I was peonies with a chair for me to sit in while I waited, only took about an hour.
Bambi LavanaCustomer Reviews for U-Haul of Rancho Cordova
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Corrie did an excellent job on the hitch installation and answered all my questions.
Armando TorresAsst. manager Amanda was top notch! She deserves a raise!
Darren McfarlaneThe employees were very helpful.
Floyd CaporaleI go out of my way to rent from here, they're so good!
JENNA RINGLEQuick, efficient, knowledgeable, and personal. Excellent!
Michael WilliamsKeep doing what you’re doing
Dale BeardThis site was clean, organized and easy to find. The personal were fast and efficient
marc feganNo problems noted
Joe WilliamsGood customer service, Sage was excellent and helped in finding the correct truck for my need.
Javed AkhtarGreat service
DAVID BEIGELAmado the GM was fantastic
Ryan FranzenThe gentleman at this location was friendly and efficient and made the return very easy. Unfortunately I can't say the same for the sunrise, food and liquor location, which is where I was supposed to return the truck. When I arrived there, the man who I assume was the owner told me he couldn't take the truck and I had to take it to the Pyrites way location. he couldn't have cared less about the inconvenience.
Brett FletcherThe customer service representative was very friendly very informative, and very professional. This is why I use this location all the time.
Sharon HarrisVery friendly and efficient
Kimberlyn YoungVery fast and friendly service.
Jason FareiraGreat job very informative and helpful
Jason Sellthanks. great job.
paul dunganThe staff was very helpful and pleasant to work with.
Justin HeilmannWas well taken care of. Amidst the busyness they were excellent with th Ed customer service and took time to be sure my needs were met. A++++
Edmund FrydelExcellent customer service provided
John CoyneNothing! Oue experience was perfect, easy and the sales person was knowledgeable and kind.
Lori ThompsonI have been to this location for various services. Every representative I have encountered knows customer service and what that means. From hitch installation to truck rental, I'm happy to do business with GoldRiver U-Haul.
Ron DevriesI had an excellent experience thanks to Amado
Kelly ParkerHighly recommendable, very professional, served top tier customer service will most definitely be returning….
Dawn GreeneAmado is the best, respectful, funny, and professional. I don't think there is anything that that location could do better, employees like Amado do not xome around often and I don't even know how to thank him enough, people like him you don't want to lose. Take care.f of him, he's an asset and a Damm good person.
Jeff MitchellEasy process to follow
John CoyneGuy was great
Andrew EstopinalGreat service, friendly staff.
Amy WillmsIt was quick and easy.
Victor SampsonAmanda was great and so very helpful! Thank you for this fast and great experience Amanda!!
liza nusolauNice
Ahmad ParyanFriendly Staff, in and out pretty quickly, overall Good experience 👍🏼
Theresa D'AmatoExcellent service à la clientèle
Olivia KasiryeI am 76 years old. I have to tell you, I have never seen a person so accommodating to customer service in all my years as Amado is. If I had a business I would do my best to keep him happy. I think Amado should be the employ of the year. Randy Hamman
Randall HammanAmanda made sure that everything was in order and didn't laugh at me because I was surprised that UHaul uses push to start pick up trucks lol! Getting older is a blast and UHaul is still a trusted source for truck rentals!
Alana WoffordMy experience was perfect! Amado and Corry were wonderful. I had a great experience and am really happy!
Rebecca MeyerCustomer service was really good. I would recommend and come back if I ever need anything from uhaul in the future.
Cherriee ButlerThe van was new, the service was great. The guy that helped us was personable and helpful.
Larry CohnThanks for the fast turnaround
Jeffrey TeehanAbsolutely Nothing
KISHKA WESLEYCustomer service was excellent,
Daniel CabralGreat service, quick hook up.
Leonidas AlevantisS.O.
Andrew ParkVirk
Lovepreet VirkThe company sucks. Not the people at the register
John FullerI was very disappointed, when I called to make a reservation on a truck just to pick up a couple pieces of furniture. The guy on the phone said I would need a debt card number to reserve the truck. He didn't explain the process or what to expect when picking up rental in fact, I asked him if I could switch from my debt card to using a gift card. He didn't have an answer and that I would have ask when picking up the rental. I couldn't use my gift because I didn't have $100 on it which is required but, yet I was able to use my debt card to pay $48 to drive it off the lot. Mind you I had to go to the bank to deposit some money into my account. Then go back to pay using my debt card. All of that would have not have happened if the guy making the reservation would've been more explanatory of the process. Then come to find out that not only do you have to fill the gas back up. Then you also, have to pay a 0,79 per miles you drive for the wear and tear of the vehicle. I was not driving out of town/state it was local and just for a few hours. I had to pay $41,06 extra because, I drove 52 miles mind you I had just put $20 of gas in the tank when I dropped it off. I feel if you drive local as long as you fill it up with gas YOU SHOULD NOT HAVE TO PAY 0,79 PER MILE for wear and tear on the vehicle!! So, as far as I'm concerned they owe me $41.06. For over charging me. It's $19,95 for the truck, $48 to drive it the lot, and $20 to fill it back up with gas that should have been it for the expenses for the little time I had the truck. It was very bad!!
Sharon RyffPositive "shout out" to Sam for his help. Merci.
Randall nelsonGas meter on cargo van required driving multiple miles to get the gauge where it needed to be. I ended up adding almost twice as much gas as it needed. My final receipt does not show my adjusted milage. I drove less than expected and was still charged for what I guessed at the beginning.
BRENDAN MICHAEL PLOEGERThe girl that works the front desk Amanda super helpful and above and beyond on customer service
Jamien GraggExcellent customer service with the focus on attention to detail. It was nice to do business with gentlemen, who take pride and what they do. I would definitely do business here again.
Scott SmithPrompt friendly service in a very reasonable amount of time.
bill hoffmanOutstanding service,very professional
SITELA AKAUOLAAucun
Charles FinleyAucun
Charles FinleyExcellent service and support!! Keep up the great work
Ben PaskalGreat service..
KIRK BASINGEROnly had 1 counter person on duty but got check in pretty fast. Good service.
David FloydExcellent customer service!
FRANCES TAYLORI NEED MY SH*T BACK !
Bradley OsterhoutI received Excellent Service! Mr Amada, I think I got his name right, went the Extra Mile helping me. Much appreciated!
William ScottPoir customer service. When I arrived to pick up my reservation, the employees saw me go into the office. They were not helping other customers, only moving trucks around the yard. I had to wait 15 minutes before they came to help me and then provided poor level customer service.
James WelchContinue to be Awesome!
Katheryn CoxBrake maint light would come on some times
BRUCE BARDONKeep up the excellent work. Happy New Year!
Tara Rooks