Le client n'a pas laissé de commentaire.James M.
Customer Reviews for U-Haul at Beltline
Pour nous contacter
Decatur, AL 35601
(Across the street from the mall)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.denise L.
Le client n'a pas laissé de commentaire.GREGORY B.
Le client n'a pas laissé de commentaire.Andrea P.
Le client n'a pas laissé de commentaire.Frank U.
Le client n'a pas laissé de commentaire.Michelle F.
Le client n'a pas laissé de commentaire.Kenneth W.
Employee's were very helpful at atria doing drop off . Merci.William M.
Great PeopleRICKEY B.
The individual who took possession of the truck was extremely friendly, and got us on our way very quickly.John C.
I always try to use this Uhaul location when possible. Clay is great to work with as well as the other employs that I've met there. I highly recommend them to anyone that needs a rental or moving supplies.Melinda B.
Le client n'a pas laissé de commentaire.Antoine H.
Le client n'a pas laissé de commentaire.Tim M.
Make sure the windshield is clean and make sure your scheduling people properly call people until they get them or email them if they can't schedule as confirmed reservation promised. I thank God I prayed and asks church to pray n your people did what was right in God's eyes n made it right in the endKAREN G.
Le client n'a pas laissé de commentaire.DENNIS L.
Excellent customer support. J.T shared all the important information for the rental of a trailer compared to a truck. I made the right choice.STEVEN T.
U-Haul is crap! I had it 3 hours over my scheduled time back and they charged me for another whole day. They act like things don't happen and take advantage of that: will be taking my business else where from here on out. Would not recommend u haul to anyone ever!!Matthew M.
Worker there was not friendly.SHAUN P.
JC at the Beltline rd location was absolutely great. We were in essence a walk-in. Initially JC wasn't able to help us with our need, but he called around at the end of the day on Friday and finally found what we needed. A truck with a vehicle pull trailer. After leaving an initial time JC called us up in about 15-20 minutes and told us he had what we needed. He didn't have to do that, but he did. And it worked out perfect.John W.
Le client n'a pas laissé de commentaire.JERRY H.
process to rent and receive equipment was very quick and not stressful. Employees were very nice.michael H.
Le client n'a pas laissé de commentaire.SONDRA T.
Le client n'a pas laissé de commentaire.Richard T.
Le client n'a pas laissé de commentaire.JOSE C.
Le client n'a pas laissé de commentaire.Richard H.
Le client n'a pas laissé de commentaire.MICHAEL M.
Cab seat and floor board filthy on passenger side and the smell was terrible. They had supposedly cleaned it as I was picking it up.Also I could tell they had been hauling tires in the back. I stopped back by after loading it and asked the employee to come smell and look but he was too busy.STEPHEN W.
Le client n'a pas laissé de commentaire.drew B.
Le client n'a pas laissé de commentaire.Michelle S.
Le client n'a pas laissé de commentaire.Drew B.
Perfect experienceTimothy M.
Le client n'a pas laissé de commentaire.Joel G.
Poor communication. Made a reservation 10 days in advance. Truck was not there and the UHaul representatives never called me to let me know they did not have a truck ready.George C.
Le client n'a pas laissé de commentaire.Jonathan H.
Le client n'a pas laissé de commentaire.Kristin W.
Le client n'a pas laissé de commentaire.JOHNNY D.
Not a thingPATRICIA G.
Le client n'a pas laissé de commentaire.MARISA P.
Le client n'a pas laissé de commentaire.Jacob M.
Quick service.PAMELA B.
Le client n'a pas laissé de commentaire.Kimberley P.
Le client n'a pas laissé de commentaire.Blant R.
Fire JT immediately!! He is an embarrassment to your company. I have rented from this location before and had a great experience. I will not be back. I reserved online and when I showed up to pick the truck up he was very rude. He said he had try to contact me and my voice mail was full I told him I didn't realize it was full. He dialed my number and starred me down. When my phone rang I told him I didn't doubt he tried to call I just didn't know it was full. He said he called my wife's number and she didn't answer either. I ask if her mail was full also and he said he didn't try to leave a message. Why?? He then says you NEED to put this number in your contact list and make sure you answer when I call. I said there was no need because I wouldn't be using this location again. He said again put us in your contact list in case we need to get in touch with you. He said it a third time very rudely and I finally said I heard him the first time and I wouldn't be adding it to my contact list. The next day when I brought it back he opened up the back and said he would be charging me 20 $for not sweeping it out. The problem was I not only swept it out I used a dust mop to do it. Then I swept it into a dust pan. What he saw was the line of dust that is left behind when it doesn't go into the dust pan. I dusted it up with my hand and say surly you are kidding and he said nope company policy. I said but I did sweep it out and he pointed to the dust line that was left and rudely says apparently you didn't. I told him I absolutely did and ask what his problem was because he had been rude the day before. He said nothing and walked away. He finished figuring what my final charge was and said I am not going to charge you for it not being clean even though you say you did, you didn't. This guy obviously has a problem. I have owned multiple businesses over the last 22 years and I would never employ someone like this. Again I am embarrassed for your company and I will never use you again.DARRYL O.
Le client n'a pas laissé de commentaire.SAWITRI S.
Le client n'a pas laissé de commentaire.LAUREN B.
Was accused of a driver's license being fake! And the guy JT over charged my card for close to 200 $! Then will lie as if he did nothing wrongKAYLA M.
Le client n'a pas laissé de commentaire.Jason L.
Very friendly and fast waited no time and drop off was easy. Great people at the beltline location would highly recommendASHLEY D.
Le client n'a pas laissé de commentaire.MICHAEL S.
Nothing everything greatPatricia G.
Clay was very kind and thorough. The van I rented was awesome!Kimberly M.
Le client n'a pas laissé de commentaire.Clay R.
Le client n'a pas laissé de commentaire.Adam K.
Everything went okay was fast and prompt my rental I got it back on time in the attendant was professionalGary S.
EMPLOYEE HELP WAS EXCELLENTAlvin R.
Le client n'a pas laissé de commentaire.Robert T.
Service was not very accomodatingJames O.
Love this location! Always friendly and helpfulJEANETTE J.
Le client n'a pas laissé de commentaire.Sherman B.
Le client n'a pas laissé de commentaire.LAWRENCE F.
Top of the truck was damaged and didn't know it till got home to load it and had to take it back and that was the only one that big had to get the next size truck waste a half day and had to pay the same said they would give me a half tank of gas but wasn't all the way full when I picked it up and didn't want to waste any more timeJimmie K.
Le client n'a pas laissé de commentaire.Eric M.
THE REPRESENTATIVE JT WILLIAMS WAS VERY RUDE AND HE OVERLY CHARGED FOR THE VEHICLE. THE REPRESENTATIVE DIDN'T COME OUTSIDE TO INSPECTED IT BEFORE OR AFTERWARDS; THE VAN HAD A FULL TANK, CLEAN, AND I DIDNOT GO OVER THE MILEAGE. HOWEVER, I HAD EXTRA CHARGES ON MY CARD! AFTER A HEATED DISCUSSION OVER THE PHONE, THE REPRESENTATIVE KNEW HIS WRONG-DOING AND REIMBURSED THE OVER CHARGE OF 25$ BACK TO MY CARD. I WILL NEVER RECOMMEND THIS LOCATION ESPECIALLY IF U-HAUL IS HIRING EMPLOYEES WITH THIS KIND OF MINDSET!!!Aric F.
Le client n'a pas laissé de commentaire.Linda H.
Le client n'a pas laissé de commentaire.Scotty W.
Y'all are great. Thank you and nothing to improve from what I see.Angela W.
Regulate the price. First time we rented (three weeks ago) trailer was bigger and price was lessMichael A.
Have the trucks completely ready when offering Mobile Pickup. The extra equipment I rented 2 dolly's and 2 furniture dolly's were not in my truck. Had to go back the next morning to pickup. Only received 1 dolly and was charged for two.Brittany W.
I'll say two thumbs up!!ðŸ˜ŠðŸ˜ŠWilbur S.
I had a chair in this storage and water leaked and ruined it.a 100,00 $ computer chair.also my stuff got Mole on it because of water and moisture.bertran c. | Expérience générale
Let them in out of the cold weather. When signing upFloyd J.
Le client n'a pas laissé de commentaire.JEREMIAH H.
Clay is very customer friendly and a great person will definitely be back! Thanks Clay Steve BolanStephen B.
just continue providing the quality of service and equipment that you have now.STEVEN S.
Le client n'a pas laissé de commentaire.Kimberley P.
The gentleman that assisted me was beyond rude. I entered the store b4 I realized I didn't have my make on. I immediately turned to go back out and grab it. As I'm leaving out the store to run and grab it, the u-haul rep yelled, â€œMa'am get out of my storeâ€.......I thought to myself that was rude but kept going to put my mask on. I walk back up to enter the store and the guy tells me I'm not welcomed in the store b/c there is no telling where else I've been with no mask on. I assured him no where b/c they are mandatory in all public stores at this point. He made me stand outside in the cold to give him my info. It was 32degrees and there were snow flurries falling. It was freezing cold and he would not allow to stand inside to provide the info. The truck was not in good shape. It was stalling out in 1gear as it changed out and there were dash lights on when I got it. It was drifting to the right as if it need an alignment. He was again rude when we brought it back and told me I had left trash in the truck. There were 2 pieces of plastic the size of a quarter at most in the truck. I asked re-confirmed that they do sweep the trucks out upon return and he said yes. Over all he was a jackass who made a woman stand in the freezing weather all to give your company business. I felt targeted and as a solider who has fought for this country.... I was extremely disappointed in the manner he chooses to treat people.JASMIN T.
Le client n'a pas laissé de commentaire.Bruce H.
Damien was very helpful and politeJoshua S.
Le client n'a pas laissé de commentaire.FRANK H.
First guy I rented the vehicle from was really helpful. When I turned it in the second guy was saying I had too sweep put the truck and have it essentially perfectly clean the employee was on his phone the entire time and I felt like he didn't want too do the work himself even though it's his job. The grass and dust that was in there wasn't from me I guess what I'm getting at is that the employee shouldn't be on his phone and be more customer friendly his attitude about everything isn't that great.Braxton G.
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.David G.
Friendly, Fast ...Beverly V.
The truck was smoke filled smell, but ran like a champ.Marty S.
Le client n'a pas laissé de commentaire.Christopher T.
Le client n'a pas laissé de commentaire.Brian P.
Le client n'a pas laissé de commentaire.Angela M.
Le client n'a pas laissé de commentaire.MICHAEL R.
renting was so simple and speedy quick! I had just a few hours to move alot of stuff and this location was extremely important. There is also a storage unit and gas station within walking distance! Perfect!stephanie T.
Le client n'a pas laissé de commentaire.JOHN S.
Le client n'a pas laissé de commentaire.Roger G.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Takeisha C.
Le client n'a pas laissé de commentaire.Sara R.
Great service. Fast. Ready for me. Clean and organized. Great experienceKarl B.
Le client n'a pas laissé de commentaire.Michael R.
Le client n'a pas laissé de commentaire.PAUL B.
Le client n'a pas laissé de commentaire.Heather N.
Everything at the pick-up location was fine.Sophia L.
Le client n'a pas laissé de commentaire.KENNETH G.
Le client n'a pas laissé de commentaire.Donna M.
Clay was awesome, he was very knowledgeable and very helpful. The whole staff I came in contact with was friendly and respectful. Definitely will be recommending this facility to anyone.karyn m. | Expérience générale
Le client n'a pas laissé de commentaire.terry b. | Expérience générale
Le client n'a pas laissé de commentaire.blake C. | Premières impressions
This team went above and beyond to help my family in a rushed emotional time. I appreciate everything they did in helping us get all of my family's items moved and then stored. Merci.Vickie L. | Expérience générale
very goodbertran c. | Premières impressions
My reservation could not be foundJessie C. | Premières impressions
Wonderful servicetiffany m. | Expérience générale
Le client n'a pas laissé de commentaire.Melissa H. | Premières impressions
Le client n'a pas laissé de commentaire.tiffany m. | Premières impressions
Great experienceBrad T. | Premières impressions
We were treated well...folks were friendly.Oliver T. | Expérience générale
Even though I loaded heavy in front, the trailer still rode low in the back. However, it did not cause any problem on the trip. Thank you, Oliver ThomsonOliver T. | Premières impressions
Clay Patrick and JT were all super kind and helpful to me in my moving transition from out of state- Nicest people!Catherine B. | Premières impressions
Would have been excellent but my reservation was not ready for me at my scheduled time.Steven H. | Expérience générale
very happyjack p. | Expérience générale
The best I have dealt withMichael M. | Expérience générale
Clay was extremely helpful. He deserves a raise.matthew s. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!