Staff performed poorly, vehicle was damaged and dirty. I do not recommend this location.Christopher K.
Customer Reviews for U-Haul at East Colfax
Pour nous contacter
Denver, CO 80220
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Truck had 2 bald tires in the rear.TERRY S.
I returned my truck after hours. It took them almost a week to return my auto transporter. The site was forwarding their calls to the national hotline. It took 5 phone calls (all of them having about a half hour wait time) ton finally get this equipment checked in. The call center kept telling my they couldn't locate my auto transporter. Turns out it was on the lot the entire time. Hours of my time wasted cause no one could seem to check it inJOHN H.
The uhaul worker that helped us out was great. Very kind and efficientKARA S.
The truck's brakes felt sponging and made noise when used. There was a caution light on in the dashboard.BRETT H.
Le client n'a pas laissé de commentaire.ASHLEY A.
Le client n'a pas laissé de commentaire.Tanner S.
Le client n'a pas laissé de commentaire.JAMES Y.
The van needs an oil change and there was moving equipment left in the back when I picked up the vehicle.ROWENA V.
Le client n'a pas laissé de commentaire.BRIGID K.
I rented a trailer for one week and then called to extend it for another week and was charged. But when I returned it they said it had been reported stolen because it was not marked in the system that I had Paid for another week. But it was taken out of my bank account. Also there was a broken piece hanging off the trailer and it was dirty inside.RACHEL T.
Le client n'a pas laissé de commentaire.Nicholas H.
Service was fast and professional. Will definitely come back! Thank you for an easy rental.RAYMOND V.
This location has improved a LOT under the new management. I rent uhaul frequently for my job and this is now my preferred location. Customer service used to be horrible here, but the staff and manager they have now are friendly. Down to earth, yet professional, with no grumpy attitude.Jodi M.
Le client n'a pas laissé de commentaire.Werra T.
Thanks for friendly service!NICHOLAS O.
Le client n'a pas laissé de commentaire.KORDARYUS LEVANT M.
Le client n'a pas laissé de commentaire.NATHANIEL M.
Le client n'a pas laissé de commentaire.Sherron A.
The lady at customer service and the guy that hooked up the trailer were friendly and helpfulLUTHER M.
Great Services as usual. Well done. Keep the good work.SALAH F.
Le client n'a pas laissé de commentaire.JESSE N.
Clean it and put order on it.Patricio Antonio L.
Le client n'a pas laissé de commentaire.C.R. A.
Everything was great.VINCENT M.
Le client n'a pas laissé de commentaire.Ronald D.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.TAREKAGN N.
Not a good location, unfortunately a very bad neighborhoodLAURA B.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.Andrew J.
Everything is goodGILBERTO M.
They asked us to take the truck to another location once we dropped it off even though we had this booked for weeksKelly M.
It's off a strip of Colfax that isn't very safe.MICHAEL K.
Le client n'a pas laissé de commentaire.Richard E.
Employee told us to go ahead and leave when we dropped the keys back and said she'd send us a receipt through email, but we still haven't received the receipt and it's been over 24hrs.EMMA A.
Le client n'a pas laissé de commentaire.Robert J S.
Le client n'a pas laissé de commentaire.Thomas B.
Very unhappy with uhaul on this move!!!JOHN R.
Le client n'a pas laissé de commentaire.Jeff S.
check the trucks before I pull off the lot, the truck that I had, had no windshield wipers. The customer should not have to do this themselvesCarlita H.
Le client n'a pas laissé de commentaire.Thomas E.
The agent was very chill, and even gave me a mask upon request, for my bus ride home.LAURA J.
Le client n'a pas laissé de commentaire.TRAVIS P.
The truck did not have windshield wipers which could have been a bigger issue had I got caught driving in the rain. Somebody had let their dog ride in the cab previously so there was a bunch of dog hair all over the seatsBrent H.
The man who helped us was AWESOME! He found us a truck, was super friendly, and really did us a favor that day. He saved the day!Mailee C.
Le client n'a pas laissé de commentaire.camille C.
Try to be more detailed & updated about current issues with vehicle before renting the vehicle.YUSUF A.
Le client n'a pas laissé de commentaire.KRISTIAN J.
Le client n'a pas laissé de commentaire.Emily V.
Staff was pleasant and made it easy.Robin S.
Le client n'a pas laissé de commentaire.Kolt C.
Just dropped off after hours. There was open space for me and an obvious key drop.Chance W.
Le client n'a pas laissé de commentaire.Francisco V.
The car has a cracked windshield and the wiper blades weren't installed. It made weird sounds when making left turns.YUVAL G.
Le client n'a pas laissé de commentaire.OUSMANE B.
This was not where I chose as a drop off location. My confirmation email had the Centennial location, which is where I wanted to drop it. I was told I'd have to pay a fee to drop it off there and had to drive all the way up to the Colfax location in Denver, during rush hour. Will try to avoid using your services again.Matt W.
Alfredo Hernandez Franco was very rid to me! He had charge me double the price for the rental,and they did not return my money back on my card, would like to talk to the owner of the company for my dispute.JOHN E.
Le client n'a pas laissé de commentaire.MARTIN A.
Fix your online return system.susan L.
Le client n'a pas laissé de commentaire.EUGENE S.
Le client n'a pas laissé de commentaire.BRIAN H.
Le client n'a pas laissé de commentaire.David J.
Truck is getting pretty beat down at 175k miles but it did the trick!PATRICK F.
Not a good location with reference to the neighborhood.ELDON E.
It was over an hour wait. Only one guy there. The supplies I ordered had not been set in van and the one guy had to gather them with a long line. Worst of all when it started to rain I turned on the windshield wipers and the blades were not on them so it was metal to glass and I had to drive from Denver in the construction zone to Colorado Springs in pouring rain with no wipers. My knuckles were white and it was so dangerous I fell lucky to have made it back alive. I think I should get a refund. Terrifying!KAMARA M.
The pick-up process was very easy. The equipment and records were up-to-date upon arrival. The process took no more than 10 minutes.RICHARD P.
The customer service was excellent and the store is being managed wellPHILLIPP W.
Alfredo really took care of us - he rules.Connor B.
Le client n'a pas laissé de commentaire.Jennifer S.
General Manager at this location is very helpful and professional.James C.
Le client n'a pas laissé de commentaire.Molly D.
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.GLORIA B.
Le client n'a pas laissé de commentaire.scott R.
The truck was VERY dirty. (Cabin and cargo area) The wipers were old. First and last time we rent on this location. I know what i am saying because i rent often uhaul.Patricio P.
Le client n'a pas laissé de commentaire.DAVID R.
The surrounding area was not inviting. A lot of foot traffic during an after hours drop-off.PAUL D.
Super easy to rent and friendly staff. Thanks!Jessica P.
Le client n'a pas laissé de commentaire.TAMMY P.
Le client n'a pas laissé de commentaire.FLETCHER D.
Le client n'a pas laissé de commentaire.JOANNA M.
Le client n'a pas laissé de commentaire.Elissa M.
Clean the truck, gas it up, install windshield wipers, answer the phoneStacy F.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.Samuel D.
Le client n'a pas laissé de commentaire.ROBERT S.
The only issue I had is the location. The employees were wonderful but that area is not safest. A man was yelling top of lungs. Bunch of people hanging around. The Uhaul lot is small and you can only drive one way, this was another major issue when people don't follow the arrow/direction. My sister and I had trouble backing out the cargo van and her vehicle because people were either going the wrong way or blocking tge the path way.Angelique P.
Le client n'a pas laissé de commentaire.Naomi A.
Le client n'a pas laissé de commentaire.Lori M.
Staff and owner were very helpful and professional.TERENCE D.
Le client n'a pas laissé de commentaire.KATRINA H.
Tried to say there was more gas in the tank when I picked it up than there really was and charge me an extra 13 $. Fortunately I'd taken a photo of the gas gauge and mileage before pulling out from the parking lot.SANDRA C.
Le client n'a pas laissé de commentaire.Gregory A.
Le client n'a pas laissé de commentaire.MICHAEL D.
Le client n'a pas laissé de commentaire.Samuel D.
Le client n'a pas laissé de commentaire.Christopher S.
Getting a truck on short notice was easy and staff were friendly and helpfulGarrett N.
Le client n'a pas laissé de commentaire.Gerald B.
Le client n'a pas laissé de commentaire.CHARLES C.
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