Customer Reviews for U-Haul at 8 Mile

1 163 évaluations

19510 W 8 Mile Rd   Southfield, MI 48075
(Between Southfield Freeway and Evergreen Road)

(248) 208-8519

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(248) 208-8519

19510 W 8 Mile Rd
Southfield, MI 48075
(Between Southfield Freeway and Evergreen Road)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm
  • Inspection gratuite du remorquage

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

jeanetta h.  |  Premières impressions 
Évaluation :
5

LaShata and her coworkers were absolutely great. Extremely helpful and knowledgeable. Many thanks to all.

james C. 
Évaluation :
5

Our service rep was friendly, professional and knowledgeable. I cannot remember her name but she was excellent.

randy P. 
Évaluation :
4

I feel there was a bit of bait and switch. I was quoted $.50 a mile when I reserved the truck but was charged $.70 a mile

Ruairidh S. 
Évaluation :
5

Uhaul staff at this Uhaul center on 8 Mile were first-rate: kind, thoughtful, helpful, and professional. However, I cannot say the same for one staff member at the Uhaul center at 19797 Livernois in Detroit--where I originally went for my storage needs. Don't know the guy's name but he was stocky with short dreadlocks. Rude, unhelpful, and non-responsive--it was hard to coax the gentleman to say anything at all. Worst customer service I've encountered in a long time.

David M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth S. 
Évaluation :
5

Very easy and fast to get my truck out and In. Very convenient location. Great customer service! Will definitely come here again as needed.

VERLE C. 
Évaluation :
4

I didn't get her name but the woman at the 19510 west 8 mile location made a stressful situation so much better. My reservation confirmation for 8am sent me to be wrong location and i wasn't notified that they didn't have my equipment until AFTER I had arrived at 8:30. She was immediately accommodating and understanding. A little kindness goes a long way.

Erin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shoneita H. 
Évaluation :
5

Best Uhaul in the area!!

Jharid C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kendra T. 
Évaluation :
5

While using the cargo van the light came on for tire. Was close to returning the van.

Joyce M. 
Évaluation :
5

Satisfied customer

Evelyn G. 
Évaluation :
5

Nothing that I can think of.

Tracie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam P. 
Évaluation :
3

Staff was very freindly. Only bad part was lack of parking, which meant I had to find someone to drop me off and pick me up.

Robert C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crawford J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew S. 
Évaluation :
2

I did the online checking and when I was going through the checkout process I noticed that the van's fuel was almost on empty. And received a message that if the vehicle was returned with less than a 1/4 tank of gas, I would be charged $30 extra. I went back into the office and spoke to DJ, and told him about the situation. He nonchalantly told me that was the fuel level the previous customer turned the van in with. He said I could put some fuel in it, and I would be reimbursed. My issue with this situation is the fact that UHaul would rent a vehicle with an almost empty gas tank. Having to stop for gas cuts into my move time, even if UHaul reimburses me. Does this seem acceptable ? To rent a vehicle that has an almost empty gas tank ? (I can send you a picture)

Robert P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Davide G. 
Évaluation :
5

Office workers were very polite and knowledgeable.

Maria M.  |  Premières impressions 
Évaluation :
5

Love it Employees were professional unions were clean

janay b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond J.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jamar N. 
Évaluation :
5

Rien

lakeitha G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donald E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH EUGENE T. 
Évaluation :
5

Outstanding for sure

Walter S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHELBY DABOYCE W. 
Évaluation :
5

Rien

MARGARET J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bridgette e.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus B. 
Évaluation :
2

The staff member that encountered when I rented had a smart mouth when answering my questions. I will never rent at this facility ever again. I have been to other Uhaul storage facilities and none of the staff at other facilities had a smart mouth.

Shalonda B.  |  Expérience générale 
Évaluation :
5

If I ever need storage again I'll be back! Merci.

jonathan s.  |  Expérience générale 
Évaluation :
5

I was impressed with the staff: knowledgeable, pleasant, and enjoys working for your firm...made me want to join the team!

NINA MICHELLE R. 
Évaluation :
5

The manger Ashley was the best ever she was very helpful and made my drop off pieces very easy.

CARLTON B. 
Évaluation :
5

I had an excellent experience with Ashley she was over the top helpful and even when I was last minute with trying to move she was able to accommodate me. The best experience I've had with a U-Haul, I recommend them to everyone.

GREGORY H.  |  Expérience générale 
Évaluation :
5

The customer service is excellent,the young ladies are friendly and professional.

TENECHA DENISE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jordana c.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIELLE P.  |  Premières impressions 
Évaluation :
5

The staff was amazing especially one woman in particular but I didn't get her name but she was always nice when I came in whether it was to ask a question or pay my storage bill. I appreciate the way she was understanding at that time because I was going through a really hard place in my life and her niceness made a real difference.

monika g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darnita L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY BRIAN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL GEORGE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RACHELE NICOLE R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DARRYL ALAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALETHEA JAMICO-L J. 
Évaluation :
1

Lady was rude behind the counter I wanted to rent a van and she wouldn't take my card and made me rent a 10' box truck that I couldn't return to a different location

Wyatt F. 
Évaluation :
5

The storage unit's rate was responsible, staff was very accommodating and the facility was well kept.

Rachel L.  |  Expérience générale 
Évaluation :
3

Let customers know you can't leave a vehicle at this location before hand.

ROXANN LOUISE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IRENE C. 
Évaluation :
1

They kept calling me several times to return the vehicle, I was a few hours late. I had to unload it before I bought it back. When I was on my way, I got another call. I've never had a problem til I came to this location. I wouldn't recommend this location to anyone.

ROBIN DANYELL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frederick B.  |  Premières impressions 
Évaluation :
1

TRAIN YOUR WORKERS....LACK GOOD CUSTOMER SERVICE!!! I WOULD NEVER RETURN!!!

PAMELA SONIA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAVONNE MARIE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond M.  |  Expérience générale 
Évaluation :
5

The representative was very pleasant and polite... You Ladies rock

MALIKIA ROCHSHEE M. 
Évaluation :
5

I just want to say thank you Ashley 4 looking out you're the best

paula j.  |  Premières impressions 
Évaluation :
5

For 15 years I have been using this facility and very pleased. I have recommended this facility to others! 5 stars and thanks!

DOLORES J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAUN LEE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

danalla p.  |  Expérience générale 
Évaluation :
5

Very Professional...

ERNEST A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jenna j.  |  Expérience générale 
Évaluation :
5

Nothing that I can think to improve always great customer service and friendliness they get you in and out no long wait time vehicles are always clean and smell good.

MARLON LARON P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer G. 
Évaluation :
5

The ladies working here were fantastic! So helpful and kind. I will definitely be back the next time I need to move something too big for my car...which is pretty often.

ASHLEY LAUREN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN DARNELL R. 
Évaluation :
5

Everything went well

Ida W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONIQUE AVIA P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STUART MARTIN E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOAN K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

john t.  |  Expérience générale 
Évaluation :
5

Ms. Carson and Ms. Saunders were extremely helpful. They went over and beyond in welcoming me and my wife in purchasing a storage unit at their facility. Yes, I would highly recommend others to their location. The world today need more people like them. Thank you both for outstanding customer service.

Murray R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BIANCA ASHLEY V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patrice J.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

DYAMOND MICHELLE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASONCHRISTOPHER R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ENRIQUITA MARIE O. 
Évaluation :
5

Friendly Staff....very helpful

Enriquita O.  |  Premières impressions 
Évaluation :
5

Keep up the good work General Manager!

ROSHAWN CHANTELL F. 
Évaluation :
5

I never questioned the safety of my belongings.

LaShonda F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

fred W. 
Évaluation :
5

The ladies at this location were all professional, pleasant and knowledgeable.

kimmerly c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rushie Karteek C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERALD S. 
Évaluation :
5

Staff very friendly and helpful

Fela B.  |  Expérience générale 
Évaluation :
5

I was so graceful to be serviced by Ashley she made the experience so easy and she was so professional I am glad I chose your company I had checked many other places,but thankfully a space opened from there it was a awesome day!! Thank you look forward to a great business relationship.😊

cathy s.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RHONDA RENEE D. 
Évaluation :
5

Nothing I can think of excellent customer service

MARLON LARON P. 
Évaluation :
5

Good work from good staff is always appreciated!

germaine j.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michelle w.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

AUSTIN KENT M. 
Évaluation :
5

Wonderful service however, the fact there is no where to leave my car at this location when I rent a truck means I'll avoid this location going forward.

JENNIFER LEE B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DOREEN YVETTE M. 
Évaluation :
5

Excellent customer service

Gordon T. 
Évaluation :
5

Very knowledgeable and the manager was excellent.

CHARLENE MONEA S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

donnetta m.  |  Expérience générale 
Évaluation :
4

Great service professional and friendly only complaint I have is there was not enough parking spaces for customers I had to get someone to drop me off in order to pick up my rental equipment and then have someone meet me when it was time to drop it off it's very inconvenient

LANARDA PATRICIA C. 
Évaluation :
3

After reserving a 15' Uhaul over a week in advanced from the Ferndale location I arrived at 7:45 AM to pick it up and the truck was not there. After calling Uhaul and waiting until 9:00 AM for the store to open no additional options were presented until I continued to ask for an alternative. After stating ‘everything is reserved' the associate was able to find a 15' at the nearby Southfield office. Finally - over 2 hours after my original reservation - I had a Uhaul from a location further away. Additionally I had to return the Uhaul in a shorter amount of time. Overall the experience was less than poor. Moving is one of the most stressful experiences in everyone's life - instead of making it a less stressful experience Uhaul consistently is the worst and most stressful part of the moving experience. Why is that? What type of organization doesn't focus on their customers? Needless to say after my 3rd poor experience and worst experience with Uhaul I will never be a customer with them again. Any friend I have I will urge not to use Uhaul. I am confident I could start a truck rental company with far greater customer satisfaction and win more business than Uhaul in the process. Seriously? What a terrible terrible experience.

Eric B. 
Évaluation :
5

A very nice person at the desk. Easy to work with . I got in and out quickly. Return of vehicle went fast too.

PAUL MICHAEL S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIE B W.  |  Expérience générale 
Évaluation :
5

Thank you for being welcoming and nice,also thanks for being patient and understanding when it was needed. I'm glad this process is done.

tesheenah e.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TYRONE WALTER J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY BURT S. 
Évaluation :
2

Change the attitude of the customer service rep. I left my phone and had to return the next day and she was extremely rude

LASHERE NECHELE K. 
Évaluation :
5

I really liked Ashley Carson, the woman at the front desk. She was knowledgeable about the policies and procedures. She thoroughly explained everything in a way I could understand. She was also very friendly, patient, and professional. Due to her great service, I will return to that location and refer anyone else I know in need of a hauling and storage.

Courtney G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terra W. 
Évaluation :
5

Desk clerk was very helpful, very patient and made the experience pleasant

ANGELA C.  |  Premières impressions 
Évaluation :
5

The storage unit was kept clean and cool in the hallways. The staff was always friendly, polite and helpful. When I called to pay my storage unit. I did not have to worry about bugs or water get into storage unit. Thank you, Staff

Yolanda G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanaya H.  |  Expérience générale 
Évaluation :
5

The manager Ashley was so professional and courteous. Definitely one of the better experiences I had with Uhaul providers. Keep her around!

EBONIE NICOLE A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES EDWARD M. 
Évaluation :
5

Staff was very efficient and professional. Process was smooth with no issues checking out or returning.

KRISTOFOR CEDRIC H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARLON ROMELL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES TYRONE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

allen T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TASHA RENEE S. 
Évaluation :
5

Nothing, treat them the same way you treated me...

JACKIE R. 
Évaluation :
5

I love the 8mile location John is the best when it comes to helping the people

jerome b.  |  Expérience générale 
Évaluation :
5

The young man that worked on .. Saturday Morning was great ... did a great job in showing .. & .. sharing information about the unit .. that I rented .. Thank you .. again .. I really needed this ..!!! Ms. M ..!!..!!

HABEEBAH M.  |  Premières impressions 
Évaluation :
5

Explain credit card restrictions by saying that bank credit cards are not acceptable.

MARIA RAJA M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dawn H. 
Évaluation :
5

Ms. Marquez and the Gentleman that assisted her were very pleasant, professional, positive, and easy to work with. The cargo van was in pristine condition and drove like a dream. I would rent from here again in a heartbeat because they made everything from pick-up to return a damn cinch!

Qxtuapzpij A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zakiya G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

christina m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marquis W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VERONICA BEVERLY J. 
Évaluation :
5

Ashley was awesome

Vernessa S.  |  Premières impressions 
Évaluation :
5

Very friendly and helpful staff Thank you

SHARON ELIZABETH M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARCUS AVERY C. 
Évaluation :
5

Sincere genuine heartfelt gratitude appreciation and much thanksgiving for Ashley Carson greeted me with a SMILE coupled with a WARM RECEPTIVE PROFESSIONAL ATTENTIVE EXPEDIENT CONSIDERATE and RESPONSIVE MINDSET towards me and my initial storage needs; and she has remained PROFESSIONALLY CONSISTENT! Even during my initial visit when my oldest daughter had to transact my initially established contractual financial storage payment and account with my credit card without any issues! Ashley walked up to the passenger side where I sat in my daughter's vehicle with a diagnosis of long-term Congestive Heart Failure (CHF) coupled with a diagnosis of EDEMA. I could barely breathe or walk due to EDEMA and shortness of breath. But on my April 14th 2O21 I walked in the Uhaul storage officeapproached my storage office manager Ashley Carson 2 have my locked removed b/c I unintentionally lost my key through her OTP recommended LOCK SMITH Mr. Williams and independent of my oldest daughter, myself and my UHAUL storage manager managedmy storage account need! Thanks Southfield, MI UHAUL storage and my most appreciated personal storage manager Ashley Carson!!!

Shakira S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle W.  |  Expérience générale 
Évaluation :
5

The two of Ashley's personalities definitely draw me back to this location and also I will recommend others too. Althea M. Brown

ALTHEA MARCHELLE B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MARIO DANDRE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

yomiko b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KWAME D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARI LANA R. 
Évaluation :
5

My only issue that I had was the door was hard to open. It was rusty and very stiff and I had a hard time opening it on several occasions. Also, there was a roach in my storage room once, but I know that is not your fault. I left a Handy Cap shower chair in the unit because I didn't want to toss it and hopefully someone can use it.

Clara C.  |  Expérience générale 
Évaluation :
5

The General Manager( Ashley C.) went over and beyond to make sure I had everything I needed. In these crazy and uncertain times it was nice to be greeted with a friendly smile and service. Never a long wait, supplies always available. I am a returning customer 

Anita M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN WESLEY P. 
Évaluation :
5

Please train the customer service representatives on specific requirements for this location such as they ONLY take major credit cards! Very frustrating. The staff at the location was very nice, apologetic and friendly.

MAURICE LAVELL N. 
Évaluation :
5

The staff was very helpful & did a really good job helping me find a storage that fit all of my stuff..Thank you

Erica W.  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle

ANTHONY JACK D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamaya H. 
Évaluation :
5

Great service.

LANISE VERNELL B. 
Évaluation :
2

Take pictures of the truck that was damaged

DONNY RAY K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Felix D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARMEN RENEE N. 
Évaluation :
5

My experience at U-haul over the years have been good with customer service and the unit. I would recommend U-haul storage on 8mile to anyone who's looking to store their belongings.

KETRONE B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy M.  |  Premières impressions 
Évaluation :
5

The front desk clerk was amazing!! Thank you for your awesome customer service!

Jasmin S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GERALD EDWARD G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTOPHER LYNN G. 
Évaluation :
5

Well done. unsure

FONTAINE JACOB S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KAREN DENISE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dajuan J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROLYN ANNETTE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angianina R.  |  Premières impressions 
Évaluation :
5

Ashley was very professional explained everthing that I needed to know friendly patient with a smile polite very quick and swift on her feet Eccellent service

Yvonne B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

diamond c.  |  Expérience générale 
Évaluation :
5

I completely loved the two guys that helped me move in and out this was my first time renting a unit and I didn't know anything about it they were so kind and patient with me I 100 % recommend renting with them . I will only go here if I need a place to rent

DANIELLE ROXANNE C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wunika a.  |  Premières impressions 
Évaluation :
5

Great staff and very informative

BRUCE MAGEE C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

latessa g.  |  Expérience générale 
Évaluation :
5

Gracias

KAMIRA F.  |  Expérience générale 
Évaluation :
5

The facility/ staff were very courteous, professional and helpful every time I visited the site. Merci.

Curtis M.  |  Expérience générale 
Évaluation :
5

Ashley Carson is the best thanks for everything!!!!

Jonathan S.  |  Expérience générale 
Évaluation :
5

Staff was very friendly and kept me informed on the details of my account and storage unit. I am very satisfied with my experience at Uhaul and will continue to do business with this company and will recommend U-haul to others as well.

Tamyria S.  |  Expérience générale 
Évaluation :
4

This a great facility the staff is extremely friendly and will go above and beyond the call of duty to help. Thank you John and your great team I had a pleasant experience at your facility.

brandi e.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRACY J.  |  Expérience générale 
Évaluation :
5

The storage facility and suggested unit met my needs. The staff was always kind, considerate, understanding and helpful. I felt appreciated as their customer. Will use their service again should the need arise.

Karenjanice S.  |  Expérience générale 
Évaluation :
5

We were continually pleased with this facility and the kind, patient, helpful staff! We couldn't have asked for a better experience!

susan m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronni t.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROL C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paula j.  |  Expérience générale 
Évaluation :
5

We were so impressed and grateful for the efficient, helpful and kind staff at the facility! After hours of frustration trying to reserve a vehicle, we were not very hopeful that we'd have a pleasant experience when we arrived. We couldn't have been treated better - the 2 people that helped us - giving us water, offering another unit if needed, pleasant attitudes! We are so appreciative, and will recommend this storage facility to everyone!

susan m.  |  Premières impressions 
Évaluation :
5

John is a wonderful guy. Great customer service!

Sujata P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terrence H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cody s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amber B.  |  Premières impressions 
Évaluation :
3

The only disappointment was the missing moving supplies. Online I ordered a dolly when I arrived at the facility I was told they were out of the Dolly I ordered but I could upgrade to the $10 Dolly. I did the upgrade only to find the wheels were busted and its been difficult getting a refund.

brandi e.  |  Premières impressions 
Évaluation :
5

Very straightforward and exactly what we needed.

cody s.  |  Premières impressions 
Évaluation :
5

John is an amazing person; he was very courteous, friendly and knowledgeable. If I had any concerns, John would do his best to help me in any way he could. He would alert me as to what to do to not be charged extra fees, give suggestions on which unit would be best for me in order to lower my monthly rates. Thank you John for the YEARS of service you so kindly gave me!

arnold c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angel J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paula j.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

beverly a.  |  Premières impressions 
Évaluation :
5

Excellent

maurice g.  |  Expérience générale 
Évaluation :
5

I chose the right place to go

Micah C.  |  Premières impressions 
Évaluation :
5

Yes this is a nice and clean place and manager is very pleasant person.

Diamond M.  |  Premières impressions 
Évaluation :
5

They guy in the front is EXCELLENT! I forgot his name but he has always been the best since day one. If I ever move back to Detroit and need a storage I will definitely be back.

Taiwan P.  |  Expérience générale 
Évaluation :
5

Mr John, manager was always available and very helpful and pleasant..... thank you uhaul

Gia B.  |  Expérience générale 
Évaluation :
5

My representative there at the U-Haul place was John which was very helpful I deal with him all the time great guy good employee

Luther B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

katherine p.  |  Expérience générale 
Évaluation :
5

I just had to remind them not to charge me for a $20 dollar fee and I told and they said they forgot and I told manager wavid it. However I move out in my grace period and they was about charge a new mothly storage and I has give friendly reminders. I move out already so I not going to pay for service I'm not getting and I ask for a email receipt this time and I would not take no until I got one. I'm like that with every one I don't want no mistakes Bill's that not mine to effects me later if I want to rent again to haunt my pockets. And I video and took photos I was clean and it documentary the time. And I check out with manager I am no longer with me John king franchise manager there I left clean out .apr 7 was rent due I move out April 9 2020 in grace period so I good but check you emails because April 11 I was email talking about I owe 20 late and I call and he said he for who I was and want due rent of 60 and together that would of be 80 and that was unfair i told hello really i am Martinez you even told me my name before...I'm good I am aggressive nature i clear it to my satisfaction.

Diamond M.  |  Expérience générale 
Évaluation :
5

Like I said I've been dealing with John over that location for years very nice guy very helpful keep up the good work John

Luther B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sharon J.  |  Premières impressions 
Évaluation :
5

Very Good Experience!

marida b.  |  Expérience générale 
Évaluation :
5

If I ever need to store anything again I will come back to this location. Friendly service and the grounds Inside and out are spotless.

LaQuitsha M.  |  Expérience générale 
Évaluation :
4

S.O.

TRACYE J.  |  Premières impressions 
Évaluation :
5

The manager is very professional and helpful. If I ever needed a storage unit again, I would choose this location.

GORDON B.  |  Expérience générale 
Évaluation :
5

John the General Manager is Amazing, Never had an issue he couldn’t address

Sean B.  |  Expérience générale 
Évaluation :
5

John is amazing! His knowledge of the facility and ability to effectively communicate realistic options made the process both easy and efficient! The premises are clean, organized and user friendly.

KAMIRA F.  |  Premières impressions 
Évaluation :
5

Excellent service. Very helpful.

kimberly w.  |  Premières impressions 
Évaluation :
5

Staff was very friendly and worked with me on everything!

Shanita D.  |  Expérience générale 
Évaluation :
5

John was extremely helpful. And willing to address and assist with any concern I had. Always pleasant and courteous. I would definitely recommend this location to others.

Carla M.  |  Expérience générale 
Évaluation :
5

JOHN AND HIS STAFF ARE OUTSTANDING.

TRACYE J.  |  Expérience générale 
Évaluation :
5

John and his team were always helpful and always honest. It was a pleasure doing business with them.

Abram B.  |  Expérience générale 
Évaluation :
5

Jeff and his staff was wonderful throughout the entire experience. His customer service was simply outstanding and he always went above and beyond.

Joseph P.  |  Expérience générale 
Évaluation :
5

The experience was great. Staff was knowledgeable, professional, and courteous. I have no complaints

Faye P.  |  Expérience générale 
Évaluation :
5

John your professionalism far exceeds what I expected. You were extremely accommodating, timely in responding and generous in customer service. The facility was always clean and accessible. 5 stars

Pam H.  |  Expérience générale 
Évaluation :
5

They did job in helping me get storage unit

Jerome J.  |  Premières impressions 
Évaluation :
5

Very pleasant experience from beginning to end. Mr. King is wonderful, he took the stress out of moving in, storing and moving out. Thank you and continue to be great.

edith h.  |  Expérience générale 
Évaluation :
5

John King was very friendly and fair and informative. Great communication With me. John and the staff are great people. John Rocks!

Peter K.  |  Expérience générale 
Évaluation :
5

John and his team are great. Extremely professional and helpful!

ANN K.  |  Premières impressions 
Évaluation :
5

John is an amazing person

CARMENLITA T.  |  Expérience générale 
Évaluation :
5

Hi, Very Professional And The Human People That Works Hard. Peace

berlinda j.  |  Premières impressions 
Évaluation :
5

Top Notch Service

andrea h.  |  Premières impressions 
Évaluation :
5

Think You!! Mr. John King. 100 % And Staff See U In The Future. Peace

berlinda j.  |  Expérience générale 
Évaluation :
5

John is awesome , I give him ⭐️‘S across the board.

Angela G.  |  Premières impressions 
Évaluation :
4

Very polite and friendly I would definitely recommend a friend

LAILA J.  |  Expérience générale 
Évaluation :
5

The best uhaul I have ever been to.

CLIFTON W.  |  Expérience générale 
Évaluation :
5

John was awesome and a huge help in an emergency situation I was having. He went above and beyond to accommodate my large household full of stuff and I am forever grateful!

Chimere W.  |  Premières impressions 
Évaluation :
5

John King is the best always courteous and professional

JAMILLAH T.  |  Premières impressions 
Évaluation :
5

John King gave the best service. This is best and only storage facility I would use.

montalvo h.  |  Expérience générale 
Évaluation :
5

G'Morning The Staff Was 100 %. Greatful. Peace

berlinda j.  |  Premières impressions 
Évaluation :
5

John King was very helpful and provided great guidance. Very good customer service

Maureen C.  |  Premières impressions 
Évaluation :
4

Mr. King gave exceptional customer service! He was friendly and knowledgeable. I am satisfied with the service I received with the exception of the unexpected monthly increase in storage rates.

Melissa M.  |  Premières impressions 
Évaluation :
5

Front office is professional, friendly and kind.

Quentin D.  |  Expérience générale 
Évaluation :