Customer Reviews for U-Haul at 67th & Bethany

3616 évaluations

6001 N 67th Ave   Glendale, AZ 85301
(@ Bethany Home Rd)

(623) 937-3975

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(623) 937-3975

6001 N 67th Ave
Glendale, AZ 85301
(@ Bethany Home Rd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSEMENE J. 
Évaluation :
1

The truck was dirty little bugs and I stuck overheated six times I have to call it off every time took me 11 hours from Arizona to Anaheim and after all the Charge me 20 $more wish I took it before the time

AHMAD B. 
Évaluation :
5

Friendly and professional service.

JASON K. 
Évaluation :
5

Judt rent where ever they need l don't have aby complains about the trucks what l still rent till now thx

LORENZO V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VINCENT M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sevana S. 
Évaluation :
5

They also went out of their way to help us.

RICHARD K. 
Évaluation :
5

Let us extend the rental on the 24 foot truck. We just needed more time. But instead had to drive another 2 hours out of our way just to bring truck back in 24 hours because some else needed it. There is more than one truck at your location. And I also think if I already using it then what's going to hurt for me to have it another day when I am obviously paying the additional day rate and for all the miles used regardless ?!!! Just very irritating. When we have had smaller truck rental they went ahead and let you extend it probably because they knew it would take A lot more trips. Thanks anyways, otherwise no problems with this location at all. Friendly and professional.

Annie T. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

BERNADETTE O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUZETTA C. 
Évaluation :
3

My last visit I was not given a lock or the fillet I had ordered.

JAMES H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTORIA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie J. 
Évaluation :
4

The truck cab was very musty besides that no problems.

ALANA H. 
Évaluation :
5

Howard is an excellent agent AND I GIVE him kudos for his professionalism. Will be back in future!!! Sincerely Richard Avalos

RICHARD A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RONALD K. 
Évaluation :
5

Harold was great. Couldn't have had a better experience.

ERIC B. 
Évaluation :
1

Very disappointed will not use uhaul again after all the run around. Sent to 3 different places and still never got a truck. Next day we get a truck but just as bad.

LYNN M P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

THOMAS T. 
Évaluation :
5

1st location didn't have trailer I reserved, and did very little to fix error, was rude. Location they sent me to made up for their shortcomings.

LAURA C. 
Évaluation :
5

The customer service ww received at the Location from Walter was above and beyond. Robert was a little harsh and directed. Walter went the extra mile. No matter if we were male or female. If Walter is at this'll store then I would recommend.

BELINDA H. 
Évaluation :
5

The guys at this location truly have respect for not only their Customers but also their Employer. I live 80 blocks east of this location but I will go the distance to rent again. Thanks

MARCIE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MA H. 
Évaluation :
5

Robert Riggs made the pickup and drop off process easy and streamlined. He was very nice and helpful. He made the experience above expectation. Merci.

CHRISTINE W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

kaitlyn C. 
Évaluation :
5

Staff is very friendly and very helpful.

NICOLE S. 
Évaluation :
3

Only trouble we had was trying to get location on our phone

BOBBY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reina M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARCO M. 
Évaluation :
5

Every thing was good

KALIBUSHI G. 
Évaluation :
5

the customer service provided by the employee was top of the line. I appreciate his smile, professionalism, and efficiency. My family and I were pressed for time in moving our son from college to back home. You guys were awesome!

Patricia W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARIANA B. 
Évaluation :
1

What a nightmare. Were to start? Ok how about the web page allowing you to pick up at one spot and drop off somewhere else but then the actual pickup location tells you no you cant do that. Happen both at the original pickup location in Peoria and the 2nd location also. How about telling you that the day before that everything is set and you can pickup you vehicle at 7a but when you get to the location its closed and your calls to the office are not answered so you end up waiting an hour to finally get sent to a 2nd location to be told that since you cant drop off the vehicle at the location you had planned you end up having to pay more because of the mileage. The people at the 67th Avenue location were nice and the problem that was created because of scheduling was not their fault. But the consumer should not be penalized for system and scheduling mistakes.

ARIEL S. 
Évaluation :
5

Harold was thorough and friendly and a pleasure to work with

BONNIE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER H. 
Évaluation :
5

Excellent thank you

LEONARDO R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy B. 
Évaluation :
5

Counter guy is a very pleasant, courteous n quite helpful.

MARY LOU E. 
Évaluation :
5

The process is easy, simple and smooth. I made all the arrangements for my mobile phone, prior to. I arrived on the lot, was greeted by the attendant and was in the truck, with keys in hand, ready to go in less than 8 minutes. the most seemless process I have ever encountered and most likely be using again

Artemisa P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TAMMY M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James T. 
Évaluation :
5

the first location that the truck was supposed to be picked up was not there so I drove to 67 and Bethany it worked

RUTH P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADRIANA D. 
Évaluation :
5

Let customers know that a moving dolly is no longer included with a truck rent. Otherwise service was great

MICHELE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judy K. 
Évaluation :
4

Manager was rude when we first got there we could not access the online info. he was cleaning a truck out and my daughter asked if he could help and all he would say was You have to use the online to get your truck. gee I am sorry we were such a bother.

CATHERINE C. 
Évaluation :
1

Had to drive 6 hours one way to get the trailer. Then the drop of place was a total junk yard and no one to assist. I had to lift the trailer off my SUV without any help. I was told at the pick up point the tongue weight was 260 lbs. I was barely able by myself to get the trailer off of the hitch. I am 78 years old and hurt my back lifting off the trailer by myself. Your drop off point was a total pig sty and junkyard. If the is the best U Haul can do for its customers I want no part of ever using or recommending U Haul to anyone. I think I will have to go to the hospital with my back as I am in a lot of pain!!

Clinton I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLY B. 
Évaluation :
1

Worse experience dealing with the so called manager there she was a poor example of a manager and I was treated very poorly!

Lindsey H. 
Évaluation :
4

Excellent running truck

BARBARA H. 
Évaluation :
2

Didn't have a furniture dolly and instead of just comping me, they said to just go buy one

ALYSSA V. 
Évaluation :
1

The rep argued w us about the rental didnt do a inspection we ended up stuck for 4 hrs getting a tire replaced it was a rough experience dont think I'll be renting ever again

Paul K. 
Évaluation :
5

Dallas was great. She managed to provide excellent customer service despite uhaul's system being completely down. She was attentive, professional, friendly, knowledgeable and extremely helpful. She and the team on 67th Avenue and bethany home rdare an asset to the company. Merci.

Naomi M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN S. 
Évaluation :
3

Allow for the corporate card on file to be used for payment. Making an employee pay with their own personal card is ridiculous especially when this isn't the first time that we have rented Uhauls.

CHRISTOPHER A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JUAN M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melissa S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kyle L. 
Évaluation :
5

Fast and friendly.

Carter S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD B. 
Évaluation :
5

Dallas was prompt, professional and great at her job! will go see her again!

CHARLES M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall G. 
Évaluation :
5

Go app did not work had to go to complete agreement

FRANCIS L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARGARITO L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CATHERINE M. 
Évaluation :
3

Have more than one person working. Have someone helpful working or someone who can at least pretend he doesn't mind being there.

CIARA F. 
Évaluation :
3

I rented a U-Haul truck about three years ago and it was excellent. This truck I recently rented should not be sent cross country again until it's been completely looked over by a mechanic. It was very difficult to steer, it would barely make it up the hills in the mountains and rear left tires were in need of replacement. Truck was dirty when I picked it up.

BRUCE G. 
Évaluation :
5

Do you have a great staff helping the customers in a timely manner always assuring them they will help them as soon as possible this was a great experience for me keep up the good work

SHARON S. 
Évaluation :
5

Sara was amazing! She assisted me in scheduling my reservation (which I had to change) and did an amazing job at explaining the expectations of what I needed to do prior to leaving with the truck and returning. I highly recommend this U-haul location! Thank you Sara!

DEBRA H. 
Évaluation :
5

good service

ANA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAUNA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAHMOOD S. 
Évaluation :
5

Amazing help! Was in need last min and got us in and out and was amazing customer service super friendly! And will be going back for all my moving needs

JOSE E. 
Évaluation :
5

The link U-Haul.com/share is not very user friendly to do a self drop off after hours.

HECTOR H. 
Évaluation :
3

First my reservation was rescheduled to a location that was not open. Then rescheduled to this one. I was insured that there would be some kind of email sent to compensate me for my time and trouble (50 $of some sort) but never received any email. Picked up the trailer but did not notice tire damage and had terrible vibration for the trip to Maricopa and back. Already running late I had no choice. No spare tire on the trailer. Pretty sure the damage was there when I picked it up. When I relayed this information it seemed to delight the people working there as being funny? Anyway, I will for sure check out the tires next time I need to use a motorcycle trailer (which will be on April 23, 2021) to travel to Las Vegas. I will be more diligent with the next reservation rental.

Kerry R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMBER N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY W. 
Évaluation :
5

Rien

carla P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jill M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Porfirio Q. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Raymond S. 
Évaluation :
5

The only issue is I paid for 6 hours I had the rental approximately 3 hours the lady said I would get credit for not having it six hours and I never received the credit and was still charged full price

JENNIFER M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHESTER H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gwendolyn E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONY N. 
Évaluation :
2

When you say the boxes are going to be somewhere, they should be there. My moving help arrived to pick up my boxes for me and were told the boxes hadn't arrived.

Khadijah M. 
Évaluation :
4

Good customer service, helpful advice.

GARY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUMMER D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Annie T. 
Évaluation :
5

Great as always.

Chris C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos C. 
Évaluation :
5

Not necessary to do something else

PETRA P. 
Évaluation :
3

Under staffed, one person with a 20 minute wait to be helped.

Ted L. 
Évaluation :
5

Always a pleasure renting here

mike w.  |  Expérience générale 
Évaluation :
2

We asked to rent a trailer for the ubox to tow it home and the person there would not accommodate us. It appeared he was short staffed. There was another customer there hooking up their trailer withou

Cristian S.  |  Expérience générale 
Non reviews have been submitted for this location.

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