Le client n'a pas laissé de commentaire.robert W.
Customer Reviews for U-Haul at El Camino Ave
Pour nous contacter
Sacramento, CA 95815
(Off Bus 80)
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
I think you need more people behind the counter so we as customer don't wait so long to pick up a rentalLashaye S.
Le client n'a pas laissé de commentaire.nik M.
For me the customer service went above to ensure we where getting the best service possible, if would improve on is the computer situation I think the worst think is they want to there job but sorry the system is down give them what they need to do better jobs for us all...Thank u...steven S.
Le client n'a pas laissé de commentaire.Christopher J.
Coffee and donuts? Everything went according to plan. The hitch had arrived within promised two weeks. The appointment was moved up 30 minutes earlier. All of the staff were helpful, responsive and courteous. The hitch install was done by time promised. The hitch install was of high quality. Price was reasonable. Facility was clean and tidy. Cannot suggest any improvements other than coffee and donuts!Dick D.
Le client n'a pas laissé de commentaire.Felipe M.
Le client n'a pas laissé de commentaire.Barbara B.
The girls were great and so helpful with all my questions.Kassandra M.
Le client n'a pas laissé de commentaire.Joseph E.
The management there seem to take care of their staff as I'm always taken care of whenever I rent, and I rent often! Great store!Anthony B.
Le client n'a pas laissé de commentaire.Nikolay L.
Le client n'a pas laissé de commentaire.shirely J.
I rented the smallest box truck and it was the most uncomfortable ride I thought I was a ping pong ball bouncing uncontrollablly and the steering wheel shook so bad on the freeway I rented a open back truck before and was so satisfied that I thought the boxed truck would be so much better the employees very lazy to allow a vehicle in such bad shape be rented out like thatCarole B.
Le client n'a pas laissé de commentaire.Neale S.
Be a little more freindlyer. Make it so that the truck rentals would be more affordable. ie... Cheaper on millage.Michael S.
Le client n'a pas laissé de commentaire.jonathan W.
Le client n'a pas laissé de commentaire.Michael D.
Le client n'a pas laissé de commentaire.SHAMEEM M.
Le client n'a pas laissé de commentaire.James S.
From one the workers rented me a U-Haul that was already rented to someone else so I had to switch and the one that I switched to had a bunch of trash & cigarette butts in it. It was absolutely disgusting.Janisha W.
Le client n'a pas laissé de commentaire.Salvador L.
- rude customer service with attitude - half of the staff is doing nothing bossing the other half around. - I attempted to buy 2 items and they couldn't sell it because their system was not working - unorganized pick up where customers are asked to drive trucks parked in stalls that are not complaint to standard parking dimensions that allow safe access. Probably a major hazard and liability. This needs fixing asap before an accident happens.Fadi K.
All workers here are rude, some tell you to do one thing then other one tell you other thing all while being rude and disrespectful. If you can choose other location there's plenty. I haven't seen a person at this location has customer service at all. There's enough with moving for you to deal with rudeness from workers.Carolina C.
Good guys and great workers! Money well spent!!!Casey U.
The lady at the desk was the coolest person ever!!oscar M.
My 7 pin was installed on the plastic of my bumper which is not solid enough for this application. Also, one of the rivets isn't fully popped.JAMES B.
I like the customer service here..they are quick efficient and courteous!Shane B.
They were very professional.Linaflor R.
Le client n'a pas laissé de commentaire.Analisa S.
Everything is always perfect! Only thing that could make it better is free rental.Annette P.
Le client n'a pas laissé de commentaire.Michael D.
I was the PITA customer, and the staff were patient and kind. I would definitely do business here again and gladly refer family and friends to this location as well. MerciChris K.
Le client n'a pas laissé de commentaire.Erin L.
Le client n'a pas laissé de commentaire.Cecilia V.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.Davyd I.
Everyone was helpful and patient. We appreciated learning that the blankets needed to be returned. We were unsure and the gentleman answered our question respectfully. The explanation of the charges were explained clearly.Nancy C.
Le client n'a pas laissé de commentaire.DAVID A.
Everything went well and as was explained to me. The van fit my needs perfectly. Check out/check in were easy and fast. Rental extensions were handled with ease. Very happy with everything.Gary L.
Le client n'a pas laissé de commentaire.Wayne R.
The truck worked as expected however the check engine light came on which did cause a delay in my outward bound segment. The rental people who know the truck are amazing and they said that they have been fighting the intermittent light. I would have been better off knowing it was a bad gauge so I dint stop and delay my trip. Overall I'm happy just a heads upJoseph P.
Le client n'a pas laissé de commentaire.Georgina S.
Fast and happy employeesDavid A.
The staff was amazing, as always they get you in and out answering any questions you may have. Thanks for all your uhaul staff does.Eva R.
Le client n'a pas laissé de commentaire.Nasratullah Y.
Le client n'a pas laissé de commentaire.Jennifer C.
It was an easy transition. Thank youDerek B.
I have already recommend a friend to your location. quick and pleasant service. MerciRoseMarie M.
Le client n'a pas laissé de commentaire.Aleksandr Z.
Le client n'a pas laissé de commentaire.mauricea` V.
Le client n'a pas laissé de commentaire.Joe D.
Great experience!!GENEVIEVE B.
Le client n'a pas laissé de commentaire.Tashina H.
Le client n'a pas laissé de commentaire.JEFFREY D.
My favorite Uhaul store! The crew here is the best!Anthony B.
Yes the truck was fine... I rented the truck by the mile and returned it just after they closed..i gave up a hundred dollars ..for got to get back with them about my change from the deposit and it's been a week or too since then..why have they not got back to me about my change tell now. ..Is it to late?.... M.pollock...Mark P.
Le client n'a pas laissé de commentaire.john J.
The cables to the battery on the truck were loose, so at one point the truck wouldn't start. One of our movers had to look under the hood and reconnect the cable. Big scare for a while. Engines should be thoroughly inspected before rentals.Kimberly S.
Le client n'a pas laissé de commentaire.Mykhaylo G.
Le client n'a pas laissé de commentaire.Mohammad A.
Le client n'a pas laissé de commentaire.Jeff B.
Le client n'a pas laissé de commentaire.Lonzo S.
Le client n'a pas laissé de commentaire.dennis M.
Work on the U-Haul app. It has bugsWilliam H.
Le client n'a pas laissé de commentaire.Rochelle E.
Had to pay 40 dollars of gas for 25 miles driven gas gauge still said it was lower then when i started and guy was trying to charge me when their gas gauge doesnt work right , that means 2,5 mpg the truck getsMichael K.
Last minute I needed a pick up truck called multiple Home Depot's nothing. Called Uhaul they had one left and held it for me until I got there. Rental was quick and easy . Got the truck and through it all had amazing customer service. First time renting a vehicle if I need it again I'm coming here thank you !rebecca M.
Le client n'a pas laissé de commentaire.Nancy L.
Over priced for using less then a quarter of a tank of gas and snappy customer service during the return processIsiah T.
Le client n'a pas laissé de commentaire.Esan J.
Le client n'a pas laissé de commentaire.Veronica M.
Manager needs to treat all customers with respect and not cut them off saying I have other calls as if they're more important. Needs to be patient and understanding. That's not how you talk nor treat customers whom always been on time paying for 2 years 5 units and trucksJose M.
Le client n'a pas laissé de commentaire.Claudia E.
Always great service and customer care!Anthony B.
The young Lady who helped me was very accomodating.. When i arrived my truck was ready she swiftly handled the transaction and i was out the door and was able to return the truck the same day as planned. Thank you so much for all you do for customersfrances W.
Le client n'a pas laissé de commentaire.James O.
People did good job. Fast & efficient.Neal I.
Le client n'a pas laissé de commentaire.Sabrina C.
Le client n'a pas laissé de commentaire.ANTHONY G.
They are awesome!!!Nikolay L.
Le client n'a pas laissé de commentaire.dean W.
Le client n'a pas laissé de commentaire.Noah E.
Le client n'a pas laissé de commentaire.Valerie L.
Better truck staging away from other trucks for customer pickup.Ken P.
Thank you for everything you do!!Danny P.
Le client n'a pas laissé de commentaire.Lisa J.
This group works so well together. I get the equipment fast and was on my way. I had to extend my rental time and they were very gracious about it. The return was so fast and the costs were explained to me. I would highly recommend the El Camino store.DEBBIE C.
Yes, my experience with this location is superb on how they treat their customers top of the line customer service and quick I would recommend this location to anybody that I know much appreciated for the great serviceMOSES T.
Le client n'a pas laissé de commentaire.laurel S.
Le client n'a pas laissé de commentaire.alyssa M.
Le client n'a pas laissé de commentaire.Don M.
Everyone was great. Thank you for your hard work and good services.Lisa M.
Le client n'a pas laissé de commentaire.Dave L.
Le client n'a pas laissé de commentaire.Randall V.
Very great service and easy return. Friday and cooperative team helping customers.Mohammad H.
Unprofessional employees, they stuck us in a broken truck that left us stranded for about 2 hours and road side assistance had to come and save us. We could not cut the truck off because it wouldn't start back if we did so we had to load a 26ft truck all night with it running and unload it. SMH worst place to rent a truck and worst employees to deal with ever. Never will be coming back there again!Hameeda Sameera A.
OUTSTANDING SERVICE FROM THIS FACILITY. HAD CONTACT WITH BRITTANY , WHO WAS VERY PLEASANT AND VERY HELPFUL. . A VERY SPECIAL THANK YOU TO MELISSA , WHO WAS ABSOLUTELY AMAZING AT EVERYHING.FRANK S. | Expérience générale
Thank you for accommodating us on a short notice. Great staff, manager is very helpful and understanding. Thank you all so much.Iffat S. | Expérience générale
Thanks for shipping without any damageRaghavendra M. | Expérience générale
Thanksmike m. | Expérience générale
My comments are for uboxes, I did not see the facility. I was so impressed by the customer service, great communication and reliability of uhaul uboxes. Would recommend & would absolutely use again.Melissa L. | Expérience générale
The GM was outstanding, Melissa. She alone is the reason this location operates well. My complaint is that corporate wouldn't deliver my containers because I live 10 miles outside service area. ??Mark C. | Expérience générale
Karina was incredible when she dropped off the boxes. She was professional and friendly. She was efficient. She responded to our desires very promptly. We were very impressed!!Remington L. | Expérience générale
Excellent and timely, did translation online so I didn't see facilityEdward T. | Expérience générale
Getting my U-Box took about 10 days AFTER arrival at this facility. Poor communication at all facilities across U.S.; Young inexperiened staff, not trying to be helpful. Box put on backwards in MI.ann b. | Expérience générale
The facility staff was fantastic, but delivery was a nightmare.The delivery was more than 8 hours late without notice.The boxes were too low so the doors didn’t clear the ramp.Pickup was 3 days late.candice c. | Expérience générale
After spending $2000 to ship a box across America, the last thing I need is uncooperative people who don't listen or take responsibility for inconveniencing their customer.Tracy S. | Expérience générale
Great Service. Very ResponsiveNOBLE N. | Expérience générale
I would have rated facility excellent but they have not been able to resolve an overcharge on my account of approximately $180.00.Rodger D. | Expérience générale
We didn't use the actual facility, we rented two U-Boxes. Ratified with them is mild, their size is deceiving and welcomed at the same time. Your driver was extremely helpful, I encourage U keep her.tom l. | Expérience générale
Services supplémentaires à cet emplacement
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