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Aleksei ShevchenkoCustomer Reviews for U-Haul at Florida Mall
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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A/C in storage was very cool but very high !!!
THAMIR HASSANGreat, great people and a convenient location. Highly recommended
Matthew HarperOverstanding Services Than you Mr. Trevino,!!!
Gaston TexierFast service
Stephan lopezClean your trucks before letting it off of the lot lots of roaches I even got bit have pictures and video if needed
Jennifer SchultzTie down openings on the side of the walls needed to be made larger to accommodate hooks or straps.
Carl StellrechtFast friendly service. Very knowledgeable
Robert MorrisonThe employee yelled at me through the window to drop my key without doing the drop-off procedure. I put fewer miles on the truck than I paid for and was not reimbursed for them.
Antonio MendezGood service
Kerry BroaddusManager is excellent
Kerry Broaddusgreat service i been renting for a long time now
hamid zabarGreat customer service thank you again
Joan SanchezAmazing service
Ghislain AguilarMe entregaron el vehículo sucio, manchado y el holor era insoportable
Nelson GonzalezI had a big issue. They never check their truck before they rented. fuel leaked from the gas tank at the gas station I spend my whole night and effect my move in date. They should check their truck before rented.
SERVER SAHINWe really didn't speak much, I was just there to drop off my truck, but it was fast and easy. Enjoyed it since I was extremely tired from moving all day and wanted to finally head home.
Vania Aguilar FernandezThe staff should be more friendly They start talking to you fast like they want you to leave ASAP
Anthony De la montaExcente atencion
Marco GarciaExcellent experience.
MARK GRZESIAKWhen I rent a Uhaul in Orlando area, I always go to this location. I will pass others to rent from here. So friendly and helpful.
MICHAEL ROUSHThe light showing tire low pressure was on.
Eduardo OliveiraThe truck was not cleaned prior to us getting it. We had clothes and cigarette butts in the passenger side. We also found a bag full of smaller ziplock baggies in it.
CAROLINE DIAZI tried to reserve truck via online, but there was a system issue and I had to wait until the next day, Monday, to pick-up the van. On a prior occasion, I told the manager, Trevino, that I knew where a couple of U-Haul trucks were but I needed a discount/free truck. So I told him the location. He was at the hotel securing the truck before I could get back there... he never discounted my bill... or even said thanks. What a liar and an ass!
Wayne BrownThe drop off was easy too.
Lorina EstradaWe left the car clean the people before us smells like they smoke alot of cigarettes
Adrield DELGADORien
Sookraj Singheverthing was straight forward and great
osvaldo solisRien
Sookraj SinghThe manager and customer service representative we interacted with were very friendly, helpful and professional. Highly recommend this location
Lisa SchneidermanOui
Carlos Vallejosthe truck was beat up and it pulled to the right when braking the passenger side mirror was loose the starter would stick and the fuel tank breather was blocked the instrument cluster had a check fuel cap message and the tank was pressurized and vented when the cap was removed. the truck also got terrible fuel economy 29 miles was 3,5 gallons
David TukdarianThe right rear view mirror was too low, I couldn't see very well the cars coming from my right side. I didn't feel safe!
JUAN LOPEZ PAREDESExcellent customer service 💯
Cassandra Parker KingThere is nothing I can say that needs improvement. Everything was smooth and the customer service person who helped me was great and very knowledgeable.
Paul ColonYes one of the best location
Ricardo JeanNon
benjy jeuneFast service, easy in and out and drop off
Steven schultzGeneral manager was VERY helpful!
Todd McCullenPick up and drop off was smoothe staff was helpful and friendly
petina crewsDevices are past their prime. First one had a fanbelt loud squeak. Replacement vehicle worked if but had several warnings on the dash panel
John Clanceythe vehicle was older with over 150 000 miles. It got me to my destination and back to the rental location. I had no issues at all.
Victor ChinI arrived at the wrong location that I made my reservation at. They made a quick call and I was on my way. Fast and easy.
Steven SchultzRien
Sookraj SinghVery good customer service. They always nice
Maria AyalaExcellent service from the lady who assisted me, she was very kind
Jorge AristizabalRien
Sookraj SinghVery nice, and very professional
Jack DuranAfter hours parking was horrible 2 out of 3 keys did not work 3rd truck was bigger didn't need that much space my TV broke I was getting gas and when I was done the truck would not start up which put me pass my drop of time the app doesn't work properly have to use internet website to register and drop off and still didn't let me dropped off truck but the customer service lady and the lady that was in the office was patient and caring everything yall need to fix thank you
Qrashari MahoneCasper and Megan are phenomenal employees. Can you give them a raise please
Zaraida CrawfordI had a great experience at U-Haul Megan helped me with the process she was extremely helpful and friendly thanks u haul I’ll be back !!!
bobby rodgersExcelente servicio les doy 10 en Excelente gracias uhaul
leonor amadorGreat service
JESSY RIVERA GARCIALack of customer care. Vehicle was not bought to front for me, had to hunt for it in a large car park. Charge for gas even when I had filled back up with gas. Argumentative representative. Not a great experience. Had the box truck 3 hours and did 30 miles and was charged almost $80
Phil Peacheycheck in and out was quick and easy. I will definitely continue to use this location
Ashley KnightVino and his staff are amazing! Thank you!
Marcus BrownKeep the employees you have there. They were very helpful and know their job well.
Emilio MercadoThe truck some rown with trans sound wiar and the right from lite need it not working
carlos encisoOmg the ladies at that location is awesome men. They help me with all my problems they even call the customer service to help me out with my situations. Sakira who I've met for the first sorry if I miss spelled the name.also Jasminethe first time &Megan has been a star from day1 with out they're heIp I wouldn't walk out with that vehicle on Tuesday
Rochney SylvestreThey were very helpful
Allyson Lesesne | Expérience généraleThank you! It was a great storage experience. I will do it again when needed.
daphanie robinson | Expérience généraleteam was super helpful
ROBERT FULLMAN | Expérience généraleGood Service
Kristine Harlan | Expérience générale