Easy and convenient, thank you.
Kim L.Customer Reviews for U-Haul at Central Ave
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The Dover New Hampshire General Manager Tom and his staff are true professionals. Everyone is respectful and courteous and it is apparent Tom definitely knows the business of logistics. U-Haul's always there to help when I need to rent a truck. Bob H.
ROBERT H.Will be using this center again.
Carin S.I'm not sure of the employees name but she has been the associate I've dealt with multiple times at the Dover location. ..VERY personable and competent. She is the reason I feel comfortable choosing the Dover location again and again.
Shauna S.The team at the facility where helpful, professional and friendly. This location is a great ambassador for your company.
Daniel K.simply the best
Dennis C.I was very happy with the van. It was comfortable and had cruise control, this was a very pleasant surprise. I would definitely encourage people to use this U-Haul location.
john P.Speedy installation, what I believed would take three hours only took two, plus the employees were very friendly.
Elizabeth S.There wasn't any windshield wiper fluid in the truck. There was garbage left in the cab from the last customer.
Janis W.Satisfied
wasiu O.To be honest, our family only uses uhaul, specially the one in Dover, NH. I cannot say enough about the staff and the manager. They're kind courteous helpful. And you can almost see them smiling over the phone. I would recommend u haul to anyone specially Dover, New Hampshire. Merci.
stephanie C.Excellent customer service.
Shawn H.Great customer service by the manager on duty (Katlyn?). Very helpful, professional and friendly.
Steven O.We had no issues and we picked up our trailer quickly. And on the drop-off return, I did not have to go in because they came out and unhitched us. And we didn't have to sign anything. They were quick and pleasant. I would not hesitate to use them again.
Patrick S.Nothing more Employee did a good job
Michael V.Parking lot was a bit slushy
Theresa O.Very easy drop-off and helpful.
Ronald P.They took care of our electrical repair and concerns professionally!
Bruce B.They were great - an efficient installation, and I think did a great job. Definitely knew what they were doing!
Scott D.The staff was super friendly and i had a great experience.
Seth H.Very satisfying no complaints
Stephen B.The employee was working alone but did a great job balancing the hitch install with inbound phone calls and walk in customers. A++
Daniel B.Very efficient operation. And they really do take back boxes without a hassle!
Chester R.Customer service was AAA. The older gentleman was knowledgeable and funny which helped ease the stress of moving
Michael M.I picked up a truck out of normal business hours. I didn't enter the facility.
Tom L.Tom is great
Francis B.make sure all tires are properly checked. the trailer had a bad tire that was worn to the belt on the inside on one area. wasn't visible to me until i made an emergency stop at another u-haul center. lost three hours of travel time. Have photos if requested.
Walter M.Tom was great; friendly, and helpful. You should promote E-Vehicle hitch installation.
Matthew J.Free coffee? Water? Key chains? All 3 employees I dealt with were kind, knowledgeable & efficient! Very happy!
Jamie R.Great location, great service! Thank you
DANIEL H.No improvement needed. Francis at the Dover location made things super easy, loaded up a snowmobile & returned no issues!
Nick M.So easy to rent a truck that I thought I must be missing something. Employees were knowledgeable and courteous. Good experience.
Steven G.The employees were very professional and helped me every step of the way. Great job!
Mark T.Tom runs an excellent facility.
Mark P.Nothing… the service technician was absolutely the best which was key to my most positive impressions and experience. He processed my rental with expediency and courtesy.
Paul H.Thanks for not add security deposit... It's was quick, easy and simple drop it off when returned.
Leonard H.Mileage was off 3 real miles read on truck as 15miled no resolution?
david S.Costumer service was great, staff was knowledgeable and courteous. Hitch wan installed in a timely and
Ronald M.Friendly service. Was a quick pickup and drop-off.
William M.The windshield was dirty from the inside and hard to see when oncoming traffic was coming towards you. (Obviously driving at night) windows could use a wipe down. And please please pleeeease make the checkout process easier for after hours. Us and another customer were exhausted and the last thing we all wanted to do Was jump through hoops to check out. There's got to be an easier way!
Diann S.Was a great experience. The staff was attentive and was able to schedule the hitch install right away. Communicated when ready for pick up. Very smooth process.
John O.Had us in and out both at the pickup, as well as the return, in just a few minutes. Get people to deal with and will definitely be going there again if we need another truck.
Steven D.Crew always good here in Dover. Tom does well with training them .
Robert P.Nothing to change great service and staff
RICHARD W.Awesome staff. So friendly and helpful.
Jennifer N.Be sure to check the text you receive before driving off with the equipment. I didn't see it until I was at my first stop. It is how you check out the vehicle condition and mileage.
Susan E. H.Form to point out special buttons.
mary D.I asked questions by email.
William D.The associate that arranged for my CR-V hitch installation reviewed the available options and put together a quote that was lower than other shops in the area. She was also able to schedule installation 10 days earlier. The installation was completed in half the time that was quoted. Extremely satisfied with the entire process at Dover NH U-Haul.
steven G.Sonya was very helpful and professional. I felt totally confident in the equipment. She noticed the wiring was cracked and replaced it efficiently and made sure all was working. Very efficient and thorough
Theresa S.Excellent service, efficient and pleasant
kathleen M.Aucun
Justin D.