your truck.

Elvin Baldonado 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kwok Chan  |  Premières impressions 
Évaluation :
2

In which the whole bases for Our contract, Your revenue, and Our need to protect with Advanced Security protocol, insurance policy covering $5000, a nightly Security(Who can't get in the building?!), Locks are all under Company supply…. Yet my items have not been returned to me in the same manner I left them. Thousands of dollars and efforts have been displaced. It is disappointing on top of that is having to then pay $275~ for 1 month of storage and not get the same value from the business. Staying calm is the best way to get to the heart of a issue but there needs to be the engagement level from staff that are looking to represent the customer first, the logic and care behind the interactions, and then the name of which you work for.

Nathaniel Annan  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LIAM MURPHY  |  Expérience générale 
Évaluation :
5

Rien

Kim Buckland 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Zimmerman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ethan Gagie 
Évaluation :
5

Great service by attendant , I wis I knew her name

Rami Sefian 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Desire Omofoma 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nbras Al-Alalwi 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ethan Gagie 
Évaluation :
5

Great staff. Helpful and friendly.

Shaun Pow 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NIZAM NASEER NAZAR 
Évaluation :
5

The only concern I had was the windows were not clean as I like, having said that there was frost on the windows and the truck wasn’t warm yet, after driving for a bit I cleaned them as I put gas in. Very courteous staff, and everything booked on line, well done.

Scott Maahs 
Évaluation :
5

Excellent service, friendly knowledgeble staff, very positive experience, better than other locations I have used in the past

Manuel Agostinho 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa OReilly  |  Expérience générale 
Évaluation :
3

Lots of conflict with other customers and slow. People waiting in line, verbal confrontation between customers and U-Haul staff. You reserve on line, wait in line still a slow process. Offered to have final bill emailed to me once I dropped off the truck never received final invoice after saying yes I needed a copy. Not very responsive to people dropping off vehicles you have seek out service from u-haul staff. My vehicle was blocked in by a u-haul truck after I dropped off the rental, had to wait as there were no designated parking spots for customers.

Jeff Gray 
Évaluation :
4

The hitch was not tight when I left the store after pickup. By the time I got home it required tightening. It took approx 10 turns to tighten. Every time I braked the trailer moved. Once I loaded the trailer and drove home I had to tighten about the same amount again. The trip to the final destination was 250km and went without further incident. When I returned to Uhaul to drop it we had trouble getting it to loosen, I had to do it, and it took all I had to get it done. The hitch was binding on the threads which were dry and corroded. The hitch needed to be serviced. The trailer itself was great though.

Ted Torrance 
Évaluation :
4

We had some minor issues and the team at the York location in London were amazing to deal with. Professional and very helpful! Would recommend.

Taylor Blackburn  |  Expérience générale 
Évaluation :
3

I had an issue with return and incident during enroute. Didn't really appreciate the remarks.

KYLE HOUGH 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff Mott 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alejandro Balderas 
Évaluation :
5

Excellent customer service, they staff was very kind, answered all my questions and basically made my moving faster

henry lopez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jodie Beamish 
Évaluation :
5

Service was amazing. The young people who helped me last night were a blessing. All three of them were lovely. Merci.

Hema Varghese 
Évaluation :
5

Every thing was great.

Dennis Barns 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter Tyrrell 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRANK LONGO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Louis D'Alton 
Évaluation :
5

Keep up the fantastic work and keep doing what you're doing.

leslie talion 
Évaluation :
3

The ladies at the desk were delightful. The return process was a hassle since there was no convenient box to drop the keys after completing the process online. The guy who took the van back was rude for no reason, I just wasn't sure where to drop the key off so I wasted my time in the line for no reason.

Umar Ishtiaq 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cole howard 
Évaluation :
5

Le client n'a pas laissé de commentaire.

darrell tchir  |  Expérience générale 
Évaluation :
5

The staff are the best I've experienced in London, always friendly and easy to book with and always lots of selection of rentals. Very clean eveytime I visit.

darrell tchir  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ciara Almeida 
Évaluation :
5

Great having climate controlled storage unit

Cheryl Rosenow  |  Expérience générale 
Évaluation :
5

The front desk was friendly and helpful. It was snowing the night before and that morning, however, when I went to pickup the truck I reserved for 8am at 8:15am it was cleaned off and warmed up ready to go.

Miranda Walters 
Évaluation :
1

It's the worst experience ever, first time rent U-Haul, didn't know suppose to take pictures of car, getting a huge charge after it, when returned car the employee went to check car and said no issues and after few hours called said there's a crack on somewhere, I will never ever use U-Haul again in my whole life and will try dispute the charge

yi xiang 
Évaluation :
5

Nothing!

Laurie Carron 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abraham Hamo 
Évaluation :
1

I rented a 15' truck from you today for a move. Upon arrival I used the self check in feature on my phone. We I did the process and found the truck I would be renting for the day. It was covered in a layer of ice that took me 15 min to get off the windshield, then I started the truck to find that it was completely empty of gas it had 6 miles till empty, then I find that the lock and back door are frozen shut and it took at least 20 min to get the back of the uhaul empty. I was not happy with my experience with uhaul this time. I would appreciate some sort of compensation for this major inconvenience.

KURTIS JACKSON 
Évaluation :
5

Highly recommend

leon w antone  |  Expérience générale 
Évaluation :
5

Excellent staff friendly reception couldn't ask for better service

John Burden 
Évaluation :
5

Workers were very welcoming & had everything ready

Tyler Russel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kevin denis 
Évaluation :
1

The lady that I reported to about the vehicle not being able to move and she asked me to come and see it with me. She came out and saw how freezing the weather was and she went back in and could not call me to follow her to use the inside of the company and I was waiting for in the cold weather. That was mean. Again the vehicle fuel gauge was not properly recorded instead exaggerated. If I had not taken a picture of it before taking the vehicle I was almost charged $61 for some things I do not know. I will never recommend anyone

emanuel amanch 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wonhee Ye 
Évaluation :
5

Great work Keep it up

Jerin Jose  |  Expérience générale 
Évaluation :
5

Having a person come out to my car in the freezing snowy cold day to check the trailer back in and tell me all good and have a good day with a SMILE,. Wow!!! What could amount to a better experience?

Steve Kelly 
Évaluation :
5

Very like it

Cecille Tapayan  |  Expérience générale 
Évaluation :
5

Thank you for Making moving so easy

Shelagh Worsley  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonio Jr Reyes 
Évaluation :
1

I could never recommend this location to anyone. And if I could give 0 start i will do it. First I was given the wrong address to pick up the truck. Then the so call "manager" is just a rude entitled person. Came at us about the blankets, which i was never told they were rented because we took them out of the truck. I was neither told where to park the truck when bringing it back so i parked and was on my way inside to ask, one of the worker that was with her came up saying that was not a spot to park for return. I explained i was going inside to ask as we just got there and they didn't say. After that Her and the employee kept harassing us about it even when I explained we were going inside and I was just moving my car from the way to backup the truck; It blows my mind that they even stop on their way out (as they were leaving the property in their on car!) just to talk the way they did and harass us to the point she accused me of "giving attitude to her employee" and now I won't be allowed to rent from U-haul "ever again" like she said. She even run in like a 2 year old to put me on "the list". It was pointless asking to talk to a "manager" or someone more educated as she has no sense of listening to the customers and thinks she can talk down to people. It was a horrible experience and I would like to fill out a official complaint. I am sure I am not the first person to be treated so poorly by this "manager"

deisy garcia 
Évaluation :
5

Very easy and efficient service from start to finish , easy pickup and return absolutely no issues would highly recommend this location

jim long 
Évaluation :
1

The AC/fan stopped working on a rainy day, manager wanted to return the truck and swap for a different one but we already where packed. Charged us for gas but later it was their mistake. While communicating about getting credit that was left on my account didn't mention they automatically send cheques after 24 hrs. You can improve by making sure the air works in all of your trucks and have a better refund policy.

Farai Dombokah 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott Riddell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rae Brown 
Évaluation :
5

Great service at the location, exactly the right equipment for what I needed to do and easy online reservation process.

Graeme Pearce 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine Hinds  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trish Catton 
Évaluation :
5

The staff was very helpful to me in every way possible, office very clean staff was very helpful , I highly recommend it.

leon w antone  |  Premières impressions 
Évaluation :
5

Excellent all round. Highly recommended.

Robert Kimsey 
Évaluation :
5

Nothing everything is great

Cathy Lamont 
Évaluation :
5

I have done plenty of moves and have to mention that this location is the best in London. Moving is difficult…the York Street team is the team that makes sure things are perfect.

Yujie Shen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adriana Caicedo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah Hainer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pratiksinh Mahida 
Évaluation :
5

It's hard to improve on service that is already excellent. Everything went smooth and easy with customer service being friendly and helpful! I've dealt with U-Haul a couple times in the past and am glad to see the company has remained top notch! Makes moving so much easier and so much less to worry about when dealing with a good company. Merci.

Richard Donald 
Évaluation :
4

The personnel were wonderful, BUT I selected this drop-off location when reserving the rental and for some reason you changed it on the day of my rental. I only noticed it when I dropped off the rental at my originally selected location and they were having issues with the checkin process. I still haven't received any proof that I returned the rental on time, in perfect condition and with a full tank of gas.

Michael Gallina 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noella Engineer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ebin Chacko 
Évaluation :
3

The only concern is the truck was not equipped with the dolly and blankets, but the lady who received the truck keys, called me to ask for the dolly and blankets, obviously I said the truck doesn't have the supplies at the time of pickup. She said is not a problem. But I think the.personal needs more control about it. THAKS .

Carlos Sabogal 
Évaluation :
5

I am very happy. I am still a customer as I still have a unit.

steven katsipodas  |  Expérience générale 
Évaluation :
3

There were a few snags, I had booked online to pick up the truck at the Beckworth Mini Mart, London, ON, when I went to pick it up on Beckworth, they had no record or order of it, after some looking into, the location had been redirected to 745 York Street, but I had no idea of this so it put my schedule off by an hour to have to travel to another location for pick up. I understand now about thefts from trucks and items being loaded at time of pick up but that was not explained to me when I picked up the truck and that I had to get blankets and dollies for the truck from in store and didn't find this all out until I got to my move destination when there was nothing in the truck. This was a mistake on the customer service reps part for not informing me I had to do this. Thankfully when I called to let them know about it while in the middle of my move, all those charges were removed from my bill. It certainly was not as smooth and well done as when I rented two months ago and picked up from Beckworth.

Cristina Parker 
Évaluation :
5

Pedro was great

Smruti Sasidharan 
Évaluation :
5

Aucun

AGUSTINE UWANDU 
Évaluation :
5

No problems

John Anderson 
Évaluation :
2

I was told I could change my method of payment upon return of the rental, after asking to switch payment method 2 times before even leaving the pick up location. This ended up not being the case and caused way too many headaches as a result.

Isabella Richards 
Évaluation :
5

Excellent care and great people working at this location

John Burden 
Évaluation :
5

My experience for eight months was awesome. The front desk and help was always available and very courteous. Would recommend it to a friend and thumbs up to the staff there at the facility. Cheers, Dave .

David Chavez  |  Expérience générale 
Évaluation :
5

Had to switch drop off locations as the original site could not receive this size of truck.

Ann Hoffer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Jewell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert maidment 
Évaluation :
3

No clear Directions to the main entrance. The vehicles are parked in a different parking lot. Filthy vehicles, stinking inside and sticky dirty steering wheels. No return receipt provided

Nikhil Naik 
Évaluation :
5

Excellent people who at this outlet. Very friendly and helpful. I recommend you whenever someone is looking for your type of equipment to rent

Daniel Mcneil 
Évaluation :
2

Due to the ongoing harassment from the manager of the site after doing everything asked of me to clean out and downsize which she quoted me on and then gave me a hard time through many emails and was ignorant throughout the process. Still has not been resolved Another employee was handling everything and seen my unit was cleaned out and put into one unit to downsize and confirmed it in person and then I was harassed again from the manager.

robert gahan  |  Expérience générale 
Évaluation :
5

No improvement necessary

Chris Karrandjas 
Évaluation :
5

Moving into storage was easy and carts provided was awesome

Cheryl Rosenow  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NATALIE BRADSHAW  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Biancardi  |  Expérience générale 
Évaluation :
5

I ordered 3 trucks and a storage unit over the course of of 3 months. Everyone was extremely helpful and helped with anything I needed. I love the fact that you have to swipe to disarm and swipe to open the door and you have your own lock for the unit itself. I needed a smaller unit and they were very accommodating about putting my new unit on the same floor so I could move things easily enough. I will highly recommend to others!

ELISABETH DRISCOLL  |  Expérience générale 
Évaluation :
5

The new GM Melanie is A Star - 5 Stars 11/10! Brittany was also super friendly and helpful. All the staff are friendly, said hello, and always smiling. This is the BEST Uhaul I've ever used! Trucks and trailers are all top quality as well. Fortement recommandé!

Darwin Tchir  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry Kellestine  |  Expérience générale 
Évaluation :
5

The staff seem exceptional and I’m very happy so far with everything!

TANYA WILLIAMS  |  Premières impressions 
Évaluation :
5

Thanks to everyone for all your help! Thank you!

William Trost  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Olivia Kao  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lynette Enosse  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonios Tayoun  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

darrell tchir  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Vandenberg  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvonne Joseph Bell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Betty Crowe  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Grace Scott  |  Expérience générale 
Évaluation :
2

Some of the staff need training on how to treat people.

Jackie Iredale  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kim Newton  |  Expérience générale 
Évaluation :
5

Staff is amazing and quick to resolve all questions

MICHAEL ANTONE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aarianna Benoit  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Adib Eshak  |  Expérience générale 
Évaluation :
5

Tori and staff are the best location staff I've ever met. Always friendly, helpful and a pleasure to work with! Thanks again.

Darwin Tchir  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WASEMESSAM AHMAD DARWESH  |  Expérience générale 
Évaluation :
1

Trying to charge me for a unit that no longer have , when I gave notice that I was vacating the unit when I gave notice. Little blonde manager needs to watch her tone with people. She has big mouth on her when back is turned walking away. Tori I believe her name is. Poor management!!!

Crystal French  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Emir Eren Denis  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William Liscombe  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caroline Wilson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel McColl  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WASEMESSAM AHMAD DARWESH  |  Premières impressions 
Évaluation :
4

Me credit card was on file never notified about monthly payment until it late

JERRAN ANDERSON  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sarah Rice  |  Expérience générale 
Évaluation :
5

Tori, Brittany, Brock, Michael and all the staff are always super helpful and polite. They are always fair and they all take pride in working there. Awesome staff and management

Darwin Tchir  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

vince curcio  |  Expérience générale 
Évaluation :
4

Yes I got my first month free because I traveled from Calgary Alberta

Timothy CURTIS  |  Premières impressions 
Évaluation :
5

Friendly and helpful staff

Rohit Sharma  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maher Ibrahim  |  Expérience générale 
Évaluation :
2

hard to get manager of 745 york street london, when you are stuck. you are on yr own. will leave this comment on google as well

Delali Yokor  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Vallillee  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Si Wah Alfred Ng  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSANDIANE DELANEY  |  Expérience générale 
Évaluation :
5

Merci!

William Trost  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nazila Mahooti  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave Kennedy  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna Tkatch  |  Expérience générale 
Évaluation :
5

Very nice service, explained everything and helped me with my lock ! :)

Frank Mandalov  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David Taylor  |  Expérience générale 
Évaluation :
5

One word: FANTASTIC.

Chris Stoicovici  |  Online Move In 
Évaluation :
5

Thank you so much to the assistant manager and staff who helped make our charity move in so smooth and helping us with so many options and coming periodically to check in while we were filling and sorting through our unit. Absolutely incredible staff and would recommend to anyonee.

Krystyna Pataky  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

travis keck  |  Expérience générale 
Évaluation :
5

Convenient, secure and well managed. All the stall were helpful and efficient

trevor armstrong  |  Expérience générale 
Évaluation :
5

Convenient location close to my home. There when I needed it. Excellent staff interactions. Merci.

DAVID KENNEDY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geoffory Webber  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ingrid Sever  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHERYL-ANN HAWES  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ingrid Sever  |  Online Move In 
Évaluation :
5

Staff are super friendly, helpful and knowledgeable. I am running from a domestic abuse situation and they made a very stressful situation..stressless and were extremely understanding and kind which made this situation as pleasant as it could be, for that I'm extremely thankful to them.

Adam Salvona  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paul smith  |  Expérience générale 
Évaluation :
3

The storage was fine, but the staff member was was continually pushing me aside to train new staff with in person and telephone bookings. Once I didn't mind, but it was over and over. It took way beyond acceptable to process me in

TIMOTHY DIERICKSE  |  Premières impressions 
Évaluation :
5

At the beginning the guy who helped me made a mistake but the young lady (I don't know her name) fixed it, she was friendly, professional and she knows her job. When I came back to close the account she went above and beyond to make sure everything is correct and done properly. She deserve a raise

FANNY NEWPORT  |  Expérience générale 
Évaluation :
5

Delt with the manager She was very helpful, pleasant and accommodating. Would highly recommend.

The Classic Touch  |  Premières impressions 
Évaluation :
5

Honestly was going through a very rough time and these guys made it so easy to deal with. Brock was great and the Manager on duty which I didn't grab his name I apologize helped me out when an asteroid hit my life. Even when I stupidly locked my keys in the MOD was so quick to help. Seriously great service.

william lane   |  Premières impressions 
Évaluation :
5

Friendly helpful staff, my goto location for rentals.

Clinton Currie  |  Expérience générale 
Évaluation :
4

The only thing that I don’t like is that I checked out on the first and had to pay for the whole month I realized that this is policy but it suck’s other than that the whole experience was good the staff was very good and I had no problems

Robert Carroll  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mia Cortes  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BURRELL CHRISTOPER  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pamela Masters  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jason Burt  |  Expérience générale 
Évaluation :
1

Staff harassed me. Constantly. Court case pending.

simon heathcote  |  Expérience générale 
Évaluation :
3

Employee who accepted me had no idea what they were doing. Had to get help from a secondary employee to complete the check in process. She was excellent.

Jason Burt  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaki Peters  |  Expérience générale 
Évaluation :
5

The staff at this location were amazing...from start to finish...never had an issue.

Melissa Moss  |  Expérience générale 
Évaluation :
5

24/7 would be nice

Samuel Day  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martha Gomez Fajardo  |  Premières impressions 
Évaluation :
5

Lucas was tremendously helpful. Give him a raise.

Jaki Peters  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MADDISON SCHRAM  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan Jennex  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZELDA BROWN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassidy Fu  |  Expérience générale 
Évaluation :
5

The staff I talked to was very helpful I'm showing me 2 different storage spaces which was helpful.

Betty Crowe  |  Premières impressions 
Évaluation :
5

It was a great experience! Tory was super friendly, welcoming, and professional. The facility is clean, modern, feels very secure, and moving in was a breeze. I will definitely recommend this location to others.

Jasmine Kelly  |  Premières impressions 
Évaluation :
5

I dealt with Tori Ellis at the storage facility. She made my day after dealing with all the poor service and being lied to by 3 U Haul facilities in and around the Saint John NB area. Tori stayed with me from check in at storage to taking care of the truck return. At least one U Haul employee showed great customer care and empathy. She is a great asset to U Haul.

Robert Carroll  |  Premières impressions 
Évaluation :
5

U-Haul's new York Street facility in London, Ontario was easily accessed with plenty of convenient parking. The site GM (Tory) was a great help and responded promptly to any questions which arose throughout our rental period. We would unreservedly recommend U-Haul to our family and friends.

Steve Ries  |  Expérience générale 
Évaluation :
4

Slight issue with a staff member inputting an incorrect number on miles travelled, resulting in an overage charge. Spoke with another staff member and after about 15 minutes we had it resolved and the charge removed.

Jonathon Hau  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AIDEN ESTABROOKS  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Adeel Khan  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Broadhead  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WALTER PEARCE  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dana Manna  |  Expérience générale 
Évaluation :
5

Best storage units and very clean and safe

jennifer gratton  |  Expérience générale 
Évaluation :
5

The young lady that helped me,,I can't remember her name...was a great help..she explained everything clearly and simply...was very sweet and kind...I appreciate that.

Melissa Moss  |  Premières impressions 
Évaluation :
5

Everyone I dealt with was professional and dealt with my issues in a timely manner. Tori is an excellent manager, is organized and efficient.

Terry South  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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