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mary oCustomer Reviews for U-Haul of West Saint Petersburg
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Tory helped me get in and out easily. Answered all my questions. And especially assisted on check out when the closest overhead door was not working and assisted with an alternate exit location.
Ed RExtremely helpful, fast service.
MATTHEW SLove this location; we use this location twice a year - customer service is always 100!
daniel pThe trailer hitch lights weren't working when I connected the truck to my trailer. When I brought the truck back it was confirmed that the truck had a fuse that wasn't working. This should be checked when a pickup is rented.
Kevin LThe were great, friendly. Helpful, kind respectful. Overall excellent.
mariette dEquipment wasn't available in our location even though we reserved weeks in advance. we had to go an hour out of our way. We didn't get a discount or a partial refund either.
Amanda OJoe and his staff were extremely helpful. I received email and text correspondence prior to my hitch install. Joe then did a great job installing in the time allotment Highly recommend them!
Tom MThe team at 66 th Street and 38 th Ave N St Pete Fl Uhaul are always on top of their game . The facility is clean organized kind and fast all of which means a lot to me and my employees. Seen a very bad review about a uhaul on Belcher in Largo today I went on that review and told that company to come to 46 Ave N store and rent there because they are always nice and right on time .
gale vNothing Everything is Excellent
Robert GMy rep had outstanding customer service today,. His demeanor was stand- off ish, however his service was quick. efficient,& on point. You go u-haul!
Tangela TThey did an excellent job. Very quick and everything looks great!
Keith DKeep up the great work!!
Kristi SExcellent service
kelly sJoe & his staff are the best around we rent every week a truck we will not go anywhere else plus he helped us we had emergency and we needed a car hauler really fast and he helped us and got it for us and we love them to death. Thank you again Joe for your courtesy and always being there for us
harry lCannot think of anything right except keep your pricing reasonable and low as possible.
Robert PThey were very busy yet the staff on hand did a great job!
Preston FI try to only rent from this location . They are clean ready to go . If they don't have the truck I need they search for the closest one for me . 66th Uhaul is number 1 to me ‼️
David BI literally thought the truck was going to fall apart when I was on the interstate. The brakes were soft and the steering was loose, it was tough to drive.
Mike CJust make sure that everyone who greets the public is as well trained and helpful as the gentleman who helped me. He was just great.
Michael FAll was done well, good store & people
Bob VYou guys jackup the prices at the end of the contract and that's not cool for business
Marion BYoung man manager was extremely professional and efficient. Well organized.
RHETT RSmooth and easy process! Friendly customer service. Will rent from this location again!
Melissa JI originally reserved truck two weeks in advance The truck wasn’t available the day of pickup
MARK SThe guys took good care of me quickly and professionally .
KENNETH HAlways a easy truck renting experience..left my bluetooth speaker in the truck upon return and it was waiting for me when I came back..would recommend this location to anyone
Chris SAll personnel I dealt with were very professional and respectful.
james aNothing Thanks
FRANK RExcellent service à la clientèle
Jeff BThe gentleman were very helpful and responsive to our pressing needs. The truck ran flawlessly and we arrived at our destination safely. I totally recommend this location.
Donald KStaff was courteous and respectful and very helpful. I had went to the North 4th Street location first but they were not helpful at all and acted like I wasn't even there. I would never go back to that location again
gene rJoe, manager and the person who did the install, was terrific. Do what you can to keep him around. He's running the site, and doing it very well!
charles cNothing. Everyone I came in contact with was polite, friendly & professional. Great experience during a stressful time.
Robin PKeep up the professional & good work Thanks again Linda
linda fTeam made it easy from start to finish. Thank you!
Beau TCustomer service was good. My only complaint is I reserved a truck and had to take a van.
Danielle JGood service by friendly staff. Equipment was ready on time, appeared well maintained, and functioned as it should.
scott cPhone App kept saying invalid code so I had to go to a person at the desk to get the truck.
Raymund CTodo muy bien
JORGE GI was billed for something before I was even told about the bill. Very unprofessional
Alexandra HThey guys were great. Nice to deal with people on the ball especially since I did a last minute booking online.
Samuel HIt’s getting better every time.
Bill WVery professional!! Not sure if it could be better.
ANTHONY Bour motorcycle trailer that we rented should have the ball bearings fixed. The trailer made it very uncomfortable to tow with all the thumping. I feel that it was not worth the rental fee and would like a partial refund.
James RI have rented from this location a few times now and every time the employees are professional and friendly. This last time I needed to upsize the trailer last minute. The store manager Joe P. was helpful and happy to help me rent the trailer I needed. Great place, thanks again!
Yvonne HOnline check in was a little confusing, but otherwise great experience.
Jon LGood customer service very friendly, and helpful
Jeff BThe staff was friendly and helpful. They also helped me in a timely manner.
Charles PEverything from booking vehicle, picking up vehicle and returning vehicle was great! Thank You. Always would recommend this location to family and friends.
Jason LI brought my own hitch, wiring harness, and pin because I have a hatchback and this is an unusual vehicle to put a hitch on. Joe had the install completed 30 minutes earlier than I expected, professionally installed, and I'll be able to test it out when I tow a trailer with it in 10 days. Hopefully, I won't have any reason to change my review.
tina bTruck rental went very smooth. Can't think of anything to improve. Your employee knew what he was doing and the return was made easy. Merci
Brian HNo comments. Everything went smoothly!
Michael IEveryone was very nice and friendly. Will return to rent again.
DANNY pThe entire staff both at drop off and pick up were amazing. Explained everything and got me through my rental. Drop off was easy and professional. This is a great team.
Robert Bfine
Timothy T | Expérience générale