Le client n'a pas laissé de commentaire.Justin J.
Customer Reviews for U-Haul at 67th & Bethany
Pour nous contacter
Glendale, AZ 85301
(@ Bethany Home Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Thank you to your staff, I will be back in a few weeks.AARON F.
We reserved at 27th ave location. They called to say sorry we dont have a truck for you w/in 100 miles the day b4 we were suppose to pick up. We dont guarantee we will have a truck the size you need. What do you want to do. I freaked out, what do you think, after an hour back and forth, she finally checked locally and found one. I think she should have done that b4 she called me. Also we tried to cancel the free storage which was an hour away from us. and everyone said sorry we can't do that. So when we got moved I called the storage place direct and they said no problem we can cancel. Those other people must have been new. VERY FRUSTRATING EXPERIENCE.JACKIE U.
Jeffrey was amazing he help so much when it came down to finding a U-Haul and also a storage unit ... Was super nice and very helpful would always go to this location!!!!Jacob A.
Le client n'a pas laissé de commentaire.JOHN N.
Very clean very friendly and come Vignon and they had what I needed it thank you for your services I love you U Haul U HaulErma K.
I went to the hospital got out the car was towed with out me knowing then charged me for a towingDARNELL C.
Great and friendly customer service!ROGER T.
Le client n'a pas laissé de commentaire.SHERRI J.
Le client n'a pas laissé de commentaire.Heidi S.
Le client n'a pas laissé de commentaire.James G.
Le client n'a pas laissé de commentaire.ADRIAN T.
Le client n'a pas laissé de commentaire.JENNIFER V.
Le client n'a pas laissé de commentaire.ERICK V.
Le client n'a pas laissé de commentaire.JOHN B.
Maybe hire more counter personnelJAMES L.
Amazing customer service and I would totally recommend this location. Thank you SO much!DEBRA H.
Le client n'a pas laissé de commentaire.Mark B.
Le client n'a pas laissé de commentaire.MARK E.
Le client n'a pas laissé de commentaire.BRENDA H.
Service was very good. It is difficult to get in and out of the business due to its location though.RICHARD D.
All goodJUAN N.
Le client n'a pas laissé de commentaire.Dewey T.
First off worst experience ever with Uhaul. Was quoted one price online then picked the truck and was charged an extra 70 $The guy was like he didn't see it on my reservation. The truck had inadequate headlights to drive st night. Even with the high beams on you could barely see the freeway. Turned an 11 hour ride into a 2 day adventure. The auto transport all tires were semi inflated. The straps came unlocked like 4 times during the trip. If the chains hadnt of been strapped to the cars rear end and front sway bar could of possibly lost my 1969 el camino on the freeway of we weren't constantly checking the mirrors to see if the straps were flapping in the wind or pulling over ever so often to retiggten the straps to be safe. So had to file a complaint with corporate about my rates and they saw I was only supposed to be charged the online quote. Needless to say now waiting to see how they plan on rectifying the horrible experience and refund me je difference and compensation for their faulty equipment. Stay tuned!MATTHEWS W.
Le client n'a pas laissé de commentaire.EDWARD T.
It was gre8JACOB Q.
Le client n'a pas laissé de commentaire.STEPHEN B.
The U-Haul employee working here was awesome. The area is a little sketchy and there are a few questionable people walking around and in the lot.WILLIAM M.
Le client n'a pas laissé de commentaire.BEVERLY C.
It might help to have a memo on how lights turn on or off. I turned light off and the dome light stayed on. I tried all switches I knew for lights. It could run down the battery.KAREN V.
Do not use POG movers. Unprofessional and multiple broken items when receiving at new locationJanice F.
Was overcharged the guy at the counter couldn't explain why and my reservation was for 4 hours but they switched it to 3 and I had also put the lowest insurance then they changed it to the highestCrus C.
Le client n'a pas laissé de commentaire.TIERRA J.
Le client n'a pas laissé de commentaire.Ashley H.
Service was kind courtesy knowledgeable excellent customer service even the phone service was excellent when I called to extend my rental thank you U-Haul for doing a beautiful job on helping me move and relocate I will recommend U-Haul to all of my friends and family thanks again EVELYN WILLIAMSðŸ–EVELYN W.
The staff there they're specifically Amanda they're great understanding people and very helpful. Thank you for best service . John EllJOHN E.
Order from inside driving area was unbearable. Clean but smelly.GENEVA B.
I got the truck. No dolly. Boxes of trash in the back. It also had cigarettes and pieces of pizza. Very dirty. The inside smelled like marijuana.Lorena L.
The app and website both had issues loading the rental extension page for me. I was able to call and have the trip extended, but had to sit on hold for 30 minutes. Also, a better experience with the website booking would be helpful - Searching by specific vehicle, location, and days needed brought up several locations. I picked the one that worked best for us, but the location was changed on us about an hour after we booked online. It made it a bit confusing, and during the change our trip somehow went from a three day rental, to a 4-hour rental with same day return. Other than those items, which is rather minor in the grand scheme of the experience, we enjoyed the service and plan to utilize it again. This location in particular was small, but had a very personalized feel to it, and the gentleman that assisted us with getting the keys was very polite.Jose C.
Great service!RONALD L.
Le client n'a pas laissé de commentaire.THONG P.
Le client n'a pas laissé de commentaire.MARC M.
Le client n'a pas laissé de commentaire.Mario M.
Poor guy was by himself but still helped meCHRISTINA P.
I rented a dolly, but it wasn't on the truck. I would just suggest to make sure all the items that we rent are there, please. I'm a girl and going back to the location to pick it up it was a waste of time for me even more cause I had to do it by myself, but overall it qork as needed.Estefany B.
Le client n'a pas laissé de commentaire.RUSSELL P.
I actually dropped at wrong location but otherwise , got the job done.Zenith G.
Le client n'a pas laissé de commentaire.GREGORY L.
Le client n'a pas laissé de commentaire.EMELIA T.
Your system is the absolute WORST I've ever experienced. I waited for so long to book the reservation, then after I booked it; there was more run around. When I thought I was done, I then was met with more runaround. They ask for an alternate person and if they don't answer, we have to start all the way over. The store clerk can't help because the online people have â€œcontrolâ€ of it. Just a complete joke. Uhual and it's online system is complete trash and doesn't make it easy for the customer to be quick about it. I spent 45 mins just dealing with the foolishness.Mykala C.
Le client n'a pas laissé de commentaire.KRISTA B.
Had to use app to puck up truck strongly felt it wasn't user friendly! If you are not a complete wiz at using your phone to sign up read the fine print ect I wouldn't recommend picking up or dropping off truck when their closed. Everything else was great!Tammy R.
Le client n'a pas laissé de commentaire.THIERRY H.
Le client n'a pas laissé de commentaire.CHLONDA B.
Le client n'a pas laissé de commentaire.JANICE H.
Le client n'a pas laissé de commentaire.ANGELA M.
Great customer service, knowledgeable employeesERWIN M.
Le client n'a pas laissé de commentaire.Cherie C.
Horrible customer service when I picked up, representative not willing to do a walk thru, didn't care about my concern regarding the vehicle I was driving plus it was in poor condition, not clean at allVERONICA H.
The truck was extremely dirty, smelled like a 100 year old bar, had a leak in the driver side rear tire that I had to air up every morning,, AND I was told at pickup that after 100 miles the mileage charge would drop to 0,19 per mile, I was charged 0,59 per mile for the entire rental.Jeremy K.
Le client n'a pas laissé de commentaire.Kira T.
Don't charge ridiculous fees for gasDominique D.
Le client n'a pas laissé de commentaire.Cristina G.
Le client n'a pas laissé de commentaire.PRISCILLA G.
Le client n'a pas laissé de commentaire.ARMIDA R.
Le client n'a pas laissé de commentaire.JASON E.
Have additional agents available at this location on all shifts.GARFIELD W.
Le client n'a pas laissé de commentaire.Joe R.
Le client n'a pas laissé de commentaire.CHRISTOPHER F.
Le client n'a pas laissé de commentaire.Dazha W.
Le client n'a pas laissé de commentaire.ESTEBAN G.
Truck broke down and had to be towedMARQUITA G.
Nothing overall experience was amazingJessica D.
Le client n'a pas laissé de commentaire.AHMAD B.
Le client n'a pas laissé de commentaire.AURELIA B.
Le client n'a pas laissé de commentaire.BRANDY K.
Keep the same rep that took care. Of my rental. Very professional and very courteous.Reuben M.
Le client n'a pas laissé de commentaire.ROSEMENE J.
The truck was dirty little bugs and I stuck overheated six times I have to call it off every time took me 11 hours from Arizona to Anaheim and after all the Charge me 20 $more wish I took it before the timeAHMAD B.
Friendly and professional service.JASON K.
Judt rent where ever they need l don't have aby complains about the trucks what l still rent till now thxLORENZO V.
Le client n'a pas laissé de commentaire.Don B.
Le client n'a pas laissé de commentaire.VINCENT M.
Le client n'a pas laissé de commentaire.Sevana S.
They also went out of their way to help us.RICHARD K.
Let us extend the rental on the 24 foot truck. We just needed more time. But instead had to drive another 2 hours out of our way just to bring truck back in 24 hours because some else needed it. There is more than one truck at your location. And I also think if I already using it then what's going to hurt for me to have it another day when I am obviously paying the additional day rate and for all the miles used regardless ?!!! Just very irritating. When we have had smaller truck rental they went ahead and let you extend it probably because they knew it would take A lot more trips. Thanks anyways, otherwise no problems with this location at all. Friendly and professional.Annie T.
Le client n'a pas laissé de commentaire.BERNADETTE O.
Le client n'a pas laissé de commentaire.ANTHONY R.
Le client n'a pas laissé de commentaire.LUZETTA C.
My last visit I was not given a lock or the fillet I had ordered.JAMES H.
Le client n'a pas laissé de commentaire.VICTORIA D.
Le client n'a pas laissé de commentaire.Julie J.
The truck cab was very musty besides that no problems.ALANA H.
Howard is an excellent agent AND I GIVE him kudos for his professionalism. Will be back in future!!! Sincerely Richard AvalosRICHARD A.
Le client n'a pas laissé de commentaire.RONALD K.
Harold was great. Couldn't have had a better experience.ERIC B.
Very disappointed will not use uhaul again after all the run around. Sent to 3 different places and still never got a truck. Next day we get a truck but just as bad.LYNN M P.
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